The Hilton Garden Inn Niagara-on-the-Lake impresses guests with its central and convenient location, making it an ideal base for exploring Niagara Falls, nearby vineyards and shopping outlets. Situated close to the highway and just a short drive from downtown Niagara-on-the-Lake, the hotel offers a serene but accessible setting, complementing its excellent, clean and comfortable facilities.
The breakfast experience is highly regarded with many praising the variety and quality of the meal options, particularly the real eggs and generous buffet. The dining area is lovely and the friendly and polite staff enhance the overall experience. While there are occasional service hiccups and some guests feel breakfast should be included in the room price, the overall consensus is that the breakfast is superb.
Dinner at the hotel's restaurant also receives high praise. Guests find the meals delicious and reasonably priced with many highlighting the exceptional quality of the food and the wonderful dining experience provided by the attentive staff. The restaurant’s ambiance and convenience for pet owners add to its appeal.
Guest rooms are noted for their comfort and cleanliness with high marks given for the spacious, quiet and well-equipped accommodations. The quality of the bedding, modern bathrooms and useful amenities like coffee makers and microwaves contribute to a satisfying stay. Minor concerns about outdated decor and smaller bathrooms in need of repair don’t significantly detract from the overall positive reviews.
Cleanliness is a standout feature of the hotel with guests frequently praising the immaculate condition of both rooms and bathrooms, as well as the comfort of the beds. The well-maintained property and the friendly, helpful staff enhance the clean and organized environment.
The staff at Hilton Garden Inn Niagara-on-the-Lake are lauded for their exceptional service, friendliness and professionalism. Their efficiency, particularly during check-in and their accommodating and courteous nature make guests feel welcome and well cared for.
The indoor pool is another highlighted feature, described as beautiful and well-maintained, providing enjoyment for both adults and children. While some guests suggest the pool area could benefit from modern updates, most find it a positive and relaxing facility.
Parking at the hotel is generally well-received with ample free parking available. The convenience of an EV charger is appreciated, although there were minor inconveniences noted when the lot was being paved.
Lastly, the beds receive notably positive feedback, often described as extremely comfortable and contributing to restful sleep. Despite a few comments on preferences for firmer beds, the consensus is that the beds are highly comfortable, enhancing the overall stay experience.
In summary, the Hilton Garden Inn Niagara-on-the-Lake provides a convenient, comfortable and clean stay with exceptional staff service, delightful dining experiences and well-maintained amenities, making it a top choice for travelers visiting the Niagara region.
Staybridge Suites Niagara-On-The-Lake by IHG is a great choice for those looking for a convenient location to explore the area. Guests appreciate the hotel's proximity to the Niagara outlet mall, wine district and Niagara-on-the-Lake. The hotel is also well-located for easy access to nearby spots like Thorold and Niagara Falls. The hotel itself is clean and safe with friendly staff who go out of their way to ensure guests feel valued and accommodated. The spacious and well-equipped rooms are a highlight with fully stocked kitchens and living room areas. While some guests had mixed reviews about the breakfast, others found it more than adequate. The hotel offers free parking with EV charging stations and is pet-friendly, making it a great choice for families and animal lovers. Overall, guests had a very good experience at the hotel and appreciated having a safe and enjoyable getaway during the pandemic.
Holiday Inn Express Niagara-On-The-Lake by IHG, is widely lauded for its strategic location, exceptional cleanliness, comfortable accommodations and effective customer service. Positioned just a short drive from Niagara Falls and the Clifton Hill area, the hotel's central location offers easy access to various nearby attractions, major highways, outlet malls and wineries, making it a perfect hub for exploring the Niagara region.
Guests consistently praise the hotel’s rooms for their cleanliness, spaciousness and modern design. The accommodations are described as immaculate and well-laid out with large, bright interiors and comfortable beds, making for a very comfortable stay. Despite minor issues with noisy air conditioners and occasional ventilation concerns, the rooms stand out for their fresh, updated feel and the high standard of cleanliness maintained.
