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Summary of reviewsThe Eliot Hotel in Newquay garners positive reviews overall, particularly for its prime location and accommodating staff. Guests appreciate the hotel's central position, which provides easy access to city center attractions, beautiful beaches such as Tolcarne and Great Western and convenient shopping. This balance of beach access and city proximity makes it an ideal spot for explorers. The friendly and helpful staff significantly enhance the experience, contributing to the welcoming atmosphere noted by many visitors. The hotel’s excellent breakfast, offering a good variety including vegan options, is frequently highlighted, although some guests felt it could improve in terms of food temperature and freshness.
The rooms at Eliot Hotel are praised for their cleanliness and comfort. Guests report the rooms being tidy and spacious with comfortable beds, although some find the decor basic and dated. The hotel maintains high cleanliness standards, although the overall aged appearance of the property is a noted drawback. Despite these minor issues, guests often find the accommodations satisfactory for their needs.
Staff at the Eliot Hotel, particularly at the front desk, are commended for their warmth and professional service, contributing to a positive guest experience. The breakfast staff also receive general praise, despite some instances of less attentive service. The hotel beds receive mixed feedback; while many find them clean and comfortable, a few guests note occasional discomfort like squeaking.
In summary, the Eliot Hotel is highly recommended for its excellent location, friendly staff and clean, comfortable rooms, making it a solid choice for travelers visiting Newquay. Show more
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Categories
Family Friendly Hotel
Hotel with Swimming Pool
Heated Pool
Cheap Hotel
3-Star Hotel
Hotel with Heated Pool
Room Types
Standard Single RoomThis room has an en suite bathroom, tea and coffee facilities, a hairdryer and TV.
Standard Twin RoomThis room has an en suite bathroom, tea and coffee facilities, a hairdryer and TV.
Standard Double RoomThis room has an en suite bathroom, tea and coffee facilities, a hairdryer and TV.
Family RoomThe triple room provides a wardrobe, an electric kettle, as well as a private bathroom featuring a bath or a shower and a hairdryer. The unit offers 2 beds.
Triple RoomThe triple room offers a wardrobe, an electric kettle, as well as a private bathroom boasting a bath or a shower and a hairdryer. This triple room has a carpeted floor, heating and a flat-screen TV. The unit has 3 beds.
Small Double RoomThe double room features a wardrobe, an electric kettle, as well as a private bathroom boasting a bath or a shower and a hairdryer. This double room has a carpeted floor, heating and a flat-screen TV. The unit has 1 bed.
Guest Reviews
7.5
Good
Location
Eliot Hotel consistently receives praise for its prime location, which guests find convenient for accessing both the city center and nearby beautiful beaches. The proximity to the beach and shops makes it an ideal spot for visitors looking to explore Newquay. Described as having a central location, the hotel is lauded for being close to Tolcarne and Great Western Beaches as well as the main high street, offering a great blend of beach access and city convenience. Guests appreciate the excellent value for money, noting the well-maintained facilities despite the property being a little dated. The friendly and helpful staff add to the overall positive experience with several reviews highlighting the excellent breakfast and convenient parking. Overall, Eliot Hotel offers a great location and good amenities that cater to both beach-goers and those looking to enjoy the local shops and restaurants.
Breakfast
Eliot Hotel offers a variety of breakfast options with mixed reviews from its guests. Most guests praised the breakfast as being excellent with especially positive notes on the breakfast staff's service. The buffet offers a fresh selection and several reviews highlighted the availability of vegan options, which cater well to dietary preferences and allergies. Guests appreciated the inclusion of a full English breakfast and the fact that breakfast is complimentary. However, some reviews indicated dissatisfaction with aspects of the breakfast, pointing out issues such as food being served cold and a lack of freshness on occasion. Overall, while the breakfast experience at Eliot Hotel has room for improvement, many guests found it to be good or satisfactory.
Rooms
The rooms at the Eliot Hotel generally receive positive feedback for their cleanliness and comfort. Many guests find the rooms to be nice with comfortable beds ensuring a pleasant sleep. The size of the rooms is also appreciated, as they provide enough space to relax. Despite some comments about the rooms feeling basic or a bit dated, the accommodations seem to meet the essential needs for a satisfactory stay and are particularly noted for being very clean and tidy.
However, there are mentions of some minor drawbacks. A few guests found the rooms a bit dull and suggested better lighting and interior design could improve the experience. Noise was an issue for some, while others pointed out a lack of toilet roll. The single lift for the entire hotel could be a minor inconvenience at busy times.
Overall, the rooms offer a comfortable stay with good cleanliness standards, making the Eliot Hotel a solid option for travelers who value these aspects.
Beds
The Eliot Hotel's accommodations receive mixed feedback when it comes to the comfort of their beds. Many guests praised the clean and comfortable beds with several highlighting their satisfaction with the experience. Descriptions like very comfortable and bed was comfortable frequently appeared, reflecting a positive side. However, not all feedback was glowing. Some guests noted that the beds were not comfortable with a few mentioning disturbances like squeaking. Overall, while a substantial number of guests found the bedding agreeable, there are notable exceptions where comfort fell short.
Cleanliness
The Eliot Hotel is praised for its cleanliness with multiple reviews highlighting the hotel's overall cleanliness. Guests commonly noted that the rooms were clean, tidy and even described as spotless. Many mentioned the hotel’s decor as clean, contributing to a generally neat and tidy environment. Despite these positive aspects, there were consistent remarks about the hotel's dated appearance. Several reviews mentioned the decor and overall look as very old-fashioned or tired. While the cleanliness of the rooms is a strong point, the hotel’s aged decor impacted the overall experience for some guests.
Staff
Eliot Hotel boasts an overall friendly and professional staff, particularly at the front desk where they are noted for being extremely helpful, welcoming and accommodating. Guests frequently highlight the front desk team for their professionalism and eagerness to assist. The service during room check-in is often described as excellent. The friendly atmosphere created by the staff extends to breakfast, though there are occasional mentions of the breakfast staff being less interactive and not always attentive. Despite this, the general consensus is that the staff contribute positively to the guest experience with their lovely demeanor and readiness to help. However, there are isolated comments about some interactions being unfriendly and unprofessional. Overall, the staff at Eliot Hotel are regarded as a significant asset, aiding in making the stay pleasant and welcoming.
Yes, Eliot Hotel has pool(s) that belong to one or more of the following categories: Heated Pool.
No, a spa isn't available at Eliot Hotel.
No, Eliot Hotel doesn't allow dogs.
No, parking facilities aren't available at Eliot Hotel.