Best Western New Kent Hotel
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Summary of reviewsThe Best Western New Kent Hotel in Jesmond is highly regarded for its prime location within a peaceful, affluent neighborhood, yet near bus stops, metro stations and a variety of local amenities, making it ideal for both leisure and business travelers. Proximity to the Freeman Hospital and Newcastle city center ensures convenient access to key destinations.
Guests praise the breakfast experience, particularly the freshly prepared and plentiful full English options, served by friendly and efficient staff in a pleasant atmosphere. Dinner receives accolades for the Indian restaurant, Chakh Dhoom, on-site when open, but some guests experienced closures. While on-site dining has mixed availability, the excellent service and nearby options offset this.
Rooms are appreciated for their cleanliness, comfort and spaciousness with modern bathrooms being a highlight. Some areas may feel outdated and single rooms can be cramped. Positive feedback on staff highlights their friendly, helpful and attentive nature, enhancing the overall guest experience.
Cleanliness is a notable strength, despite minor dated appearances in some areas. The hotel provides a tidy and welcoming environment. Wi-Fi service varies with many guests enjoying good connectivity while others faced challenges.
Parking can be tight and limited, but the free and accessible options, coupled with helpful staff, make it manageable. The hotel is family-friendly with practical accommodations, though child-specific breakfast options could be more diverse. Enthusiasts of nightlife enjoy the hotel's blend of tranquil surroundings with easy access to Newcastle's social spots.
Beds receive mixed reviews with many finding them comfortable, while others noted firmness or size issues. The hotel, positioned as a decent three-star accommodation, is seen as good value for money with a cozy atmosphere, though some services and facilities require updates. Despite minor drawbacks, its cleanliness, service and location make it a reliable choice for budget-conscious travelers.
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Guests praise the breakfast experience, particularly the freshly prepared and plentiful full English options, served by friendly and efficient staff in a pleasant atmosphere. Dinner receives accolades for the Indian restaurant, Chakh Dhoom, on-site when open, but some guests experienced closures. While on-site dining has mixed availability, the excellent service and nearby options offset this.
Rooms are appreciated for their cleanliness, comfort and spaciousness with modern bathrooms being a highlight. Some areas may feel outdated and single rooms can be cramped. Positive feedback on staff highlights their friendly, helpful and attentive nature, enhancing the overall guest experience.
Cleanliness is a notable strength, despite minor dated appearances in some areas. The hotel provides a tidy and welcoming environment. Wi-Fi service varies with many guests enjoying good connectivity while others faced challenges.
Parking can be tight and limited, but the free and accessible options, coupled with helpful staff, make it manageable. The hotel is family-friendly with practical accommodations, though child-specific breakfast options could be more diverse. Enthusiasts of nightlife enjoy the hotel's blend of tranquil surroundings with easy access to Newcastle's social spots.
Beds receive mixed reviews with many finding them comfortable, while others noted firmness or size issues. The hotel, positioned as a decent three-star accommodation, is seen as good value for money with a cozy atmosphere, though some services and facilities require updates. Despite minor drawbacks, its cleanliness, service and location make it a reliable choice for budget-conscious travelers.
Hotel Taking Steps Towards Sustainability
This property is noted as being environmentally friendly. Best Western has a commitment to sustainability, encouraging hotels to implement practices that reduce their environmental footprint.
Family Friendly Hotel
This privately owned hotel has a reputation for friendly service. It has a restaurant, bar, and garden. It is a good choice for families looking for a personal touch.
Hotel near Nightlife Spots
Located on Osborne Road in Jesmond, the Best Western New Kent Hotel is surrounded by the area's vibrant nightlife. It provides easy access to the numerous bars and pubs in Jesmond. Osborne Road is known for lively bars, trendy cafes, and a variety of restaurants.
Cheap Hotel
Provides affordable accommodation in Jesmond. Offers reasonable value for budget-conscious travelers.
