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Summary of reviewsOcean Palms, located in the heart of Ocho Rios, is celebrated for its ideal beachfront position offering stunning ocean views. Nestled on a quiet street, it provides guests with a perfect blend of tranquility and convenience, as well as easy access to supermarkets, ATMs, restaurants, local markets, and popular tourist attractions such as Margaritaville, Mystic Mountain, and Dolphin Cove. The surrounding vibrant streets and the property's private beach and pool offer guests a delightful coastal experience.
Guests frequently praise the breakfast for its great taste, presentation, and the chance to savor traditional Jamaican dishes. Despite some calls for more menu variety and occasional service delays, the breakfast area boasts a stunning sea view, adding charm to the dining experience. Dinner at Ocean Palms is regarded positively with consistent praise for the restaurant's delicious offerings, though some guests note extra charges for certain meal options.
Rooms at Ocean Palms receive mixed reviews, yet the majority of guests admire their spaciousness and breathtaking sea views. While some guests point out outdated furnishings and maintenance issues, the cool ocean breeze and clean setting enhance comfort. The supportive staff is well-regarded for their professionalism and attentiveness, contributing greatly to a positive guest experience.
The pool is a standout feature, noted for its cleanliness and relaxing environment. Many guests appreciate its proximity to the beach and the friendly poolside bar service. While occasional further maintenance is suggested, the pool complements the beachfront location, making it a favored spot among visitors. Similarly, the private beach offers a serene escape with picturesque views, although some guests suggest enhancements to its size and amenities.
Family-friendly and welcoming, Ocean Palms offers entertainment options like karaoke and great service that make it popular for those traveling with children. Families enjoy leisurely coastal activities within a peaceful ambiance that encourages relaxation and rejuvenation. While the parking situation has room for improvement, the overall guest experience at Ocean Palms is enriched by diligent staff, charming ocean views, and engaging activities, creating lasting memories of an authentic Ocho Rios beachfront stay. Show more
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Categories
Hotel near The Beach
Ocean Palms is located a short distance from the beach. It has ocean views from the property. It is a convenient choice for those wanting to be close to the beach.
Family Friendly Hotel
Ocean Palms offers comfortable accommodations with stunning ocean views, providing a relaxing environment for families. It is conveniently located near local attractions and activities.
Hotel with Swimming Pool
Ocean Palms offers a swimming pool. It provides stunning ocean views from the property.
Outdoor Pool
Hotel with Outdoor Pool
Situated on the beachfront, this hotel offers a year-round outdoor swimming pool. The pool provides a view of the ocean and includes a shallow end, allowing guests to enjoy the water with the beach just steps away.
Hotel near Golf Courses
Beachfront Hotel
Hotel with Parking
Room Types
Standard Room with Full Bed and FanThese rooms offers two double beds, ceiling fan, cable TV, safe, balcony and a private bathroom with shower.
Deluxe Double Room with Balcony and Sea ViewThese rooms offers two double beds, air-conditioning, cable TV, safe, balcony and a private bathroom with shower or bathtub.
Standard Single RoomThe unit offers 1 bed.
Standard Double RoomThe unit has 1 bed.
Standard Single RoomThe unit offers 1 bed.
Deluxe Double Room with Side Sea ViewThe unit has 1 bed.
Superior Double RoomThis double room provides a pool with a view. This double room features air conditioning, an electric kettle, a flat-screen TV and a balcony. The unit offers 2 beds.
Deluxe Double Room with Sea ViewThe unit offers 1 bed.
Deluxe Queen RoomThe unit offers 2 beds.
Deluxe Double Room with Balcony and Sea ViewThe unit offers 1 bed.
Deluxe Double Room with Side Sea ViewThe unit has 2 beds.
Guest Reviews
6.0
Rated
Location
Nestled in the heart of Ocho Rios, Ocean Palms offers an ideal location that combines convenience and tranquility. Situated on a quiet street near the clocktower, the property provides guests with the perfect balance of being in the center of town yet removed from the chaos. This beachfront hotel boasts stunning ocean views that captivate visitors, providing picturesque scenery right from the balcony. The proximity to supermarkets, ATMs, restaurants, local markets, and tourist attractions such as Margaritaville, Mystic Mountain, and Dolphin Cove ensures easy access to amenities and activities.
With the property being a stone's throw from the city center, guests can readily explore the vibrant streets of Ocho Rios. The seafront location is cherished by many, allowing pleasant evenings by the ocean and the convenience of a private beach and pool. The pool provides a refreshing retreat, complemented by the beauty of the surrounding oceanfront setting.
While some reviews note room for improvement in the dining variety, the overall atmosphere remains positive, enhanced by the welcoming nature and professionalism of the staff. This combination of a central location, stunning views, and attentive service makes Ocean Palms a fantastic choice for those looking to experience Ocho Rios like a local while enjoying the best of beachfront living.
