Losari Retreat
Resort in Margaret River,
AustraliaAustralia > Western Australia > Augusta Margaret River
9.7
Excellent
From $391
From $391
Resort where Extra Health & Safety Measures Have Been Taken Questionnaire Arrival
Do visitors need a health certificate (i.e. a test) prior to arrival?
No
Do you perform temperature checks upon guests' arrivals?
No
Do you ensure contactless check-in/check-out?
Yes, by using an app
Do the hotel's main entrance doors open automatically?
No
Can guests access their room entrance directly from outside the hotel without entering the lobby?
Yes, all rooms
Cleaning
Are the rooms left vacant for a minimum period of time after a guest checks out?
Yes, for 4 hours.
Is there an option for no in-room housekeeping during a guest's stay?
Yes
Do you allow fresh air to enter the rooms by leaving the windows open between departures and arrivals?
Yes
Does the cleaning crew wear appropriate personal protective equipment?
Yes
Do you sanitize the common areas?
Yes, multiple times per day
Are guests' luggage and belongings disinfected upon arrival?
No
Are luggage trolleys sanitized after each use?
Yes
Do you sanitize guests' keys/cards?
Yes
Do you provide thorough cleaning of the rooms?
Yes
Are all employees trained and monitored to follow a cleaning protocol?
Yes
Do you use disinfectants approved by regulatory authorities that kill the COVID-19 virus?
Yes
Do you use electrostatic sprayers with hospital-grade disinfectant to sanitize surfaces?
Yes
Do you disinfect high touch areas in guest rooms including light switches and door handles?
Yes
Limitations
Are elevator rides limited?
There are no elevators
Is furniture in public areas arranged to allow more space for distancing?
Yes
Are guest rooms allowed to be accessed until check-in after they were cleaned?
No
Does the hotel operate at a limited capacity?
No
Does the hotel accept domestic bookings only?
Yes
Do you allow people who don't stay or work at the hotel to enter its premises?
No
Do you allow people who don't stay at the hotel to enter the rooms?
No
Have you altered check-in / check-out hours to allow more time between departures and arrivals?
No
Accessories
Do you provide medical kits (masks, gloves and sanitizer) to the staff?
Yes
Do you provide medical kits (masks, gloves and sanitizer) to the guests?
Yes
Do you provide disinfecting wipes in each room?
No
Are there hand sanitizing stations throughout the hotel?
Yes
Is there a sanitizing sprayer for shoes outside each room?
No
Do you have any signage in lobbies to remind guests to maintain social distancing protocols?
Yes
Do you use physical distancing markers?
Yes
Do you use delivery robots to get stuff to guests' rooms?
No
Is there an individual air-conditioning/heating unit in each room (no central air-conditioning/heating system)?
Yes
If there are central air-conditioning/heating/ventilation systems, is air recirculation prevented?
No
Are rugs removed from guest rooms?
No
Are unnecessary items removed from guest rooms, such as decorative pillows, bed scarves/throws , paper notepads and pens?
No
Are air purification and sanitization devices installed?
Yes, in public areas and guest rooms
Are linens, towels and laundry washed in accordance with the official guidelines?
Yes
Is dirty linen bagged in the guest room to eliminate excess contact while being transported to the laundry facility?
Yes
Food & Beverage Service
Do you offer pre-made boxed meals to guests?
No
Do you offer single-serve options instead of buffets for breakfast?
No
Do you offer contactless delivery for in-room dining?
No
Protocols & Certifications
Do you follow any of these protocols or have you obtained any of these certifications?
WA Covid Safety Plan
Has there been a person appointed to supervise the correct implementation of the measures?
Yes
Do you check temperature for all onsite staff on a scheduled basis?
No
Do your staff practice social distancing guidelines?
Yes
Are there dedicated isolation zones on property?
Yes
Do you have clear guidelines on how to handle suspected or confirmed cases of coronavirus (COVID-19)?
Yes
Is there a doctor available either on-site or on-call?
No
Has the hotel closed during the pandemic?
Yes
Reopening Date: 05/18/2020
Show more
 
Lake Hamilton Motor Village and Caravan Park
Holiday Park in Hamilton,
AustraliaAustralia > Victoria > S Grampians Hamilton
8.4
Very Good
From $92
From $92
Holiday Park where Extra Health & Safety Measures Have Been Taken Questionnaire Arrival
Do visitors need a health certificate (i.e. a test) prior to arrival?
No
Do you perform temperature checks upon guests' arrivals?
No
Do you ensure contactless check-in/check-out?
No
Do the hotel's main entrance doors open automatically?
No
Can guests access their room entrance directly from outside the hotel without entering the lobby?
Yes, all rooms
Cleaning
Are the rooms left vacant for a minimum period of time after a guest checks out?
No
Is there an option for no in-room housekeeping during a guest's stay?
Yes
Do you allow fresh air to enter the rooms by leaving the windows open between departures and arrivals?
Yes
Does the cleaning crew wear appropriate personal protective equipment?
Yes
Do you sanitize the common areas?
Yes, multiple times per day
Are guests' luggage and belongings disinfected upon arrival?
No
Are luggage trolleys sanitized after each use?
Yes
Do you sanitize guests' keys/cards?
Yes
Do you provide thorough cleaning of the rooms?
Yes
Are all employees trained and monitored to follow a cleaning protocol?
Yes
Do you use disinfectants approved by regulatory authorities that kill the COVID-19 virus?
Yes
Do you use electrostatic sprayers with hospital-grade disinfectant to sanitize surfaces?
No
Do you disinfect high touch areas in guest rooms including light switches and door handles?
Yes
Limitations
Are elevator rides limited?
There are no elevators
Is furniture in public areas arranged to allow more space for distancing?
Yes
Are guest rooms allowed to be accessed until check-in after they were cleaned?
No
Does the hotel operate at a limited capacity?
No
Does the hotel accept domestic bookings only?
Yes
Do you allow people who don't stay or work at the hotel to enter its premises?
No
Do you allow people who don't stay at the hotel to enter the rooms?
No
Have you altered check-in / check-out hours to allow more time between departures and arrivals?
No
Accessories
Do you provide medical kits (masks, gloves and sanitizer) to the staff?
Yes
Do you provide medical kits (masks, gloves and sanitizer) to the guests?
No
Do you provide disinfecting wipes in each room?
No
Are there hand sanitizing stations throughout the hotel?
Yes
Is there a sanitizing sprayer for shoes outside each room?
No
Do you have any signage in lobbies to remind guests to maintain social distancing protocols?
Yes
Do you use physical distancing markers?
Yes
Do you use delivery robots to get stuff to guests' rooms?
No
Is there an individual air-conditioning/heating unit in each room (no central air-conditioning/heating system)?
Yes
If there are central air-conditioning/heating/ventilation systems, is air recirculation prevented?
Yes
Are rugs removed from guest rooms?
No
Are unnecessary items removed from guest rooms, such as decorative pillows, bed scarves/throws , paper notepads and pens?
No
Are air purification and sanitization devices installed?
Yes, in public areas
Are linens, towels and laundry washed in accordance with the official guidelines?
Yes
Is dirty linen bagged in the guest room to eliminate excess contact while being transported to the laundry facility?
Yes
Food & Beverage Service
Do you offer pre-made boxed meals to guests?
No
Do you offer single-serve options instead of buffets for breakfast?
Yes
Do you offer contactless delivery for in-room dining?
Yes
Protocols & Certifications
Do you follow any of these protocols or have you obtained any of these certifications?
Vic G
Has there been a person appointed to supervise the correct implementation of the measures?
Yes
Do you check temperature for all onsite staff on a scheduled basis?
No
Do your staff practice social distancing guidelines?
Yes
Are there dedicated isolation zones on property?
Yes
Do you have clear guidelines on how to handle suspected or confirmed cases of coronavirus (COVID-19)?
Yes
Details: Follow flow chart procedure as provided by Victorian Health Government
Is there a doctor available either on-site or on-call?
Yes
Are there any services currently unavailable due to health and safety issues (e.g. valet parking, airport transfer, spa, gym, indoor pool, conference rooms, coffee points, etc.)?
No - limited services
Has the hotel closed during the pandemic?
No
Show more
 
