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Summary of reviewsVR Rotorua Lake Resort is celebrated for its outstanding location on the shores of Lake Rotoiti, offering stunning lakefront views and a serene environment, perfect for a tranquil getaway. The well-maintained grounds enhance the scenic beauty, creating a captivating ambiance for guests. Despite being slightly detached from the city center, the resort provides convenient access to local attractions, water activities and nature walks. Guests particularly appreciate the lack of sulfur smell, commonly found in Rotorua town, contributing to a comforting experience.
The breakfast at the resort receives high praise for its variety and quality, often described as delicious and fantastic. The buffet breakfast, coupled with serene lake views and friendly staff, starts the day on a positive note for many guests. While minor improvements such as replenishing food more promptly and enhancing the quality of hot drinks were suggested, the overall breakfast experience is well-regarded.
Dining in the resort's restaurant frequently earns accolades for its excellent and delicious food. The attentive and friendly staff contribute to a delightful dining atmosphere. While some guests noted the meals' high cost and limited menu options, the majority found the dining experience memorable with room service also receiving positive mentions despite occasional delays.
Guestrooms are widely appreciated for their spaciousness, cleanliness and comfort with many highlighting the picturesque lake views from private balconies. The rooms feature large beds, deep bathtubs and essential amenities, enhancing the stay. However, suggestions for updates and minor maintenance fixes have been noted. Despite these, the overall impression remains positive, depicting the rooms as a charming and comfortable retreat.
Cleanliness at VR Rotorua Lake Resort generally meets high standards with clean bedding and well-maintained facilities frequently commended. However, attention to bathroom cleanliness and common area upkeep could be improved to prevent issues like mold, dust and cobwebs. Addressing these aspects would further elevate the guest experience.
The resort's staff is a key highlight, consistently praised for their friendliness, professionalism and helpfulness. The front desk and restaurant staff, in particular, receive numerous commendations with personal shout-outs to exemplary team members. Although a few mentions of under-attentiveness and communication issues arose, the overall sentiment towards the staff remains overwhelmingly positive.
Free WiFi at the resort presents mixed experiences with some guests experiencing good connectivity while others faced interruptions and slow speeds. Improving WiFi consistency would enhance guest satisfaction.
The spa facilities draw mixed reactions; many guests enjoy the spacious and peaceful spa baths, but there's room for improvement in temperature consistency and maintenance. Despite some cleanliness issues, the spa's relaxing ambiance and sauna options are well-liked.
The gym, although valued by some for its equipment and cleanliness, often requires maintenance and better care. Updating the gym facilities would significantly improve guest satisfaction in this area.
Swimming pools at the resort receive praise for their scenic locations and size but are often described as too cold, reducing their appeal. Enhancing pool heating and maintenance would provide a more inviting swim experience.
The tennis courts and additional recreational amenities like kayaks and a giant chess set add variety to guests' activities, though some maintenance issues were noted. Ensuring these facilities are well-kept would enhance the overall recreational experience.
Parking at VR Rotorua Lake Resort is generally appreciated for its ample availability and convenience, positively impacting the overall guest experience.
In summary, VR Rotorua Lake Resort offers a tranquil lakeside retreat with exceptional views, comfortable accommodations and friendly service. While minor improvements in cleanliness, maintenance and facility updates could enhance the experience further, the overall consensus among guests is highly favorable.
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