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Nautilos On The Harbour

Newcastle , (Show on Map)

6.8

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1 room2 guests 1 room, 2 guests

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Summary of reviewsNautilos On The Harbour is a well-located accommodation option in the heart of Newcastle, offering easy access to restaurants, pubs, cafes, shopping areas and beaches. The apartments are spacious and comfortable with some needing updates and maintenance. While some guests found the property clean and tidy, others encountered cleanliness issues and maintenance problems. The staff's quality of service is inconsistent with some guests having positive experiences and others finding the staff rude or unprofessional. The promised free Wi-Fi was not always available and parking had mixed reviews. The beds were generally comfortable, but some guests had complaints about certain beds being too hard or having pillows that were too thick. Overall, Nautilos On The Harbour is a good option for those looking for a central and convenient place to stay in Newcastle.
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Categories

Apartment near Nightlife Spots

Apartment with Swimming Pool

Outdoor Pool

Apartment with Free Wi-Fi

Apartment with Parking

Accessible Apartment

Apartment with Outdoor Pool

Room Types

Two-Bedroom Apartment This apartment provides a private pool. This spacious apartment is comprised of 1 living room, 2 separate bedrooms and 1 bathroom with a bath and free toiletries. Guests can make meals in the kitchen that comes with a stovetop, a refrigerator, a dishwasher and kitchenware. The air-conditioned apartment offers a flat-screen TV, a washing machine, a tea and coffee maker, a dining area as well as city views. The unit offers 7 beds.

Three-Bedroom Apartment This apartment features a private pool. The spacious apartment has 3 bedrooms and 1 bathroom with a shower and free toiletries. Guests can make meals in the kitchen that has a stovetop, a refrigerator, a dishwasher and kitchenware. The air-conditioned apartment features a flat-screen TV, a washing machine, a tea and coffee maker, a dining area as well as city views. The unit has 3 beds.

About Nautilos On The Harbour

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Guest Reviews

6.8

Rated

Location

Nautilos On The Harbour boasts an excellent location that is ideal for travelers looking for a central and convenient place to stay in Newcastle. It is easy to find and within walking distance to restaurants, pubs, cafes, shopping areas and beaches. Guests who stayed here loved the proximity to Hunter St, Honeysuckle and the harbour that grants easy access to bars, restaurants and transport. The location was particularly impressive as it offered picturesque views of the water and guests could watch the harbor while walking to nearby beaches, restaurants and bars. While some visitors had concerns about the cleaning and the price, most enjoyed the apartment's ideal location, accessibility and convenience. It is perfect for anyone looking for a well-located place to stay in the heart of Newcastle.

Rooms

Visitors to Nautilos On The Harbour can expect a range of experiences with the hotel's apartments. Despite some comments regarding furniture being dated and heavy, many guests enjoyed the roomy and spacious layout. Some apartments were kept well, while others were noted to be in need of updates and maintenance. Comfortable beds and clean bathrooms were a frequent praise from guests. However, some reviewers did complain about cleanliness issues and non-functional lighting. Additionally, some visitors had expectations of a view of the water, but were placed in rooms facing the street instead. Despite some issues, many guests found the apartments clean, tidy and comfortable, offering a potential great accommodation option for extended stays.

Beds

Guests have varied opinions on the beds at Nautilos On The Harbour. Some describe them as super comfortable, like sleeping on a cloud. Others say they were simply comfortable or clean. However, there were a few complaints about certain beds being too hard, dipping in the middle or having pillows that were too thick. Some guests even had to go out and buy new pillows. A few mentioned not having enough blankets during the winter. Despite this, most guests still found the accommodation spacious and comfortable overall.

Cleanliness

Mixed reviews regarding the cleanliness of Nautilos On The Harbour were left by previous guests. While some found the apartments super clean and spotless, others noted that they were filthy, having not been cleaned thoroughly with cobwebs, dust and even small cockroaches present. Some guests encountered dirt and stains on the sheets and furniture, while others described the balcony and kitchen equipment as being filthy. Despite this, there were guests who found the property spacious, neat and tidy with the pool area, bathrooms and equipment immaculate. However, some identified maintenance issues such as broken furniture and kitchen appliances, cluttered or dirty cupboards, slippery floors and poor lighting.

Staff

The reviews about Nautilos On The Harbour's staff are mixed. While some guests found the communications via phone and text to be excellent and the staff who took their payment to be friendly and helpful, others found the service to be abysmal and even hostile. Some guests were also disappointed with the lack of information provided to them about the check-in process and the surrounding area. There were a few complaints about the staff being rude or unprofessional, but on the other hand, some guests had positive experiences with the managers following up to ensure their stay was smooth. Overall, it seems like the quality of service at Nautilos On The Harbour may be inconsistent based on individual staff members.

Wi-Fi

While Nautilos On The Harbour promises free Wi-Fi to their guests, many reviews have reported issues with connectivity. Some guests were given incorrect information regarding how to connect to the Wi-Fi, while others could not find the network at all. In some cases, the Wi-Fi name provided simply did not exist. One disappointed guest noted that the promised free Wi-Fi "did not exist." Others reported that their attempts to get in touch with the 24-hour service number were unsuccessful. While some guests did not have Wi-Fi during their stay, they noted that it was only for one night and not a major issue for them.

Parking

Guests staying at Nautilos On The Harbour have had mixed experiences with the hotel's parking. While some appreciated the secure basement parking and private spots in the underground car park, others encountered issues with poor facilities and unclear directions. Some guests had to pay an additional $20 per day for parking, which they had assumed was included in the price of the hotel. Some found the parking spots to be tight and others preferred to park on the street due to the two-hour limit for parking meters. Overall, guests were grateful for secure parking, but some encountered issues that could have been avoided with clearer communication and instructions from the hotel.

Yes, Nautilos On The Harbour has pool(s) that belong to one or more of the following categories: Outdoor Pool.

No, a spa isn't available at Nautilos On The Harbour.

No, Nautilos On The Harbour doesn't allow dogs.

Yes, parking facilities are available at Nautilos On The Harbour.

No, Nautilos On The Harbour doesn't have a gym.

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