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Summary of reviewsHotel Cloud 9 Negombo receives high marks in various aspects, making it a commendable choice for travelers seeking a pleasant stay. Its proximity to the airport, approximately 9 km away and the provision of free shuttle services make it an ideal spot for both the beginning and end of a Sri Lankan trip. Guests find the location particularly advantageous for beach access and exploring local dining and shopping options, all within a short walking distance, while still enjoying a peaceful and quiet environment away from the main road.
The breakfast experience at Hotel Cloud 9 Negombo consistently delights guests with a variety of options served on a scenic rooftop terrace. Fresh watermelon juice, tropical fruits and a mix of Sri Lankan and Western breakfast choices enhance the dining experience. Although there are occasional mentions of repetitiveness and small portions, the overall feedback remains largely positive. Dinner, on the other hand, garners mixed reviews with some praising the quality of food, while others criticize the prices and limited options. Exploring nearby restaurants has been recommended for better value and variety.
Rooms at the hotel are frequently praised for being clean, spacious and comfortable, featuring modern designs, large beds and well-equipped amenities like air conditioning and large televisions. Despite some minor reports of needed maintenance and occasional issues like cobwebs or musty smells, the rooms are generally regarded as a restful and aesthetically pleasing environment.
Cleanliness is a standout feature across reviews with the hotel maintaining high standards throughout its property, including the swimming pool and bathrooms. The attentive housekeeping staff ensures a continuously clean and pleasant environment for guests.
The hotel staff receive consistent acclaim for their friendliness, helpfulness and exceptional service, contributing significantly to guests' positive experiences. The team's professionalism and willingness to assist with various needs enhance the overall stay.
The Wi-Fi service, however, has mixed reviews. While many guests commend its speed and reliability, others find it lacking with slow speeds and limited connectivity in some areas.
The hotel's swimming pool is a major highlight, appreciated for its cleanliness, modern design and relaxing ambiance. It serves as a beautiful retreat, especially after a day at the beach or while relaxing at the hotel.
Beach proximity is another advantage, allowing guests easy access to coastal views and local dining options. While some guests find the beach less than ideal for swimming due to occasional cleanliness issues, its location remains convenient for those who enjoy leisurely walks and sunsets.
Parking facilities are secure and convenient, offering reserved and free parking spaces right beside the hotel. Additionally, the complimentary airport transportation further elevates the overall guest experience.
For families, Hotel Cloud 9 Negombo stands out as a particularly welcoming and accommodating choice. The staff ensures a family-friendly atmosphere and the rooms cater well to various family sizes. The breakfast offerings and overall environment make it a relaxing and enjoyable retreat for families.
In conclusion, Hotel Cloud 9 Negombo excels in providing a convenient, comfortable and clean stay with exceptional service and a prime location, making it an appealing choice for travelers visiting Negombo. Show more
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Categories
Business Hotel
Hotel Cloud 9 Negombo is listed as a boutique hotel, which can be suitable for business travelers looking for a unique and comfortable stay.
Hotel with Parking
Hotel Cloud 9 Negombo is noted as a hotel in Negombo that offers parking amenities.
EV charging stations
Cheap Hotel
This hotel is a well-liked option for those seeking affordable accommodation. It features essential amenities and is appreciated for its convenient location.
Hotel with EV Charging Stations
Identified as having EV charging and tennis courts, it suggests it caters to environmentally conscious and active guests.
3-Star Hotel
Offers comfortable accommodations with a pool area and lovely gardens, away from the busy town. Guests have enjoyed the exceptional breakfast and friendly, courteous team.
Hotel with Outdoor Pool
Hotel Cloud 9 Negombo offers an outdoor swimming pool for its guests.
Boutique-style Hotel
Hotel near The Beach
Hotel Taking Steps Towards Sustainability
Hotel with Spa
Family Friendly Hotel
Hotel with Swimming Pool
Outdoor Pool
Accessible Hotel
Small Hotel
Hotel with Tennis Courts
Room Types
Deluxe Double Room with Pool View (Free Airport Drop-off)Guests will have a special experience as this double room offers a pool with a view. This double room includes a flat-screen TV with cable channels, a private bathroom as well as a terrace with garden views. The unit offers 1 bed.
Standard Double Room (Free Airport Drop-off)A seating area with a flat-screen TV, a desk, a terrace and a private bathroom are offered in this double room. The unit has 1 bed.
Standard Twin Room (Free Airport Drop-off)This twin room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 2 beds.
Double Room with BalconyThe spacious double room provides an electric kettle, a tiled floor, a balcony with garden views as well as a shared bathroom featuring a shower. The unit offers 1 bed.