Breakfast
Ocean Palms offers a breakfast experience that draws mixed reviews from its guests. Many visitors appreciate the great taste and filling nature of the breakfast, particularly the option to enjoy traditional Jamaican dishes. The professional staff enhances the experience, serving meals with care and providing excellent service. Breakfast at Ocean Palms is often characterized as delicious and well presented, with some guests enjoying the simplicity and charm of a continental breakfast.
Despite positive feedback, there are areas for improvement. Some guests feel that the breakfast menu could offer more variety, as the available options become monotonous over a stay exceeding a few days. Instances of cold coffee and minor delays in service have been noted. The size of portions is sometimes described as child-sized, and there are suggestions for expanding the meal choices to include a wider array of Jamaican dishes.
Overall, while the breakfast at Ocean Palms has its strengths, with several guests praising the taste and presentation, there is room for enhancement in terms of diversity and consistency to fully satisfy all visitors. The stunning sea view from the breakfast area adds a pleasant backdrop to the dining experience, making it a memorable start to the day despite these occasional shortcomings.
Dinner
Ocean Palms offers a delightful dining experience with its hotel restaurant praised consistently for serving amazing and great food. Diners can indulge in a range of good, and sometimes superb, dishes such as the sweet and sour chicken. The restaurant provides a desirable selection of meals, with dinner being a highlight, though it is not included in the stay. While there are favorable reviews of the good night life options available, some guests noted slight inconveniences such as having to pay extra for the Jamaican breakfast and long waiting times for food service. Despite these minor issues, the overall quality of food at Ocean Palms is well-regarded, contributing positively to guests' stays.
Rooms
Ocean Palms offers a mixed experience when it comes to its rooms, yet there are notable positives for travelers seeking an oceanfront escape. Guests frequently appreciate the decent size of rooms, which are often accompanied by stunning views of the sea. Many rooms were found to be clean, with some guests highlighting their coziness and comfort, thanks in part to the cool ocean breeze that flows in from the balcony. This scenic aspect stands out as one of the hotel's strengths.
However, several guests noted issues with maintenance and outdated furnishings, pointing out that some rooms seemed basic or dated for what was expected. Discrepancies in booking confirmations, along with occasional upgrades necessary to achieve better comfort, were mentioned. Some rooms suffered from a lack of basic amenities, such as sufficient towels or an iron, and reports of cleanliness vary, with certain rooms needing more attention to detail.
Despite these inconsistencies, Ocean Palms has managed to provide charming ocean views and spacious settings that can enhance the experience. The promise of a premium double room boasting an amazing sea view might be appealing for those looking to enjoy serene seaside vistas. While improvements could be made in terms of updating facilities and furnishings, the allure of great ocean views and well-organized, clean spaces provides a glimpse of what Ocean Palms can offer when conditions align.
Beds
Ocean Palms offers a mix of opinions when it comes to the comfort of its beds, with the majority of guests praising the comfortable mattresses. Many visitors found the beds to be comfy, noting they enjoyed a restful sleep during their stay. Positive remarks were made about the bedding quality, and many appreciated the spaciousness of certain beds. However, guests had mixed experiences; some found the beds too hard or felt that double beds were too small for two people. There were occasional concerns about the cleanliness of sheets, with reports of dirty or stained linens. Despite these issues, the overall feedback indicates that Ocean Palms generally provides a comfortable sleeping experience for its guests, complementing its excellent amenities like balconies with great views and satisfactory restaurant and bar services.
Cleanliness
Ocean Palms seems to have a mixed reputation regarding its cleanliness, as inferred from varied guest reviews. On the bright side, many guests have found the rooms to be clean and well-maintained, with friendly staff contributing to a pleasant stay. Several reviews highlighted the cleanliness of the pool, and some guests appreciated the cleanliness of the property and its location, which is described as quiet and within walking distance to restaurants. The property is described as budget-friendly yet clean, with the added bonus of a delicious breakfast choice.
However, there are notable concerns that have been expressed. Some reviews reported issues like mold on the bedside lamp, unclean floors and mirrors, and housekeeping challenges, with rooms sometimes not being cleaned during extended stays. Issues such as burned marks on sheets, unclear towels, and general unkept conditions were also pointed out. The property's potential is acknowledged, but guests suggest that it requires better management and renovation to enhance its overall appeal. Many suggestions imply the need for more diligent cleaning practices and improved guest communication.
Staff
Ocean Palms has garnered a reputation for its attentive and helpful staff, making a significant impact on guests' experiences. Numerous reviews highlight the pleasant and polite nature of the team, particularly singling out individuals like Alex, Jodie, Chris, John, Anna, Breanna, and the regular chef, who is known for his craft. The front desk staff receives frequent praise for their exceptional service during check-in, while the restaurant and bar teams are noted for their friendliness and accommodating manners.
