Mercure Nice Centre Notre Dame

Nice 43.70365400, 7.26668400 , 28 Avenue Notre Dame (Show on Map)
7.8
Good


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Summary of reviewsGuests generally regard Mercure Nice Centre Notre Dame in a positive light, particularly highlighting its prime central location in Nice. The hotel's proximity to key attractions such as Place Massena, the Promenade des Anglais and the old town, alongside easy access to public transport, make it an ideal base for exploring the city. The rooftop pool and bar, offering stunning views over Nice, add significant value to the stay.

The breakfast experience receives mixed feedback. While many guests appreciate the varied and plentiful buffet with generous portions and fresh options, others feel it lacks diversity and find it doesn't meet the expectations of a four-star hotel. The high cost of breakfast is also a concern for some, suggesting better value might be found at nearby options.

Room reviews present a mixed picture. The spaciousness and cleanliness of the accommodations are often praised with the added luxury of balconies offering great views of the cathedral. However, some guests note the decor as dated and express disappointment when their assigned rooms do not match promotional photos. Comfort levels of the beds also vary significantly with opinions split between those who find the mattresses very comfortable and those who find them excessively hard. The cleanliness of the rooms is generally well-regarded, although there are occasional complaints about unclean towels, inadequate cleaning and air conditioning issues.

The staff at the hotel are widely acclaimed for their friendliness, helpfulness and professionalism. The reception team and concierge receive particular praise for their attentiveness and excellent service with many guests noting that the staff's positive attitude significantly enhances their stay.

The rooftop pool is lauded for providing a relaxing escape with breathtaking views. Despite some suggesting that the pool could benefit from more shading and greenery, the overall sentiment is positive with guests enjoying the pool, jacuzzi, sun loungers and rooftop bar.

Parking at the hotel is well-received with secure and nearby parking options noted as convenient. The hotel offers a subsidized parking rate, although some guests find the cost of underground parking still pricey.

Regarding the hotel's four-star rating, some guests feel the facilities and services do not match their expectations. Complaints include tired decor, non-functional features and high prices for food and drinks, particularly on the rooftop.

Overall, while Mercure Nice Centre Notre Dame shines in terms of location, staff service and rooftop amenities, some areas such as breakfast diversity, room furnishings and perceived value for a four-star rating show room for improvement.
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Categories
Business Hotel
Located in the heart of Nice, this hotel provides Wi-Fi and comfortable rooms with city views, making it suitable for business travelers. Its central location ensures easy access to various parts of the city.

Hotel with Gym
This hotel is confirmed to have gym facilities available for its guests. Specific details about the equipment or features of the gym were not available in the search results.

4-Star Hotel
This hotel is centrally located near Avenue Jean Medecin. It offers a fitness center, various recreational opportunities, and a garden. The rooms offer city views.

Hotel with Outdoor Pool
Boasts a rooftop pool offering a 360° view of the sea, city, and mountains. The rooftop area also includes a Sky Lounge bar and a jacuzzi.

Hotel with Panoramic View Pool
This Nice hotel features a rooftop with a 360° view of the sea, city, and mountains. It also includes a Sky Lounge bar, swimming pool, and jacuzzi for relaxation.

Hotel with Rooftop Pool
This hotel in Nice offers a rooftop pool. It provides a relaxing environment with city views.

Luxury Hotel

Hotel for Honeymoon

Family Friendly Hotel

Dog Friendly Hotel

Romantic Hotel

Hotel with Swimming Pool

  Rooftop Pool    Panoramic View Pool    Outdoor Pool  


Hotel with Parking

Accessible Hotel

Room Types
Privilege Room with Queen-Size Bed This modern room has a flat-screen TV, minibar, a Nespresso coffee machine and an IPod Docking station. The bathroom includes slippers and bathrobes.

Classic Double Room This air-conditioned room features a flat-screen TV, desk, wardrobe and minibar.

Classic Twin Room Featuring free toiletries, this twin room includes a private bathroom with a walk-in shower, a bath and a hairdryer. The air-conditioned twin room features a flat-screen TV with satellite channels, soundproof walls, a tea and coffee maker, a wardrobe as well as city views. The unit has 2 beds.

Junior Suite with King Bed and Terrace The air-conditioned suite has 1 bedroom and 1 bathroom with a walk-in shower and a hairdryer. Boasting a terrace with city views, this suite also features soundproof walls and a flat-screen TV with satellite channels. The unit has 1 bed.

