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Summary of reviewsTokyu Stay Okinawa Naha enjoys a prime location which guests appreciate for its convenience and accessibility. Positioned above the Don Quijote shopping outlet, the hotel offers tax-free shopping and is within a short walk of monorail stations like Tsubogawa and Huchuan, facilitating easy transit to Naha Airport and other attractions. Its proximity to key city spots such as Naha Bus Terminal and Kokusai-dori adds to its appeal for both exploration and relaxation. The serene views from higher floors along the river further enhance the locale's charm. Minor remarks about being slightly far from certain attractions do not overshadow the location's overall benefits, making it suitable for business trips, family vacations or pre-flight stays.
The breakfast at Tokyu Stay Okinawa Naha is well-received for its taste and variety, highlighted by authentic Okinawan dishes and fresh sashimi. Guests appreciate the blend of Japanese and Western options with particular praise for the sashimi and other local cuisine, making breakfast a unique culinary experience. Although some find the menu somewhat repetitive, the overall impression remains positive and many consider it good value for money. The view from the dining area and the comfortable, clean environment further enhance the breakfast experience.
While the hotel offers various dining options around it, the on-site restaurant, Tang Jikeda, has mixed reviews with some finding the meal prices higher and dishes less compelling. The convenience of nearby small restaurants and the option for in-room cooking facilities offsets the lack of on-site dinner options, yet the hotel may benefit from expanding in-house dining services.
The rooms at Tokyu Stay Okinawa Naha are spacious, well-equipped and ideal for both short and long-term stays. Many guests highlight the modern amenities such as washing machines, dryers, microwaves and mini kitchens. The clean, tidy and well-maintained rooms, along with good soundproofing, ensure a quiet and restful environment. Guests also commend the large bathtubs and family-friendly separate bath and toilet arrangements. The night views, high-quality bedding and thoughtful touches like laundry detergent contribute to a comfortable stay, though some mention slightly dim lighting as an area for improvement.
Cleanliness is a standout feature at Tokyu Stay Okinawa Naha. Guests frequently praise the hotel's spotless environment, emphasizing the consistent high standards of room maintenance and overall modern ambiance. Minor issues like dusty ventilation vents are exceptions rather than the norm. The friendly and attentive staff further enhance the clean and welcoming atmosphere.
Staff at the hotel receive consistent praise for their friendliness, helpfulness and politeness. The front desk personnel are noted for efficient and courteous service, contributing significantly to guests' positive experiences. Despite occasional language barriers, the staff's proactive communication and willingness to assist earn high marks.
The free Wi-Fi is generally appreciated for its speed and stability, though signal strength can vary depending on room location. Most guests find the Wi-Fi sufficient for typical online activities.
Parking at the hotel is deemed convenient with well-organized facilities, although the additional cost is a recurring theme. The strategic location and ease of access are appreciated, but guests should consider potentially high parking fees or seek nearby alternative options.
Families find Tokyu Stay Okinawa Naha particularly accommodating with spacious rooms, thoughtful amenities for children and convenient access to essential stores and transportation. The hotel is highly regarded for its family-friendly atmosphere.
Beds receive commendations for their comfort and quality, although some guests note issues with firmness and size, especially when accommodating multiple people. Overall, the majority appreciate the comfortable sleeping arrangements.
As a four-star hotel, Tokyu Stay Okinawa Naha offers excellent cost performance and a luxurious feel. Clean, comfortable rooms, great amenities and a top-rated breakfast make for a delightful stay. Whether for short visits or extended stays, the hotel's combination of facilities, friendly staff and convenient location make it an ideal choice for travelers. Show more
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Business Hotel
Tokyu Stay Okinawa Naha offers practical amenities for extended stays, which can be beneficial for business travelers. Its features cater to those needing a comfortable and functional environment.
Accessible Hotel
Hotel Tokyu Bizfort Naha offers 5 barrier-free rooms, each 25 square meters.
