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Summary of reviewsBest Western New Albany receives high accolades from guests, emphasizing the hotel's exceptional location, comfort, cleanliness, and friendly staff. Situated in the heart of New Albany, its proximity to dining, shopping, and easy access to the interstate ensures a convenient stay for travelers, whether passing through or exploring local attractions like the Tanglefoot trail. Despite its accessibility, the hotel provides a peaceful and restful environment, enhanced by its newer property features and welcoming atmosphere.
Travelers consistently praise the breakfast for its freshness, variety, and quality, with options like eggs, sausage, and waffles making it a delightful start to the day. The clean and well-stocked buffet, coupled with the attentive staff, adds to the positive dining experience. Rooms are noted for their spaciousness and modern features, offering a quiet and restful stay. Beds and pillows receive generous commendations for comfort, contributing to a restful night's sleep.
Cleanliness is a standout aspect of the hotel, with multiple guests attesting to its immaculate condition. The staff further elevates the experience with their exceptional friendliness and professionalism, ensuring every guest feels welcomed and valued. Specific mentions of staff members enhancing the experience are prevalent, showcasing the team's dedication to service. The hotel's beds are notably comfortable, augmenting the overall restful and enjoyable experience at Best Western New Albany.
Overall, the hotel is a hidden gem providing great value with its combination of cleanliness, comfort, excellent breakfast, and convenient location, making it an ideal choice for travelers.
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