Hotel with EV Charging Stations
This hotel provides EV charging facilities for guests.
3-Star Hotel
This hotel offers comfortable accommodations and a convenient location in the Jesmond area. It provides reliable service and essential amenities for a pleasant stay.
Hotel with Parking
EV charging stations
Guest Reviews
The Best Western New Kent Hotel in Jesmond is highly praised for its excellent location. Nestled in a lovely, quiet area, the hotel provides convenient access to public transport with bus stops and metro stations just a short walk away. Guests appreciate the hotel's proximity to local amenities, including shops, cafes, bars and restaurants, making it ideal for both leisure and business travelers. The hotel is also well-positioned for visits to the Freeman Hospital and Newcastle city center, enabling easy access to key destinations without the hustle and bustle of busier areas. Jesmond, described as an affluent and charming neighborhood, offers a peaceful ambiance while still being close to popular spots. The hotel's strategic location is often noted as perfect for attending family events, university visits and business purposes. Overall, the hotel’s setting combines tranquility with accessibility, making it a prime choice for various types of visitors.
The breakfast experience at the Best Western New Kent Hotel receives overall positive praise from guests. Many reviews highlight the excellent quality of the cooked breakfast, often described as delicious, freshly prepared and plentiful. The full English breakfast, in particular, stands out as a favorite with guests expressing satisfaction over its taste and portion size. The breakfast room itself adds to the pleasant atmosphere with friendly and efficient service frequently mentioned.
The hotel caters well to different dietary requests, providing a good selection of quality breakfast options, including vegetarian choices and fresh fruit. The value for money is appreciated with the breakfast being deemed reasonable and fairly priced. Despite overwhelmingly positive feedback, a few reviews note limited options and occasional service delays. Some also mention minor issues such as breakfast being a bit greasy or specific items needing a bit more cooking time. However, these concerns are overshadowed by the general satisfaction with the breakfast offerings.
In summary, guests at the Best Western New Kent Hotel can expect a high-standard breakfast experience with diverse options, freshly prepared meals and attentive service, making it a notable aspect of their stay.
Dinner at the Best Western New Kent Hotel promises a unique experience, primarily due to the fabulous Indian restaurant, Chakh Dhoom, attached to the premises. Guests have consistently praised the culinary offerings, describing it as the best Indian food they've ever had and highlighting excellent curries and overall great dining options.
However, the dining experience can be somewhat inconsistent as many visitors noted that the restaurant was closed during their stay. Some pointed out that the restaurant appears to have been shut for a while and others mentioned that it was temporarily closed, potentially due to ongoing revisions. This has led to some disappointment, particularly among those who had been looking forward to their reputed dining offerings.
When open, the bar and small restaurant area offer excellent meals and room service, though the bar stock is limited and its opening hours are constrained. Additionally, the overall service in dining and bar areas has received positive feedback even with a limited selection.
Despite these fluctuations, the local amenities around, including a nearby Tesco Express, add convenience for guests. The dining arrangements during COVID have been well-managed, ensuring safety and satisfaction. Guests missing out on the primary restaurant can still find the breakfast offerings adequate, though there's room for improvement in variety.
In summary, while the on-site dining can be exceptional, the reliability of availability can be a hit or miss. However, the hotel compensates with excellent service and convenient nearby options providing an overall balanced dining experience.
The rooms at the Best Western New Kent Hotel have generally received positive feedback for their cleanliness and comfort. Guests appreciate the simple yet neatly maintained spaces, finding the rooms adequate for overnight stays. Many reviews highlight that the rooms are spacious with pleasant views of the park and church and are equipped with comfortable beds and modern bathrooms. The bathrooms, in particular, are praised for being clean and well-maintained with excellent showers.
However, some guests found the decor to be outdated and the size of the rooms smaller than expected. Single rooms, especially, were mentioned as being quite cramped. There were occasional complaints about noise, temperature control and dated furnishings. Despite these issues, the overall comfort of the rooms was generally well-regarded with several guests enjoying a good night's sleep.