Family Friendly Hotel
Hotel with Parking
4-Star Hotel
Room Types
Residential Double RoomThe double room offers air conditioning, a washing machine, as well as a private bathroom boasting a bath and a shower. In the kitchen, guests will find a refrigerator, kitchenware, a microwave and an electric kettle. The double room features a wardrobe, a safe deposit box, tumble dryer, a carpeted floor and a flat-screen TV. The unit has 1 bed.
Residential Twin RoomThe twin room offers air conditioning, a washing machine, as well as a private bathroom boasting a bath and a shower. In the kitchen, guests will find a refrigerator, kitchenware, a microwave and an electric kettle. The twin room features a wardrobe, a safe deposit box, tumble dryer, a carpeted floor and a flat-screen TV. The unit has 2 beds.
Residential Family Room The spacious twin room offers air conditioning, a washing machine, as well as a private bathroom boasting a bath and a shower. The fully equipped kitchen has a refrigerator, kitchenware, a microwave and an electric kettle. The twin room provides a wardrobe, a safe deposit box, tumble dryer, a carpeted floor, as well as a flat-screen TV. The unit has 2 beds.
Premium Riverside Twin RoomThe spacious twin room features air conditioning, a washing machine, as well as a private bathroom boasting a bath and a shower. In the well-equipped kitchen, guests will find a refrigerator, kitchenware, a microwave and an electric kettle. The twin room offers a wardrobe, a safe deposit box, tumble dryer, a flat-screen TV, as well as river views. The unit has 2 beds.
Residential Family Room (Bunk Beds,2-6 persons)The quadruple room provides air conditioning, a washing machine, as well as a private bathroom featuring a bath and a shower. In the fully equipped kitchen, guests will find a refrigerator, kitchenware, a microwave and an electric kettle. The quadruple room features a wardrobe, a safe deposit box, tumble dryer, a carpeted floor, as well as a flat-screen TV. The unit offers 4 beds.
Residential Family RoomThe spacious triple room provides air conditioning, a washing machine, as well as a private bathroom featuring a bath and a shower. Meals can be prepared in the well-fitted kitchen, which is equipped with a refrigerator, kitchenware, a microwave and an electric kettle. The triple room offers a wardrobe, a safe deposit box, tumble dryer, a carpeted floor, as well as a flat-screen TV. The unit offers 3 beds.
Residential Family RoomThe quadruple room provides air conditioning, a washing machine, as well as a private bathroom featuring a bath and a shower. Guests can make meals in the kitchen that comes with a refrigerator, kitchenware, a microwave and an electric kettle. The quadruple room offers a wardrobe, a safe deposit box, tumble dryer, a carpeted floor, as well as a flat-screen TV. The unit offers 4 beds.
Guest Reviews
9.0
Excellent
Location
Tokyu Stay Okinawa Naha boasts an enviable location, receiving high praise for its convenience and accessibility from multiple sources. Positioned just above Don Quijote, a major shopping outlet, it offers guests tax-free shopping right at their doorstep. The hotel lies within a short walk of various monorail stations, like Tsubogawa and Huchuan, making transit to Naha Airport and other city attractions exceptionally easy. This strategic proximity simplifies access to essential amenities, including convenience stores like FamilyMart, 7-11 and Lawson, as well as AEON Mall.
Visitors have noted its closeness to key city spots like the Naha Bus Terminal, Kokusai-dori (International Street) and Onoyama Park, marking it a prime base for both exploration and relaxation. Highlighting the beautiful locale next to the river, many guests enjoy serene views from higher floors.
Despite a handful of remarks about being slightly far from certain attractions like International Avenue, the overall sentiment strongly points to the location's numerous benefits. With great access to transportation, varied nearby shops and local eateries, Tokyu Stay Okinawa Naha's setting is highly rated, making it convenient for business trips, family vacations or last-night stays before a flight.
