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Summary of reviewsThe Super 8 by Wyndham Knoxville North/Powell is praised for its prime location, offering convenient access to the interstate, nearby restaurants, stores, and essential amenities such as gas stations. Guests appreciate the safety of the area, with well-lit parking, making it a suitable choice for travelers eager to explore Knoxville without the congestion of downtown.
Staff interaction is consistently highlighted as a positive experience, with many guests applauding the friendliness and helpfulness of the team. The front desk manager and other staff members create a welcoming atmosphere, often going above and beyond to resolve issues and ensure guest satisfaction, contributing significantly to the overall positive aspect of the stay.
The rooms receive mixed reviews; on the positive side, some guests appreciate the spaciousness and comfort of the beds, which contribute to a restful stay. However, cleanliness and maintenance seem to be recurring issues. Several guests report encountering stained bedding, moldy shower curtains, and unpleasant odors, detracting from the overall experience. The rooms are often described as outdated, despite efforts from the staff to address these issues promptly.
Breakfast is another area where the hotel falls short of expectations. Many guests express disappointment with the limited and basic selections, lacking variety and quality, which impacts the overall guest experience negatively.
Despite some negative aspects, the combination of a convenient location and commendable staff efforts offers a balance for guests considering a stay at this property. While there are notable areas needing improvement, particularly in cleanliness and amenities, the hotel's strategic location and supportive staff make it a reasonable choice for travelers in the Knoxville area.
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