Guest Reviews
8.2
Very Good
Location
Hotel Cloud 9 Negombo boasts an enviable location that is frequently praised by guests. Proximity to the airport is a standout feature, making it a perfect spot for both the first and last nights of a Sri Lankan journey. The hotel is approximately 9 km from the airport and free shuttle services enhance the ease of travel.
Guests appreciate the short walking distance to the beach and a myriad of restaurants, bars, shops and souvenir kiosks. Its central yet peaceful setting, away from the main road's noise, offers a serene stay without sacrificing accessibility. The neighborhood is particularly noted for its quiet and tranquil ambiance, despite being close to bustling streets and commercial areas.
While some reviews mention the location being slightly removed from the city center, the convenience of tuk-tuks makes it easy to navigate. The hotel is described as a great base for exploring Negombo's main attractions with everything being within easy reach.
In summary, Hotel Cloud 9 Negombo provides a strategic and convenient location for travelers, combining proximity to the airport with easy access to beachside relaxation and local culinary delights, making it an ideal choice for short stays and peaceful retreats alike.
Breakfast
Hotel Cloud 9 Negombo consistently impresses its guests with its breakfast offerings, garnering numerous positive mentions. The morning meal is frequently described as delicious, delightful and extensive. Fresh watermelon juice and tropical fruits add a refreshing touch to the hearty breakfast spreads.
A notable highlight for many is the rooftop terrace, where breakfast is served with a view over the neighborhood, creating a pleasant and airy dining atmosphere. The rooftop setting elevates the experience, making it a favorite spot among guests.
Eggs cooked to personal preference, a choice between Sri Lankan and Western breakfast options and tasty preparations contribute to the meal's appeal. Some guests received their breakfast faster than expected, adding to the convenience of their stay.
However, there are occasional mentions of the breakfast being repetitive and portions being small. A few reviews noted a lack of variation and basic, simple meals that could use improvement. Despite these isolated critiques, the overall feedback remains overwhelmingly positive with many guests expressing their satisfaction with the quality, quantity and variety of the breakfast at Hotel Cloud 9 Negombo.
Dinner
Hotel Cloud 9 Negombo offers a mixed dining experience according to guest reviews. The breakfast generally receives high marks with guests appreciating the nice rooftop setting and continental options featuring fruit plates, omelets, toast and beverages. Breakfast is often described as simple yet delightful with a particular nod to its charm and great taste.
However, dinner experiences are more varied. While some guests enjoyed an exemplary and excellently spiced dinner at the hotel, such as the red snapper, others found the offerings strange or overly spicy. The prices for dinner at the hotel were noted to be high with seafood platters and rice curry being significantly more expensive than at nearby venues.
Guests also mentioned the lack of available dining options in the immediate vicinity of the hotel, although it is possible to walk to nearby restaurants in the evening. Some reviews highlighted good tips from the manager for nearby dining experiences, which were often found to be delicious and more reasonably priced compared to the hotel's dinner rates.
Overall, while breakfast at Hotel Cloud 9 Negombo receives praise for its simplicity and quality, dinner experiences are more inconsistent and tend to be on the pricier side. Visitors may find better value and variety by exploring nearby restaurants.
Rooms
Hotel Cloud 9 Negombo receives high praise for its rooms, which are frequently described as clean, spacious and comfortable. Guests appreciate the modern design with many highlighting the large beds and well-equipped facilities, including air conditioning and large televisions with multiple channels. The bathrooms are noted to be modern and functional with some being particularly large and featuring good warm showers.
Several reviews mention the attentive service with rooms being ready on arrival and maintained to be continuously clean. The ambiance of the rooms is cozy and the decor is aesthetically pleasing and well-designed.
On the downside, some guests reported minor issues, such as rooms in need of maintenance or updates and occasional occurrences of cleanliness issues like cobwebs or musty smells. Additionally, issues like defective air conditioners, smoky rooms and mosquito problems were mentioned.
Overall, the rooms at Hotel Cloud 9 are generally regarded as spacious, clean, modern and comfortable, making it a good choice for a stay in Negombo, especially for those valuing a restful environment with modern amenities.
Beds
At Hotel Cloud 9 in Negombo, guests rave about the comfort and quality of their beds, making it a popular choice for travelers seeking a good night's sleep. Reviewers frequently mention the large, spacious beds that provide a cozy and restful experience. High praise is given to the bedding, described as soft, clean and offering excellent comfort. Several reviews highlight the beds as being extremely comfortable with some noting that these were the most comfortable beds they encountered during their entire stay in the area.
