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Summary of reviewsOcean Crest Inn and Suites enjoys a prime beachside location that consistently earns high praise from guests. Its central setting in downtown Myrtle Beach provides easy access to the ocean and numerous local attractions, restaurants, bars and shops. Many rooms offer stunning ocean views directly from their balconies, enhancing the appeal for those looking to enjoy the sun and surf without long commutes. The friendly and helpful staff, particularly individuals like Michael and Shanika, contribute positively to the overall experience, adding to the hotel's reputation for good value.
However, the hotel’s breakfast service falls short of expectations, often being limited to coffee and tea, leaving many guests disappointed with the lack of proper breakfast options. The rooms present a mixed bag with some guests appreciating their spaciousness, cleanliness and beautiful ocean views. On the other hand, numerous complaints point to dated and rundown conditions, inconsistent cleanliness and various maintenance issues such as broken amenities and a general unkempt appearance.
Cleanliness is a significant concern with reports of dirty floors, stained covers and presence of pests like cockroaches. Unpleasant odors and unreliable housekeeping services further detract from the overall experience. Despite these issues, the staff’s occasional exemplary service manages to leave a positive impression on some visitors.
The WiFi service is also a common point of dissatisfaction, often described as weak or nonexistent, particularly in rooms. On a brighter note, the beachfront position is a major draw, providing clean and inviting beaches just steps away from the hotel with stunning ocean views enhancing the overall beachfront experience. Parking services are generally well-received, featuring ample free parking spaces that add convenience for guests.
For nightlife enthusiasts, the hotel's location offers easy access to a vibrant array of dining and entertainment options, although some guests note issues related to noise, safety and disruptive behavior in the area.
In summary, Ocean Crest Inn and Suites shines with its excellent beachfront location, helpful staff and convenient parking, offering great value for its prime setting. However, it faces significant challenges with cleanliness, maintenance, breakfast options and WiFi service that need addressing to improve the guest experience. Show more
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Categories
Motel near Nightlife Spots
Located on South Ocean Boulevard, it is near a variety of nightlife options. The Inn's location makes it easy to access the area's entertainment.
Beachfront Motel
Motel near The Beach
Motel with Swimming Pool
Outdoor Pool
Motel with Parking
Accessible Motel
Motel with Outdoor Pool
Room Types
Oceanfront Double Room With Balcony Featuring an ocean view, this room features a flat-screen TV with cable channels. A refrigerator, coffee maker, and microwave are provided as well.
Oceanfront King Suite Non SmokingThis suite includes 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and free toiletries. The air-conditioned suite offers a flat-screen TV with cable channels, a coffee machine, a seating area, a wardrobe as well as sea views. The unit has 2 beds.
Oceanfront King Non SmokingThe spacious double room offers air conditioning, a coffee machine, a balcony with sea views as well as a private bathroom featuring a walk-in shower. The unit offers 1 bed.
Oceanfront Penthouse 2 BedroomThis spacious suite is comprised of 1 living room, 2 separate bedrooms and 1 bathroom with a shower and free toiletries. Guests can make meals in the kitchen that comes with a stovetop, a refrigerator, an oven and a microwave. Featuring a terrace with sea views, this suite also offers air conditioning and a flat-screen TV with cable channels. The unit offers 3 beds.
City View SuiteThis spacious suite is comprised of 1 living room, 2 separate bedrooms and 1 bathroom with a shower and free toiletries. The air-conditioned suite offers a flat-screen TV with cable channels, a coffee machine, a seating area, a dining area as well as city views. The unit offers 3 beds.
Oceanfront 2 Bedroom SuiteThis spacious suite comes with 1 living room, 2 separate bedrooms and 1 bathroom with a shower and free toiletries. Meals can be prepared in the well-fitted kitchen, which features a stovetop, a refrigerator, an oven and a microwave. The air-conditioned suite features a flat-screen TV with cable channels, a coffee machine, a seating area, a dining area as well as sea views. The unit has 3 beds.