Two Rivers Motel
Motel in Wentworth,
AustraliaAustralia > New South Wales > Wentworth
7.3
Good
From $72
From $72
Motel where Extra Health & Safety Measures Have Been Taken Questionnaire Arrival
Do visitors need a health certificate (i.e. a test) prior to arrival?
No
Do you perform temperature checks upon guests' arrivals?
No
Do you ensure contactless check-in/check-out?
Other
room keys and invoices left in rooms
Do the hotel's main entrance doors open automatically?
No
Can guests access their room entrance directly from outside the hotel without entering the lobby?
Yes, all rooms
Cleaning
Are the rooms left vacant for a minimum period of time after a guest checks out?
Yes, for 12 hours.
Is there an option for no in-room housekeeping during a guest's stay?
Yes
Do you allow fresh air to enter the rooms by leaving the windows open between departures and arrivals?
Yes
Does the cleaning crew wear appropriate personal protective equipment?
Yes
Do you sanitize the common areas?
Yes, multiple times per day
Are guests' luggage and belongings disinfected upon arrival?
No
Are luggage trolleys sanitized after each use?
Yes
Do you sanitize guests' keys/cards?
Yes
Do you provide thorough cleaning of the rooms?
Yes
Are all employees trained and monitored to follow a cleaning protocol?
Yes
Do you use disinfectants approved by regulatory authorities that kill the COVID-19 virus?
Yes
Do you use electrostatic sprayers with hospital-grade disinfectant to sanitize surfaces?
Yes
Do you disinfect high touch areas in guest rooms including light switches and door handles?
Yes
Limitations
Are elevator rides limited?
There are no elevators
Is furniture in public areas arranged to allow more space for distancing?
Yes
Are guest rooms allowed to be accessed until check-in after they were cleaned?
Yes
Does the hotel operate at a limited capacity?
No
Does the hotel accept domestic bookings only?
No
Do you allow people who don't stay or work at the hotel to enter its premises?
No
Do you allow people who don't stay at the hotel to enter the rooms?
No
Have you altered check-in / check-out hours to allow more time between departures and arrivals?
Yes, New hours: Check-in: 12:00 - Check-out: 10:00
Accessories
Do you provide medical kits (masks, gloves and sanitizer) to the staff?
Yes
Do you provide medical kits (masks, gloves and sanitizer) to the guests?
No
Do you provide disinfecting wipes in each room?
No
Are there hand sanitizing stations throughout the hotel?
Yes
Is there a sanitizing sprayer for shoes outside each room?
No
Do you have any signage in lobbies to remind guests to maintain social distancing protocols?
Yes
Do you use physical distancing markers?
No
Do you use delivery robots to get stuff to guests' rooms?
No
Is there an individual air-conditioning/heating unit in each room (no central air-conditioning/heating system)?
Yes
If there are central air-conditioning/heating/ventilation systems, is air recirculation prevented?
Yes
Are rugs removed from guest rooms?
Yes
Are unnecessary items removed from guest rooms, such as decorative pillows, bed scarves/throws , paper notepads and pens?
Yes
Are air purification and sanitization devices installed?
No
Are linens, towels and laundry washed in accordance with the official guidelines?
Yes
Is dirty linen bagged in the guest room to eliminate excess contact while being transported to the laundry facility?
Yes
Food & Beverage Service
Do you offer pre-made boxed meals to guests?
Yes
Do you offer single-serve options instead of buffets for breakfast?
Yes
Do you offer contactless delivery for in-room dining?
Yes
Has there been a person appointed to supervise the correct implementation of the measures?
Yes
Do you check temperature for all onsite staff on a scheduled basis?
No
Do your staff practice social distancing guidelines?
Yes
Are there dedicated isolation zones on property?
No
Do you have clear guidelines on how to handle suspected or confirmed cases of coronavirus (COVID-19)?
Yes
Is there a doctor available either on-site or on-call?
Yes
Has the hotel closed during the pandemic?
No
Show more
 
The Warwick Fiji
Resort in Korolevu,
FijiFiji > Western > Nadroga Navosa
7.5
Good
From $118
From $118
Resort where Extra Health & Safety Measures Have Been Taken Questionnaire Arrival
Do visitors need a health certificate (i.e. a test) prior to arrival?
No
Do you perform temperature checks upon guests' arrivals?
Yes, to all guests
Do you ensure contactless check-in/check-out?
Yes, through plexiglass structures in reception
Do the hotel's main entrance doors open automatically?
No
Can guests access their room entrance directly from outside the hotel without entering the lobby?
Yes, all rooms
Cleaning
Are the rooms left vacant for a minimum period of time after a guest checks out?
Yes, for 12 hours.
Is there an option for no in-room housekeeping during a guest's stay?
Yes
Do you allow fresh air to enter the rooms by leaving the windows open between departures and arrivals?
Yes
Does the cleaning crew wear appropriate personal protective equipment?
Yes
Do you sanitize the common areas?
Yes, multiple times per day
Are guests' luggage and belongings disinfected upon arrival?
Yes
Are luggage trolleys sanitized after each use?
Yes
Do you sanitize guests' keys/cards?
Yes
Do you provide thorough cleaning of the rooms?
Yes
Are all employees trained and monitored to follow a cleaning protocol?
Yes
Do you use disinfectants approved by regulatory authorities that kill the COVID-19 virus?
Yes
Do you use electrostatic sprayers with hospital-grade disinfectant to sanitize surfaces?
Yes
Do you disinfect high touch areas in guest rooms including light switches and door handles?
Yes
Limitations
Are elevator rides limited?
Yes, to one guest/family per car.
Is furniture in public areas arranged to allow more space for distancing?
Yes
Are guest rooms allowed to be accessed until check-in after they were cleaned?
Yes
Does the hotel operate at a limited capacity?
Yes, up to 70% of the rooms can be occupied
Does the hotel accept domestic bookings only?
No
Do you allow people who don't stay or work at the hotel to enter its premises?
Yes
Do you allow people who don't stay at the hotel to enter the rooms?
No
Have you altered check-in / check-out hours to allow more time between departures and arrivals?
No
Accessories
Do you provide medical kits (masks, gloves and sanitizer) to the staff?
No
Do you provide medical kits (masks, gloves and sanitizer) to the guests?
No
Do you provide disinfecting wipes in each room?
No
Is there a sanitizing sprayer for shoes outside each room?
Yes
Do you have any signage in lobbies to remind guests to maintain social distancing protocols?
No
Do you use physical distancing markers?
No
Do you use delivery robots to get stuff to guests' rooms?
No
Is there an individual air-conditioning/heating unit in each room (no central air-conditioning/heating system)?
No
If there are central air-conditioning/heating/ventilation systems, is air recirculation prevented?
No
Are rugs removed from guest rooms?
Yes
Are unnecessary items removed from guest rooms, such as decorative pillows, bed scarves/throws , paper notepads and pens?
Yes
Are air purification and sanitization devices installed?
No
Are linens, towels and laundry washed in accordance with the official guidelines?
Yes
Is dirty linen bagged in the guest room to eliminate excess contact while being transported to the laundry facility?
Yes
Food & Beverage Service
Do you offer pre-made boxed meals to guests?
No
Do you offer single-serve options instead of buffets for breakfast?
No
Do you offer contactless delivery for in-room dining?
Yes
Protocols & Certifications
Do you follow any of these protocols or have you obtained any of these certifications?
Warwick care program
Has there been a person appointed to supervise the correct implementation of the measures?
Yes
Do you check temperature for all onsite staff on a scheduled basis?
Yes
Do your staff practice social distancing guidelines?
Yes
Are there dedicated isolation zones on property?
Yes
Do you have clear guidelines on how to handle suspected or confirmed cases of coronavirus (COVID-19)?
Yes
Details: AS per the Fiji Ministry of health
Is there a doctor available either on-site or on-call?
Yes
Are there any services currently unavailable due to health and safety issues (e.g. valet parking, airport transfer, spa, gym, indoor pool, conference rooms, coffee points, etc.)?
Yes limited FandB outlets, limited access to the Gym
Has the hotel closed during the pandemic?
Yes
Show more
 
Ana Mandara Luxury Retreat
Bed & Breakfast in Port Macquarie,
AustraliaAustralia > New South Wales > Port Macquarie Hastings Pt A
9.5
Excellent
From $255
From $255
Bed & Breakfast where Extra Health & Safety Measures Have Been Taken Questionnaire Arrival
Do visitors need a health certificate (i.e. a test) prior to arrival?
No
Must QR code sign in
Do you perform temperature checks upon guests' arrivals?
No
Do you ensure contactless check-in/check-out?
Yes, by using an app
Do the hotel's main entrance doors open automatically?
No
Can guests access their room entrance directly from outside the hotel without entering the lobby?
Yes, certain room types.
Cleaning
Are the rooms left vacant for a minimum period of time after a guest checks out?
Yes, for 4 hours.
Is there an option for no in-room housekeeping during a guest's stay?
Yes
Do you allow fresh air to enter the rooms by leaving the windows open between departures and arrivals?
Yes
Does the cleaning crew wear appropriate personal protective equipment?
Yes
Do you sanitize the common areas?
Yes, multiple times per day
Are guests' luggage and belongings disinfected upon arrival?
No
Do you sanitize guests' keys/cards?
Yes
Do you provide thorough cleaning of the rooms?
Yes
Are all employees trained and monitored to follow a cleaning protocol?
Yes
Do you use disinfectants approved by regulatory authorities that kill the COVID-19 virus?
Yes
Do you use electrostatic sprayers with hospital-grade disinfectant to sanitize surfaces?
Yes
Do you disinfect high touch areas in guest rooms including light switches and door handles?
Yes
Limitations
Are elevator rides limited?
Yes, to one guest/family per car.
Is furniture in public areas arranged to allow more space for distancing?
Yes
Are guest rooms allowed to be accessed until check-in after they were cleaned?
No
Does the hotel operate at a limited capacity?
Yes, up to 80% of the rooms can be occupied
Does the hotel accept domestic bookings only?
No
Do you allow people who don't stay or work at the hotel to enter its premises?
No
Do you allow people who don't stay at the hotel to enter the rooms?
No
Have you altered check-in / check-out hours to allow more time between departures and arrivals?
No
Other limitations
Guests advise us prior ETA's
Accessories
Do you provide medical kits (masks, gloves and sanitizer) to the staff?
Yes
Do you provide medical kits (masks, gloves and sanitizer) to the guests?
Yes
Do you provide disinfecting wipes in each room?
Yes
Are there hand sanitizing stations throughout the hotel?
Yes
Is there a sanitizing sprayer for shoes outside each room?
No
Do you have any signage in lobbies to remind guests to maintain social distancing protocols?
Yes
Do you use physical distancing markers?
Yes
Is there an individual air-conditioning/heating unit in each room (no central air-conditioning/heating system)?
Yes
Are rugs removed from guest rooms?
Yes
Are air purification and sanitization devices installed?
Yes, in public areas and guest rooms
Are linens, towels and laundry washed in accordance with the official guidelines?
Yes
Is dirty linen bagged in the guest room to eliminate excess contact while being transported to the laundry facility?
Yes
Food & Beverage Service
Do you offer pre-made boxed meals to guests?
No
Do you offer single-serve options instead of buffets for breakfast?
Yes
Has there been a person appointed to supervise the correct implementation of the measures?
Yes
Do you check temperature for all onsite staff on a scheduled basis?
No
Do your staff practice social distancing guidelines?
Yes
Are there dedicated isolation zones on property?
No
Do you have clear guidelines on how to handle suspected or confirmed cases of coronavirus (COVID-19)?
Yes
Has the hotel closed during the pandemic?
Yes
Reopening Date: June, 21 2020
Show more
 