Breakfast
The breakfast at Tokyu Stay Okinawa Naha frequently garners praise for its taste and variety, particularly its authentic Okinawan dishes and fresh sashimi. Many guests commend the excellent buffet breakfast, emphasizing the abundance of local specialties that make the morning meal both unique and delicious. The breakfast includes both Japanese and Western options, satisfying a wide range of palettes. Numerous reviews highlight the sashimi and Okinawan cuisine as standout elements, making it a notable culinary experience.
However, some guests feel the menu could benefit from more variety, as it tends to be repetitive. Despite these critiques, the overall consensus is highly positive with most guests finding the breakfast to be a strong feature of their stay. Guests also appreciate the beautiful view from the dining area and the comfortable, clean environment.
The cost of the breakfast is mentioned occasionally with some guests considering it a bit pricey, though most agree it offers good value for money given the quality and range of options. Despite some minor criticisms, the breakfast at Tokyu Stay Okinawa Naha is generally regarded as a highlight, enhancing the overall accommodation experience with its delicious and diverse offerings.
Dinner
Tokyu Stay Okinawa Naha offers a mix of dining experiences in and around the hotel. Guests noted the convenience of small nearby restaurants within a two-minute walk and the option to buy affordable cooked food at Jing'an. For those preferring to prepare their own meals, the presence of local convenience stores stocked with snacks and drinks, combined with in-room cooking facilities, was appreciated. The on-site restaurant, Tang Jikeda, was mentioned, though some found the meal prices higher and the dishes less attractive.
Breakfast or dinner options like the seafood donburi received praise for being delicious and family-friendly with places like the Tsuruko restaurant highlighted for their tasty offerings. However, some guests felt the lack of an on-site dinner restaurant limited their options, leading them to explore dining establishments around Asahibashi and Kenchomae Stations. Overall, while there are excellent food choices around, the hotel might benefit from more accessible in-house dining options, especially for dinner.
Rooms
Tokyu Stay Okinawa Naha features spacious and well-equipped rooms, making it an excellent choice for both short and long-term stays. Each room is outfitted with a washing machine, dryer, microwave and often a mini kitchen, adding a layer of convenience that is especially appreciated by families and business travelers. Many guests appreciate the spaciousness of the rooms, which are significantly larger than typical Japanese hotel rooms and note the modern, comfortable design.
The hotel's cleanliness is consistently praised with rooms reported to be tidy and well-maintained. The soundproofing and good insulation provide a quiet and restful environment. The large bathtubs and separate bath and toilet arrangements add to the comfort, making the space child-friendly and suitable for family use.
The location is another strong point, situated near Don Quijote and a monorail station, which enhances the convenience for shopping and transportation. While some guests mention the room lighting could be a bit dim, the overall impression is overwhelmingly positive, focusing on the excellent room size, modern amenities and cleanliness.
Additional perks include a stunning night view, high-quality bedding and thoughtful touches like laundry detergent and designated smoking areas, ensuring a comfortable and hassle-free stay for all visitors.
Beds
When reviewing the beds at Tokyu Stay Okinawa Naha, guests consistently compliment their comfort and quality. Numerous visitors remarked how very comfortable the beds were, noting the mattresses and pillows as particularly good. Several guests appreciated the moderate firmness and the availability of different types of pillows, enhancing the sleeping experience. Families highlighted the practicality of connected beds, which is particularly helpful for those traveling with children.
However, certain aspects of the accommodations did receive some criticism. Some visitors found the beds to be too hard or small, especially when accommodating multiple people in a room, which made the sleeping arrangements feel tight and crowded. A few guests also mentioned issues with the bedsheets not being tidy and some discomfort from the bedding.
Overall, the consensus leans notably positive with many guests enjoying a good night's sleep on the comfortable beds and valuing the hotel's efforts to ensure a restful stay.