Oceanfront 1 Bedroom SuiteThis spacious suite is comprised of 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. The well-fitted kitchen features a stovetop, a refrigerator, an oven and a microwave. The air-conditioned suite offers a flat-screen TV with cable channels, a coffee machine, a seating area, a dining area as well as sea views. The unit offers 1 bed.
King SuiteThe unit offers 2 beds.
Suite with City ViewThe unit offers 4 beds.
Guest Reviews
5.4
Rated
Location
Located right on the beach, Ocean Crest Inn and Suites benefits from an enviable position that consistently earns high praise. Guests frequently highlight the proximity to the ocean with many rooms offering stunning ocean views directly from their balconies. The prime location allows easy access to Myrtle Beach’s main attractions, including restaurants, bars, shops and the family-friendly Kingdom Amusement Park. For those who prefer walking, many amenities are just a few minutes away, making it extremely convenient for activities and entertainment.
The hotel's central setting is also noteworthy, being right at the heart of downtown Myrtle Beach and near the boardwalk. Guests appreciated the value for the price, particularly noting the great rate for such a prime location. Beyond the ease of access to entertainment and dining, the beachfront access is a major draw for guests looking to spend their days enjoying the sun and surf without the hassle of long commutes.
Reviewers also commend the friendly and helpful staff, adding to the overall positive experience. The combination of a beachfront location, affordability and convenience makes Ocean Crest Inn and Suites a favored choice for those visiting Myrtle Beach.
Breakfast
The breakfast experience at Ocean Crest Inn and Suites appears to be quite lacking according to guest reviews. Despite some expectations set by the hotel, it seems that breakfast service is nonexistent or, at best, limited to just coffee and tea. Guests often found themselves unaware of any breakfast provision and noted the absence explicitly. The lack of clarity and availability of breakfast options has been a source of disappointment for many visitors. For future guests, it's important to be prepared for this aspect of the stay, as breakfast offerings do not meet the expectations set by the hotel's descriptions.
Rooms
Ocean Crest Inn and Suites offers a mix of experiences for its guests. Some reviews highlight positive aspects such as nice, clean and spacious rooms, comfortable beds and beautiful ocean views, particularly from the oceanfront balconies. Guests appreciated the room size and cleanliness, noting that some rooms were well-maintained and updated. The penthouse suite with its impressive view and size, also received favorable mentions.
However, many guests pointed out significant issues. These included the hotel and rooms being dated and rundown, inconsistent cleanliness and rooms that did not match the online pictures. There were numerous complaints about dirty floors, presence of sand and cockroaches and a general unkempt appearance. Some guests experienced problems with room amenities, such as broken windows, malfunctioning air conditioners and clogged sinks.
Other recurring complaints included non-functioning elevators, poor room service, noisy hallways and unpleasant odors. Issues with doors not locking properly and other safety concerns were also mentioned. The hotel’s overall condition was described by some as neglected with flooring issues, patchy walls and outdated furnishings being common themes.
In summary, while some visitors enjoyed their stay with spacious, clean and comfortable rooms providing great views and good value for money, others were dissatisfied with the cleanliness, maintenance and the gap between the advertised images and the reality they encountered.
Beds
At Ocean Crest Inn and Suites, the bed situation evokes mixed emotions among guests. On the brighter side, many reviews highlight that the beds are comfortable and even very comfortable, providing a good night’s sleep for numerous visitors. There are mentions of clean and comfy beds with some guests appreciating the newness and size of the beds, such as queen and king-sized options. However, there are notable issues that mar these positive aspects. A recurring problem relates to cleanliness with some guests encountering dirty bedding, stains, sand from previous guests and even cases of bed bugs. Also, while some beds are described as comfy, others are found lumpy or saggy, indicating inconsistency in the conditions of the mattresses. There are concerns about the bedding not being changed regularly with some beds reportedly having dips in the middle or being outright broken. In essence, the bed experience at this hotel varies significantly with some visitors enjoying comfort while others face significant issues.