Sea Dragon Kangaroo Island
Bed & Breakfast in Penneshaw,
AustraliaAustralia > South Australia > Kangaroo Island
9.3
Excellent
From $699
From $699
Bed & Breakfast where Extra Health & Safety Measures Have Been Taken Questionnaire Arrival
Do visitors need a health certificate (i.e. a test) prior to arrival?
No
Do you perform temperature checks upon guests' arrivals?
No
Do you ensure contactless check-in/check-out?
Other
private briefing in villa
Do the hotel's main entrance doors open automatically?
No
Can guests access their room entrance directly from outside the hotel without entering the lobby?
Yes, all rooms
Cleaning
Are the rooms left vacant for a minimum period of time after a guest checks out?
No
Is there an option for no in-room housekeeping during a guest's stay?
Yes
Do you allow fresh air to enter the rooms by leaving the windows open between departures and arrivals?
Yes
Does the cleaning crew wear appropriate personal protective equipment?
Yes
Do you sanitize the common areas?
Yes, daily
Are guests' luggage and belongings disinfected upon arrival?
No
Are luggage trolleys sanitized after each use?
Yes
Do you sanitize guests' keys/cards?
Yes
Do you provide thorough cleaning of the rooms?
Yes
Are all employees trained and monitored to follow a cleaning protocol?
Yes
Do you use disinfectants approved by regulatory authorities that kill the COVID-19 virus?
Yes
Do you use electrostatic sprayers with hospital-grade disinfectant to sanitize surfaces?
No
Do you disinfect high touch areas in guest rooms including light switches and door handles?
Yes
Limitations
Are elevator rides limited?
There are no elevators
Is furniture in public areas arranged to allow more space for distancing?
Yes
Are guest rooms allowed to be accessed until check-in after they were cleaned?
No
Does the hotel operate at a limited capacity?
No
Does the hotel accept domestic bookings only?
Yes
Do you allow people who don't stay or work at the hotel to enter its premises?
No
Do you allow people who don't stay at the hotel to enter the rooms?
No
Have you altered check-in / check-out hours to allow more time between departures and arrivals?
No
Accessories
Do you provide medical kits (masks, gloves and sanitizer) to the staff?
Yes
Do you provide medical kits (masks, gloves and sanitizer) to the guests?
Yes
Do you provide disinfecting wipes in each room?
Yes
Are there hand sanitizing stations throughout the hotel?
Yes
Is there a sanitizing sprayer for shoes outside each room?
No
Do you have any signage in lobbies to remind guests to maintain social distancing protocols?
No
Do you use physical distancing markers?
No
Do you use delivery robots to get stuff to guests' rooms?
No
Is there an individual air-conditioning/heating unit in each room (no central air-conditioning/heating system)?
Yes
Are rugs removed from guest rooms?
No
Are unnecessary items removed from guest rooms, such as decorative pillows, bed scarves/throws , paper notepads and pens?
No
Are air purification and sanitization devices installed?
Yes, in public areas and guest rooms
Are linens, towels and laundry washed in accordance with the official guidelines?
Yes
Is dirty linen bagged in the guest room to eliminate excess contact while being transported to the laundry facility?
Yes
Food & Beverage Service
Do you offer pre-made boxed meals to guests?
Yes
Do you offer single-serve options instead of buffets for breakfast?
Yes
Do you offer contactless delivery for in-room dining?
Yes
Protocols & Certifications
Do you follow any of these protocols or have you obtained any of these certifications?
Australian Government Guidelines
Has there been a person appointed to supervise the correct implementation of the measures?
Yes
Do you check temperature for all onsite staff on a scheduled basis?
No
Do your staff practice social distancing guidelines?
Yes
Are there dedicated isolation zones on property?
No
Do you have clear guidelines on how to handle suspected or confirmed cases of coronavirus (COVID-19)?
Yes
Details: Guests are asked to stay in room until local doctor has investigated
Is there a doctor available either on-site or on-call?
Yes
Has the hotel closed during the pandemic?
No
Show more
 
Beachside Resort Motel Whitianga
Motel in Whitianga,
New ZealandNew Zealand > Waikato > Thames Coromandel
8.3
Very Good
From $130
From $130
Motel where Extra Health & Safety Measures Have Been Taken Questionnaire Arrival
Do visitors need a health certificate (i.e. a test) prior to arrival?
No
Do you perform temperature checks upon guests' arrivals?
No
Do you ensure contactless check-in/check-out?
Yes, through plexiglass structures in reception
Do the hotel's main entrance doors open automatically?
No
Can guests access their room entrance directly from outside the hotel without entering the lobby?
Yes, all rooms
Cleaning
Are the rooms left vacant for a minimum period of time after a guest checks out?
No
Is there an option for no in-room housekeeping during a guest's stay?
Yes
Do you allow fresh air to enter the rooms by leaving the windows open between departures and arrivals?
Yes
Does the cleaning crew wear appropriate personal protective equipment?
Yes
Do you sanitize the common areas?
Yes, multiple times per day
Are guests' luggage and belongings disinfected upon arrival?
No
Are luggage trolleys sanitized after each use?
Yes
Do you sanitize guests' keys/cards?
Yes
Do you provide thorough cleaning of the rooms?
Yes
Are all employees trained and monitored to follow a cleaning protocol?
Yes
Do you use disinfectants approved by regulatory authorities that kill the COVID-19 virus?
Yes
Do you use electrostatic sprayers with hospital-grade disinfectant to sanitize surfaces?
Yes
Do you disinfect high touch areas in guest rooms including light switches and door handles?
Yes
Limitations
Are elevator rides limited?
There are no elevators
Is furniture in public areas arranged to allow more space for distancing?
Yes
Are guest rooms allowed to be accessed until check-in after they were cleaned?
No
Does the hotel operate at a limited capacity?
No
Does the hotel accept domestic bookings only?
Yes
Do you allow people who don't stay or work at the hotel to enter its premises?
No
Do you allow people who don't stay at the hotel to enter the rooms?
No
Have you altered check-in / check-out hours to allow more time between departures and arrivals?
No
Accessories
Do you provide medical kits (masks, gloves and sanitizer) to the staff?
Yes
Do you provide medical kits (masks, gloves and sanitizer) to the guests?
No
Do you provide disinfecting wipes in each room?
No
Are there hand sanitizing stations throughout the hotel?
Yes
Is there a sanitizing sprayer for shoes outside each room?
No
Do you have any signage in lobbies to remind guests to maintain social distancing protocols?
Yes
Do you use physical distancing markers?
Yes
Do you use delivery robots to get stuff to guests' rooms?
No
Is there an individual air-conditioning/heating unit in each room (no central air-conditioning/heating system)?
Yes
Are rugs removed from guest rooms?
No
Are unnecessary items removed from guest rooms, such as decorative pillows, bed scarves/throws , paper notepads and pens?
Yes
Are air purification and sanitization devices installed?
Yes, in public areas
Are linens, towels and laundry washed in accordance with the official guidelines?
Yes
Is dirty linen bagged in the guest room to eliminate excess contact while being transported to the laundry facility?
Yes
Food & Beverage Service
Do you offer pre-made boxed meals to guests?
Yes
Do you offer single-serve options instead of buffets for breakfast?
Yes
Do you offer contactless delivery for in-room dining?
Yes
Has there been a person appointed to supervise the correct implementation of the measures?
Yes
Do you check temperature for all onsite staff on a scheduled basis?
No
Do your staff practice social distancing guidelines?
Yes
Are there dedicated isolation zones on property?
No
Do you have clear guidelines on how to handle suspected or confirmed cases of coronavirus (COVID-19)?
Yes
Is there a doctor available either on-site or on-call?
Yes
Has the hotel closed during the pandemic?
No
Show more
 
Sapphire Shores Luxury Retreat
Bed & Breakfast in Mount Martha,
AustraliaAustralia > Victoria > Mornington Peninsula West
9.2
Excellent
From $126
From $126
Bed & Breakfast where Extra Health & Safety Measures Have Been Taken Questionnaire Arrival
Do visitors need a health certificate (i.e. a test) prior to arrival?
No
Do you perform temperature checks upon guests' arrivals?
No
Do you ensure contactless check-in/check-out?
Yes, by touchscreen interface (self check-in kiosk)
Do the hotel's main entrance doors open automatically?
No
Can guests access their room entrance directly from outside the hotel without entering the lobby?
Yes, all rooms
Cleaning
Are the rooms left vacant for a minimum period of time after a guest checks out?
Yes, for 2 hours.
Is there an option for no in-room housekeeping during a guest's stay?
Yes
Do you allow fresh air to enter the rooms by leaving the windows open between departures and arrivals?
Yes
Does the cleaning crew wear appropriate personal protective equipment?
Yes
Do you sanitize the common areas?
Yes, daily
Are guests' luggage and belongings disinfected upon arrival?
No
Are luggage trolleys sanitized after each use?
Yes
Do you sanitize guests' keys/cards?
Yes
Do you provide thorough cleaning of the rooms?
Yes
Are all employees trained and monitored to follow a cleaning protocol?
Yes
Do you use disinfectants approved by regulatory authorities that kill the COVID-19 virus?
Yes
Do you use electrostatic sprayers with hospital-grade disinfectant to sanitize surfaces?
Yes
Do you disinfect high touch areas in guest rooms including light switches and door handles?
Yes
Limitations
Are elevator rides limited?
There are no elevators
Is furniture in public areas arranged to allow more space for distancing?
Yes
Are guest rooms allowed to be accessed until check-in after they were cleaned?
No
Does the hotel operate at a limited capacity?
No
Does the hotel accept domestic bookings only?
Yes
Do you allow people who don't stay or work at the hotel to enter its premises?
No
Do you allow people who don't stay at the hotel to enter the rooms?
No
Have you altered check-in / check-out hours to allow more time between departures and arrivals?
No
Accessories
Do you provide medical kits (masks, gloves and sanitizer) to the staff?
Yes
Do you provide medical kits (masks, gloves and sanitizer) to the guests?
No
Do you provide disinfecting wipes in each room?
No
Are there hand sanitizing stations throughout the hotel?
Yes
Is there a sanitizing sprayer for shoes outside each room?
No
Do you have any signage in lobbies to remind guests to maintain social distancing protocols?
Yes
Do you use physical distancing markers?
No
Do you use delivery robots to get stuff to guests' rooms?
No
Is there an individual air-conditioning/heating unit in each room (no central air-conditioning/heating system)?
Yes
Are rugs removed from guest rooms?
No
Are unnecessary items removed from guest rooms, such as decorative pillows, bed scarves/throws , paper notepads and pens?
No
Are air purification and sanitization devices installed?
No
Are linens, towels and laundry washed in accordance with the official guidelines?
Yes
Is dirty linen bagged in the guest room to eliminate excess contact while being transported to the laundry facility?
Yes
Food & Beverage Service
Do you offer pre-made boxed meals to guests?
No
Do you offer single-serve options instead of buffets for breakfast?
Yes
Do you offer contactless delivery for in-room dining?
Yes
Protocols & Certifications
Do you follow any of these protocols or have you obtained any of these certifications?
Mornington Council Health Certification for premises and kitchen
Has there been a person appointed to supervise the correct implementation of the measures?
Yes
Do you check temperature for all onsite staff on a scheduled basis?
Yes
Do your staff practice social distancing guidelines?
Yes
Are there dedicated isolation zones on property?
No
Do you have clear guidelines on how to handle suspected or confirmed cases of coronavirus (COVID-19)?
Yes
Is there a doctor available either on-site or on-call?
Yes
Has the hotel closed during the pandemic?
No
Show more
 
