3-Star HotelProvides comfortable accommodations and essential amenities, offering good value for money. Its location is convenient for exploring Gramado, making it ideal for tourists.
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Summary of reviews related to the '3 Star' categoryZermatt Hotel offers a pleasant and comfortable environment at an affordable price, making it a good choice for travelers seeking value for money. For a three-star hotel, it represents a commendable cost-benefit ratio, aligning well with its expected category. Guests have highlighted the excellent customer service which adds to the overall positive experience.
Despite this, there are a few areas that might need attention. Some guests have mentioned issues such as old rooms with sagging mattresses and a noticeable bad smell from the bathroom. There have also been comments about the need for better maintenance to avoid any potential cleanliness concerns. Overall, while Zermatt Hotel delivers on affordability and comfort, there are occasional inconsistencies in room upkeep that future guests might consider.
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