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Summary of reviewsThe Queen Vic Hotel, located on the scenic Roker Beach, consistently receives praise for its enviable beachfront setting and proximity to local attractions such as Roker Marina and Sunderland city center. Guests appreciate the stunning sea views and convenient transport links, making it an ideal choice for those attending events at the Stadium of Light. The availability of ample parking adds to the appeal, allowing for a stress-free experience.
The dining experience at The Queen Vic Hotel is generally well-received, with guests enjoying the quality and generous portions of the evening meals offered at its bar and restaurant. The menu caters to diverse tastes, delivering excellent pub fare at an affordable price. The atmosphere complements the dining experience, being both welcoming and pleasant, and the friendly staff further enhance the positive ambiance. Although breakfast is not served on-site, guests find satisfactory alternatives nearby.
Rooms at the hotel are noted for their spaciousness and cleanliness, with beautiful coastal views elevating the experience for visitors. Many guests mention the comfort provided by the beds, although some suggest improvements to ensure more consistent quality. While certain rooms show signs of wear, the hotel offers a decent balance of comfort and scenic views.
Despite mixed reviews about cleanliness, the majority of visitors commend the tidy rooms and recent updates that contribute to a fresh environment. The friendly and helpful staff are frequently lauded, ensuring guest satisfaction through attentive service. While some negative aspects exist, such as maintenance issues and inconsistent cleaning, the positive interactions with staff leave a lasting good impression.
Overall, The Queen Vic Hotel delivers a blend of beautiful location, pleasant dining, and comfortable accommodation, making it an attractive option for travelers seeking convenience and charm. Show more
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Categories
Family Friendly Hotel
Hotel with Parking
Cheap Hotel
Small Hotel
Room Types
Double RoomFeaturing free toiletries, this double room includes a private bathroom with a shower. This double room has an electric kettle, a carpeted floor and a flat-screen TV. The unit has 1 bed.
Twin RoomFeaturing free toiletries, this twin room includes a private bathroom with a shower. This twin room has an electric kettle, a carpeted floor and a flat-screen TV. The unit has 2 beds.
Family RoomFeaturing free toiletries, this family room includes a private bathroom with a shower. This family room has an electric kettle, a carpeted floor and a flat-screen TV. The unit has 2 beds.
Double Room with Sea ViewProviding free toiletries, this double room includes a private bathroom with a shower. This double room features an electric kettle, a carpeted floor, a flat-screen TV and sea views. The unit offers 1 bed.
Family Room with Sea ViewProviding free toiletries, this family room includes a private bathroom with a shower. This family room features an electric kettle, a carpeted floor, a flat-screen TV and sea views. The unit offers 2 beds.
Deluxe Family RoomOffering free toiletries, this family room includes a private bathroom with a shower. This family room has an electric kettle, a carpeted floor, a flat-screen TV and sea views. The unit has 3 beds.
Guest Reviews
Location
Nestled on the picturesque Roker Beach, The Queen Vic Hotel boasts an enviable location that guests repeatedly praise. With the beach at its doorstep, visitors enjoy stunning sea views and the convenience of various dining options just a short stroll away. Its proximity to Roker Marina enhances the nautical charm, while the nearby Sunderland city center ensures easy access to urban attractions. Ideal for those attending events at the Stadium of Light, the hotel offers seamless transport links without compromising on tranquility. Guests appreciate the plentiful parking options, making it a stress-free retreat. The allure of this hotel lies not just in its scenic beachfront setting, but also in the attentive service and value for money it provides.
Breakfast
The Queen Vic Hotel's breakfast offering seems to be a point of confusion for guests, as many expected it but found none available. While the hotel advertises breakfast, guests have reported discovering upon arrival that no breakfast is served on-site, which has led to some disappointment. However, guests seem pleased with the alternative dining options nearby, such as a cafe just across the road that has received positive mentions. It appears that guests might expect a more consistent and clear communication regarding breakfast availability to avoid any future misunderstandings.
Dinner
Nestled in an attractive location, The Queen Vic Hotel offers a commendable dining experience that has left guests largely satisfied. The evening meals are highlighted for their quality and prompt service, with a diverse menu that appeals to a variety of tastes. Guests appreciate the generous portion sizes and exceptional value that accompany each dish. The food not only satisfies the palate but also pleases the eye, with many noting its appealing presentation. The bar and restaurant, situated conveniently downstairs, are popular among visitors, offering excellent pub fare that has garnered positive feedback for both its taste and affordability.
The atmosphere of the dining areas enhances the overall experience, providing a welcoming and pleasant setting for meals. The staff have been frequently praised for their friendliness and helpfulness, contributing to the positive ambiance of the hotel’s dining facilities. Although the restaurant has an early closing time, nearby alternatives ensure that dining options remain available. Overall, The Queen Vic Hotel delivers a delightful combination of good food, attentive service, and a charming environment, making it a noteworthy choice for visitors seeking both comfort and quality.