In summary, the Best Western New Kent Hotel offers clean, comfortable and spacious rooms, though some areas might benefit from a decor update and better temperature management. The excellent bathroom facilities and scenic views contribute positively to the overall experience.
Travelers visiting the Best Western New Kent Hotel have varied opinions on the bed quality. Many guests appreciated the comfortable beds and pillows, highlighting a good night's sleep. Descriptions like "comfortable bed," "comfy bed," and "very comfortable in bed" were frequent, indicating satisfaction among numerous reviewers. Some praised the beds for meeting all their needs and found the bedding to be clean and smell fresh. The addition of comfortable pillows also garnered positive remarks.
However, not all experiences aligned. Several guests found the beds too hard or firm, noting mattresses that felt overly firm or even rock hard. Issues such as creaky beds, saggy mattresses and uncomfortable sleeping experiences were also mentioned. The size of the beds was another common concern with some finding the double beds smaller than expected.
Despite these mixed reviews, guests noted the rooms provided great value and some were impressed that the older furnishings still offered comfort. Nonetheless, consistent comments on the need for bed improvements suggest that the hotel's bedding quality varies, impacting different guests differently.
The Best Western New Kent Hotel has garnered positive feedback for its cleanliness across numerous guest reviews. Visitors frequently mention the consistently clean rooms, noting them as comfortable and well-maintained. The bathrooms have been highlighted as particularly modern and spotless, contributing to an overall tidy environment. Despite some comments about the hotel's dated appearance and instances where certain areas, like carpets and curtains, appeared old, the general consensus describes the facilities as very clean with a pleasant atmosphere. Guests also appreciated the friendly reception and excellent breakfast, further enhancing their stays. Overall, the hotel stands out for its dedication to cleanliness, making it a reliable choice for travelers seeking a tidy and comfortable lodging option.
The staff at the Best Western New Kent Hotel consistently receive high praise for their friendly, helpful and welcoming demeanor. Guests frequently describe the personnel, especially those at the reception and in the dining area, as outstanding with several mentions of particular staff members who stood out for their exceptional service. The receptionists and dining staff are noted for being kind, attentive and accommodating, often going above and beyond to make guests feel comfortable and well-attended to.
Housekeeping staff also receive commendations for their friendliness and diligence. Guests feel that the team works hard to ensure a pleasant stay with many mentioning how the staff made them feel very welcome. Breakfast service is highlighted as particularly enjoyable, attributed to the courteous and efficient staff who serve it. Overall, the staff’s excellent customer service and genuine warmth seem to be a highlight for many visitors, contributing significantly to the positive experience at the hotel.
Guests have offered varied feedback on the Wi-Fi at the Best Western New Kent Hotel. Many have praised the Wi-Fi, describing it as excellent, really good and decent. There have been several highlights where Wi-Fi worked perfectly, helped facilitate important tasks like conference calls and overall provided good access. Free Wi-Fi is also a noted benefit.
However, some guests experienced issues, such as poor connections or no Wi-Fi access for several days. There were instances where the internet did not work for iPhones or entire durations of stays. Some reported that the Wi-Fi code was not available in the room. Despite these issues, the hotel has made efforts to update their Wi-Fi system, although this has not always resolved the problems.
Overall, while many guests had seamless internet experiences, there is room for improvement in ensuring consistent and reliable Wi-Fi service for all guests.
The parking situation at Best Western New Kent Hotel has its challenges, predominantly due to limited availability. Guests frequently noted that the parking spaces are small and can be tight, making it tricky to maneuver larger vehicles. There is a consistent theme of scarcity with many reviews highlighting the limited number of spaces, often filled up by evening.