Reviews of the breakfast experience are generally positive with guests highlighting the good quality and variety of options, including healthy and gluten-free choices. Although the breakfast area can become crowded during peak times, resulting in long lines and limited seating, the overall feedback indicates that the breakfast is a satisfactory start to the day.
The hotel’s staff consistently receive high marks for their friendliness, attentiveness and professionalism. Guests emphasize the exceptional customer service provided with staff members often mentioned by name for their courteous and accommodating demeanor. This high level of service greatly enhances the overall guest experience, contributing to a more enjoyable and memorable stay.
The hotel also caters well to families and pet owners. Families appreciate the functional and comfortable environment with amenities such as the indoor swimming pool adding to the appeal. The hotel's pet-friendly policy is highly regarded with guests praising the welcoming attitude towards dogs and the presence of pet-friendly room locations.
Guests find the on-site parking convenient and secure with ample, well-lit spaces and the added benefit of free parking. The availability of charging stations for electric vehicles enhances the hotel’s modern amenities.
While the indoor pool receives mixed reviews, many guests still find it a pleasant place for relaxation and exercise. Some minor maintenance issues are noted, but overall, it meets the needs of most visitors.
In summary, the Holiday Inn Express Niagara-On-The-Lake is celebrated for its excellent location, clean and modern accommodations, comfortable beds, attentive staff and family and pet-friendly atmosphere, making it a reliable and enjoyable choice for travelers visiting the Niagara region.
The Old Stone Inn Boutique Hotel is a charming and well-maintained hotel with an exceptional location just minutes away from Niagara Falls and Clifton Hill. Its proximity to popular attractions, while still providing a welcome respite from crowds, is praised by many guests. Although breakfast can be a mixed experience depending on individual preferences and budget, the dinner options at the hotel are considered delicious and highly recommended by guests. The rooms are comfortable, clean and spacious, although some may require updating in certain areas. The hotel staff is phenomenal, accommodating and treat guests like family. The hotel offers reliable WiFi and a beautiful indoor swimming pool, although some guests found the pool capacity limited and the water too cold. While the hotel caters to families with candy treats and festive decorations, feedback is mixed regarding children's activities. The hotel is pet-friendly, which some guests appreciate with the caveat that the carpet may be too warm for dogs. Overall, the Old Stone Inn Boutique Hotel offers great value for its location and memorable experience with its unique character and cozy ambiance.
The Niagara Fallsview Hotel is a great choice for those looking for an amazing location in the heart of Niagara Falls. Guests consistently rave about the fantastic views of the falls from their rooms and the hotel's proximity to all the main attractions. While breakfast options are mixed, guests enjoyed the breakfast at Turtle Jack's restaurant next door. The rooms have received mixed reviews with some guests complaining about outdated decor and old furniture, but many appreciate the clean, comfortable and spacious rooms with great views. The hotel is described as clean overall with friendly and helpful staff who go above and beyond to ensure guests' comfort. The pool has had mixed reviews, but families with young children and pets will appreciate the hotel's family-friendly and pet-friendly amenities. While some guests found the beds uncomfortable, many enjoyed the comfortable and clean beds. The hotel is a great option for those on a budget and pet owners will appreciate the hotel's dog-friendly facilities and services.
Best Western St Catharines Hotel & Conference Centre enjoys a prime location, conveniently situated near major highways, Niagara Falls and various shops and restaurants. Guests appreciate its accessibility and proximity to public transport and attractions like the picturesque Port Dalhousie beach and local vineyards, praising it as a perfect base for both business and leisure travelers.
Breakfast at the hotel receives mixed reviews, but many guests commend its quality and variety. The buffet breakfast, complete with diverse options and friendly service, is often highlighted as a positive start to the day, even though some guests found it lacking in selection and temperature.
The rooms at the hotel are noted for their cleanliness, spaciousness and comfort, featuring large, comfortable beds. However, some visitors mention issues with outdated furnishings and small, cramped bathrooms. Despite these drawbacks, guests generally find the rooms well-maintained with good amenities.
