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Summary of reviewsBest Western San Marcos Inn is celebrated by guests for its exceptional location and delightful amenities, making it an attractive choice for travelers keen to explore coastal attractions. Situated within comfortable walking distance to numerous local attractions, its location provides stunning bay views and convenient access to restaurants, bars, and shops. The hotel is recognized for its cleanliness, spacious rooms, and friendly staff, enhancing its appeal.
The breakfast service receives generally positive feedback, with guests appreciating the delicious and varied options that provide a satisfying start to the day. While the breakfast selection is modest and traditional, it suffices for most guests and is complemented by pleasant amenities, such as an afternoon wine service and hot tub.
Guest rooms at Best Western San Marcos Inn are noted for their comfort and spaciousness. Many rooms have been recently renovated, offering bright and quiet spaces that ensure a restful stay. Guests particularly enjoy rooms with balconies offering scenic bay views, creating memorable stays. Despite occasional minor concerns, such as the condition of carpets, the overall cleanliness of the hotel is highly regarded.
The staff at Best Western San Marcos Inn stand out for their friendliness and helpfulness, contributing significantly to the positive guest experience. Visitors describe the team as welcoming and cheerful, providing exceptional service that makes the hotel a popular choice.
Parking at the hotel is mostly appreciated for being free and generally easy to manage, adding further convenience to the stay. Although parking spaces can be tight, ample street parking nearby accommodates guests' needs.
Comfortable beds contribute to a restful experience for many, supplemented by attentive staff and quality amenities. The combination of a great location and stunning ocean views creates a memorable backdrop for relaxation and rest at Best Western San Marcos Inn. Show more
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Inn with Parking
This inn offers free parking for guests.
3-Star Inn
This inn offers comfortable accommodations and is known for its value. It provides a pleasant stay for travelers visiting Morro Bay.
Inn where Extra Health & Safety Measures Have Been Taken
Arrival
Do visitors need a health certificate (i.e. a test) prior to arrival? No
Do you perform temperature checks upon guests' arrivals? No
Do you ensure contactless check-in/check-out? Yes, through plexiglass structures in reception
Do the hotel's main entrance doors open automatically? Yes
Can guests access their room entrance directly from outside the hotel without entering the lobby? No
Cleaning
Are the rooms left vacant for a minimum period of time after a guest checks out? Yes, for 24 hours.
Is there an option for no in-room housekeeping during a guest's stay? Yes
Do you allow fresh air to enter the rooms by leaving the windows open between departures and arrivals? Yes
Does the cleaning crew wear appropriate personal protective equipment? Yes
Do you sanitize the common areas? Yes, multiple times per day
Are guests' luggage and belongings disinfected upon arrival? No
Are luggage trolleys sanitized after each use? Yes
Do you sanitize guests' keys/cards? Yes
Do you provide thorough cleaning of the rooms? Yes
Are all employees trained and monitored to follow a cleaning protocol? Yes
Do you use disinfectants approved by regulatory authorities that kill the COVID-19 virus? Yes
Do you use electrostatic sprayers with hospital-grade disinfectant to sanitize surfaces? Yes
Do you disinfect high touch areas in guest rooms including light switches and door handles? Yes
Limitations
Are elevator rides limited? Yes, to one guest/family per car.
Is furniture in public areas arranged to allow more space for distancing? Yes
Does the hotel operate at a limited capacity? Yes
Does the hotel accept domestic bookings only? No
Do you allow people who don't stay or work at the hotel to enter its premises? No
Do you allow people who don't stay at the hotel to enter the rooms? No
Have you altered check-in / check-out hours to allow more time between departures and arrivals? No
Accessories
Do you provide medical kits (masks, gloves and sanitizer) to the staff? Yes
Do you provide medical kits (masks, gloves and sanitizer) to the guests? No
Do you provide disinfecting wipes in each room? No
Are there hand sanitizing stations throughout the hotel? Yes
Is there a sanitizing sprayer for shoes outside each room? No
Do you have any signage in lobbies to remind guests to maintain social distancing protocols? Yes
Do you use physical distancing markers? Yes
Do you use delivery robots to get stuff to guests' rooms? No
Is there an individual air-conditioning/heating unit in each room (no central air-conditioning/heating system)? No
Are rugs removed from guest rooms? No
Are unnecessary items removed from guest rooms, such as decorative pillows, bed scarves/throws , paper notepads and pens? Yes
Are air purification and sanitization devices installed? Yes, in public areas
Are linens, towels and laundry washed in accordance with the official guidelines? Yes
Is dirty linen bagged in the guest room to eliminate excess contact while being transported to the laundry facility? Yes
Food & Beverage Service
Do you offer pre-made boxed meals to guests? Yes
Do you offer single-serve options instead of buffets for breakfast? No
Do you offer contactless delivery for in-room dining? No
Has there been a person appointed to supervise the correct implementation of the measures? Yes
Do you check temperature for all onsite staff on a scheduled basis? No
Do your staff practice social distancing guidelines? Yes
Do you have clear guidelines on how to handle suspected or confirmed cases of coronavirus (COVID-19)? Yes
Are there any services currently unavailable due to health and safety issues (e.g. valet parking, airport transfer, spa, gym, indoor pool, conference rooms, coffee points, etc.)? Breakfast buffet, wine and cheese in the evening and our spa.
Has the hotel closed during the pandemic? No Reopening Date: 06/01/2020
Answers last updated by Best Western San Marcos Inn
Deluxe King Room - Non SmokingThe spacious double room offers a tea and coffee maker, a wardrobe, a balcony with city views as well as a private bathroom boasting a shower. The unit has 1 bed.