Cleanliness
Tokyu Stay Okinawa Naha has received numerous positive mentions regarding its cleanliness, showcasing an impressive commitment to maintaining a pristine environment. The hotel has been noted as very clean throughout with a sense of cleanliness that permeates all areas, providing a comfortable and welcoming atmosphere for guests. The rooms stand out for being both spacious and exceptionally clean, consistently maintained to high standards. The newness of the hotel also contributes to its clean, modern and tidy ambiance.
Guests frequently highlight the hotel’s overall cleanliness and the attention to detail in maintaining this standard. This includes clean bathrooms, fresh towels and well-kept facilities, which contribute to the general feel of comfort and ease. Additionally, the presence of modern facilities and good amenities further enhances the positive experience. The friendly and pleasant staff, always providing service with a smile, significantly add to the pleasant stay, ensuring that the environment remains both clean and inviting.
Despite the overwhelmingly positive reviews, a few comments pointed out minor lapses, such as dusty ventilation vents and occasionally unsatisfactory bathroom cleaning. However, these are exceptions rather than the rule and do not detract from the overall positive impression.
In summary, Tokyu Stay Okinawa Naha is characterized by its superb cleanliness, well-maintained rooms, modern facilities and a friendly staff, ensuring a comfortable and pleasant stay for all guests.
Staff
The reviews for Tokyu Stay Okinawa Naha consistently highlight the commendable qualities of the hotel staff. Guests frequently describe the staff as friendly, helpful and polite. The front desk personnel receive particular praise for their efficient and courteous service with some reviews specifically mentioning their child-friendly approach and proactive communication. Several guests appreciated the staff's attentiveness and willingness to assist with various requests, from storing odd-sized luggage to providing additional equipment when needed. Despite a few mentions of language barriers and isolated incidents of less friendly interactions, the majority of feedback reflects a positive and professional demeanor. The staff’s warm greetings, natural smiles and considerate service contribute significantly to the overall pleasant experience at the hotel.
Wi-Fi
At Tokyu Stay Okinawa Naha, guests generally appreciate the complimentary Wi-Fi provided in rooms. The quality of the Wi-Fi is well maintained with many stating the speed is fast, reaching up to 40mbps in download speed, which is sufficient for watching videos. Many outlets in the rooms add to the convenience of using multiple devices. Several reviews highlight that the Wi-Fi is very fast and stable, making it a reliable option for most. However, some guests experienced weak Wi-Fi signals in certain rooms, indicating that Wi-Fi stability may vary depending on the room's location within the hotel. Despite these occasional issues, the free Wi-Fi is generally good and convenient for most users. Overall, the hotel offers a positive Wi-Fi experience, though room location might affect the strength and stability of the connection.
Parking
Reviews of parking at Tokyu Stay Okinawa Naha highlight both the convenience and cost considerations for guests. Many guests appreciate the strategic location of the parking facilities, noting ease of access and the availability of multi-storey parking within the building. The parking area on the third and fourth floors is frequently mentioned as very convenient, even offering shelter on rainy days.
Despite the convenience, the additional cost for parking is a recurring theme in the reviews. Guests are informed upon check-in about the parking fees, typically ¥1500 per day. Some feel the fees are reasonable and in line with local standards, while others find them to be on the higher side. Several guests point out alternative parking options nearby that might be more affordable, ranging from ¥900 to ¥1000 per day.
Moreover, there are mixed feelings about the complexity of the parking system; some find it straightforward, while others perceive it as difficult to understand. A positive note is that the parking plan allows multiple entries and exits throughout the day, offering flexibility. The presence of a Don Quijote store on the lower floors also adds a shopping convenience factor for guests.
Overall, while parking at Tokyu Stay Okinawa Naha is generally convenient and well-organized, the costs are something to consider. The availability of alternative parking options nearby provides a degree of flexibility for cost-conscious travelers.
