Mercure Neu-Isenburg
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Summary of reviews'Mercure Neu-Isenburg' earns high marks from guests for several key aspects, ensuring a generally positive experience. Centrally located in the heart of Neu-Isenburg, the hotel provides easy access to various essentials like Frankfurt Airport, a major shopping mall and numerous restaurants, making it an excellent choice for both leisure and business travelers. Public transport connectivity and nearby amenities, including free parking options and an easily accessible underground garage, further enhance its convenience.
The hotel's breakfast offerings receive mixed, but mostly positive, reviews. Guests appreciate the extensive and delicious buffet, highlighting its quality, variety and the cleanliness of the breakfast area. The friendly and efficient service from the staff is another plus. However, the cost of breakfast, ranging from €20 to €24 per person, is a frequent point of critique with some feeling it lacks value despite its broad selection.
Rooms at the hotel are widely praised for their modern, stylish design and high cleanliness standards. Guests often mention the comfort of the beds and the effective sound insulation that ensures a quiet stay, despite the central location. Special themed rooms add a unique touch. While room sizes vary with some guests finding them cozy rather than spacious, the functionality and design elements cater well to their needs.
Cleanliness is a standout feature at 'Mercure Neu-Isenburg.' Guests consistently commend the spotless rooms and overall well-maintained facilities. Any minor issues reported, such as occasional odors or air conditioning challenges, are overshadowed by the hotel's dedication to high hygiene standards and the friendly, helpful staff who positively contribute to the ambiance.
The staff receive consistent praise for their friendliness, competence and approachability. From the efficient check-in process to their helpful and attentive manner, the team's service significantly enhances the guest experience, even if they occasionally face busy times.
Parking is another well-received feature. The underground garage offers direct access to the hotel for a reasonable fee of 12 euros per night. Most guests find this service convenient, although some consider the fee to be slightly high.
Overall with its prime location, clean and modern rooms, friendly staff and various convenient amenities, 'Mercure Neu-Isenburg' provides a comfortable and pleasant stay for its guests. Despite a few areas of contention, such as breakfast pricing and occasional bed comfort issues, the hotel largely succeeds in delivering a positive and satisfying experience.
Categories
The hotel's breakfast offerings receive mixed, but mostly positive, reviews. Guests appreciate the extensive and delicious buffet, highlighting its quality, variety and the cleanliness of the breakfast area. The friendly and efficient service from the staff is another plus. However, the cost of breakfast, ranging from €20 to €24 per person, is a frequent point of critique with some feeling it lacks value despite its broad selection.
Rooms at the hotel are widely praised for their modern, stylish design and high cleanliness standards. Guests often mention the comfort of the beds and the effective sound insulation that ensures a quiet stay, despite the central location. Special themed rooms add a unique touch. While room sizes vary with some guests finding them cozy rather than spacious, the functionality and design elements cater well to their needs.
Cleanliness is a standout feature at 'Mercure Neu-Isenburg.' Guests consistently commend the spotless rooms and overall well-maintained facilities. Any minor issues reported, such as occasional odors or air conditioning challenges, are overshadowed by the hotel's dedication to high hygiene standards and the friendly, helpful staff who positively contribute to the ambiance.
The staff receive consistent praise for their friendliness, competence and approachability. From the efficient check-in process to their helpful and attentive manner, the team's service significantly enhances the guest experience, even if they occasionally face busy times.
Parking is another well-received feature. The underground garage offers direct access to the hotel for a reasonable fee of 12 euros per night. Most guests find this service convenient, although some consider the fee to be slightly high.
Overall with its prime location, clean and modern rooms, friendly staff and various convenient amenities, 'Mercure Neu-Isenburg' provides a comfortable and pleasant stay for its guests. Despite a few areas of contention, such as breakfast pricing and occasional bed comfort issues, the hotel largely succeeds in delivering a positive and satisfying experience.
Accessible Hotel
This hotel is listed as having barrier-free access to all areas and offers 120 parking spaces.
Family Friendly Hotel
Dog Friendly Hotel
Hotel with Parking
Hotel with Gym
4-Star Hotel
Guest Reviews
Nestled in the heart of Neu-Isenburg, 'Mercure Neu-Isenburg' boasts a prime location that caters to various needs and preferences of its guests. The hotel's strategic positioning offers seamless access to the Frankfurt Airport, making it an excellent choice for travelers looking to catch a flight or arrive conveniently. Its proximity to key locations such as the stadium and essential offices further adds to its appeal, especially for business travelers.
