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Summary of reviewsIsland Hotel receives high praise across several categories from its guests, making it a favored choice for visitors to Nagano. The hotel's standout feature is its excellent location, situated just a short walk from Nagano Station and close to various city points of interest, such as Zenkoji Temple. This prime location ensures ease of access to restaurants, cafes and local attractions, making it particularly convenient for travelers. The area is well-lit and safe, adding to the sense of comfort and accessibility.
Another highly commended aspect is the hotel’s rooms. Visitors appreciate the spacious and well-maintained rooms, which surpass typical sizes found in Japan. The rooms are consistently described as very clean and quiet, providing a serene and comfortable environment for relaxation. Many rooms also offer picturesque views of the city, particularly from the higher floors and are equipped with thoughtful amenities such as large public baths and microwaves. The bathrooms are spacious and some rooms even feature hot springs, enhancing the overall luxury experience. The beds are notably comfortable, contributing to a restful night’s sleep, although opinions on the pillows vary.
Cleanliness is a standout attribute at Island Hotel with guests frequently noting the spotless condition of their rooms and bathrooms. This high standard of hygiene significantly enhances the comfort of the stay. The hotel also adopts eco-friendly practices, such as providing toiletries in the lobby to reduce unnecessary waste.
The staff at Island Hotel are consistently commended for their helpfulness, politeness and courteous service. English-speaking staff members are particularly noted for their attentiveness, ensuring smooth communication and a pleasant guest experience.
Parking is well-handled with an on-site parking lot that offers convenience and security. Despite a few notes on limited spaces and tight access for larger vehicles, the parking facilities generally add to the convenience of the stay.
In summary, Island Hotel offers a combination of excellent location, spacious and clean accommodations, thoughtful amenities and outstanding service, making it a highly recommended choice for travelers seeking a comfortable and convenient stay in Nagano. Show more
Read review summaries for all categories
Categories
Hotel near Nightlife Spots
This hotel's location in Nagano provides access to local dining and nightlife. Situated in Minamichitose, it offers a base for exploring the city's entertainment options.
Hotel with Free Wi-Fi
This hotel offers free Wi-Fi to its guests.
Hotel with Parking
This hotel has parking available. Island Hotel provides essential services for budget-conscious travelers.
Cheap Hotel
Island Hotel is listed among cheap hotels in Nagano. It is a simple hotel providing basic amenities.
3-Star Hotel
This hotel provides a straightforward and comfortable lodging option in Nagano. It's suitable for travelers seeking a convenient base for exploring the city without unnecessary frills.
Room Types
Single Room B - Non-SmokingThe single room have a fully equipped private bathroom with bathtub, shower, bidet and hairdryer. The single room are air-conditioned and equipped with a flat-screen TV, small fridge and electric kettle.
Double Room - Non-Smoking The double room have a fully equipped private bathroom with bathtub, shower, bidet and hairdryer. The double room are air-conditioned and equipped with a flat-screen TV, small fridge and electric kettle.
Twin Room B - Non-SmokingThe twin room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The twin room features air conditioning, an electric kettle, pajamas, heating, as well as a flat-screen TV. The unit has 2 beds.
Guest Reviews
7.7
Good
Location
Island Hotel boasts an exceptionally convenient location, frequently praised for its proximity to Nagano Station, making it a prime spot for travelers. Guests frequently commend the hotel's accessibility, noting that it is within a short walking distance — often mentioned as five to ten minutes — from the train station. This ease of access extends to various city points of interest, including Zenkoji Temple and numerous nearby restaurants and cafes.
The hotel also enjoys a great view of the city and its surroundings, particularly from the higher floors. The on-site amenities such as a hot spring facility, large public bath and managed parking lot further enhance the guest experience. Many reviews highlight the convenience of finding dining options nearby and the general ease of navigating the area, which is well-lit and feels safe even after dark.
Overall, the location of Island Hotel is consistently described as quiet, pleasant and excellently connected, making it a strong choice for visitors seeking comfort and convenience in Nagano.
Breakfast
Island Hotel's breakfast experience seems to be non-existent at the moment, predominantly due to COVID-19 related issues. Many guests expressed disappointment about the lack of breakfast service. Some mentioned they would have appreciated the option to pay extra for a meal in the morning, indicating a willingness to see the breakfast buffet return to its pre-pandemic state. While understanding the healthcare measures in place, reviewers consistently highlighted a desire for the revival of breakfast facilities at the hotel.