The staff's ability to respond promptly to complaints and their attentive care are often complemented by their warm and caring approach, making guests feel at home. Despite minor criticisms about the need for better organization and communication, and occasional less welcoming interactions, most guests appreciate the professional and friendly demeanor consistently exhibited by the team. The genuine efforts to ensure comfort and satisfaction are recognized and valued, further enhancing the overall guest experience at Ocean Palms.
Wi-Fi
At Ocean Palms, the Wi-Fi experience is a mixed bag. While many guests have expressed dissatisfaction with the internet service, noting that it was often unavailable in rooms and only accessible from the lobby, others have found the Wi-Fi to be satisfactory in their accommodations. The disparity in service suggests potential fluctuations in connectivity depending on the location within the hotel. Rooms that do enjoy better Wi-Fi offer a respite for those looking to stay connected. However, issues like weak signal and frequent drops in connection are common complaints, indicating that improvements are needed. Overall, while some guests have had positive experiences with the Wi-Fi service, many feel it could be enhanced to ensure a consistent and reliable internet connection throughout the entire property.
Pool
Ocean Palms' pool continuously garners admiration from guests who find it a delightful complement to their stay. Many praise its proximity to the beach, providing enhanced access to both the ocean and the poolside experience. Guests frequently highlight the pool as a clean and enjoyable space, often noting its relaxing atmosphere and the fact that it was not crowded during their visits. Direct access to the pool from certain rooms is particularly well-received, adding a layer of convenience that visitors appreciate. With the poolside bar and restaurant offering friendly service, the overall experience is elevated, making the pool a standout feature of the property. Although some feedback indicates the pool could use occasional further maintenance, this doesn't seem to detract significantly from its overall appeal. The combination of a beautiful seafront location and well-maintained outdoor areas rounds out the positive experience, encouraging guests to make the most of the inviting pool during their stay.
Beach
Ocean Palms offers a delightful blend of convenience and coastal charm, with its prime beachfront location. The private beach, noted for its intimacy, adds a special touch to the stay, providing guests with a serene escape. The ease of access from the hotel allows visitors to catch stunning ocean views right from their rooms, enhancing the overall experience. While some reviews suggest that the beach area is compact and could benefit from additional maintenance, others appreciate its secluded ambiance, complimenting the picturesque setting. The hotel's family-run atmosphere shines through with friendly service and tasty food, making it a welcoming destination. Despite a few reservations about the size and amenities of the beach area, the environment around Ocean Palms garners admiration for its natural beauty and tranquility. Its close proximity to the city center offers a convenient balance for those looking to explore beyond the beachfront.
Parking
The parking situation at Ocean Palms receives mixed feedback from guests, with some appreciating the availability of adequate parking space while others find it lacking. The hotel benefits from its parking being accessible outside the venue, but issues arise regarding the security and limited nature of the parking facilities. Guests have noted the need for improvement, particularly expressing concerns about the parking area being insecure and exposed to potential criminal activity. While some reviews highlight that parking might not be sufficient and can be frustrating, others acknowledge that it wasn't terrible overall. However, there is a general consensus that the hotel could enhance its parking provisions to ensure both convenience and safety for its visitors.
Family
Ocean Palms is highly praised for its family-oriented atmosphere, making it an ideal destination for those traveling with children. The hotel offers a range of activities that cater to the enjoyment of both young guests and their families. Karaoke is highlighted as a fantastic feature, providing entertainment for all ages. The property's setting in a decent location close to the beach allows families to enjoy ocean views and leisurely strolls. This hotel, described as a lovely family-run establishment, also boasts great customer service which contributes to a welcoming and accommodating environment. Many guests express intentions to return, valuing the hotel's peaceful ambiance as a place to rest and recharge. The facilities are well-received, providing excitement for kids through various activities and scenic views.
Beachfront
Ocean Palms is a beachfront haven that offers guests stunning ocean views from various vantage points, including the restaurant and private balconies. The hotel's prime location provides direct access to the beach, although entry to the sea is available via a staircase leading to a small sandy area. Water sports enthusiasts will appreciate the easy access to activities right from the hotel grounds. Though the private beach offers limited seating, the views remain a highlight for visitors. Guests consistently praise the cleanliness of the property and rooms, as well as the availability and quality of breakfast options. With a pool, bar, and restaurant right on the water's edge, Ocean Palms combines convenience with the charm of a beachfront experience, making it a favorable choice for travelers.
Yes, Ocean Palms has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Ocean Palms.
No, Ocean Palms doesn't allow dogs.
Yes, parking facilities are available at Ocean Palms.