However, there are positives. The hotel offers free parking on-site and street parking with a permit, which many found beneficial. Guests appreciated the off-street and easily accessible parking options when front spots were taken. Some reviewers mentioned the convenience of being able to park early and received useful advice about parking in the surrounding area. Ample parking is a recurring point when spaces are available and the service provided by staff to assist with parking, including moving cars for better access for disabled guests, was commended.
Overall, while parking at the hotel can be a challenge, there are helpful solutions and considerate staff that make it manageable.
The Best Western New Kent Hotel provides a family-friendly experience. Its location is particularly convenient for those visiting family in the area, making it a great value choice. Guests appreciated the cosy atmosphere and the hotel's capability to accommodate groups with family rooms being ample sized and cost-effective for up to four people. While the hotel offers a family-friendly breakfast, the lack of specific options for children is noted. Despite minor drawbacks, such as a small room size in some instances, the overall sentiment highlights the hotel as a welcoming and practical choice for family stays.
The 'Best Western New Kent Hotel' enjoys a prime location for nightlife enthusiasts, offering a great balance between a peaceful stay and proximity to vibrant social spots. Situated in a lovely affluent area within walking distance of the city center, the hotel is close to a variety of local shops, bars, restaurants and pubs in Jesmond. Guests appreciate the quiet surroundings while still being close to the bustling nightlife that Newcastle has to offer, including clubs and popular bars.
Visitors highlighted that the location is excellent for a night out, given that everything is easily walkable without the disturbance of weekend noise. The nearby bars and pubs provide plenty of options for an enjoyable evening. Additionally, the overall convenience and access to local amenities make it a suitable choice for guests looking to explore both the serene and energetic sides of the city.
The Best Western New Kent Hotel offers a charming balance between affordability and comfort. Positioned as a decent three-star accommodation, it is described as a cosy and well-styled budget hotel. Guests appreciated the amazing decor at the reception and found their stay to be good value for money, particularly praising the convenient location.
However, there are areas needing improvement. Common feedback indicates that the hotel looks tired and could benefit from renovation, especially in the carpets, ceilings and corridors. Some services, such as evening meals, toiletries and safes, are not provided and there's no elevator, which might be inconvenient for some guests. Thin walls and limited sockets also posed minor inconveniences.
Despite these drawbacks, many still valued it as a fine three-star option, highlighting its cleanliness and satisfactory service for the price point. The bathroom facilities were noted to be quite new and lovely. For visitors seeking practical, budget-friendly lodging and willing to dine out for breakfast, the New Kent Hotel remains a recommended choice.
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Location
Breakfast
The hotel caters well to different dietary requests, providing a good selection of quality breakfast options, including vegetarian choices and fresh fruit. The value for money is appreciated with the breakfast being deemed reasonable and fairly priced. Despite overwhelmingly positive feedback, a few reviews note limited options and occasional service delays. Some also mention minor issues such as breakfast being a bit greasy or specific items needing a bit more cooking time. However, these concerns are overshadowed by the general satisfaction with the breakfast offerings.
In summary, guests at the Best Western New Kent Hotel can expect a high-standard breakfast experience with diverse options, freshly prepared meals and attentive service, making it a notable aspect of their stay.
Dinner
However, the dining experience can be somewhat inconsistent as many visitors noted that the restaurant was closed during their stay. Some pointed out that the restaurant appears to have been shut for a while and others mentioned that it was temporarily closed, potentially due to ongoing revisions. This has led to some disappointment, particularly among those who had been looking forward to their reputed dining offerings.
When open, the bar and small restaurant area offer excellent meals and room service, though the bar stock is limited and its opening hours are constrained. Additionally, the overall service in dining and bar areas has received positive feedback even with a limited selection.
Despite these fluctuations, the local amenities around, including a nearby Tesco Express, add convenience for guests. The dining arrangements during COVID have been well-managed, ensuring safety and satisfaction. Guests missing out on the primary restaurant can still find the breakfast offerings adequate, though there's room for improvement in variety.