Cleanliness
Ocean Crest Inn and Suites has garnered a range of guest feedback concerning cleanliness. There are notes of well-maintained rooms at times with some guests appreciating clean areas and accurate appearances. Specifically, rooms have been mentioned as clean and comfortable with great views of the ocean. The pool, in particular, has earned praise for its cleanliness and size.
However, many reviews indicate a pervasive problem with cleanliness throughout the property. Reports of dirty floors, stained covers and mold in bathrooms are common. Several guests have found their rooms filled with roaches and encountered unpleasant odors such as mildew, mold and even marijuana. Hallways, elevators and common areas generally fail to meet cleanliness standards with descriptions of filthy carpets, debris and unpleasant smells.
Housekeeping services seem unreliable, as there are numerous mentions of unchecked rooms and dirty conditions upon arrival. The pool's cleanliness is inconsistent with some guests finding it well-maintained while others report debris and murky water. General maintenance issues are also highlighted with broken elevators and outdated facilities amplifying concerns.
Despite occasional bright spots, the recurring theme across reviews highlights the need for significant improvements in cleanliness and upkeep to elevate the guests' experience at Ocean Crest Inn and Suites.
Staff
The staff at Ocean Crest Inn and Suites receive mixed reviews from guests. On the positive side, many visitors highlight the friendliness and helpfulness of the staff, particularly at the front desk. Names like Michael and Shanika frequently come up as exemplary employees who go above and beyond to make the stay pleasant. Guests commend these individuals for their professionalism, patience and pleasant demeanor. The frequent mentions of specific staff members indicate a few shining stars in their service team who ensure memorable and efficient experiences for visitors.
However, the reviews also reflect some significant drawbacks. Several guests report encounters with rude and unhelpful staff members, including issues with the cleaning staff and management. Multiple reviews mention rude behavior and a general lack of friendliness, which indicates inconsistency in customer service. Some guests specifically noted unprofessional interactions and a nonchalant attitude towards guest concerns, suggesting there is room for improvement.
Overall, while there are standout employees who genuinely enhance the guest experience, the inconsistencies in service and negative encounters with some staff members suggest that the hotel could benefit from better training and quality control to ensure a uniformly positive experience for all guests.
Wi-Fi
Guests at Ocean Crest Inn and Suites consistently report dissatisfaction with the hotel's WiFi service. Many found that the WiFi did not work in their rooms at all with some noting it was only available in the lobby. When it did connect, the signal was often very weak, making it difficult to access email or work-related websites. There were multiple mentions of the internet being insufficient, spotty or completely nonexistent. Overall, reliable WiFi seems to be a significant issue for guests staying at this hotel.
Beach
Ocean Crest Inn and Suites receives high praise for its prime beachside location, making it a favorite for those looking to immerse themselves in coastal beauty. Guests consistently highlight the hotel's close proximity to the beach, many describing it as steps away or with beachfront access. The beach itself is frequently noted for its cleanliness and well-maintained condition, allowing for a pleasant and inviting atmosphere.
The views from the hotel also draw significant accolades. Many rooms offer stunning oceanfront vistas with guests mentioning the excellent beach views and the opportunity to watch the sunrise right from their balconies. This scenic allure often enhances the overall experience, providing a serene backdrop throughout their stay.
In addition to the beach, the hotel's convenient location extends to easy access to local amenities and attractions, making it an ideal choice for families and solo travelers alike. Whether it's taking a quick walk to the shoreline or simply enjoying the panoramic views, the Ocean Crest Inn and Suites offers an exceptional beachfront experience.
