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Summary of reviewsMotel 6-Mount Jackson, VA - Shenandoah enjoys a notably excellent location right off the highway, which is appreciated by a diverse range of travelers such as truckers, hikers and event attendees. This central spot provides easy access to the Shenandoah National Park and conveniences like gas stations and grocery stores, all complemented by welcoming staff and a seamless check-in process.
The rooms at this motel are routinely praised for their cleanliness and spaciousness. Guests frequently commend the super clean, tidy and sometimes updated conditions of the rooms, making their stay pleasant. Despite some issues with outdated appliances, old TVs and lighting concerns, the overall cleanliness and large room sizes contribute positively to the guest experience.
Though the hotel does not provide breakfast, only offering coffee in the lobby, guests are generally satisfied with the cleanliness and comfort of their accommodations. Those planning to stay should consider alternative morning meal options in advance.
The staff at Motel 6-Mount Jackson, VA - Shenandoah notably stands out for their friendly, accommodating and knowledgeable service. Individual staff members, such as Ali and Crystal, receive special mentions for their exceptional hospitality, making the check-in process smooth and the overall stay more enjoyable.
However, the motel's outdoor pool presents mixed reviews. While it is clean and fairly large when in operation, there are complaints about it being closed for extended periods and maintenance issues, such as a notably green appearance at times, pointing to inconsistent upkeep.
Beds received mixed feedback as well. Some guests found them clean and comfortable, in line with higher standards than other Motel 6 locations. Conversely, many others described the beds as hard and uncomfortable with pillows also being a common point of dissatisfaction for their firm, lumpy quality encased in noisy coverings.
In summary, Motel 6-Mount Jackson, VA - Shenandoah is highly recommended for its strategic location, exceptional cleanliness and helpful staff. Notable downsides include the absence of breakfast, inconsistent pool maintenance and the need for enhanced bedding comfort.
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