In summary, while the on-site dining can be exceptional, the reliability of availability can be a hit or miss. However, the hotel compensates with excellent service and convenient nearby options providing an overall balanced dining experience.
Rooms
However, some guests found the decor to be outdated and the size of the rooms smaller than expected. Single rooms, especially, were mentioned as being quite cramped. There were occasional complaints about noise, temperature control and dated furnishings. Despite these issues, the overall comfort of the rooms was generally well-regarded with several guests enjoying a good night's sleep.
In summary, the Best Western New Kent Hotel offers clean, comfortable and spacious rooms, though some areas might benefit from a decor update and better temperature management. The excellent bathroom facilities and scenic views contribute positively to the overall experience.
Beds
However, not all experiences aligned. Several guests found the beds too hard or firm, noting mattresses that felt overly firm or even rock hard. Issues such as creaky beds, saggy mattresses and uncomfortable sleeping experiences were also mentioned. The size of the beds was another common concern with some finding the double beds smaller than expected.
Despite these mixed reviews, guests noted the rooms provided great value and some were impressed that the older furnishings still offered comfort. Nonetheless, consistent comments on the need for bed improvements suggest that the hotel's bedding quality varies, impacting different guests differently.
Cleanliness
Staff
Housekeeping staff also receive commendations for their friendliness and diligence. Guests feel that the team works hard to ensure a pleasant stay with many mentioning how the staff made them feel very welcome. Breakfast service is highlighted as particularly enjoyable, attributed to the courteous and efficient staff who serve it. Overall, the staff’s excellent customer service and genuine warmth seem to be a highlight for many visitors, contributing significantly to the positive experience at the hotel.
Wi-Fi
However, some guests experienced issues, such as poor connections or no Wi-Fi access for several days. There were instances where the internet did not work for iPhones or entire durations of stays. Some reported that the Wi-Fi code was not available in the room. Despite these issues, the hotel has made efforts to update their Wi-Fi system, although this has not always resolved the problems.
Overall, while many guests had seamless internet experiences, there is room for improvement in ensuring consistent and reliable Wi-Fi service for all guests.
Parking
However, there are positives. The hotel offers free parking on-site and street parking with a permit, which many found beneficial. Guests appreciated the off-street and easily accessible parking options when front spots were taken. Some reviewers mentioned the convenience of being able to park early and received useful advice about parking in the surrounding area. Ample parking is a recurring point when spaces are available and the service provided by staff to assist with parking, including moving cars for better access for disabled guests, was commended.
Overall, while parking at the hotel can be a challenge, there are helpful solutions and considerate staff that make it manageable.
Family
Nightlife
Visitors highlighted that the location is excellent for a night out, given that everything is easily walkable without the disturbance of weekend noise. The nearby bars and pubs provide plenty of options for an enjoyable evening. Additionally, the overall convenience and access to local amenities make it a suitable choice for guests looking to explore both the serene and energetic sides of the city.
3 Star
However, there are areas needing improvement. Common feedback indicates that the hotel looks tired and could benefit from renovation, especially in the carpets, ceilings and corridors. Some services, such as evening meals, toiletries and safes, are not provided and there's no elevator, which might be inconvenient for some guests. Thin walls and limited sockets also posed minor inconveniences.
Despite these drawbacks, many still valued it as a fine three-star option, highlighting its cleanliness and satisfactory service for the price point. The bathroom facilities were noted to be quite new and lovely. For visitors seeking practical, budget-friendly lodging and willing to dine out for breakfast, the New Kent Hotel remains a recommended choice.
No, Best Western New Kent Hotel doesn't have any pool.
No, a spa isn't available at Best Western New Kent Hotel.
No, Best Western New Kent Hotel doesn't allow dogs.
Yes, parking facilities are available at Best Western New Kent Hotel.
No, Best Western New Kent Hotel doesn't have a gym.
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