4-Star HotelThis hotel is located near a pine forest and offers access to a spa and sauna. It is located a short distance from the beach.
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Summary of reviews related to the '4 Star' categoryGradiali Wellness and SPA in Palanga receives mixed reviews from guests regarding its four-star rating and facilities. Positively, many appreciate the good price-quality ratio, often noting it as the best in Palanga. The hotel is frequently lauded as a good four-star establishment with several guests affirming it deserves its rating and provides excellent service that corresponds to a four-star experience.
However, there are notable concerns about the hotel’s actual four-star status. Common issues include the cleanliness of rooms with several guests mentioning that the room conditions were below expectations for a four-star hotel. The food options, particularly breakfast, were often described as not meeting the standards typically associated with such a rating. Additionally, some guests experienced a lack of assistance during dinner service.
The hotel’s age and the condition of its furniture and equipment drew criticism with some commenting on everything seeming super old and the presence of uncomfortable, outdated furniture. Overall, while the hotel provides good value for money and a reasonable four-star experience, there is room for improvement in certain areas to fully meet guest expectations for a four-star rating.
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