Info
Summary of reviewsMotel 6-San Bernardino, CA - South enjoys a convenient location praised by many guests for its accessibility to numerous amenities and key destinations. Positioned right off the freeway, it provides easy access to a range of food locations, shops and gas stations. It's particularly favorable for event-goers due to its proximity to the NOS Event Center and those visiting Loma Linda Children's Hospital and central shopping districts.
Guest experiences with the rooms are mixed with many appreciating the comfort, coziness, clean sheets and towels. However, cleanliness and maintenance issues are recurrent with complaints about dirty floors, stained linens, unpleasant smells and bugs. Thus, while some rooms meet positive sentiments, consistent housekeeping improvements are necessary.
Cleanliness at the hotel shows a mixed consensus with some guests finding their rooms clean and organized, while others report significant hygiene issues, including dirty floors, mold and unpleasant smells. Enhanced sanitation and thorough cleaning protocols are demanded by frequent guests.
The staff receives high praise for their friendliness and helpful service with many individual team members highlighted for their exceptional customer service. Despite occasional mentions of unprofessional behavior, the staff significantly enhances the overall guest experience.
Wi-Fi quality ranges from satisfactory to problematic with some guests experiencing fast and free internet while others encounter slow and unreliable connections.
The swimming pool stands out as a positive feature, frequently complimented for its cleanliness and pleasant atmosphere, although occasional concerns about maintenance and cleanliness are mentioned.
Guest opinions on the beds are varied with many finding them comfortable and relaxing while others complain about issues like bed bugs, stained bedding and uncomfortable mattresses.
The hotel’s accessibility features, including wheelchair-friendly facilities and accessible parking, are well appreciated, making it a suitable choice for guests with disabilities.
For pet owners, Motel 6-San Bernardino, CA - South is notably dog-friendly, offering amenities like dog waste disposal stations and a nearby dog park, ensuring a welcoming environment for travelers with furry companions.
In summary, while Motel 6-San Bernardino, CA - South offers a strategic location and friendly service, significant improvements in cleanliness and maintenance are needed to ensure a consistently positive guest experience.
Show moreRead review summaries for all categories
Categories
