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Summary of reviewsThe Grand Decameron Montego Beach, A Trademark All-Inclusive Resort, primarily receives positive reviews for its excellent location, stunning beachfront setting and the convenient proximity to local attractions, shopping and dining. Nestled minutes from the airport and situated on the vibrant Hip Strip, guests enjoy spectacular ocean views and easy access to popular sites like Doctor's Cave Beach and Margaritaville Club.
The breakfast service is praised for its variety and quality, including made-to-order eggs, a range of fruits, pancakes and French toast. Guests often appreciate the helpful and polite dining staff, particularly mentioning individuals like Kimesha who enhance the breakfast experience. Although there are comments about repetitiveness and occasional lack of hot food towards the end of the service, the overall sentiment is favorable.
Guests find the dinner experience generally satisfying with many appreciating the inclusion of vegan options and well-cooked meals at The Grill bar and the Italian a-la-carte restaurant. However, critiques about limited food choices, inconsistent quality and lack of variety suggest room for improvement. Service quality at dinner is mixed, but the entertainment provided during mealtime is often enjoyed.
Room reviews reflect a mixed bag; while many appreciate the spaciousness, ocean views and effective air conditioning, there are significant concerns about cleanliness, outdated furnishings and maintenance issues like mold, plumbing problems and broken fixtures. The absence of basic amenities like refrigerators and microwaves also detracts from the overall experience for some.
Cleanliness at the resort is generally well-regarded, particularly the grounds and beach areas, although there are frequent mentions of dirty bathrooms, unclean rooms upon check-in and maintenance-related complaints.
The staff receives largely positive feedback with many guests praising their friendliness, helpfulness and accommodating nature. Specific individuals, such as the maid Angela and a lobby bar worker named Langford, are recognized for outstanding service. Nevertheless, experiences are not uniformly positive with some guests highlighting rudeness and lack of professionalism among certain employees, particularly at the front desk.
The pool area is appreciated for its fun atmosphere, daily entertainment and convenient location near the beach and amenities. However, cleanliness issues, like a noticeable film on the water, are a downside. The beach itself is highly praised for its beauty, cleanliness and close proximity to the rooms, making it a standout feature of the resort.
Guests enjoy the nightly entertainment, which often features impressive live performances, but note a decline in activities after 11:30 PM. Suggestions for more diverse daytime music and dance numbers are mentioned. The lack of a nightclub limits late-night options on-site.
The quality of the beds varies with some guests finding them comfortable and clean, while others report issues with firmness, outdated linens and unsecured headboards.
The all-inclusive package is appreciated for its comprehensive nature, including access to multiple restaurants and bars and a range of entertaining activities. While food quality is generally good, some guests find it inconsistent compared to other venues within the same brand. Overall, the all-inclusive aspect, combined with clean rooms and plentiful drinks, contributes positively to the guest experience.
In summary, the Grand Decameron Montego Beach, A Trademark All-Inclusive Resort, offers a satisfying vacation experience with some areas needing enhancement, particularly in room upkeep and food variety, to further elevate its appeal. Show more
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Categories
Beachfront Resort
This all-inclusive resort is set on a private beach close to the Hip Strip. It provides multiple outdoor pools, several restaurants and bars, and various beach and water activities, with rooms offering Caribbean views.
Resort near The Beach
Located on Gloucester Avenue, this all-inclusive resort offers a beachfront location with comfortable accommodations. Guests can enjoy multiple dining options and water sports activities.
Resort near Nightlife Spots
Situated directly on Montego Bay's Hip Strip, this all-inclusive resort offers immediate access to the area's famous bars, clubs, and entertainment venues, perfect for experiencing local nightlife.
Business Resort
This resort offers business services and is an all-inclusive property. It provides amenities suitable for business travelers.
Resort with Gym
This resort has a fitness center for guests to use. The fitness amenities offer a convenient way to stay active during the vacation.
Resort with All Inclusive Packages
This all-inclusive resort offers a convenient beachfront location and a variety of amenities for a budget-friendly vacation. It features comfortable accommodations, multiple restaurants, and a range of activities, providing a great value for families and couples.
3-Star Resort
Situated on a private beach and offers an outdoor pool, gym, and spa. The rooms are airy with great views. The entertainment is fantastic and the food is very good.
Resort with Spa
Resort with Swimming Pool
Pool Swim Up Bar Outdoor Pool
Accessible Resort
Resort with Outdoor Pool
Resort with Swim Up Bar
Room Types
Double Room with Ocean ViewThis air-conditioned room offers sea or garden views.
Standard Double RoomA seating area with a flat-screen TV, a desk, a terrace and a private bathroom are featured in this spacious double room. The unit offers 2 beds.
Double Room with Sea ViewThe unit has 1 bed.
Standard Double RoomThe unit offers 1 bed.
King Room - Non-SmokingThe double room features air conditioning, as well as a private bathroom boasting a bath or a shower. The unit has 1 bed.
King Room with Ocean View - Non-SmokingThe double room offers air conditioning, as well as a private bathroom featuring a bath or a shower. The unit offers 1 bed.