Guests consistently praised the hotel's central and convenient location, highlighting its closeness to a major shopping mall and numerous restaurants. The vicinity to public transport options ensures easy commutes with bus connections placing Frankfurt just a short ride away.
The hotel itself is complemented by its underground parking facilities, providing added convenience for those traveling by car. The calm and quiet surroundings contribute to a restful stay, while free parking spaces in nearby streets offer additional flexibility.
Moreover, the area around the hotel features a variety of amenities, including a bakery only a five-minute walk away, enhancing the overall guest experience. The cleanliness, comfortable beds and exceptionally friendly staff at 'Mercure Neu-Isenburg' are also frequently mentioned positives, rounding out a location that is as practical as it is pleasant.
Guests of the Mercure Neu-Isenburg have a mixed but overall positive impression of the breakfast offerings. Many commend the varied and plentiful options available, describing the breakfast buffet as extensive, delicious, hearty and well-taken care of. The quality of the food and the cleanliness of the breakfast area are highlighted with several guests noting the friendly and efficient service provided by the staff. The ambiance is generally considered good, despite some finding the breakfast room somewhat cold and uncomfortable in its decor.
However, the cost of the breakfast frequently emerges as a significant point of contention. Many guests feel that the price of €20 to €24 per person is excessively high, especially given that it is not included with the room booking. Despite the high price tag, some guests believe that the breakfast offers a good price-performance ratio, while others disagree, citing issues like reheated rolls and lack of variety.
In summary, while the breakfast at Mercure Neu-Isenburg enjoys praise for its variety and quality, the high pricing appears to be a notable drawback for some guests.
The rooms at Mercure Neu-Isenburg receive high praise for their tasteful and practical design. Many guests found the rooms to be modern, stylish and equipped with all the necessary comforts. Cleanliness is consistently highlighted with several mentions of very clean and well-maintained spaces.
The beds are noted for their comfort, often described as super or very comfortable, contributing to a good night's sleep. Room size varies with some guests finding them spacious and well-thought-out, while others mentioned them as relatively small but still functional and cozy. The hotel's sound insulation effectively keeps the rooms quiet despite the central location near a main traffic street, ensuring a peaceful stay.
Special themed rooms like the hot air balloon room add a unique touch and make for a fun and interesting experience. The hotel itself has undergone recent renovations, giving it a fresh and modern appeal that guests appreciate.
In summary, Mercure Neu-Isenburg offers clean, well-furnished rooms with comfortable beds, modern amenities and good sound insulation, ensuring a pleasant and restful stay for its guests.
Mercure Neu-Isenburg offers guests a mixed experience when it comes to their beds. On the bright side, many reviews highlight the comfort of the beds, noting they are nice and cozy with very comfortable mattresses that ensure a good night's sleep. Guests often describe the beds as great, contributing to a restful night's sleep and overall positive stay. However, some issues are worth mentioning, such as mattresses that tend to slip due to a lack of proper frames, which can cause discomfort due to a widening gap in the middle of the bed. Additionally, while some guests appreciate the cozy atmosphere, others find the comforters too narrow and the room temperature too warm. Lastly, there have been complaints about the unforeseen presence of two single beds pushed together instead of a true king-size bed and a few guests felt that the worn-out mattresses and missing standard toiletries in the bathroom detract from the expected 4-star standard. Despite these setbacks, the majority of guests seem to find the beds to be a positive aspect of their stay.
Mercure Neu-Isenburg receives high praise for its cleanliness and well-maintained facilities. Guests frequently commend the hotel for its clean and cozy beds, spotless rooms and the overall cleanliness throughout the establishment. The ambiance is also appreciated, contributing to a comfortable stay. The friendly and helpful staff add to the positive experience, ensuring a pleasant interaction.
Strategically located next to a shopping center in the heart of the neighborhood, it provides a convenient base for both leisure and business travelers. Although some minor issues were reported, such as occasional odors in the bathroom, air conditioning challenges and isolated maintenance concerns, the overwhelmingly positive feedback highlights the hotel’s dedication to maintaining high standards of hygiene.
Overall, Mercure Neu-Isenburg is highly regarded for its clean, well-equipped rooms and courteous staff, ensuring a welcoming and comfortable environment for its guests.