Rooms
Located right on the coast near the mariner, The Queen Vic Hotel offers rooms that are generally highlighted for their cleanliness and spaciousness. Many guests appreciate the large size of the rooms, which are often noted to be bigger compared to other European hotels, providing plenty of space for families and groups. The rooms frequently come with breathtaking views over the sea, enhancing the overall experience for visitors who prefer to enjoy the scenery right from their window.
Comfort is a common theme, as numerous reviews mention comfy beds that contribute to a good night's sleep. However, the hotel isn't without its drawbacks; some guests have remarked that the rooms show signs of age, occasionally appearing tired or shabby. Issues like thin mattresses, stains on bedding, and narrow staircases are noted but generally considered acceptable given the competitive pricing.
For those seeking a picturesque retreat, rooms with views over the harbor entrance serve as a highlight, offering a tranquil backdrop for guests. Despite some rooms facing challenges like draughtiness or minor maintenance issues, the overall accommodation provides sufficient facilities to meet basic needs. In sum, The Queen Vic Hotel offers a blend of comfort and scenic views at a price point that accommodates varying expectations.
Beds
The Queen Vic Hotel offers a mixed experience when it comes to their beds. Many guests note the comfort and cleanliness of the bedding, with several satisfied reviewers enjoying a restful night's sleep thanks to the comfy beds. Rooms are spacious, often equipped with everything needed for a stay, enhancing the overall guest experience. However, some visitors found the mattresses uncomfortable, pointing out issues like sagging or hardness, and commented on the outdated condition of the bed bases. Additionally, bedding concerns were raised, such as the thinness of the pillows provided and occasionally stained or torn divan bases. Overall, while many found the beds to be a positive aspect of their stay, others suggest that improvements could be made to ensure consistent comfort and quality.
Cleanliness
The Queen Vic Hotel receives a mixed bag of reviews when it comes to cleanliness, highlighting both commendable and concerning aspects. Numerous guests appreciate the cleanliness of the rooms, praising clean bedding and towels, and describing their experience as comfortable and spacious. Visitors frequently admire the fresh appearance of some bathrooms, with mentions of recent updates such as paint and curtains contributing to the overall sense of cleanliness. The rooms offer cleanliness and comfort, and for some guests, the hotel represents excellent value for money due to its spotless environment. In addition to cleanliness, the hotel's location and friendly staff elevate the experience, making it attractive to those looking for good service and convenience.
However, some reviews raise serious concerns about maintenance issues that detract from the overall experience. Several guests report poor conditions within their accommodations, including mold on shower sealants, stained and worn carpets, dirty flooring, and deteriorated bathroom facilities. Instances of undisposed cigarette ash, broken plug sockets, and damaged walls contribute to an atmosphere of neglect. Complaints detail extreme cleanliness lapses such as presence of hairs in bathrooms and blood stains on carpets, which significantly undermine the potential charm of the establishment. While some areas of The Queen Vic claim clean and comfortable spaces, the contrasts between experiences suggest a need for more consistent cleaning protocols and better upkeep to ensure a uniformly satisfactory stay for all visitors.
Staff
Visitors to The Queen Vic Hotel have consistently lauded the remarkable staff, noting their friendly and helpful demeanor throughout their stay. Guests highlight the team's welcoming nature and attentive service, describing them as a true asset to the establishment. From ensuring a swift check-in process to accommodating personal needs, the staff demonstrate a commitment to guest satisfaction. Whether it's the helpful night manager, the understanding lady at the bar, or the attentive team that expertly balances a busy environment, guests feel well-cared-for and supported. Despite a couple of minor hiccups such as room pricing queries or booking issues, the professionalism and friendliness of the staff shine through, leaving a lasting positive impression on hotel visitors.
Parking
Parking at The Queen Vic Hotel seems to be a notable convenience for guests. The hotel offers free on-site parking, making it easy for visitors to leave their vehicles without adding extra costs to their stay. For those planning to explore the surroundings, registering a vehicle in the parking system each time they exit might be a small hassle, but this ensures that their parking experience remains smooth. The availability of parking spots is generally ample, although some guests noted a limited number of spaces. Situated close to the beach, the location of the hotel adds another layer of appeal, especially with its complimentary parking facility – a key advantage when considering proximity to popular attractions. Despite occasional hiccups like unexpected parking tickets, the blend of good parking facilities with a convenient location provides an overall positive experience for those driving to the hotel.
No, The Queen Vic Hotel doesn't have any pool.
No, a spa isn't available at The Queen Vic Hotel.
No, The Queen Vic Hotel doesn't allow dogs.
Yes, parking facilities are available at The Queen Vic Hotel.