Giants Table and Cottages
Lodge in Maydena,
AustraliaAustralia > Tasmania > Derwent Valley
8.4
Very Good
From $117
From $117
Lodge where Extra Health & Safety Measures Have Been Taken Questionnaire Arrival
Do visitors need a health certificate (i.e. a test) prior to arrival?
No
Do you perform temperature checks upon guests' arrivals?
No
Do you ensure contactless check-in/check-out?
Yes, by using an app
Do the hotel's main entrance doors open automatically?
No
Can guests access their room entrance directly from outside the hotel without entering the lobby?
Yes, all rooms
Cleaning
Are the rooms left vacant for a minimum period of time after a guest checks out?
Yes, for 5 hours.
Is there an option for no in-room housekeeping during a guest's stay?
Yes
Do you allow fresh air to enter the rooms by leaving the windows open between departures and arrivals?
Yes
Does the cleaning crew wear appropriate personal protective equipment?
Yes
Do you sanitize the common areas?
Yes, multiple times per day
Are guests' luggage and belongings disinfected upon arrival?
No
Are luggage trolleys sanitized after each use?
No
Do you sanitize guests' keys/cards?
Yes
Do you provide thorough cleaning of the rooms?
Yes
Are all employees trained and monitored to follow a cleaning protocol?
Yes
Do you use disinfectants approved by regulatory authorities that kill the COVID-19 virus?
Yes
Do you use electrostatic sprayers with hospital-grade disinfectant to sanitize surfaces?
No
Do you disinfect high touch areas in guest rooms including light switches and door handles?
Yes
Limitations
Are elevator rides limited?
There are no elevators
Is furniture in public areas arranged to allow more space for distancing?
Yes
Are guest rooms allowed to be accessed until check-in after they were cleaned?
No
Does the hotel operate at a limited capacity?
No
Do you allow people who don't stay or work at the hotel to enter its premises?
No
Do you allow people who don't stay at the hotel to enter the rooms?
No
Have you altered check-in / check-out hours to allow more time between departures and arrivals?
Yes, New hours: Check-in: 10:00 - Check-out: 03:00
Accessories
Do you provide medical kits (masks, gloves and sanitizer) to the staff?
Yes
Do you provide medical kits (masks, gloves and sanitizer) to the guests?
No
Do you provide disinfecting wipes in each room?
Yes
Are there hand sanitizing stations throughout the hotel?
Yes
Is there a sanitizing sprayer for shoes outside each room?
No
Do you have any signage in lobbies to remind guests to maintain social distancing protocols?
Yes
Do you use physical distancing markers?
No
Do you use delivery robots to get stuff to guests' rooms?
No
Is there an individual air-conditioning/heating unit in each room (no central air-conditioning/heating system)?
Yes
If there are central air-conditioning/heating/ventilation systems, is air recirculation prevented?
Yes
Are rugs removed from guest rooms?
No
Are unnecessary items removed from guest rooms, such as decorative pillows, bed scarves/throws , paper notepads and pens?
Yes
Are air purification and sanitization devices installed?
No
Are linens, towels and laundry washed in accordance with the official guidelines?
Yes
Is dirty linen bagged in the guest room to eliminate excess contact while being transported to the laundry facility?
Yes
Food & Beverage Service
Do you offer pre-made boxed meals to guests?
No
Do you offer single-serve options instead of buffets for breakfast?
Yes
Do you offer contactless delivery for in-room dining?
No
Protocols & Certifications
Do you follow any of these protocols or have you obtained any of these certifications?
TICT
Has there been a person appointed to supervise the correct implementation of the measures?
Yes
Do you check temperature for all onsite staff on a scheduled basis?
Yes
Do your staff practice social distancing guidelines?
Yes
Are there dedicated isolation zones on property?
No
Do you have clear guidelines on how to handle suspected or confirmed cases of coronavirus (COVID-19)?
Yes
Is there a doctor available either on-site or on-call?
No
Has the hotel closed during the pandemic?
Yes
Reopening Date: 06/15/2020
Show more
 
Forest Lodge Resort
Resort in Pemberton,
AustraliaAustralia > Western Australia > Manjimup
8.5
Very Good
From $138
From $138
Resort where Extra Health & Safety Measures Have Been Taken Questionnaire Arrival
Do visitors need a health certificate (i.e. a test) prior to arrival?
No
Do you perform temperature checks upon guests' arrivals?
No
Do you ensure contactless check-in/check-out?
Other
Self Check In and key drop
Do the hotel's main entrance doors open automatically?
No
Can guests access their room entrance directly from outside the hotel without entering the lobby?
Yes, all rooms
Cleaning
Are the rooms left vacant for a minimum period of time after a guest checks out?
Yes, for 4 hours.
Is there an option for no in-room housekeeping during a guest's stay?
Yes
Do you allow fresh air to enter the rooms by leaving the windows open between departures and arrivals?
Yes
Does the cleaning crew wear appropriate personal protective equipment?
Yes
Do you sanitize the common areas?
Yes, multiple times per day
Are guests' luggage and belongings disinfected upon arrival?
No
Are luggage trolleys sanitized after each use?
Yes
Do you sanitize guests' keys/cards?
Yes
Do you provide thorough cleaning of the rooms?
Yes
Are all employees trained and monitored to follow a cleaning protocol?
Yes
Do you use disinfectants approved by regulatory authorities that kill the COVID-19 virus?
Yes
Do you use electrostatic sprayers with hospital-grade disinfectant to sanitize surfaces?
Yes
Do you disinfect high touch areas in guest rooms including light switches and door handles?
Yes
Limitations
Are elevator rides limited?
There are no elevators
Is furniture in public areas arranged to allow more space for distancing?
Yes
Are guest rooms allowed to be accessed until check-in after they were cleaned?
No
Does the hotel operate at a limited capacity?
No
Does the hotel accept domestic bookings only?
No
Do you allow people who don't stay or work at the hotel to enter its premises?
Yes
Do you allow people who don't stay at the hotel to enter the rooms?
No
Have you altered check-in / check-out hours to allow more time between departures and arrivals?
Yes, New hours: Check-in: 00:00 - Check-out: 00:00
Accessories
Do you provide medical kits (masks, gloves and sanitizer) to the staff?
Yes
Do you provide medical kits (masks, gloves and sanitizer) to the guests?
No
Do you provide disinfecting wipes in each room?
Yes
Are there hand sanitizing stations throughout the hotel?
Yes
Is there a sanitizing sprayer for shoes outside each room?
No
Do you have any signage in lobbies to remind guests to maintain social distancing protocols?
Yes
Do you use physical distancing markers?
No
Do you use delivery robots to get stuff to guests' rooms?
No
Is there an individual air-conditioning/heating unit in each room (no central air-conditioning/heating system)?
Yes
If there are central air-conditioning/heating/ventilation systems, is air recirculation prevented?
Yes
Are rugs removed from guest rooms?
No
Are unnecessary items removed from guest rooms, such as decorative pillows, bed scarves/throws , paper notepads and pens?
No
Are air purification and sanitization devices installed?
No
Are linens, towels and laundry washed in accordance with the official guidelines?
Yes
Is dirty linen bagged in the guest room to eliminate excess contact while being transported to the laundry facility?
Yes
Food & Beverage Service
Do you offer pre-made boxed meals to guests?
Yes
Do you offer single-serve options instead of buffets for breakfast?
Yes
Do you offer contactless delivery for in-room dining?
Yes
Protocols & Certifications
Do you follow any of these protocols or have you obtained any of these certifications?
WA Covid-19 Hygiene Certification Plan
Has there been a person appointed to supervise the correct implementation of the measures?
Yes
Do you check temperature for all onsite staff on a scheduled basis?
No
Do your staff practice social distancing guidelines?
Yes
Are there dedicated isolation zones on property?
No
Do you have clear guidelines on how to handle suspected or confirmed cases of coronavirus (COVID-19)?
Yes
Details: Stay at home orders, seek medical attention
Is there a doctor available either on-site or on-call?
No
Are there any services currently unavailable due to health and safety issues (e.g. valet parking, airport transfer, spa, gym, indoor pool, conference rooms, coffee points, etc.)?
Breakfast not available until 1 July 2020
Has the hotel closed during the pandemic?
No
Additional Information:
Pemberton and the area has not had any cases during the entire Pandemic. We have acted from end January with highest caution. We have implemented HACCAP Hygiene and Cleaning Standards 2019 and been extremely careful in all our approach. Guests are far from each other as the unites are well separated and spread out on 5 hectare.
Show more
 