Family
Tokyu Stay Okinawa Naha consistently receives positive reviews from families traveling with children. Guests appreciate the child-friendly environment and the range of thoughtful amenities provided for young ones, such as children's slippers, toothbrushes and bath products. The hotel offers spacious family rooms that comfortably accommodate families of four with separate baths and toilets suitable for simultaneous use.
Families commend the convenience of the hotel's location, being downstairs from the Don Quijote store, which makes late-night shopping trips effortless. The hotel's proximity to the tram also adds to its appeal. There are special accommodations for babies, including baby beds, baby shampoo, soap and a diaper bin, ensuring a stress-free stay for parents.
Travelers highlight the comfort and cleanliness of the rooms, noting that even with multiple occupants, the space remains sufficient and the sleeping arrangements are comfortable. Many reviews recommend the hotel for its family-oriented amenities and excellent breakfast options that cater to both adults and children.
With its family-friendly atmosphere and practical amenities, Tokyu Stay Okinawa Naha is highly regarded as an ideal choice for parents traveling with children, making it a standout option in Naha.
4 Star
Tokyu Stay Okinawa Naha is a fantastic choice for travelers seeking a four-star hotel experience. Despite some limitations in housekeeping, the hotel excels with its excellent cost performance and luxurious feel that surpasses its price point. The overall ambiance and modern, comfortable apartments make for a delightful stay, emphasized by clean and cozy rooms. Its convenient location, paired with the unique amenity of an in-room drum-type washing machine, particularly stands out during the hot Okinawan season.
Guests will find great convenience in the Don Quijote store located on the first and second floors, making it easy to purchase souvenirs and necessities. The hotel's breakfast receives high praise, offering a variety of delicious options and is even ranked among the top three in similar establishments. The friendly and responsive staff, paired with great amenities, ensure that a restful, interference-free time is spent at this hotel.
Ideal for both short and consecutive night stays, Tokyu Stay Okinawa Naha also serves as a perfect last-night stopover due to its exceptional location and transportation conveniences. The combination of facilities and services meets and often exceeds four-star expectations, making this hotel a highly recommended option for visitors to Okinawa.
Business
Tokyu Stay Okinawa Naha is tailored for business travelers, offering a range of amenities and services that cater to professional needs. Situated in a perfect location for business, it provides easy access to a conducive business environment. Guests will find the spacious lobby impressive and the rooms are reported to be larger than those found in typical business hotels. The accommodations are also praised for their comfort and cleanliness, making it suitable for both short and long-term stays.
The inclusion of a washer and dryer in rooms is particularly beneficial for extended business trips, while the good WiFi speed ensures seamless connectivity. Thoughtful business amenities and efficient staff further enhance the experience for those on work-related visits. The presence of a Don Quijote store on the lower floor adds convenience for shopping needs.
Despite some remarks about room size, the overall convenience, comfort and well-thought-out facilities make it a good choice for business travelers, offering a stay that meets all necessary requirements for a productive trip.
Accessible
The Tokyu Stay Okinawa Naha is praised for its accessibility, making it suitable for a variety of travelers. The hotel's location is highly convenient with nearby access to shopping and grocery stores such as the Don Quijote store right below and its proximity to key areas and the airport. The monorail provides a direct and easy route from the airport to the hotel.
Travelers benefit from excellent facilities within the hotel itself. The rooms are spacious and include amenities like washers and dryers, making it perfect for independent travelers. Families with babies will find the included baby bed, baby shampoo, baby bath and baby soap particularly useful. Additionally, if there is a need to cook, a kitchen set can be borrowed.
Practical accessibility features include elevators that facilitate movement between floors and access to stores. While the hotel does have a daily parking fee, the overall experience is boosted by its convenience and suitability for both solo travelers and families.
No, Tokyu Stay Okinawa Naha doesn't have any pool.
No, a spa isn't available at Tokyu Stay Okinawa Naha.
No, Tokyu Stay Okinawa Naha doesn't allow dogs.
Yes, parking facilities are available at Tokyu Stay Okinawa Naha.