Double Room with Two Double Beds - Non-SmokingThe quadruple room provides air conditioning, as well as a private bathroom featuring a bath or a shower. The unit offers 1 bed.
Double Room with Two Double Beds and Ocean View - Non-SmokingThe quadruple room features air conditioning, as well as a private bathroom boasting a bath or a shower. The unit has 2 beds.
Guest Reviews
6.4
Rated
Location
Nestled in a beautiful oceanfront setting, the Grand Decameron Montego Beach Resort boasts a prime location that travelers find especially convenient. Situated just minutes from the airport, the resort offers easy access for those looking to start their vacation immediately upon arrival. Guests have frequently praised the stunning views of both the ocean and the beach, highlighting the resort's beachfront status and well-kept, picturesque surroundings.
Located directly on the Hip Strip, visitors appreciate the vibrant atmosphere and the close proximity to local shops, restaurants and nightclubs. The ease of access to Doctor's Cave Beach and nearby attractions like Margaritaville Club make this resort a central hub for exploring the best of Montego Bay. The location strikes a perfect balance, offering the tranquility of a private beach and the excitement of nearby excursions and entertainment.
Overall, the Grand Decameron Montego Beach Resort's exceptional location not only enhances the overall guest experience but also ensures a hassle-free and enjoyable stay, whether lounging by the pool or venturing out to explore the local culture and nightlife.
Breakfast
The breakfast at Grand Decameron Montego Beach, A Trademark All-Inclusive Resort, generally receives positive feedback from guests. Many appreciate the variety and generous spread, featuring options like bacon, French toast, pancakes and eggs cooked to order. The assortment of fruits also stands out as excellent. Guests note the helpful and polite staff, specifically highlighting the excellent service provided by Kimesha in the main dining area. While there are occasional comments about the lack of hot food towards the end of the breakfast service and some repetitiveness in the daily offerings, the overall sentiment points towards a satisfying breakfast experience that caters well to both tourists and locals.
Dinner
The dinner experience at Grand Decameron Montego Beach, A Trademark All-Inclusive Resort, has received a range of feedback from guests. Many praised the food as being very good, great and even delicious, noting highlights such as vegan options and cooked-to-order meals that were executed well. Some guests found the offerings, like those at The Grill bar and the a-la-carte Italian restaurant, commendable.
However, there are repeated mentions of limited food choices with some guests feeling that the variety and quality could be enhanced. The buffet's presentation and flavor were points of concern for certain reviewers and a few felt that the food did not meet a 4-star standard. Comments also flagged issues like the lack of snacks and non-alcoholic beverages outside meal times and instances of cold food.
Service quality was mixed with some positive mentions but also criticism regarding attitudes of some servers and the professionalism of staff. The entertainment inclusive with dinner received mixed opinions and overall, some guests believe that expanding the dining options and improving consistency could significantly enhance the dinner experience at the resort.
Rooms
The rooms at Grand Decameron Montego Beach, A Trademark All-Inclusive Resort, present a mixed picture. While some guests mentioned that rooms are spacious with beautiful balcony views overlooking the ocean and are tidied daily, numerous others pointed out significant room for improvement. Cleanliness and timely readiness of rooms were a consistent issue with several guests reporting their rooms were not ready on time and sometimes still dirty upon check-in.
Several reviews highlighted the need for substantial updates, as many rooms are described as outdated with old furniture and bathrooms in need of revamping. Specific concerns included mold in bathrooms, plumbing issues and broken fixtures such as showerheads and headboards. Maintenance issues like musky odors, improperly hung drapes and faulty AC units were also common complaints.
The absence of basic amenities like refrigerators, microwaves and sufficient lighting further detracted from the experience for some guests. Despite these drawbacks, a number of visitors found the rooms comfortable and appreciated features like effective air conditioning and daily cleaning. The large room size and excellent views seem to be redeeming factors for many of the guests.
Beds
Guests of Grand Decameron Montego Beach, A Trademark All-Inclusive Resort, have shared mixed impressions about the quality of the beds. Several visitors have praised the beds as comfortable and clean, mentioning that the rooms are generally well-cooled thanks to the air conditioning. However, some guests have noted issues such as uncomfortable firmness, thin and old bed linens and headboards that were not properly secured. There were also mentions of inconsistencies with mattress quality, including sagging on one side, which contributed to discomfort for some. Despite these varied opinions on the bedding, it is worth noting that most rooms offer beautiful ocean views, enhancing the overall experience of staying at the resort.
Cleanliness
Grand Decameron Montego Beach, a Trademark All-Inclusive Resort, generally receives mixed feedback regarding cleanliness. Many guests appreciate the overall cleanliness of the property and admire the beautiful, well-kept grounds and beach areas. The cleaning staff is noted for their attentive service and some find the rooms clean and decently sized.
However, recurring issues like dirty bathrooms, unclean rooms and maintenance problems such as flooded corridors and outdated facilities cannot be ignored. These aspects suggest that while the property strives for cleanliness and presents a good first impression with its stunning views and friendly staff, there are definite areas that require attention and improvement.
