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Summary of reviewsGamma Durango Plaza Vizcaya is highly regarded for its central yet peaceful location. Guests appreciate the proximity to the city center, key attractions and the central bus station, making it convenient for both leisure and business travelers. The hotel's reasonable pricing, combined with its favorable location, clean and spacious rooms and ample parking, is viewed as great value for money.
The breakfast service at the hotel garners positive feedback for its quality and taste with a rich and satisfying selection. However, some guests suggest the breakfast could benefit from more variety and clearer instructions on dining arrangements. Despite these minor points, the breakfast adds to the overall positive experience.
Rooms at the hotel are described as comfortable and spacious, capable of accommodating up to four people and even suitable for small events. Cleanliness is frequently mentioned, though some rooms show signs of aging and could use updates. The lighting and occasional issues with carpets are minor drawbacks that do not significantly impact the overall comfort of the stay. The facilities are lauded for their cleanliness and the attentive service from the staff contributes to a positive experience.
Housekeeping receives high praise for maintaining clean and sanitary rooms, creating a peaceful and relaxing environment. The staff's kindness and attentiveness enhance the level of service, ensuring a welcoming atmosphere. Guests highlight the exceptional service from the reception to the housekeeping staff, noting their professionalism and quick problem-solving capabilities. This dedication leaves a strong impression, encouraging many guests to return.
The comfort of the beds is another positive aspect, though there are mixed reviews about the pillow quality and some beds being too hard for certain guests. Overall, the beds are considered comfortable by most visitors.
In summary, Gamma Durango Plaza Vizcaya stands out for its prime location, excellent cleanliness, attentive and friendly staff and overall comfort, making it a favorable choice for travelers visiting Durango.
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