Classic Double Room with Sofa Bed This triple room features a minibar, air conditioning and a sofa bed for 1 person.

Privilege Double Room with Terrace and View This air-conditioned double room is comprised of a flat-screen TV with satellite channels, a private bathroom as well as a terrace with city views. The unit has 1 bed.

Guest Reviews
7.8
Good
Location
Mercure Nice Centre Notre Dame boasts a stellar central location in the heart of Nice, lauded for its convenience to key attractions. Guests commend its proximity to the city center, the main shopping street and the tram and train stations, making it an ideal base for exploring. It's within walking distance of Place Massena, the Promenade des Anglais and the old town, providing easy access to shopping, dining and sightseeing. The hotel's nearness to the church and excellent public transport links further enhance its appeal. Many reviewers also appreciated the rooftop pool and bar, which offer stunning views over Nice. Overall, the location is considered perfect for both travel and leisure, allowing effortless access to everything the city has to offer.

Breakfast
The breakfast experience at 'Mercure Nice Centre Notre Dame' has garnered mixed reviews from guests. On the positive side, many praised the breakfast as great with an excellent, varied and plentiful buffet. Guests appreciated the generous portions and diverse selection, noting fresh baguettes and a varied buffet that was well-stocked and constantly replenished. The breakfast was described as good, sufficient, very good and hearty with some highlighting the friendly service and clean presentation.

However, several guests felt the breakfast was lacking, describing it as simple with no cut fruits, vegetables or scrambled eggs. Some found it below average with too limited a selection, calling it a poor offering that didn't meet the expectations of a 4-star hotel. Criticisms included the breakfast room's corporate appearance and slow replenishment of items. Concerns about high cost were also mentioned, suggesting nearby options might offer better value.

In summary, while many guests enjoyed a satisfactory and generous breakfast at 'Mercure Nice Centre Notre Dame,' others felt it fell short in variety and value.

Rooms
Many guests find the rooms at the Mercure Nice Centre Notre Dame to be spacious and clean with some enjoying the added luxury of a balcony offering great views of the cathedral. The decor in some rooms does appear a bit tired and a few visitors noted that basic furnishings and dated fixtures could benefit from an upgrade. Some reviewers mentioned that the rooms they were assigned did not match the photos they had seen, leading to disappointment upon arrival.

In terms of comfort, opinions varied. While some guests found the beds to be very comfortable, others reported issues with hard or uncomfortable mattresses. Cleanliness generally received positive remarks with rooms described as spotless and well-maintained daily. However, there were occasional complaints about unpleasant smells and inadequate air conditioning.

The bathrooms seemed to be a point of contention for some with a few visitors mentioning cramped spaces and a need for refreshing. Issues like poor sound insulation and awkward room layouts were also highlighted by some guests.

Despite these drawbacks, the hotel staff were frequently praised for their helpfulness and the overall location of the hotel is seen as a prime advantage with easy access to various amenities.

Beds
Rooms at Mercure Nice Centre Notre Dame have generated mixed feelings from guests when it comes to the beds. Many reviews highlighted the comfortable bedding, contributing to a pleasant sleep experience. Positive comments often pointed out that the mattresses were pleasantly firm and some guests specifically mentioned sleeping very well.

However, a significant number of guests found the mattresses to be too hard, using terms like extremely hard, very firm and even comparing them to lying on a board. It appears that comfort levels might be subjective as some guests didn't mind the firmness, while others found it extremely uncomfortable. There was also a mention of beds being made up of two singles pushed together, which might not be ideal for everyone.

On a cleaner note, the rooms were praised for their cleanliness with fresh towels provided daily. Overall, the bed experience at Mercure Nice Centre Notre Dame can be hit-or-miss, largely depending on your preference for mattress firmness.

Cleanliness
Mercure Nice Centre Notre Dame receives mixed feedback regarding its cleanliness. On the positive side, guests frequently note the immaculate condition of the rooms, describing them as very clean, spacious and comfortable. The cleanliness of both the hotel and the restaurant is repeatedly appreciated with rooms consistently praised for being neat, air-conditioned and regularly maintained. Some guests also highlight the clean rooftop pool and commend the helpful and friendly staff who contribute to the overall cleanliness.