Parking
Ocean Crest Inn and Suites offers a variety of parking options that guests have found overall satisfactory with a notable emphasis on free parking. Many guests appreciated that they didn't have to pay for parking, highlighting the convenience and ease of access. There seems to be an abundance of parking spaces available and the parking lot is described as spacious by several reviewers. This makes for a hassle-free experience when it comes to finding a spot for your vehicle.
While some guests did report minor issues such as messy or small parking lots and occasional tight parking slots, the general consensus indicates that parking at the hotel is more than adequate. It's also worth noting that parking was still seen favorably even despite the hotel's elevator issues and other minor inconveniences.
For those needing it, there exists better handicap parking and one parking pass per room ensures that each guest has a designated spot. Importantly, the overall sentiment suggests that the hotel’s parking arrangements contribute positively to the guest experience with many reviewers touting the availability and excellence of the service.
Nightlife
Ocean Crest Inn and Suites finds itself nestled in a location that is both convenient and vibrant for nightlife enthusiasts. Guests appreciate its proximity to a wide array of restaurants, bars, shops and entertainment options, including the Family Kingdom amusement park, the Hollywood Wax Museum and Ripley's Believe It or Not Museum. The captivating view of the ocean and the bustling street side adds to the allure of the hotel's surroundings.
Located close to the Myrtle Beach SkyWheel and numerous activities in town, the hotel ensures that guests are just minutes away from a lively and entertaining experience. Those who enjoy exploring the nightlife will find the area to their liking with plenty of bars and dining venues accessible. The nightlife has been noted as good by several guests, who relished the fun and entertainment nearby.
However, it's worth noting the mixed impressions regarding the immediate area. Some guests have pointed out issues with noise, disruptive behavior and a noticeable presence of homeless individuals and drug addicts. There have been mentions of law enforcement activity and safety concerns, including 'no trespassing' signs and guards. These factors have led to a perception of the area as unsafe by some visitors, even though others have not experienced loud noises at night.
Family travelers or those seeking a quieter stay might want to be aware of the occasional disturbances reported, like the smell of marijuana, late-night arguing and fireworks. Additionally, amenities such as housekeeping service and pool conditions have attracted some criticism. Therefore, while the Ocean Crest Inn and Suites offers a prime location for those looking to dive into Myrtle Beach's lively scene, it does come with caveats that potential guests should consider.
Accessible
Ocean Crest Inn and Suites offers a highly accessible and conveniently located stay for guests with disabilities. Its central location ensures easy access to family fun parks, shops, restaurants and the beach, making it an ideal choice for those seeking proximity to local attractions and public transportation. The hotel grounds, including the pool and parking areas, are designed for ease of access and the spacious, accessible rooms cater well to guests with mobility challenges.
However, the hotel's elevator situation is less than ideal with multiple reviews noting that only one slow and frequently malfunctioning elevator is available. This issue can make it challenging for guests to move between floors, especially for those who need to avoid stairs. Despite these shortcomings, the helpful and accommodating staff receive praise for their efforts and many guests express a willingness to stay again, appreciating the overall accessible experience and the convenient, beachside location.
Beachfront
Ocean Crest Inn and Suites boasts an outstanding beachfront location that guests speak highly of in their reviews. Many appreciated the oceanfront views with numerous mentions of rooms offering perfect beach and ocean vistas. The proximity to the ocean allows for easy access, just steps away from the sandy shore. Guests found the property to be conveniently situated, providing the luxury of enjoying the beach directly from their rooms or balconies. The beach views were consistently highlighted as spectacular, offering a stunning backdrop for a relaxing stay. The hotel's location right on the beach was a recurring theme with several guests noting the convenience and enjoyment they experienced because of it. The hotel's oceanfront position undeniably delivers an unparalleled coastal experience.
Yes, Ocean Crest Inn and Suites has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Ocean Crest Inn and Suites.
No, Ocean Crest Inn and Suites doesn't allow dogs.
Yes, parking facilities are available at Ocean Crest Inn and Suites.
No, Ocean Crest Inn and Suites doesn't have a gym.