Deluxe Queen Room with Two Queen Beds - Non SmokingThis quadruple room includes a flat-screen TV with cable channels, a private bathroom as well as a balcony with city views. The unit offers 2 beds.
King Room with Ocean View - Non SmokingThe spacious double room features a tea and coffee maker, a wardrobe, a balcony with sea views as well as a private bathroom boasting a shower. The unit has 1 bed.
Queen Room with Two Queen Beds with Ocean View - Non SmokingThis quadruple room is comprised of a flat-screen TV with cable channels, a private bathroom as well as a balcony with sea views. The unit has 2 beds.
King Room - Disability Access - Non SmokingThe spacious double room offers a tea and coffee maker, a wardrobe, a balcony with city views as well as a private bathroom boasting a bath. The unit has 1 bed.
Guest Reviews
7.9
Good
Location
The Best Western San Marcos Inn boasts an exceptional location, making it a standout choice for travelers eager to explore the area on foot. Situated within easy walking distance to a plethora of attractions, visitors can effortlessly reach the bay, beach, harbor, and main shopping areas. With its proximity to the ocean and docks, guests are treated to beautiful views overlooking the bay, particularly from rooms with ocean views. The hotel's central positioning ensures a quiet yet accessible stay, offering convenient access to local restaurants, bars, and shops. Parking is easy, enhancing the overall experience for guests. Furthermore, the establishment is noted for its cleanliness, spacious rooms, and friendly staff, which add to its appeal. Overall, the Best Western San Marcos Inn provides a well-located, comfortable, and scenic base for enjoying the coastal delights.
Breakfast
The breakfast experience at Best Western San Marcos Inn receives a generally positive reception among guests. Many guests commend the breakfast as being delicious and great, with some highlighting the generous and varied options available. The inclusion of breakfast is appreciated, and some guests savor the breakfast muffins. While the breakfast is often described as basic or typical of American fare, it suffices for many, who find it to be more than adequate and a complete part of the hotel package. The freshness and slight daily variety are noted as positive aspects.
Despite the overall satisfaction, a few guests express a desire for additional variety. Some mention the breakfast room being small and the quality not quite meeting expectations, and there is a suggestion for more selection, such as cheese. The breakfast, though modest, seems to adequately meet the needs of most travelers, complemented by a friendly staff and pleasant additional amenities like an afternoon wine service and a hot tub, providing a well-rounded start to the day.
Rooms
The Best Western San Marcos Inn offers a delightful experience for those seeking comfortable accommodations. Visitors frequently highlight the cozy, spacious, and clean rooms, many of which have been newly renovated to enhance guest comfort. The hotel’s rooms are often praised for being bright and well-sized, featuring comfortable beds and ideal amenities. Guests appreciate the tranquility of the environment, with quiet spaces that ensure a restful night's sleep. Many visitors enjoyed rooms with balconies, offering scenic views of the bay, which can make a stay particularly memorable. For special occasions, like anniversaries, guests sometimes experience delightful surprises, such as complimentary room upgrades to ocean views. Despite some minor issues like stained carpets, most guests find the hotel’s cleanliness impressive. The attentive and friendly staff, along with the hotel’s favorable location, further enrich the guest experience, making it a popular choice for travelers.
Beds
The Best Western San Marcos Inn offers a pleasant sleeping experience with its well-received beds. Many guests have highlighted the comfort and size of the beds, describing them as big and comfortable, contributing to a restful stay. While one guest noted discomfort, the majority found the beds to be cozy and soft, enhancing their overall experience. Additionally, the helpfulness of the staff and amenities such as quality shampoo complement the comfortable sleeping arrangements. With a great location that offers stunning ocean views from select rooms, this hotel provides a memorable backdrop for relaxation and rest.
Cleanliness
San Marcos Inn, part of the Best Western chain, receives high praise for its cleanliness. Guests consistently describe the property and rooms as clean, with several reviews noting very clean and tidy conditions. The rooms are often praised for being not just clean but also comfortable, spacious, and featuring very comfortable beds. Visitors highlight spotless conditions throughout their stay. Although one review mentions the need for cleaner carpets, overall impressions of the cleanliness are overwhelmingly positive. The staff is noted to be kind and helpful, contributing to the pleasant experience at this well-located hotel.
Staff
Best Western San Marcos Inn shines with its exceptional staff, consistently praised across guest reviews for their friendliness and helpfulness. Visitors frequently describe the team as welcoming, cheerful, and uplifting, providing an extraordinary level of service. The warmth and kindness expressed by the staff contribute significantly to the overall pleasant experience at the hotel. Guests particularly appreciate individuals like Shelbi for her excellent hospitality, underscoring the committed customer service that defines the inn. With the additional charm of a great location and clean, spacious rooms, the Best Western San Marcos Inn stands out as a splendid choice for those seeking a friendly atmosphere coupled with attentive support.
Parking
The parking situation at Best Western San Marcos Inn is mostly appreciated by guests. One of the strong points is that parking is free, which is a welcome perk for those staying at the hotel. Many have noted that the parking process is generally straightforward and easy, allowing for a hassle-free start and end to the day. For those concerned about vehicle security, some rooms offer views of the parking area, providing a sense of ease knowing their car is within sight. However, a few guests mentioned that the parking spaces are a bit tight, especially if not secured early. Fortunately, there is ample street parking available nearby, offering additional convenience for guests. Overall, the parking amenities contribute positively to the guest experience at the Best Western San Marcos Inn.
No, Best Western San Marcos Inn doesn't have any pool.
No, a spa isn't available at Best Western San Marcos Inn.
No, Best Western San Marcos Inn doesn't allow dogs.
Yes, parking facilities are available at Best Western San Marcos Inn.
No, Best Western San Marcos Inn doesn't have a gym.