The Black Sparrow
Resort in Howqua,
AustraliaAustralia > Victoria > Mansfield
8.6
Very Good
From $119
From $119
Resort where Extra Health & Safety Measures Have Been Taken Questionnaire Arrival
Do visitors need a health certificate (i.e. a test) prior to arrival?
No
Do you perform temperature checks upon guests' arrivals?
No
Do you ensure contactless check-in/check-out?
No
Do the hotel's main entrance doors open automatically?
No
Can guests access their room entrance directly from outside the hotel without entering the lobby?
Yes, all rooms
Cleaning
Are the rooms left vacant for a minimum period of time after a guest checks out?
Yes, for 48 hours.
Is there an option for no in-room housekeeping during a guest's stay?
Yes
Do you allow fresh air to enter the rooms by leaving the windows open between departures and arrivals?
Yes
Does the cleaning crew wear appropriate personal protective equipment?
Yes
Do you sanitize the common areas?
Yes, multiple times per day
Are guests' luggage and belongings disinfected upon arrival?
No
Are luggage trolleys sanitized after each use?
Yes
Do you sanitize guests' keys/cards?
Yes
Do you provide thorough cleaning of the rooms?
Yes
Are all employees trained and monitored to follow a cleaning protocol?
Yes
Do you use disinfectants approved by regulatory authorities that kill the COVID-19 virus?
Yes
Do you use electrostatic sprayers with hospital-grade disinfectant to sanitize surfaces?
Yes
Do you disinfect high touch areas in guest rooms including light switches and door handles?
Yes
Limitations
Are elevator rides limited?
There are no elevators
Is furniture in public areas arranged to allow more space for distancing?
Yes
Are guest rooms allowed to be accessed until check-in after they were cleaned?
No
Does the hotel operate at a limited capacity?
No
Does the hotel accept domestic bookings only?
No
Do you allow people who don't stay or work at the hotel to enter its premises?
No
Do you allow people who don't stay at the hotel to enter the rooms?
No
Have you altered check-in / check-out hours to allow more time between departures and arrivals?
No
Accessories
Do you provide medical kits (masks, gloves and sanitizer) to the staff?
No
Do you provide medical kits (masks, gloves and sanitizer) to the guests?
No
Do you provide disinfecting wipes in each room?
No
Are there hand sanitizing stations throughout the hotel?
No
Is there a sanitizing sprayer for shoes outside each room?
No
Do you have any signage in lobbies to remind guests to maintain social distancing protocols?
No
Do you use physical distancing markers?
No
Do you use delivery robots to get stuff to guests' rooms?
No
Is there an individual air-conditioning/heating unit in each room (no central air-conditioning/heating system)?
Yes
If there are central air-conditioning/heating/ventilation systems, is air recirculation prevented?
Yes
Are rugs removed from guest rooms?
No
Are unnecessary items removed from guest rooms, such as decorative pillows, bed scarves/throws , paper notepads and pens?
Yes
Are air purification and sanitization devices installed?
Yes, in public areas and guest rooms
Are linens, towels and laundry washed in accordance with the official guidelines?
Yes
Is dirty linen bagged in the guest room to eliminate excess contact while being transported to the laundry facility?
Yes
Food & Beverage Service
Do you offer pre-made boxed meals to guests?
No
Do you offer single-serve options instead of buffets for breakfast?
No
Do you offer contactless delivery for in-room dining?
Yes
Protocols & Certifications
Do you follow any of these protocols or have you obtained any of these certifications?
Amazing Thailand Safety and Health Administration: SHA
"Health First" certification issued by the Hellenic Chamber of Hotels / Ministry of Tourism in Greece
Kempinski White Glove Service
Turkish certificate for coronavirus-free tourism resorts
Has there been a person appointed to supervise the correct implementation of the measures?
Yes
Do you check temperature for all onsite staff on a scheduled basis?
Yes
Do your staff practice social distancing guidelines?
Yes
Are there dedicated isolation zones on property?
Yes
Do you have clear guidelines on how to handle suspected or confirmed cases of coronavirus (COVID-19)?
Yes
Is there a doctor available either on-site or on-call?
Yes
Has the hotel closed during the pandemic?
Yes
Show more
 
Aalbany Motel Narrabri
Motel in Narrabri,
AustraliaAustralia > New South Wales > Narrabri
8.5
Very Good
From $93
From $93
Motel where Extra Health & Safety Measures Have Been Taken Questionnaire Arrival
Do visitors need a health certificate (i.e. a test) prior to arrival?
No
Do you perform temperature checks upon guests' arrivals?
No
Do you ensure contactless check-in/check-out?
No
Do the hotel's main entrance doors open automatically?
No
Can guests access their room entrance directly from outside the hotel without entering the lobby?
Yes, all rooms
Cleaning
Are the rooms left vacant for a minimum period of time after a guest checks out?
Yes, for 8 hours.
Is there an option for no in-room housekeeping during a guest's stay?
Yes
Do you allow fresh air to enter the rooms by leaving the windows open between departures and arrivals?
Yes
Does the cleaning crew wear appropriate personal protective equipment?
Yes
Do you sanitize the common areas?
Yes, multiple times per day
Are guests' luggage and belongings disinfected upon arrival?
No
Are luggage trolleys sanitized after each use?
Yes
Do you sanitize guests' keys/cards?
Yes
Do you provide thorough cleaning of the rooms?
Yes
Are all employees trained and monitored to follow a cleaning protocol?
Yes
Do you use disinfectants approved by regulatory authorities that kill the COVID-19 virus?
Yes
Do you use electrostatic sprayers with hospital-grade disinfectant to sanitize surfaces?
Yes
Do you disinfect high touch areas in guest rooms including light switches and door handles?
Yes
Limitations
Are elevator rides limited?
No
Is furniture in public areas arranged to allow more space for distancing?
Yes
Are guest rooms allowed to be accessed until check-in after they were cleaned?
No
Does the hotel operate at a limited capacity?
No
Does the hotel accept domestic bookings only?
No
Do you allow people who don't stay or work at the hotel to enter its premises?
No
Do you allow people who don't stay at the hotel to enter the rooms?
No
Have you altered check-in / check-out hours to allow more time between departures and arrivals?
Yes, New hours: Check-in: 00:00 - Check-out: 00:00
Accessories
Do you provide medical kits (masks, gloves and sanitizer) to the staff?
Yes
Do you provide medical kits (masks, gloves and sanitizer) to the guests?
No
Do you provide disinfecting wipes in each room?
Yes
Are there hand sanitizing stations throughout the hotel?
Yes
Is there a sanitizing sprayer for shoes outside each room?
No
Do you have any signage in lobbies to remind guests to maintain social distancing protocols?
Yes
Do you use physical distancing markers?
No
Do you use delivery robots to get stuff to guests' rooms?
No
Is there an individual air-conditioning/heating unit in each room (no central air-conditioning/heating system)?
Yes
If there are central air-conditioning/heating/ventilation systems, is air recirculation prevented?
Yes
Are rugs removed from guest rooms?
No
Are unnecessary items removed from guest rooms, such as decorative pillows, bed scarves/throws , paper notepads and pens?
No
Are air purification and sanitization devices installed?
Yes, in public areas and guest rooms
Are linens, towels and laundry washed in accordance with the official guidelines?
Yes
Is dirty linen bagged in the guest room to eliminate excess contact while being transported to the laundry facility?
Yes
Food & Beverage Service
Do you offer pre-made boxed meals to guests?
No
Do you offer single-serve options instead of buffets for breakfast?
Yes
Do you offer contactless delivery for in-room dining?
Yes
Has there been a person appointed to supervise the correct implementation of the measures?
Yes
Do you check temperature for all onsite staff on a scheduled basis?
No
Do your staff practice social distancing guidelines?
Yes
Are there dedicated isolation zones on property?
No
Do you have clear guidelines on how to handle suspected or confirmed cases of coronavirus (COVID-19)?
Yes
Is there a doctor available either on-site or on-call?
Yes
Has the hotel closed during the pandemic?
No
Show more
 