Overall, the resort's cleanliness is praised, but the need for consistent maintenance and updates is evident to ensure a more uniform and satisfying guest experience.
Staff
The staff at Grand Decameron Montego Beach, A Trademark All-Inclusive Resort, received a mix of reviews. Many guests praised the hotel employees for being extremely nice, friendly and helpful. Descriptions of the staff as outstanding, courteous, accommodating and very kind were common. Specific mentions of the maid Angela and a lobby bar employee named Langford highlighted exceptional service. Many guests noted that the staff's warmth and friendliness significantly enhanced their overall experience.
The restaurant staff frequently earned positive remarks for their attentiveness and helpfulness with some even being described as funny, lively and skilled dancers. The entertainment staff, including dancers and announcers, were also highlighted for their exemplary service.
However, some reviews indicated that not all staff members met these high standards. Instances of rudeness, lack of hospitality and a visibly unhappy demeanor among certain employees were noted. The front desk, in particular, received criticism for being unhelpful and displaying a poor attitude on occasion.
While the majority of the staff were seen as polite and hardworking, providing good customer service, a few negative experiences highlighted inconsistencies in the level of hospitality. Nonetheless, the general consensus remains that the friendly and efficient staff make a significant positive impact on guests' stays at the resort.
Pool
The pool area at Grand Decameron Montego Beach, A Trademark All-Inclusive Resort, offers a vibrant atmosphere with multiple pools conveniently close to the beach, bar and bedrooms. Guests appreciate the close proximity of amenities, enhancing the overall convenience and enjoyment of their stay. Many highlight the fun pool activities and the daily entertainment provided at the pool bar, although some note that the pool bar closes relatively early at 5pm. Despite the delightful experiences, there are mentions of cleanliness issues with the pool. Several guests noticed a film on the water and found the pools to be dirty. Nevertheless, the facility's overall vibe, picturesque views of the beach and the availability of services such as beach towels from the gym contribute positively to the poolside experience.
Beach
Grand Decameron Montego Beach, A Trademark All-Inclusive Resort, is praised for its stunning beach and convenient access from the hotel. Guests consistently commend the beautiful, clean and well-maintained beach. The beachfront location ensures picturesque views, providing a serene backdrop for relaxation. The proximity of the beach to the rooms adds convenience, eliminating the need for long walks. While the beach area is somewhat limited, it still offers a fantastic experience with excellent scenery. In addition to the beach, the pool and other amenities also receive positive mentions, making it an all-around enjoyable destination.
Nightlife
The nightlife at Grand Decameron Montego Beach offers an exceptional experience, featuring live entertainment that consistently impresses guests. Performers showcase world-class talent, making the nightly shows a highlight for many visitors. However, the fun seems to taper off after 11:30 PM, leaving those seeking late-night activities to venture out to the nearby hip strip. Improvements could be made in daytime music selections and the variety of dance numbers to enhance the overall entertainment experience. Additionally, the resort lacks a nightclub or dancing venue, which limits on-site nighttime options.
All-Inclusive Packages
Grand Decameron Montego Beach, A Trademark All-Inclusive Resort offers a comprehensive all-inclusive experience with access to three restaurants and several bars ensuring that guests have food and drinks available throughout their stay. Many patrons appreciate the variety and quality of the food, highlighting it as one of the best aspects of the resort. Additionally, the free events and activities included in the package are well-received, providing ample entertainment options.
However, some guests have noted inconsistencies in food quality, particularly when comparing it to other locations under the same brand, such as the Cornwall facilities. Despite this, the clean rooms with sea views and the plentiful drinks at multiple bars add positive notes to the overall experience.
On the downside, there have been complaints about the overall standard of the hotel and strict policies that some found to be unreasonable, such as restricted access through certain doors. Nevertheless, the all-inclusive nature, replete with good food, drinks and activities, remains a significant draw for visitors.
Beachfront
The Grand Decameron Montego Beach, A Trademark All-Inclusive Resort, boasts a prime beachfront location, offering guests the convenience of being right on the beach. Situated very close to the airport, this hotel appears to be uniquely positioned to provide direct access to the ocean. Many guests appreciate the stunning oceanfront views and the beautiful beach, which is complemented by perfect weather conditions during their stays. The proximity of rooms to the pool and beach areas further enhances the appeal, making it easy for visitors to enjoy all the amenities the resort has to offer. The all-inclusive aspect allows guests to fully relax and enjoy their time without any additional concerns.
Yes, Grand Decameron Montego Beach, A Trademark All-Inclusive Resort has pool(s) that belong to one or more of the following categories: Pool Swim Up Bar, Outdoor Pool.
Yes, a spa is available at Grand Decameron Montego Beach, A Trademark All-Inclusive Resort.
No, Grand Decameron Montego Beach, A Trademark All-Inclusive Resort doesn't allow dogs.
No, parking facilities aren't available at Grand Decameron Montego Beach, A Trademark All-Inclusive Resort.
Yes, Grand Decameron Montego Beach, A Trademark All-Inclusive Resort has a gym.