The hotel seems to consistently deliver on this aspect with clean and beautiful bed linens further enhancing the overall experience. Modern and hygienic rooms also contribute to a pleasant stay. Despite occasional issues with bed cleanliness in a few reviews, the overwhelming majority of feedback is positive, emphasizing the high-quality sleep experience at Hotel Cloud 9.
Cleanliness
Hotel Cloud 9 Negombo has been highly praised for its cleanliness by its guests. Visitors have consistently noted the rooms as very clean, spotless and modern. The property and its facilities, such as the swimming pool and bathrooms, are also well-maintained and exemplify high standards of cleanliness. Many guests described their rooms as spacious, comfortable and fresh with clean beds and linens. The hotel's housekeeping staff have received commendations for their impressive work ethic, ensuring that rooms and common areas are kept immaculate. Additionally, the property's cleanliness is complemented by a beautiful location and modern amenities that cater well to travelers.
However, it's important to mention that a handful of guests have reported issues with cleanliness, such as dirty sheets, mold in bathrooms and rooms not being cleaned adequately. Some reviews noted specific issues like a stale smell, mold, smoke odor and the occasional presence of mosquitoes in the rooms. Despite these negative remarks, the predominant feedback underscores the hotel's commitment to maintaining a clean and pleasant environment, making it a solid choice for visitors seeking a clean and comfortable stay near the airport in Negombo.
Staff
Hotel Cloud 9 Negombo boasts an outstanding team that consistently receives high praise from guests. The staff is described as exceptionally friendly, helpful and accommodating, often going above and beyond to ensure a pleasant stay. Their warm and welcoming nature, combined with their attentiveness and willingness to assist, doesn’t go unnoticed. Multiple reviews commend the staff’s professionalism, knowledge and efficiency in handling various guest needs, including transportation arrangements and special requests.
Guests highlight the attentiveness of the staff, noting that they were always available, cheerful and committed to providing excellent service. The hotel owner's direct involvement and the manager’s proactive approach further enhance the guests’ experience. While a few reviews indicate occasional issues with certain staff members, the vast majority of feedback reflects an overwhelmingly positive sentiment towards the team.
Overall, the hospitality at Hotel Cloud 9 Negombo significantly contributes to its charm, making guests feel welcome and valued throughout their stay.
Wi-Fi
Hotel Cloud 9 Negombo garners mixed reviews when it comes to its Wi-Fi service. On the positive side, many guests praise the hotel for offering excellent and reliable Wi-Fi with some even experiencing flawless, high-speed connections. The Wi-Fi is described as good, decent and extremely good, notably working very fast in the rooms. Communication and assistance from the staff regarding internet connectivity are appreciated.
However, not all guests share this positive sentiment. Several reviews mention issues with the Wi-Fi being slow or not working well. Specific comments highlight the Wi-Fi as being only passable with speeds as low as 1-2 Mbps. Some guests report the absence of Wi-Fi in rooms with connectivity limited to the reception area. While many guests have a satisfactory experience, others find the Wi-Fi service lacking, suggesting room for improvement.
Pool
Hotel Cloud 9 Negombo has received numerous compliments regarding its pool with guests frequently praising its cleanliness, modern design and inviting ambiance. Many have highlighted the pool as a beautiful, relaxing and well-maintained feature of the hotel, providing a welcoming retreat after a long journey or a day at the beach. The large and clean swimming pool, surrounded by a serene and peaceful area, has been described as ideal for both swimming and relaxing.
The poolside service has also impressed guests, offering cold drinks and snacks, adding to the overall experience. Some rooms even have direct access to the pool, which has been noted as a delightful convenience. Despite a few mentions of noise from a nearby generator and minor maintenance issues, the majority of reviews laud the pool as a fantastic amenity, perfect for cooling off and unwinding in a beautiful setting. Overall, the pool at Hotel Cloud 9 Negombo stands out as a key highlight, enhancing the overall guest experience with its appealing features and well-kept surroundings.
Beach
Hotel Cloud 9 Negombo is situated in a prime location that offers guests convenient access to numerous amenities. Guests repeatedly appreciate the hotel's proximity to the beach and a variety of restaurants, making it easy to enjoy local dining and coastal views within a short walk. The overall appearance of the beach is noted as wonderful by some and the location is ideal for those who enjoy taking walks to see the sunset on the beach.
However, opinions about the beach itself are mixed. While many guests highlight the ease of reaching the beach, some mention that the quality of the beach may not always be up to expectations, noting that it can be dirty and not always ideal for swimming. Despite this, the convenient location remains a significant advantage for those visiting the area.
