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Summary of reviewsPalace Surf Lodge in Newquay is highly regarded for its superb central location, offering easy access to the town's nightlife and picturesque beaches. Guests frequently praise the proximity to the high street and the shore, making it an excellent choice for those eager to explore local attractions or indulge in surfing activities. The lodge is celebrated for its budget-friendly nature, providing clean, comfortable, and basic accommodations that appeal to various travelers, such as couples, solo visitors, and groups.
The rooms are often noted for their cleanliness and comfort, with many guests appreciating the spaciousness and homely feel, particularly highlighting the comfortable beds. Despite occasional comments regarding the straightforward entry process and dormitory bustling, the strategic location and value for money make it a favorable option.
The staff at Palace Surf Lodge receive high commendations for their welcoming and attentive service. Owners and staff members, like Tom and Stacey, are consistently praised for their friendly and helpful attitude, ensuring an enjoyable stay for guests and fostering a warm, hospitable environment.
While the Lodge's accommodations are basic, cleanliness is typically noted as a strong point, despite isolated feedback on areas like the bathrooms. The overall experience of cleanliness is largely positive, contributing to a pleasant stay alongside its excellent location.
Free Wi-Fi access adds to the appeal of this budget-friendly choice, though some mention minor connectivity issues and complex passwords. Meanwhile, guest feedback on the beds is mixed, with some finding comfort while others noted issues like lumpy mattresses. Nevertheless, the lodge's overall communication, hospitality, and prime location often overshadow these minor inconveniences. Overall, Palace Surf Lodge serves as a clean, affordable, and conveniently located accommodation for travelers exploring Newquay and the scenic beauty of Cornwall. Show more
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Room Types
Bed in 6-Bed Mixed Dormitory Room
Deluxe Double RoomThe double room includes a private bathroom fitted with a shower. The unit has 1 bed.
Deluxe Double Room (2 Adults + 1 Child)The double room includes a private bathroom fitted with a shower. The unit has 2 beds.
Bed in 4-Bed Mixed Dormitory Room
Bed in 4-Bed Mixed Dormitory Room
Deluxe Double RoomThe double room includes a private bathroom fitted with a shower. The unit has 1 bed.
Guest Reviews
7.1
Good
Location
Palace Surf Lodge boasts a superbly central location in Newquay, providing easy access to the town's vibrant nightlife and scenic beaches, all just a short walk away. Visitors consistently praise its proximity to both the high street and the shore, making it an ideal spot for those looking to explore the local attractions or enjoy some surf right at the heart of this bustling coastal town. The lodge offers clean and comfortable facilities, ensuring guests have a pleasant stay. The friendly staff enhance the experience with excellent communication and welcoming service. With competitive pricing compared to other accommodations in the area, Palace Surf Lodge provides great value for both short and extended stays, catering to various travelers, including couples, solo visitors, and groups. While basic in its room offerings, guests repeatedly express satisfaction, highlighting the comfortable bedding and well-maintained environment. Overall, Palace Surf Lodge appears to be a strategically placed, budget-friendly option in Newquay, promising a convenient and enjoyable stay amidst its central attractions.
Rooms
Palace Surf Lodge offers a delightful stay for visitors venturing to Newquay, delivering a remarkable balance of comfort, cleanliness, and convenience. Many guests appreciated the clean and comfortable rooms, noting they were spacious and provided a homely feel which made their stays enjoyable. The beds are particularly noted for their comfort, perfect for couples traveling around Cornwall. Located in the heart of the town, the lodge ensures guests are within walking distance of the beach and local attractions, a mere five-minute stroll away.
Guests have expressed gratitude for the helpfulness and friendliness of the staff, making interactions pleasant and the overall hospitality commendable. Although some reviews highlighted a straightforward entry process using key safes and codes, communication with staff remained effective. The rooms are noted for having practical furnishings and offering good value for money, especially for short stays.
The central location of Palace Surf Lodge is frequently praised, granting easy access to both town amenities and coastal splendors. While there are a few remarks on elements like the absence of a reception or the bustling nature of dormitories, the overall experience is positive, with the lodge presenting itself as a clean and affordable option for travelers eager to explore Newquay and the scenic beauty of Cornwall.
Beds
The beds at Palace Surf Lodge have received mixed feedback from guests. While some found the beds comfortable and were pleased with both the room and its amenities, others felt the beds were less than satisfactory, citing issues like lumpy mattresses and uncomfortable springs. A few guests even noted that the beds were sagging or shaking, affecting their sleep quality. It seems that the consistency in bed comfort may vary from room to room, as certain guests mentioned needing extra pillows or feeling that the mattresses were outdated. Despite these concerns, the lodge's good location and overall communication and hospitality have been positively highlighted.
Cleanliness
Palace Surf Lodge is ideally situated with excellent access to local amenities and the town center, making it a convenient choice for travelers. While it may offer basic accommodations, guests frequently highlight its cleanliness, with many describing the rooms as very clean and comfortable. The facilities are generally tidy, contributing to a pleasant stay for many visitors. The owner’s helpfulness adds to the positive experience, ensuring guests feel welcomed and accommodated.
However, there are mixed reviews regarding certain aspects of cleanliness and maintenance. A few guests noted specific areas such as the bathroom or shower not being properly cleaned, issues with central heating, or a lack of bathroom essentials like toilet paper and soap. Despite these occasional setbacks, the Lodge provides a basic, clean space that many have found suitable, especially given its prime location and value for money.
Overall, Palace Surf Lodge seems to resonate well with travelers looking for a no-frills, clean, and conveniently located place to stay.
Staff
Palace Surf Lodge stands out with its attentive and welcoming staff, leaving a lasting impression on its guests. Many have praised the owner, Tom, for his exceptional commitment to service, always ready to assist with questions and providing information readily. His responsiveness to messages and willingness to go above and beyond set a tone of warmth and hospitality. Guests appreciate his ability to make them feel safe and valued during their stay.
The management team, including Stacey, has also been commended for their courteous and helpful approach, ensuring guests have everything they need. The lodge's staff, from those who handle check-ins to the welcoming hosts, consistently demonstrate friendliness and a genuine desire to make each guest's experience delightful. Their approach fosters a welcoming environment, enhancing the overall experience at this well-situated lodge, which boasts beautiful views and promises of wonderful experiences. Despite isolated mentions of unfriendliness from the owner in a few reviews, the overwhelming sentiment emphasizes their polite and supportive nature, contributing greatly to the lodge's appeal and the intention of many to return for another visit.
Wi-Fi
Palace Surf Lodge in Newquay receives a mix of reviews regarding its Wi-Fi services, overall meeting expectations for connectivity while offering the perk of complimentary internet access. Many guests appreciate the availability of free Wi-Fi, describing it as good and reliable. This amenity contributes positively to the Lodge’s reputation as a budget-friendly accommodation option, especially appealing to those exploring the vibrant surf town of Newquay. Despite occasional hiccups with Wi-Fi malfunctions and overly complicated passwords, the value provided by Palace Surf Lodge, including clean rooms and essential facilities, leaves many travelers inclined to return. Ideal for groups of friends, the lodge ensures a satisfactory stay with minor inconveniences easily overlooked in favor of its competitive pricing and location.
No, Palace Surf Lodge doesn't have any pool.
No, a spa isn't available at Palace Surf Lodge.
No, Palace Surf Lodge doesn't allow dogs.
No, parking facilities aren't available at Palace Surf Lodge.