Bella Vista Motel Oamaru
Motel in Oamaru,
New ZealandNew Zealand > Otago > Waitaki
7.8
Good
From $132
From $132
Motel where Extra Health & Safety Measures Have Been Taken Questionnaire Arrival
Do visitors need a health certificate (i.e. a test) prior to arrival?
Yes
Do you perform temperature checks upon guests' arrivals?
No
Do you ensure contactless check-in/check-out?
Yes, by using an app
Do the hotel's main entrance doors open automatically?
No
Can guests access their room entrance directly from outside the hotel without entering the lobby?
Yes, all rooms
Cleaning
Are the rooms left vacant for a minimum period of time after a guest checks out?
Yes, for 2 hours.
Is there an option for no in-room housekeeping during a guest's stay?
Yes
Do you allow fresh air to enter the rooms by leaving the windows open between departures and arrivals?
Yes
Does the cleaning crew wear appropriate personal protective equipment?
Yes
Do you sanitize the common areas?
Yes, multiple times per day
Are guests' luggage and belongings disinfected upon arrival?
Yes
Are luggage trolleys sanitized after each use?
Yes
Do you sanitize guests' keys/cards?
Yes
Do you provide thorough cleaning of the rooms?
Yes
Are all employees trained and monitored to follow a cleaning protocol?
Yes
Do you use disinfectants approved by regulatory authorities that kill the COVID-19 virus?
Yes
Do you use electrostatic sprayers with hospital-grade disinfectant to sanitize surfaces?
Yes
Do you disinfect high touch areas in guest rooms including light switches and door handles?
Yes
Limitations
Are elevator rides limited?
There are no elevators
Is furniture in public areas arranged to allow more space for distancing?
Yes
Are guest rooms allowed to be accessed until check-in after they were cleaned?
No
Does the hotel operate at a limited capacity?
No
Does the hotel accept domestic bookings only?
No
Do you allow people who don't stay or work at the hotel to enter its premises?
Yes
Do you allow people who don't stay at the hotel to enter the rooms?
No
Have you altered check-in / check-out hours to allow more time between departures and arrivals?
Yes, New hours: Check-in: 00:00 - Check-out: 00:00
Other limitations
Contactless
Accessories
Do you provide medical kits (masks, gloves and sanitizer) to the staff?
Yes
Do you provide medical kits (masks, gloves and sanitizer) to the guests?
No
Do you provide disinfecting wipes in each room?
Yes
Are there hand sanitizing stations throughout the hotel?
No
Is there a sanitizing sprayer for shoes outside each room?
No
Do you have any signage in lobbies to remind guests to maintain social distancing protocols?
Yes
Do you use physical distancing markers?
Yes
Do you use delivery robots to get stuff to guests' rooms?
No
Is there an individual air-conditioning/heating unit in each room (no central air-conditioning/heating system)?
Yes
If there are central air-conditioning/heating/ventilation systems, is air recirculation prevented?
No
Are rugs removed from guest rooms?
No
Are unnecessary items removed from guest rooms, such as decorative pillows, bed scarves/throws , paper notepads and pens?
No
Are air purification and sanitization devices installed?
No
Are linens, towels and laundry washed in accordance with the official guidelines?
Yes
Is dirty linen bagged in the guest room to eliminate excess contact while being transported to the laundry facility?
Yes
Food & Beverage Service
Do you offer pre-made boxed meals to guests?
No
Do you offer single-serve options instead of buffets for breakfast?
Yes
Do you offer contactless delivery for in-room dining?
Yes
Has there been a person appointed to supervise the correct implementation of the measures?
Yes
Do you check temperature for all onsite staff on a scheduled basis?
Yes
Do your staff practice social distancing guidelines?
Yes
Are there dedicated isolation zones on property?
No
Do you have clear guidelines on how to handle suspected or confirmed cases of coronavirus (COVID-19)?
Yes
Is there a doctor available either on-site or on-call?
Yes
Are there any services currently unavailable due to health and safety issues (e.g. valet parking, airport transfer, spa, gym, indoor pool, conference rooms, coffee points, etc.)?
Breakfast are by appointment only
Has the hotel closed during the pandemic?
Yes
Reopening Date: 05/22/2020
Show more
 
298 Westside Motor Lodge
Motel in Christchurch,
New ZealandNew Zealand > Canterbury > Christchurch
8.3
Very Good
From $95
From $95
Motel where Extra Health & Safety Measures Have Been Taken Questionnaire Arrival
Do visitors need a health certificate (i.e. a test) prior to arrival?
No
Do you perform temperature checks upon guests' arrivals?
No
Do you ensure contactless check-in/check-out?
Other
We can arrange for the key to be left in there room and they can make payment online
Do the hotel's main entrance doors open automatically?
No
Can guests access their room entrance directly from outside the hotel without entering the lobby?
Yes, all rooms
Cleaning
Are the rooms left vacant for a minimum period of time after a guest checks out?
Yes, for 2 hours.
Is there an option for no in-room housekeeping during a guest's stay?
Yes
Do you allow fresh air to enter the rooms by leaving the windows open between departures and arrivals?
Yes
Does the cleaning crew wear appropriate personal protective equipment?
Yes
Do you sanitize the common areas?
Yes, daily
Are guests' luggage and belongings disinfected upon arrival?
No
Do you sanitize guests' keys/cards?
Yes
Do you provide thorough cleaning of the rooms?
Yes
Are all employees trained and monitored to follow a cleaning protocol?
Yes
Do you use disinfectants approved by regulatory authorities that kill the COVID-19 virus?
Yes
Do you use electrostatic sprayers with hospital-grade disinfectant to sanitize surfaces?
No
Do you disinfect high touch areas in guest rooms including light switches and door handles?
Yes
Limitations
Are elevator rides limited?
There are no elevators
Is furniture in public areas arranged to allow more space for distancing?
Yes
Are guest rooms allowed to be accessed until check-in after they were cleaned?
No
Does the hotel operate at a limited capacity?
No
Does the hotel accept domestic bookings only?
No
Do you allow people who don't stay or work at the hotel to enter its premises?
Yes
Do you allow people who don't stay at the hotel to enter the rooms?
No
Have you altered check-in / check-out hours to allow more time between departures and arrivals?
Yes, New hours: Check-in: 14:00 - Check-out: 10:00
Accessories
Do you provide medical kits (masks, gloves and sanitizer) to the staff?
Yes
Do you provide medical kits (masks, gloves and sanitizer) to the guests?
Yes
Do you provide disinfecting wipes in each room?
No
Is there a sanitizing sprayer for shoes outside each room?
No
Do you have any signage in lobbies to remind guests to maintain social distancing protocols?
Yes
Do you use physical distancing markers?
No
Do you use delivery robots to get stuff to guests' rooms?
No
Is there an individual air-conditioning/heating unit in each room (no central air-conditioning/heating system)?
Yes
Are rugs removed from guest rooms?
No
Are unnecessary items removed from guest rooms, such as decorative pillows, bed scarves/throws , paper notepads and pens?
No
Are air purification and sanitization devices installed?
Yes, in public areas
Are linens, towels and laundry washed in accordance with the official guidelines?
Yes
Is dirty linen bagged in the guest room to eliminate excess contact while being transported to the laundry facility?
Yes
Food & Beverage Service
Do you offer pre-made boxed meals to guests?
Yes
Do you offer single-serve options instead of buffets for breakfast?
Yes
Do you offer contactless delivery for in-room dining?
Yes
Protocols & Certifications
Do you follow any of these protocols or have you obtained any of these certifications?
Qualmark 4 star plus
Has there been a person appointed to supervise the correct implementation of the measures?
Yes
Do you check temperature for all onsite staff on a scheduled basis?
No
Do your staff practice social distancing guidelines?
Yes
Are there dedicated isolation zones on property?
Yes
Do you have clear guidelines on how to handle suspected or confirmed cases of coronavirus (COVID-19)?
Yes
Details: Keep them islolated and ring for advice
Is there a doctor available either on-site or on-call?
Yes
Has the hotel closed during the pandemic?
No
Show more
 
Endeavour Court Motor Inn
Motel in Dubbo,
AustraliaAustralia > New South Wales > Dubbo Pt A
8.4
Very Good
From $112
From $112
Motel where Extra Health & Safety Measures Have Been Taken Questionnaire Arrival
Do visitors need a health certificate (i.e. a test) prior to arrival?
No
Do you perform temperature checks upon guests' arrivals?
No
Do you ensure contactless check-in/check-out?
Yes, by using an app
Do the hotel's main entrance doors open automatically?
No
Can guests access their room entrance directly from outside the hotel without entering the lobby?
Yes, all rooms
Cleaning
Are the rooms left vacant for a minimum period of time after a guest checks out?
Yes, for 24 hours.
Is there an option for no in-room housekeeping during a guest's stay?
Yes
Do you allow fresh air to enter the rooms by leaving the windows open between departures and arrivals?
Yes
Does the cleaning crew wear appropriate personal protective equipment?
Yes
Do you sanitize the common areas?
Yes, multiple times per day
Are guests' luggage and belongings disinfected upon arrival?
No
Do you sanitize guests' keys/cards?
Yes
Do you provide thorough cleaning of the rooms?
Yes
Are all employees trained and monitored to follow a cleaning protocol?
Yes
Do you use disinfectants approved by regulatory authorities that kill the COVID-19 virus?
Yes
Do you use electrostatic sprayers with hospital-grade disinfectant to sanitize surfaces?
Yes
Do you disinfect high touch areas in guest rooms including light switches and door handles?
Yes
Limitations
Are elevator rides limited?
There are no elevators
Is furniture in public areas arranged to allow more space for distancing?
Yes
Are guest rooms allowed to be accessed until check-in after they were cleaned?
Yes
Does the hotel operate at a limited capacity?
Yes
Does the hotel accept domestic bookings only?
Yes
Do you allow people who don't stay or work at the hotel to enter its premises?
No
Do you allow people who don't stay at the hotel to enter the rooms?
No
Have you altered check-in / check-out hours to allow more time between departures and arrivals?
No
Accessories
Do you provide medical kits (masks, gloves and sanitizer) to the staff?
Yes
Do you provide medical kits (masks, gloves and sanitizer) to the guests?
No
Do you provide disinfecting wipes in each room?
No
Are there hand sanitizing stations throughout the hotel?
Yes
Is there a sanitizing sprayer for shoes outside each room?
No
Do you have any signage in lobbies to remind guests to maintain social distancing protocols?
Yes
Do you use physical distancing markers?
Yes
Do you use delivery robots to get stuff to guests' rooms?
No
Is there an individual air-conditioning/heating unit in each room (no central air-conditioning/heating system)?
Yes
Are rugs removed from guest rooms?
No
Are unnecessary items removed from guest rooms, such as decorative pillows, bed scarves/throws , paper notepads and pens?
No
Are air purification and sanitization devices installed?
Yes, in public areas and guest rooms
Are linens, towels and laundry washed in accordance with the official guidelines?
Yes
Is dirty linen bagged in the guest room to eliminate excess contact while being transported to the laundry facility?
Yes
Food & Beverage Service
Do you offer pre-made boxed meals to guests?
No
Do you offer single-serve options instead of buffets for breakfast?
Yes
Do you offer contactless delivery for in-room dining?
Yes
Has there been a person appointed to supervise the correct implementation of the measures?
Yes
Do you check temperature for all onsite staff on a scheduled basis?
No
Do your staff practice social distancing guidelines?
Yes
Are there dedicated isolation zones on property?
Yes
Do you have clear guidelines on how to handle suspected or confirmed cases of coronavirus (COVID-19)?
No
Is there a doctor available either on-site or on-call?
No
Has the hotel closed during the pandemic?
No
Show more
 