The Mercure Neu-Isenburg hotel is frequently praised for its commendable staff, who are noted for their friendliness and competence. It's common for guests to highlight the very friendly and helpful demeanor of the team, particularly during check-in and check-out processes. The reception staff frequently receive high marks for being super nice and ensuring an uncomplicated check-in experience.
Guests appreciate the attention and accommodating nature of the staff, often pointing out the excellent service they receive. The staff's ability to be attentive and kind contributes significantly to the overall positive experience at the hotel. Although there are occasional mentions of the staff being overwhelmed during busy times, the general sentiment remains positive with an emphasis on their approachable and helpful attitude.
Overall, the hotel staff's friendly and welcoming nature, coupled with their competence and attentiveness, greatly enhances the guest experience at Mercure Neu-Isenburg.
The Mercure Neu-Isenburg offers convenient underground parking with direct access to the hotel building. Guests found the parking to be good and very straightforward. The underground garage, although requiring a fee, is seen as necessary and quite reasonably priced at 12 euros per night. This fee allows for access to parking spaces right under the hotel, making it very convenient for visitors. Despite some perceiving the fee as a bit high, the overall sentiment towards the parking facilities at the hotel remains positive.
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Location
Guests consistently praised the hotel's central and convenient location, highlighting its closeness to a major shopping mall and numerous restaurants. The vicinity to public transport options ensures easy commutes with bus connections placing Frankfurt just a short ride away.
The hotel itself is complemented by its underground parking facilities, providing added convenience for those traveling by car. The calm and quiet surroundings contribute to a restful stay, while free parking spaces in nearby streets offer additional flexibility.
Moreover, the area around the hotel features a variety of amenities, including a bakery only a five-minute walk away, enhancing the overall guest experience. The cleanliness, comfortable beds and exceptionally friendly staff at 'Mercure Neu-Isenburg' are also frequently mentioned positives, rounding out a location that is as practical as it is pleasant.
Breakfast
However, the cost of the breakfast frequently emerges as a significant point of contention. Many guests feel that the price of €20 to €24 per person is excessively high, especially given that it is not included with the room booking. Despite the high price tag, some guests believe that the breakfast offers a good price-performance ratio, while others disagree, citing issues like reheated rolls and lack of variety.
In summary, while the breakfast at Mercure Neu-Isenburg enjoys praise for its variety and quality, the high pricing appears to be a notable drawback for some guests.
Rooms
The beds are noted for their comfort, often described as super or very comfortable, contributing to a good night's sleep. Room size varies with some guests finding them spacious and well-thought-out, while others mentioned them as relatively small but still functional and cozy. The hotel's sound insulation effectively keeps the rooms quiet despite the central location near a main traffic street, ensuring a peaceful stay.
Special themed rooms like the hot air balloon room add a unique touch and make for a fun and interesting experience. The hotel itself has undergone recent renovations, giving it a fresh and modern appeal that guests appreciate.
In summary, Mercure Neu-Isenburg offers clean, well-furnished rooms with comfortable beds, modern amenities and good sound insulation, ensuring a pleasant and restful stay for its guests.
Beds
Cleanliness
Strategically located next to a shopping center in the heart of the neighborhood, it provides a convenient base for both leisure and business travelers. Although some minor issues were reported, such as occasional odors in the bathroom, air conditioning challenges and isolated maintenance concerns, the overwhelmingly positive feedback highlights the hotel’s dedication to maintaining high standards of hygiene.
Overall, Mercure Neu-Isenburg is highly regarded for its clean, well-equipped rooms and courteous staff, ensuring a welcoming and comfortable environment for its guests.
Staff
Guests appreciate the attention and accommodating nature of the staff, often pointing out the excellent service they receive. The staff's ability to be attentive and kind contributes significantly to the overall positive experience at the hotel. Although there are occasional mentions of the staff being overwhelmed during busy times, the general sentiment remains positive with an emphasis on their approachable and helpful attitude.
Overall, the hotel staff's friendly and welcoming nature, coupled with their competence and attentiveness, greatly enhances the guest experience at Mercure Neu-Isenburg.
Parking
No, Mercure Neu-Isenburg doesn't have any pool.
No, a spa isn't available at Mercure Neu-Isenburg.
Yes, Mercure Neu-Isenburg welcomes dogs.
Yes, parking facilities are available at Mercure Neu-Isenburg.
Yes, Mercure Neu-Isenburg has a gym.
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