Serhs Natal Grand Hotel & Resort is a five-star resort located in Rio Grande do Norte. It features 4 swimming pools, 5 restaurants, various activities for all guests, as well as the KENSHO Spa with an emphasis on Zen and a variety of treatments. The hotel also offers various event spaces, designed to meet every guest's needs.
Summary of reviews
The Serhs Natal Grand Hotel & Resort is a wonderful choice for those looking for a luxurious stay in Natal. The hotel boasts a stunning beachfront location with easy access to the central region of Ponta Negra. Guests can enjoy a practically private beach and explore the city while staying at the hotel. The breakfast experience is marvelous with many options and everything being perfect. The hotel offers varied dining options with delicious food served at the different restaurants. The staff is friendly, attentive and respectful, providing excellent service. The spa is an indulgent treat that comes highly recommended. The pool area is well-maintained with a great bar and drinks service. The beach is clean and perfect for relaxation. The hotel is perfect for families with activities for everyone to enjoy. The beds are large, comfortable and cozy, ensuring a restful and rejuvenating stay. While some guests have criticized certain parts of the hotel that are in need of renovation, the hotel excels in its updated areas. Overall, the Serhs Natal Grand Hotel & Resort provides a comfortable and enjoyable stay with a magnificent concept, facilities and courteous staff.
Ocean Palace All Inclusive Premium is a highly rated resort with a fantastic location close to the beach and stunning views of the ocean and Careca Hill. The breakfast buffet is incredible with a wide variety of delicious options available and the dinner receives mixed reviews but is generally praised for its quality and variety. The hotel offers spacious and comfortable rooms with impeccable service and attention from staff. The staff is amazing with guests raving about their attentiveness, friendliness and willingness to go above and beyond. The pool facilities are well-designed and well-maintained and the beach is beautiful and easily accessible. The hotel is perfect for families with kids with plenty of activities to keep everyone entertained. The all-inclusive experience is excellent with high-quality food and drinks available throughout the resort. Despite some minor criticisms, Ocean Palace All Inclusive Premium remains a wonderful choice for a vacation in Brazil.
Wish Natal is a five-star hotel that offers an amazing location right on the beach, making it a top choice for travelers looking for a relaxing getaway. The hotel's breakfast is highly recommended by many guests with a wide variety of delicious and fresh food, including regional options. The dining experience has received mixed reviews, but the buffet dinner is highly recommended and offers a range of delicious options. The hotel has comfortable and spacious rooms with stunning views, although some guests noted issues with the showers and cleanliness. The staff is incredibly friendly and accommodating, going above and beyond to ensure guests have a pleasant stay. The pool area is excellent for families with children and the beach structure is well-prepared with private umbrellas and beach tennis. Wish Natal is a great choice for families with plenty to keep the kids entertained and the hotel provides a comfortable sleeping experience for its guests. Overall, Wish Natal is an excellent option for your next stay in Natal with impeccable service and a wonderful experience guaranteed.
Hotel Costa do Atlantico is highly regarded for its prime location on Ponta Negra Beach, providing easy access to attractions, traditional restaurants, bars and entertainment options. Its proximity to renowned eateries and the beach's beautiful ocean views add to its charm. Guests appreciate the clean and spacious rooms, excellent breakfast and helpful and friendly staff, making it a convenient choice for both leisure and business travelers.
The breakfast experience generally receives praise for its abundance and variety with many finding it delicious and a major highlight of their stay. While some guests noted issues with the quality and freshness of certain items, the overall breakfast offering meets expectations for most travelers.
Dinner at the hotel's restaurant sees mixed reviews. Although the food quality is commendable, the cost is often deemed high and the early closing time of the bar and restaurant limits late-night dining options.
Rooms at the hotel offer both comfort and space with appreciated amenities like air conditioning, balconies and comfortable beds. However, several guests have highlighted the need for renovations due to issues such as musty smells, broken furniture and outdated bathrooms. Cleanliness standards appear inconsistent with some rooms being spotless while others face issues like insects and poor maintenance.
The staff at Hotel Costa do Atlantico are frequently praised for their attentiveness and friendliness, though there are occasional mentions of insufficient employees during breakfast and minor issues with payment processes.
The hotel's Wi-Fi service receives criticism for its unreliability with weak signals particularly in the rooms, whereas the common areas have better connectivity.
The pool area is a notable highlight, characterized by its cleanliness and inviting nature. Guests enjoy the well-maintained leisure areas and the overall atmosphere, despite occasional reports of dirt and suggestions for improvements like extended pool hours.
Being near Ponta Negra Beach enhances the hotel's appeal, offering guests beautiful views and easy beach access, though some find the routes to the beach challenging.
The parking situation is a point of concern with limited street parking and mixed feelings about its safety and security.
Hotel Costa do Atlantico is especially praised by families who find the environment welcoming and the rooms suitable for family stays. Despite minor issues, the overall family-friendly atmosphere and the staff's helpfulness make it a recommended choice for family vacations.
Overall, Hotel Costa do Atlantico offers great value with its strategic location, spacious accommodations and friendly service, making it a comfortable option for a memorable stay.