Hotel Urbansea 2 Matsuo
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Summary of reviewsHotel Urbansea 2 Matsuo in Okinawa is highly recommended for its exceptional location and affordable pricing, making it a top choice for both budget-conscious travelers and those keen on exploring the vibrant city life. Situated in the bustling Kokusai Dori district, the hotel offers guests easy access to popular attractions, shopping, dining, and entertainment options. Its proximity to Kokusai Street, Makishi Public Market, and various transportation options, including Asahi Bridge Station and nearby bus stops, adds to the convenience. Despite its central location, the hotel manages to be a quiet and comfortable retreat, ideal for those wanting to experience Okinawa's urban lifestyle.
The spacious and well-equipped rooms cater especially well to long-term stays, offering amenities like kitchenettes, medium-sized refrigerators, and washing machines, which enhance the self-sufficiency of a home-like environment. Cleanliness receives mixed reviews, with many praising the overall tidiness and thoughtful amenities, though a few highlight areas requiring more consistent cleaning, such as dust and mold issues.
The staff at Hotel Urbansea 2 Matsuo are generally well-regarded for their helpfulness and friendliness, contributing positively to guest experiences. Quick and polite responses from both on-site employees and online customer service enhance the overall stay. Although some areas of service and the self-service check-out process may benefit from improvements, the staff's politeness and readiness to assist are appreciated.
The hotel provides fast and convenient Wi-Fi, easily accessible upon check-in or in-room, although there are minor issues with bedside outlets and audible sounds from adjacent rooms. The beds offer a mix of experiences, with many finding them spacious and comfortable, though some guests note softness as a concern for longer stays.
Overall, Hotel Urbansea 2 Matsuo impresses with its excellent price-to-value ratio, spacious accommodations, convenient location, and well-thought-out amenities. It stands out as a very convenient and comfortable place to stay, offering superb value for money, particularly for those looking for quality accommodation while exploring the city on a budget.
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The spacious and well-equipped rooms cater especially well to long-term stays, offering amenities like kitchenettes, medium-sized refrigerators, and washing machines, which enhance the self-sufficiency of a home-like environment. Cleanliness receives mixed reviews, with many praising the overall tidiness and thoughtful amenities, though a few highlight areas requiring more consistent cleaning, such as dust and mold issues.
The staff at Hotel Urbansea 2 Matsuo are generally well-regarded for their helpfulness and friendliness, contributing positively to guest experiences. Quick and polite responses from both on-site employees and online customer service enhance the overall stay. Although some areas of service and the self-service check-out process may benefit from improvements, the staff's politeness and readiness to assist are appreciated.
The hotel provides fast and convenient Wi-Fi, easily accessible upon check-in or in-room, although there are minor issues with bedside outlets and audible sounds from adjacent rooms. The beds offer a mix of experiences, with many finding them spacious and comfortable, though some guests note softness as a concern for longer stays.
Overall, Hotel Urbansea 2 Matsuo impresses with its excellent price-to-value ratio, spacious accommodations, convenient location, and well-thought-out amenities. It stands out as a very convenient and comfortable place to stay, offering superb value for money, particularly for those looking for quality accommodation while exploring the city on a budget.
3-Star Hotel
This hotel provides comfortable accommodations and a convenient location in Naha. It is a good option for travelers seeking a comfortable stay.
Hotel with Free Wi-Fi
Small Hotel
About Hotel Urbansea 2 Matsuo
License: 那覇市指令健保生第485号
Guest Reviews
Location
Rooms
Although some rooms may be smaller than expected, the setup ensures comfort with features like bright lighting, a separated bath and toilet, and the added luxury of a heated bathroom. The overall cleanliness and the presence of thoughtful touches—such as new dish scrubbers and personal care essentials—add to the positive experience. However, it’s worth noting that some may find the double beds on the small side, and a few minor details, like the protruding bed frames, might need attention.
The hotel's convenient location, just a short walk from Kokusai Street, provides an ideal balance between city access and a quieter environment. While the walk from nearby stations might be challenging with heavy luggage, the views of greenery and vibrant local neighborhood make up for it. Overall, the combination of generous space, comprehensive amenities, and appealing location make it a fantastic choice for travelers looking for comfort and convenience at an affordable price.
Beds
However, a recurring concern is the softness of the mattresses, which some guests find excessive, leading to discomfort. The twin beds tend to sag when put together, and the mattresses are prone to slipping, potentially affecting the sleep quality for those who prefer a firmer support. Additionally, there have been comments on bed sizes being smaller than expected, particularly in rooms intended for multiple guests. Specific issues with the bed frames are mentioned, such as exposed legs and protruding frames, which have caused inconvenience for some.
Despite these criticisms, many guests continue to highlight the overall comfort of the beds, and the rooms' home-like amenities—such as separate refrigerators and washing machines—contribute to a pleasant stay at the hotel.
Cleanliness
However, several reviews pointed out significant issues that need addressing. Some guests were concerned about the thick layers of dust and visible dirt throughout the rooms, with specific mentions of dust on the bedside tables and under the beds. Mold in the bathrooms, dirty air conditioning filters, and insect problems, including ants and spiders, were also noted by some visitors. These issues, coupled with noise disturbances due to subpar soundproofing, somewhat tarnish the experience.
Overall, while there are positive aspects of cleanliness at Hotel Urbansea 2 Matsuo, the hotel could benefit from more consistent and thorough cleaning practices to address recurring issues like dust and mold. These improvements could enhance the experience for many guests who otherwise appreciate the hotel's reasonable pricing and spacious accommodation.
Staff
The hotel staff is praised for being accommodating to sudden itinerary changes and assisting guests in various situations, such as providing directions and addressing forgotten items efficiently. The process of unlocking rooms is described as straightforward, further contributing to the ease of check-in and enjoying the stay. Online customer service is recognized for its swift and helpful responses, often reassuring guests with its promptness.
Despite the predominantly positive feedback, some guests note room for improvement in service response times, suggesting the need for enhanced communication skills in certain situations. Additionally, the self-service check-out process via tablet was mentioned as difficult to navigate, indicating an area that could benefit from simplification.
Overall, the staff at Hotel Urbansea 2 Matsuo are well-regarded for their politeness and readiness to assist, contributing significantly to guests' positive experiences at the hotel.
Wi-Fi
3 Star
The hotel's location is praised as great, conveniently situated for easy access to nearby attractions. Guests appreciate the quick and convenient check-in process, adding to the overall comfort of their stay. Despite the absence of a traditional front desk, the hotel provides everything needed for a hassle-free experience, including cooking tools and a washing machine in the room. Cleanliness is a standout feature, with bathrooms receiving specific commendation.
Overall, Hotel Urbansea 2 Matsuo is recognized as a very convenient and comfortable place to stay, offering superb value for money. Whether one is a budget traveler or simply looking for an inexpensive yet quality accommodation, this hotel is definitely worth considering.
No, Hotel Urbansea 2 Matsuo doesn't have any pool.
No, a spa isn't available at Hotel Urbansea 2 Matsuo.
No, Hotel Urbansea 2 Matsuo doesn't allow dogs.
No, parking facilities aren't available at Hotel Urbansea 2 Matsuo.
No, Hotel Urbansea 2 Matsuo doesn't have a gym.
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