Rooms
Nestled within serene surroundings, Island Hotel appears to offer an exceptional stay, particularly noted for its expansive and well-maintained rooms. Guests have highlighted that the rooms are impressively spacious, often exceeding the typical sizes found in Japan. The superior twin rooms and those with large beds provide ample space and comfort, making them ideal for a restful stay.
Cleanliness is another major strength with many reviewers appreciating the spotless condition of their rooms upon arrival. Comfort is equally emphasized, as rooms are not only roomy but also furnished in a way that promotes relaxation. The bathrooms, often described as spacious, add to the overall appeal and some rooms even feature hot springs, enhancing the luxury experience.
The environment within the rooms tends to be quiet, ensuring a peaceful night's sleep, which is a notable advantage for those seeking a tranquil retreat. Additionally, certain rooms on higher floors offer great views, combining affordability with picturesque scenery.
Facilities such as a large public bath and the availability of a microwave in some rooms further cater to guest convenience and comfort. While some mention that the lighting can be on the dimmer side and the double bed rooms might feel narrower, these minor drawbacks do little to detract from the overall positive impression.
In summary, Island Hotel is depicted as a place where spacious, clean and comfortable rooms provide a solid foundation for a pleasant stay, complemented by thoughtful amenities and tranquil surroundings.
Beds
Island Hotel has earned a reputation for its comfortable and spacious beds, which many guests have found to be particularly inviting. The beds are consistently described as large, often with just the right level of firmness that makes it easy to get a good night's sleep. Cleanliness and comfort seem to be a top priority with numerous reviews highlighting the beds as a major plus. However, opinions on the pillows are more mixed; some guests found them to be too high or too hard, while others noted a softness that might not suit everyone’s taste. Overall, while there is room for improvement in the pillow department, the beds themselves are a standout feature for a restful stay at Island Hotel.
Cleanliness
Island Hotel consistently receives positive feedback regarding its high cleanliness standards. Guests frequently describe the rooms as well-cleaned, very tidy and comfortable with a noticeable absence of any unpleasant odors or stains. The bathrooms, too, are reported to be impeccably clean and spacious, providing ease of use.
Many guests highlight the thorough cleaning and mention that the cleanliness of the hotel enhanced their overall stay, contributing to a comfortable experience. The rooms are often noted for being spacious and well-maintained with clean, comfortable beds adding to the positive reviews.
The hotel's approach to reducing unnecessary waste by offering toiletries in the lobby, rather than in individual rooms, is appreciated by guests. This eco-friendly initiative is complemented by streamlined processes from check-in to check-out, enhancing convenience for visitors.
While there are occasional mentions of minor issues, such as dirty carpets or a few hairs in the bathroom, these are generally seen as exceptions rather than the norm. The overall sentiment is that the hotel maintains a high standard of cleanliness.
Additional amenities like the onsen bath and easy accessibility to a paid parking lot on the east exit side contribute positively to guests' experiences. In summary, Island Hotel is praised for its top-notch cleanliness, comfortable accommodations and thoughtful amenities, making it a satisfactory choice for visitors.
Staff
The staff at Island Hotel consistently receive high praise from guests for their exemplary service. Visitors frequently describe the staff as very helpful, polite and courteous. The front desk personnel are noted for being extremely friendly and accommodating, providing good assistance and responding promptly to questions and requests. The English-speaking staff members are particularly highlighted for their kindness and attentiveness. Communication, whether in person or via email, is efficient and courteous, ensuring a smooth and pleasant experience for guests. Overall, the staff's friendly and considerate service significantly enhances the quality of the stay at Island Hotel.
Parking
Island Hotel offers convenient parking options with its on-site parking lot situated next to the hotel, ensuring easy access for guests. The parking lot is directly managed and provides a sense of security for vehicle management. Despite some limited parking spaces and occasional issues, the lot is generally considered spacious and safe. Guests appreciate the close proximity to the station and find reassurance in the available parking facilities. However, there are mentions of the lot being a bit narrow and difficult to access for larger vehicles. Overall, the parking arrangements at Island Hotel offer convenience and security, despite a few noted constraints.
No, Island Hotel doesn't have any pool.
No, a spa isn't available at Island Hotel.
No, Island Hotel doesn't allow dogs.
Yes, parking facilities are available at Island Hotel.