Cleanliness is another strong point with guests frequently mentioning the well-kept rooms, clean towels and non-smoking policies. The property is described as quiet and modern, though there are occasional remarks about minor cleanliness issues.
The exceptional service provided by the staff stands out with many guests praising the friendliness and helpfulness of employees throughout the hotel. The front desk staff, in particular, receive special acknowledgments for their efficiency and accommodating nature.
The pool facilities, both indoor and outdoor, are a highlight for many visitors. The heated indoor pool and relaxing hot tub, along with a fun mini-golf setup, provide enjoyable activities for guests of all ages. Families, in particular, find the amenities accommodating and the pools delightful.
Family-friendly amenities make the hotel an attractive destination for those traveling with children. Spacious rooms, engaging activities like pools and mini-golf and a convenient location near Niagara Falls contribute to a pleasant family vacation experience.
Overall, guests often have a restful stay thanks to the hotel's comfortable beds, although opinions on mattress firmness vary. The majority of visitors appreciate the comfortable bedding and enjoy a good night's sleep. In conclusion, the Best Western St Catharines Hotel & Conference Centre offers a commendable blend of location, service and amenities, making it a favorable choice for a broad range of travelers.
Ramada Plaza by Wyndham Niagara Falls garners positive reviews for its strategic location and comfortable accommodations. Situated conveniently close to Niagara Falls and Clifton Hill, guests appreciate the hotel's balance of accessibility and tranquility, making it ideal for exploring local attractions while avoiding crowded areas. Dining options abound, including on-site restaurants, and the proximity to an outlet mall adds to its appeal for shopping enthusiasts.
The hotel receives commendations for its spacious and clean rooms, with modern amenities and comfortable beds ensuring a pleasant stay. Guests highlight the hotel's commitment to cleanliness, noting that both the rooms and hotel grounds are meticulously maintained. While there are occasional issues with room odors and worn furniture, these are generally minor compared to the overall satisfaction with the accommodations.
The staff at Ramada Plaza by Wyndham Niagara Falls are recognized for their friendliness and professionalism. They contribute significantly to the positive experiences of guests through their warm interactions and efficient service. While some have noted issues during check-in, the majority of guests find the staff both approachable and knowledgeable, enhancing their stay.
Families find the hotel particularly accommodating, with spacious family rooms providing privacy and convenience for group stays. The affordability and calming atmosphere make it a fitting choice for family events and holiday getaways.
Swimming pool options, both indoor and outdoor, are appreciated for offering entertainment and relaxation, though some guests have mentioned temperature and cleanliness issues. Despite this, the pools are seen as a valuable addition to the property.
Though breakfast receives mixed reviews—praising the quality but critiquing the lack of complimentary options—the overall feedback is favorable. Whether seeking a family-friendly environment, a restful retreat, or a convenient hub for exploring Niagara Falls, Ramada Plaza by Wyndham is noted as a reliable and welcoming choice.
The Holiday Inn Hotel & Suites St. Catharines-Niagara, an IHG Hotel, is highly praised by guests for its prime and convenient location. Positioned close to numerous restaurants and local attractions, it provides easy access to Niagara Falls without the drawbacks of the bustling tourist area. Families particularly appreciate the on-site amenities, which include a bowling alley, arcade and indoor pool, making it an ideal stay for those with children. The hotel is easily accessible from the highway and offers ample on-site parking, adding to its overall convenience.
Accommodations receive commendations for their comfort and cleanliness. Guests often highlight the spacious rooms and comfortable beds, enhancing their relaxation and ensuring a good night's sleep. The rooms are well-equipped, meeting most guests' needs effectively, though some feedback suggests that minor maintenance and updates in cleanliness and decor could improve the experience. Noise can occasionally be an issue during events, such as hockey tournaments and some rooms have faced criticism for dim lighting or being outdated.