In addition to the beach, Hotel Cloud 9 Negombo offers amenities like a nice swimming pool, providing an alternative spot for relaxation. The hotel also features a free shuttle service, making it easy for guests to get around. Overall, the location is valued for its ease of access to both the beach and bustling streets filled with dining options.
Parking
Hotel Cloud 9 Negombo offers various parking options that guests highlight as one of its conveniences. The hotel provides reserved and free parking spaces for guests, ensuring easy access right beside the premises. Security is a notable feature with multiple reviewers emphasizing secure parking facilities that are also well-maintained and clean. Although the parking area is described as small, it is often mentioned positively in terms of being safe. Additionally, the hotel offers complimentary airport transport, further enhancing the overall guest experience with efficient and free transit options.
Family
Hotel Cloud 9 Negombo emerges as a stellar choice for families seeking a delightful retreat, offering a resoundingly family-friendly atmosphere. Guests routinely note that the staff are exceptionally welcoming and committed to making every stay comfortable, taking care of everything with a familial touch. The rooms are designed to accommodate families ranging from those with two small children to larger groups with specific mention of cozy family rooms ideal for an adult and two children.
Families visiting with young children find the hotel particularly suitable, describing it as the best for family stays. The breakfast offerings have also been highlighted with guests enjoying an amazing breakfast that adds to the overall family-oriented experience. The hotel provides a calm and relaxing environment, perfect for unwinding.
Although some guests mentioned that the room size could be a bit small for larger families, the overall sentiment remains positive. If traveling with children, Hotel Cloud 9 Negombo ensures a familial reception that helps guests feel very much at home. The staff’s readiness to assist with any need, coupled with early check-in options and useful tips, makes it a super nice place for a family getaway.
Business
Hotel Cloud 9 Negombo is an excellent choice for business travelers, offering various services tailored to their needs. One standout feature is the complimentary shuttle service to the airport, which several guests praised for its punctuality and reliability. This service, included in the booking rate, simplifies travel logistics immensely.
The hotel's Wi-Fi is noted for its speed, making it easy to work remotely or handle online business without difficulty. Rooms are well-equipped for business activities, providing a suitable environment for professional tasks. The cleanliness of the facilities also meets high standards, contributing to a comfortable stay.
Location is another significant advantage with many guests highlighting its convenience for business purposes. The hotel is situated in a prime spot that is ideal for business travel, making it accessible and practical for professional engagements.
Customer service at Hotel Cloud 9 Negombo is exceptional with many reviews emphasizing the helpfulness of the staff and the proactive assistance provided by the manager and owner. Their dedication ensures that every guest's needs are met, which is particularly beneficial for those traveling on business.
Overall, the hotel balances amenities for both leisure and business travelers, making it a versatile option whether one is traveling solo or with colleagues. The combination of essential business services, excellent location and attentive staff makes it highly recommendable for business travelers.
Outdoor Pool
The outdoor pool at Hotel Cloud 9 Negombo is often praised for its exceptional quality and inviting atmosphere. Guests frequently describe the pool as large and perfect for swimming with crystal clear water that enhances the swimming experience. The serene garden surrounding the pool adds to the charm, providing a beautiful and relaxing environment. Many reviews highlight how well-maintained and clean the pool is, contributing to its appeal. The pool area is also considered a delightful and refreshing spot with some describing it as heavenly and spa-like. Overall, the outdoor pool at Hotel Cloud 9 Negombo stands out as a main attraction, offering a relaxing and enjoyable experience for visitors.
Boutique-Style
Hotel Cloud 9 Negombo has received high praise for its charming and elegantly decorated boutique style, making it a standout choice for travelers. Guests consistently describe it as a nice and clean boutique hotel with particularly appealing design elements. The overall style is frequently noted as charming and beautiful, setting it apart from even some of the 5-star options in Negombo.
This cute and stylish hotel has proven to be a great fit for a variety of travelers, including solo adventurers and couples. It's even noted as husband-friendly, which could be particularly appealing for women traveling with their partners. A number of guests have remarked on fair room rates, making it a cost-effective yet stylish option.
Overall, the Cloud 9 Boutique Hotel is described as the perfect stopover, offering a great experience for those who stay. It comes highly recommended as a top-tier boutique choice in Negombo, combining elegance, charm and affordability.
Yes, Hotel Cloud 9 Negombo has pool(s) that belong to one or more of the following categories: Outdoor Pool.
Yes, a spa is available at Hotel Cloud 9 Negombo.
No, Hotel Cloud 9 Negombo doesn't allow dogs.
Yes, parking facilities are available at Hotel Cloud 9 Negombo.