Orange Stay at Collins Wharf
Aparthotel in Melbourne,
AustraliaAustralia > Victoria > Port Phillip West
8.2
Very Good
From $110
From $110
Aparthotel where Extra Health & Safety Measures Have Been Taken Questionnaire Arrival
Do visitors need a health certificate (i.e. a test) prior to arrival?
No
Do you perform temperature checks upon guests' arrivals?
No
Do you ensure contactless check-in/check-out?
No
Do the hotel's main entrance doors open automatically?
Yes
Can guests access their room entrance directly from outside the hotel without entering the lobby?
No
Cleaning
Are the rooms left vacant for a minimum period of time after a guest checks out?
No
Is there an option for no in-room housekeeping during a guest's stay?
Yes
Do you allow fresh air to enter the rooms by leaving the windows open between departures and arrivals?
Yes
Does the cleaning crew wear appropriate personal protective equipment?
Yes
Do you sanitize the common areas?
Yes, daily
Are guests' luggage and belongings disinfected upon arrival?
No
Are luggage trolleys sanitized after each use?
No
Do you sanitize guests' keys/cards?
Yes
Do you provide thorough cleaning of the rooms?
Yes
Are all employees trained and monitored to follow a cleaning protocol?
Yes
Do you use disinfectants approved by regulatory authorities that kill the COVID-19 virus?
Yes
Do you use electrostatic sprayers with hospital-grade disinfectant to sanitize surfaces?
Yes
Do you disinfect high touch areas in guest rooms including light switches and door handles?
Yes
Limitations
Are elevator rides limited?
Yes, other limit
2 per person
Is furniture in public areas arranged to allow more space for distancing?
Yes
Are guest rooms allowed to be accessed until check-in after they were cleaned?
Yes
Does the hotel operate at a limited capacity?
Yes, up to 100% of the rooms can be occupied
Does the hotel accept domestic bookings only?
No
Do you allow people who don't stay or work at the hotel to enter its premises?
No
Do you allow people who don't stay at the hotel to enter the rooms?
No
Have you altered check-in / check-out hours to allow more time between departures and arrivals?
No
Accessories
Do you provide medical kits (masks, gloves and sanitizer) to the staff?
Yes
Do you provide medical kits (masks, gloves and sanitizer) to the guests?
Yes
Do you provide disinfecting wipes in each room?
No
Are there hand sanitizing stations throughout the hotel?
Yes
Is there a sanitizing sprayer for shoes outside each room?
No
Do you have any signage in lobbies to remind guests to maintain social distancing protocols?
Yes
Do you use physical distancing markers?
No
Do you use delivery robots to get stuff to guests' rooms?
No
Is there an individual air-conditioning/heating unit in each room (no central air-conditioning/heating system)?
Yes
If there are central air-conditioning/heating/ventilation systems, is air recirculation prevented?
Yes
Are rugs removed from guest rooms?
No
Are unnecessary items removed from guest rooms, such as decorative pillows, bed scarves/throws , paper notepads and pens?
Yes
Are air purification and sanitization devices installed?
Yes, in public areas
Are linens, towels and laundry washed in accordance with the official guidelines?
Yes
Is dirty linen bagged in the guest room to eliminate excess contact while being transported to the laundry facility?
Yes
Food & Beverage Service
Do you offer pre-made boxed meals to guests?
No
Do you offer single-serve options instead of buffets for breakfast?
No
Do you offer contactless delivery for in-room dining?
No
Protocols & Certifications
Do you follow any of these protocols or have you obtained any of these certifications?
Airbnb cleaning certification
Has there been a person appointed to supervise the correct implementation of the measures?
Yes
Do you check temperature for all onsite staff on a scheduled basis?
Yes
Do your staff practice social distancing guidelines?
Yes
Are there dedicated isolation zones on property?
Yes
Do you have clear guidelines on how to handle suspected or confirmed cases of coronavirus (COVID-19)?
Yes
Is there a doctor available either on-site or on-call?
Yes
Are there any services currently unavailable due to health and safety issues (e.g. valet parking, airport transfer, spa, gym, indoor pool, conference rooms, coffee points, etc.)?
Gym

Indoor pool
Has the hotel closed during the pandemic?
No
Show more
 
ibis Budget Coffs Harbour
Hotel in Coffs Harbour,
AustraliaAustralia > New South Wales > Coffs Harbour Pt A
5.5
Rated
From $52
From $52
Hotel where Extra Health & Safety Measures Have Been Taken Questionnaire Arrival
Do visitors need a health certificate (i.e. a test) prior to arrival?
No
Do you perform temperature checks upon guests' arrivals?
Yes, random checks
Do you ensure contactless check-in/check-out?
Yes, through plexiglass structures in reception
Do the hotel's main entrance doors open automatically?
No
Can guests access their room entrance directly from outside the hotel without entering the lobby?
No
Cleaning
Are the rooms left vacant for a minimum period of time after a guest checks out?
No
Is there an option for no in-room housekeeping during a guest's stay?
Yes
Do you allow fresh air to enter the rooms by leaving the windows open between departures and arrivals?
Yes
Does the cleaning crew wear appropriate personal protective equipment?
Yes
Do you sanitize the common areas?
Yes, multiple times per day
Are guests' luggage and belongings disinfected upon arrival?
No
Do you sanitize guests' keys/cards?
Yes
Do you provide thorough cleaning of the rooms?
Yes
Are all employees trained and monitored to follow a cleaning protocol?
Yes
Do you use disinfectants approved by regulatory authorities that kill the COVID-19 virus?
Yes
Do you use electrostatic sprayers with hospital-grade disinfectant to sanitize surfaces?
Yes
Do you disinfect high touch areas in guest rooms including light switches and door handles?
Yes
Limitations
Are elevator rides limited?
There are no elevators
Is furniture in public areas arranged to allow more space for distancing?
Yes
Are guest rooms allowed to be accessed until check-in after they were cleaned?
No
Does the hotel operate at a limited capacity?
No
Does the hotel accept domestic bookings only?
No
Do you allow people who don't stay or work at the hotel to enter its premises?
No
Do you allow people who don't stay at the hotel to enter the rooms?
No
Have you altered check-in / check-out hours to allow more time between departures and arrivals?
No
Accessories
Do you provide medical kits (masks, gloves and sanitizer) to the staff?
Yes
Do you provide medical kits (masks, gloves and sanitizer) to the guests?
Yes
Do you provide disinfecting wipes in each room?
No
Are there hand sanitizing stations throughout the hotel?
Yes
Is there a sanitizing sprayer for shoes outside each room?
No
Do you have any signage in lobbies to remind guests to maintain social distancing protocols?
Yes
Do you use physical distancing markers?
Yes
Is there an individual air-conditioning/heating unit in each room (no central air-conditioning/heating system)?
Yes
If there are central air-conditioning/heating/ventilation systems, is air recirculation prevented?
No
Are unnecessary items removed from guest rooms, such as decorative pillows, bed scarves/throws , paper notepads and pens?
Yes
Are air purification and sanitization devices installed?
Yes, in public areas
Are linens, towels and laundry washed in accordance with the official guidelines?
Yes
Is dirty linen bagged in the guest room to eliminate excess contact while being transported to the laundry facility?
Yes
Food & Beverage Service
Do you offer pre-made boxed meals to guests?
No
Do you offer single-serve options instead of buffets for breakfast?
No
Do you offer contactless delivery for in-room dining?
No
Protocols & Certifications
Do you follow any of these protocols or have you obtained any of these certifications?
Accor's ALLSAFE plan
Has there been a person appointed to supervise the correct implementation of the measures?
Yes
Do you check temperature for all onsite staff on a scheduled basis?
Yes
Do your staff practice social distancing guidelines?
Yes
Are there dedicated isolation zones on property?
Yes
Do you have clear guidelines on how to handle suspected or confirmed cases of coronavirus (COVID-19)?
Yes
Is there a doctor available either on-site or on-call?
Yes
Has the hotel closed during the pandemic?
No
Show more
 
Admiralty Inn
Motel in Geelong,
AustraliaAustralia > Victoria > Geelong
8.1
Very Good
From $104
From $104
Motel where Extra Health & Safety Measures Have Been Taken Questionnaire Arrival
Do visitors need a health certificate (i.e. a test) prior to arrival?
No
Do you perform temperature checks upon guests' arrivals?
Yes, random checks
Do you ensure contactless check-in/check-out?
No
Do the hotel's main entrance doors open automatically?
No
Can guests access their room entrance directly from outside the hotel without entering the lobby?
Yes, all rooms
Cleaning
Are the rooms left vacant for a minimum period of time after a guest checks out?
Yes, for 4 hours.
Is there an option for no in-room housekeeping during a guest's stay?
Yes
Do you allow fresh air to enter the rooms by leaving the windows open between departures and arrivals?
Yes
Does the cleaning crew wear appropriate personal protective equipment?
Yes
Do you sanitize the common areas?
Yes, multiple times per day
Are guests' luggage and belongings disinfected upon arrival?
No
Are luggage trolleys sanitized after each use?
Yes
Do you sanitize guests' keys/cards?
Yes
Do you provide thorough cleaning of the rooms?
Yes
Are all employees trained and monitored to follow a cleaning protocol?
Yes
Do you use disinfectants approved by regulatory authorities that kill the COVID-19 virus?
Yes
Do you use electrostatic sprayers with hospital-grade disinfectant to sanitize surfaces?
Yes
Do you disinfect high touch areas in guest rooms including light switches and door handles?
Yes
Limitations
Are elevator rides limited?
There are no elevators
Is furniture in public areas arranged to allow more space for distancing?
Yes
Are guest rooms allowed to be accessed until check-in after they were cleaned?
Yes
Does the hotel operate at a limited capacity?
No
Does the hotel accept domestic bookings only?
No
Do you allow people who don't stay or work at the hotel to enter its premises?
No
Do you allow people who don't stay at the hotel to enter the rooms?
No
Have you altered check-in / check-out hours to allow more time between departures and arrivals?
No
Accessories
Do you provide medical kits (masks, gloves and sanitizer) to the staff?
Yes
Do you provide medical kits (masks, gloves and sanitizer) to the guests?
Yes
Do you provide disinfecting wipes in each room?
Yes
Are there hand sanitizing stations throughout the hotel?
Yes
Is there a sanitizing sprayer for shoes outside each room?
Yes
Do you have any signage in lobbies to remind guests to maintain social distancing protocols?
Yes
Do you use physical distancing markers?
Yes
Do you use delivery robots to get stuff to guests' rooms?
No
Is there an individual air-conditioning/heating unit in each room (no central air-conditioning/heating system)?
Yes
Are rugs removed from guest rooms?
No
Are unnecessary items removed from guest rooms, such as decorative pillows, bed scarves/throws , paper notepads and pens?
No
Are air purification and sanitization devices installed?
No
Are linens, towels and laundry washed in accordance with the official guidelines?
Yes
Is dirty linen bagged in the guest room to eliminate excess contact while being transported to the laundry facility?
No
Food & Beverage Service
Do you offer pre-made boxed meals to guests?
Yes
Do you offer single-serve options instead of buffets for breakfast?
Yes
Do you offer contactless delivery for in-room dining?
Yes
Has there been a person appointed to supervise the correct implementation of the measures?
Yes
Do you check temperature for all onsite staff on a scheduled basis?
Yes
Do your staff practice social distancing guidelines?
Yes
Are there dedicated isolation zones on property?
No
Do you have clear guidelines on how to handle suspected or confirmed cases of coronavirus (COVID-19)?
Yes
Is there a doctor available either on-site or on-call?
No
Are there any services currently unavailable due to health and safety issues (e.g. valet parking, airport transfer, spa, gym, indoor pool, conference rooms, coffee points, etc.)?
indoor pool, Breakfast room
Has the hotel closed during the pandemic?
No
Show more
 
