Casino HotelSummary of reviews related to the 'Casino' categoryIsleta Resort & Casino offers guests an engaging experience with its extensive and well-maintained casino facilities. Visitors frequently highlight the fun and enjoyable atmosphere, noting a great variety of slot machines and a large, clean casino floor. The casino is described as huge, providing lots of entertainment options, including a nice sports bar that guests appreciate.
Guests also enjoy the dining options available within the casino, despite some mentions of junk food. The smoke-free environment adds to the appeal, although there are comments about smoking areas and occasional cigarette smells. The friendliness of the staff and their adherence to mask-wearing protocols were often appreciated, reflecting a positive customer service experience for many.
However, some reviews point out drawbacks, such as a long walk to the hotel section through the casino, COVID-related entrance restrictions and occasional rude behavior from some employees. The casino stops operations at 2am, which might be inconvenient for night owls. Additionally, the entrance process felt cumbersome for a few visitors and there were complaints about the lack of dealers at game tables and crowded situations. High taxi fares from the property were also a concern for some travelers.
Overall, Isleta Resort & Casino is praised for its lively casino atmosphere and the overall fun it offers, making it a noteworthy destination for those seeking a comprehensive resort experience with a strong casino focus.
Show moreRead review summaries for all categories