The cleanliness of the hotel generally receives positive feedback, particularly for the rooms and common areas. Comfortable beds and pillows are frequently mentioned as plus points. However, there are occasional reports of cleaning inconsistencies, such as mold in the bathroom showers or dirty carpets and noisy social areas during guest disturbances.
The staff at the Holiday Inn Hotel & Suites St. Catharines-Niagara enhance the guest experience with their helpful, friendly and professional demeanor. The front desk is noted for ensuring a warm welcome and addressing guest needs attentively. Restaurant staff also receive high praise, although there were minor suggestions for improving the information provided at check-in.
The breakfast experience at the hotel is mixed. Many guests enjoy the quality and taste, appreciating the affordability of à la carte options. Nevertheless, some have encountered issues with the variety offered, especially for children and confusion regarding the inclusion of breakfast with their room booking.
The indoor pool is a popular feature, especially among families, though it has faced some criticism regarding maintenance issues like dirt and rust. During peak times, the pool area can become overcrowded with unsupervised children, affecting the experience for other guests.
Overall, the Holiday Inn Hotel & Suites St. Catharines-Niagara is well-regarded for its strategic location, comfortable and clean accommodations and friendly staff, making it a favorable option for visitors seeking convenience and family-friendly amenities. Minor improvements in certain areas could elevate the guest experience further.
The Jordan Hotel Ramada by Wyndham is prominently situated on the tranquil shores of Lake Ontario, offering breathtaking vistas and a peaceful ambiance that guests consistently praise. Its location is ideal for both relaxation and exploration with easy access to the QEW highway and proximity to Niagara Falls and numerous wineries. Guests find the resort's combination of serene beauty and convenience to nearby attractions an exquisite blend.
The breakfast experience, while mixed, often garners positive remarks for the quality and taste of the meals in the on-site restaurant. Terms such as fantastic, excellent and lovely define many reviews, although some guests noted that the breakfast costs were high and the restaurant's occasional closure limited dining options.
Dinner also received accolades for excellent food quality, attentive service and a pleasant dining atmosphere enriched by stunning lake views. Despite some disruptions due to renovations and a limited menu, guests generally enjoyed their dining experiences, especially with the commendable service provided by staff like Alesha.
Room experiences vary significantly. Many guests appreciated the clean and spacious accommodations, comfortable beds and beautiful lake views, particularly from recently renovated rooms. However, there were mentions of outdated decor, chipped furniture and occasional cleanliness issues, including spider webs and cigarette smells. Overall, the rooms' cleanliness and comfort, along with helpful staff, were positively acknowledged.
Cleanliness feedback was mixed with some guests satisfied with clean bed linens and well-maintained rooms, while others noted issues such as stained carpets, dirty windows and general maintenance concerns, possibly exacerbated by ongoing renovations. The need for a thorough cleaning and overhaul was a recurring theme in less favorable reviews.
The staff at the resort are widely celebrated for their friendliness, professionalism and helpfulness. Guests specifically praised front desk personnel like Stacy and Richard, highlighting their warm welcomes and efficient problem-solving. The positive service extended to the restaurant waitstaff, contributing significantly to the overall guest experience.
The pool, offering a panoramic lake view, received mixed reviews. While some guests enjoyed the clean and warm pool, others faced closures due to repairs and a few noted the water being cooler than expected. However, when operational, the pool is a favored feature, especially for families with children.
The resort is noted as family-friendly with a clean, safe and welcoming environment. The operational pool and surrounding green areas provide ample space for children to play, enhancing the overall family experience despite the occasional closure of amenities.
Beds were generally praised for being soft and comfortable, contributing to a pleasant stay. However, some guests noted the need for additional pillows or updates to the mattresses and sofa beds were less favorably reviewed due to discomfort.
In summary, The Jordan Hotel Ramada by Wyndham is lauded for its stunning location, excellent staff and comfortable accommodations, though certain areas require significant improvements for a more consistently positive guest experience.