Birchwood Cottages
Motel in Te Anau,
New ZealandNew Zealand > Southland > Southland
8.7
Very Good
From $109
From $109
Motel where Extra Health & Safety Measures Have Been Taken Questionnaire Arrival
Do visitors need a health certificate (i.e. a test) prior to arrival?
No
Do you perform temperature checks upon guests' arrivals?
No
Do you ensure contactless check-in/check-out?
Other
Sanitised keypad
Do the hotel's main entrance doors open automatically?
No
Can guests access their room entrance directly from outside the hotel without entering the lobby?
Yes, all rooms
Cleaning
Are the rooms left vacant for a minimum period of time after a guest checks out?
Yes, for 1 hour.
Is there an option for no in-room housekeeping during a guest's stay?
Yes
Do you allow fresh air to enter the rooms by leaving the windows open between departures and arrivals?
Yes
Does the cleaning crew wear appropriate personal protective equipment?
Yes
Do you sanitize the common areas?
Yes, daily
Are guests' luggage and belongings disinfected upon arrival?
No
Are luggage trolleys sanitized after each use?
Yes
Do you sanitize guests' keys/cards?
No
Do you provide thorough cleaning of the rooms?
Yes
Are all employees trained and monitored to follow a cleaning protocol?
Yes
Do you use disinfectants approved by regulatory authorities that kill the COVID-19 virus?
Yes
Do you use electrostatic sprayers with hospital-grade disinfectant to sanitize surfaces?
Yes
Do you disinfect high touch areas in guest rooms including light switches and door handles?
Yes
Limitations
Are elevator rides limited?
There are no elevators
Is furniture in public areas arranged to allow more space for distancing?
Yes
Are guest rooms allowed to be accessed until check-in after they were cleaned?
Yes
Does the hotel operate at a limited capacity?
No
Does the hotel accept domestic bookings only?
Yes
Do you allow people who don't stay or work at the hotel to enter its premises?
No
Do you allow people who don't stay at the hotel to enter the rooms?
No
Have you altered check-in / check-out hours to allow more time between departures and arrivals?
No
Accessories
Do you provide medical kits (masks, gloves and sanitizer) to the staff?
Yes
Do you provide medical kits (masks, gloves and sanitizer) to the guests?
No
Do you provide disinfecting wipes in each room?
Yes
Are there hand sanitizing stations throughout the hotel?
Yes
Is there a sanitizing sprayer for shoes outside each room?
No
Do you use physical distancing markers?
No
Do you use delivery robots to get stuff to guests' rooms?
No
Is there an individual air-conditioning/heating unit in each room (no central air-conditioning/heating system)?
Yes
If there are central air-conditioning/heating/ventilation systems, is air recirculation prevented?
Yes
Are rugs removed from guest rooms?
No
Are unnecessary items removed from guest rooms, such as decorative pillows, bed scarves/throws , paper notepads and pens?
Yes
Are air purification and sanitization devices installed?
Yes, in public areas
Are linens, towels and laundry washed in accordance with the official guidelines?
Yes
Is dirty linen bagged in the guest room to eliminate excess contact while being transported to the laundry facility?
Yes
Food & Beverage Service
Do you offer pre-made boxed meals to guests?
No
Do you offer single-serve options instead of buffets for breakfast?
No
Do you offer contactless delivery for in-room dining?
No
Protocols & Certifications
Do you follow any of these protocols or have you obtained any of these certifications?
Best practices
Has there been a person appointed to supervise the correct implementation of the measures?
No
Do you check temperature for all onsite staff on a scheduled basis?
Yes
Do your staff practice social distancing guidelines?
Yes
Are there dedicated isolation zones on property?
Yes
Do you have clear guidelines on how to handle suspected or confirmed cases of coronavirus (COVID-19)?
Yes
Details: re fer to doctor
Is there a doctor available either on-site or on-call?
Yes
Has the hotel closed during the pandemic?
No
Show more
 
Browns Boutique Hotel
Bed & Breakfast in Queenstown,
New ZealandNew Zealand > Otago > Queenstown Lakes
8.8
Excellent
From $234
From $234
Bed & Breakfast where Extra Health & Safety Measures Have Been Taken Questionnaire Arrival
Do visitors need a health certificate (i.e. a test) prior to arrival?
No
Do you perform temperature checks upon guests' arrivals?
No
Do you ensure contactless check-in/check-out?
Other
Yes, self check-in available
Do the hotel's main entrance doors open automatically?
No
Can guests access their room entrance directly from outside the hotel without entering the lobby?
No
Cleaning
Are the rooms left vacant for a minimum period of time after a guest checks out?
Yes, for 5 hours.
Is there an option for no in-room housekeeping during a guest's stay?
Yes
Do you allow fresh air to enter the rooms by leaving the windows open between departures and arrivals?
Yes
Does the cleaning crew wear appropriate personal protective equipment?
Yes
Do you sanitize the common areas?
Yes, multiple times per day
Are guests' luggage and belongings disinfected upon arrival?
No
Do you sanitize guests' keys/cards?
Yes
Do you provide thorough cleaning of the rooms?
Yes
Are all employees trained and monitored to follow a cleaning protocol?
Yes
Do you use disinfectants approved by regulatory authorities that kill the COVID-19 virus?
Yes
Do you use electrostatic sprayers with hospital-grade disinfectant to sanitize surfaces?
No
Do you disinfect high touch areas in guest rooms including light switches and door handles?
Yes
Limitations
Are elevator rides limited?
There are no elevators
Is furniture in public areas arranged to allow more space for distancing?
Yes
Are guest rooms allowed to be accessed until check-in after they were cleaned?
No
Does the hotel operate at a limited capacity?
No
Does the hotel accept domestic bookings only?
No
Do you allow people who don't stay or work at the hotel to enter its premises?
No
Do you allow people who don't stay at the hotel to enter the rooms?
No
Have you altered check-in / check-out hours to allow more time between departures and arrivals?
Yes, New hours: Check-in: 15:00 - Check-out: 10:00
Accessories
Do you provide medical kits (masks, gloves and sanitizer) to the staff?
Yes
Do you provide medical kits (masks, gloves and sanitizer) to the guests?
Yes
Do you provide disinfecting wipes in each room?
No
Are there hand sanitizing stations throughout the hotel?
Yes
Is there a sanitizing sprayer for shoes outside each room?
No
Do you have any signage in lobbies to remind guests to maintain social distancing protocols?
Yes
Do you use delivery robots to get stuff to guests' rooms?
No
Is there an individual air-conditioning/heating unit in each room (no central air-conditioning/heating system)?
No
If there are central air-conditioning/heating/ventilation systems, is air recirculation prevented?
Yes
Are rugs removed from guest rooms?
No
Are unnecessary items removed from guest rooms, such as decorative pillows, bed scarves/throws , paper notepads and pens?
No
Are air purification and sanitization devices installed?
No
Are linens, towels and laundry washed in accordance with the official guidelines?
Yes
Is dirty linen bagged in the guest room to eliminate excess contact while being transported to the laundry facility?
Yes
Food & Beverage Service
Do you offer pre-made boxed meals to guests?
Yes
Do you offer single-serve options instead of buffets for breakfast?
Yes
Do you offer contactless delivery for in-room dining?
Yes
Protocols & Certifications
Do you follow any of these protocols or have you obtained any of these certifications?
Hospitality New Zealand
Has there been a person appointed to supervise the correct implementation of the measures?
Yes
Do you check temperature for all onsite staff on a scheduled basis?
No
Do your staff practice social distancing guidelines?
Yes
Are there dedicated isolation zones on property?
Yes
Do you have clear guidelines on how to handle suspected or confirmed cases of coronavirus (COVID-19)?
Yes
Details: Operating Guide provided by NZ Government
Is there a doctor available either on-site or on-call?
Yes
Are there any services currently unavailable due to health and safety issues (e.g. valet parking, airport transfer, spa, gym, indoor pool, conference rooms, coffee points, etc.)?
Valet Parking, communal coffee area. Breakfast is staged to manage numbers in the dining room.
Has the hotel closed during the pandemic?
Yes
Reopening Date: June, 01 2020
Additional Information:
New Zealand is virtually Covid-19 Free and has re-opened borders with Australia.
New Zealand has very strict entry protocols

No Hotel Staff or guests have had Corona Virus. The Hotel was deep cleaned upon re-opening
Show more
 
*Additional taxes or fees may apply. Please check the final price before completing your booking.

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