However, there are occasional negative remarks. A few guests mention issues such as unclean towels, untidy bathrooms and rooms not being cleaned properly, including reports of dust and dirt on the floor. Some also pointed out specific instances of dirty cushions, sheets with yellow stains and non-functional equipment contributing to an unclean feeling. While the cleaning staff are noted to be very nice, there is an acknowledgment that the overall cleanliness of the hotel could see improvement in certain areas, particularly the spa.

Staff
Mercure Nice Centre Notre Dame is consistently praised for its exceptional staff, described as friendly, helpful and accommodating. Guests highlighted the warm and welcoming nature of the employees with particular commendations for the reception team and the concierge, who are noted for being attentive and providing excellent service. The overall attitude and professionalism of the staff make a significant positive impression, contributing to the pleasant experience of staying at the hotel. While there were isolated mentions of some staff members being less helpful, the majority of reviews emphasize the kindness, efficiency and willingness of the staff to go out of their way to assist guests. Their efforts to resolve issues and offer insider tips enhance the guests' visits, making the hospitality and service at Mercure Nice Centre Notre Dame stand out.

Pool
Situated in an outstanding location, Mercure Nice Centre Notre Dame boasts a rooftop pool that is highly praised by guests for its ability to provide a refreshing escape from the Mediterranean heat. Many enjoy the added convenience of a rooftop bar and jacuzzi which contribute to a relaxing, laid-back atmosphere. Guests find the pool area pleasant and perfect for unwinding after a day of exploring the city with noteworthy mentions of its superb cleanliness and the breathtaking views it offers, including glimpses of the sea.

Although some mention the pool’s small size and suggest improvements for additional shading and greenery, the overall sentiment reflects an appreciation for the rooftop amenities. Visitors particularly relish the lovely sun loungers and the overall ambiance of the pool and lounge area, describing it as a fantastic way to spend a warm day in Nice. Overall, the rooftop pool area is considered a valuable and enjoyable feature of the hotel.

Parking
The parking situation at Mercure Nice Centre Notre Dame generally receives positive feedback from guests, highlighting its ease and convenience. Many appreciate the proximity of secure and adjacent parking options, including an underground facility directly under the hotel. The hotel also offers subsidization for parking, making it a more affordable option for guests.

There are mentions of a multi-storey car park and nearby paid garages, providing various choices for visitors. The parking is noted to be ideally located next to the hotel, enhancing accessibility. However, it is pointed out that the hotel's own car park is better suited for smaller vehicles and some guests find the underground parking a bit pricey despite the discount offered. Overall, parking availability near the hotel is seen as a convenient feature for travelers.

4 Star
Mercure Nice Centre Notre Dame has received mixed reviews concerning its four-star rating, facilities and services. Many guests expressed disappointment regarding the hotel's offerings not aligning with their expectations of a four-star establishment. Several reviewers cited that the rooms appear tired and worn with numerous features not functioning properly. The price of food and drink, particularly on the rooftop, was also criticized for being excessively high, suggesting it did not offer good value.

Breakfast offerings were another point of contention with guests indicating that they found the options limited and lacking in diversity. Some noted the absence of healthy choices like muesli or the ability to order hot items such as fried eggs, which they felt did not befit a hotel of this caliber.

In summary, while the hotel has a four-star rating, guests felt it did not live up to this standard. The general sentiment revolved around the facilities being below par for such a rating and the overall value received did not match the expectations associated with a four-star hotel.

Rooftop Pool
The rooftop terrace at the Mercure Nice Centre Notre Dame offers a superb experience with beautiful views of the basilica and the sea. Guests particularly appreciate the rooftop pool, describing it as amazing, lovely and ideal for cooling off after a day of exploring. The terrace itself is nice, though some note it could use some updates. The rooftop bar is cozy and provides a fantastic city vista, although it is considered a bit overpriced by some visitors. Overall, the rooftop pool area is highlighted as a standout feature of the hotel, garnering praise for both its ambiance and practicality.


Yes, Mercure Nice Centre Notre Dame has pool(s) that belong to one or more of the following categories: Rooftop Pool, Panoramic View Pool, Outdoor Pool.

No, a spa isn't available at Mercure Nice Centre Notre Dame.

Yes, Mercure Nice Centre Notre Dame welcomes dogs.

Yes, parking facilities are available at Mercure Nice Centre Notre Dame.

Yes, Mercure Nice Centre Notre Dame has a gym.

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