City Express by Marriott Chetumal is highly regarded for its strategic and convenient location, offering easy access to the Las Américas shopping mall and a variety of dining and entertainment options. This makes it a preferred choice for travelers and families looking to explore Chetumal. The hotel is central yet quiet, with good accessibility to the bus terminal and airport, making it suitable for both short and extended stays.
The complimentary breakfast generally receives positive feedback for its delicious and satisfying offerings, with a good mix of sweet and savory items. Although there are occasional suggestions for more variety and improvement in service, the friendliness of the staff enhances the dining experience.
Rooms at the hotel are characterized by their cleanliness, comfort, and modern amenities, catering well to both leisure and business travelers. While some issues like unpleasant odors and smaller room sizes are occasionally reported, the overall impression remains positive, with staff contributing to a welcoming atmosphere.
The establishment is frequently noted for its exemplary cleanliness and pleasant environment, with well-kept rooms and facilities. Although some areas could use attention, such as hotel halls and gym bathrooms, the hotel's overall cleanliness and the efficiency of its staff create a comfortable stay.
Guests consistently praise the staff for their friendliness, helpfulness, and attentiveness, although there are rare mentions of a need for additional training. The genuine and accommodating nature of the team significantly enhances the guest experience.
Wi-Fi at the hotel is generally satisfactory, with good accessibility suited for business and leisure needs, despite occasional connectivity issues. The hotel staff remains responsive to any internet-related inquiries.
The pool is highlighted as a clean and enjoyable feature for families, offering a relaxing spot to cool off. While maintenance and restricted operating hours are points for improvement, the pool remains a valued hotel amenity.
Parking facilities are deemed convenient, with free and adequately ample spaces complemented by effective security measures, adding to the hotel's accessibility.
The sleeping experience is primarily favorable, with comfortable beds ensuring restful sleep. However, there are mixed reviews on pillow comfort and occasional reports of bedding issues, indicating areas where consistency can be improved.
Overall, City Express by Marriott Chetumal offers a good balance of comfort, convenience, and value, making it a favorable choice for travelers seeking a relaxed and accessible stay in Chetumal, despite mixed opinions on its four-star rating.
Zayali Bacalar - Guest House enjoys a superb location ideal for exploring Bacalar's charming town. Positioned close to the serene lagoon and within a 10-minute walk of the town center, it offers a peaceful setting that is easily accessible to local attractions. The surrounding area is safe and tranquil, adding to the retreat-like feel while still providing easy access to key spots like Cenote Negro and public spas on foot or by bike. This guest house represents good value for money with its attractive location, friendly staff and welcoming atmosphere.
The breakfast experience at Zayali Bacalar is highly commended, often described as perfect or the best part of guests' stays in Mexico. Mornings offer a delightful selection of eggs, granola, local cottage cheese, fruit salads and fresh bread with coffee. Guests appreciated the hospitable service from staff members like Juanita and the flexibility to prepare breakfast themselves or opt for a more extensive service at a small fee. The available honey, granola, tea and coffee further enhance the breakfast appeal, making it highly recommended.
Rooms are generally praised for cleanliness and spaciousness. With amenities like refrigerators, microwaves and air conditioning, guests find the accommodations comfortable and well-maintained. The decor adds a cheerful touch with colorful wall paintings and bedspreads. While some rooms lack windows, leading to a darker atmosphere and occasional noise from common areas can be an issue, the overall consensus is that the rooms offer a clean, spacious and comfortable experience.
Cleanliness at Zayali Bacalar is mostly well-regarded with guests often describing the property as clean and well-maintained. The pool, in particular, receives consistent praise for its spotless condition. However, there are occasional mentions of specific areas needing more attention, such as the cleanliness of dishware and some common areas.
The staff, particularly the vibrant family running the guest house, are frequently highlighted for their friendliness, kindness and exceptional hospitality. Juanita and Manuel, in particular, provide a warm and welcoming atmosphere, ensuring guests feel right at home.
Wifi results are mixed; while many guests found it reliable and high-speed, especially in the courtyard, some experienced inconsistent connectivity and slower speeds in their rooms.
The outdoor pool, despite being small, is a cherished feature, praised for its cleanliness and relaxing environment. The pool area, complete with a nice garden, hammock and a fully equipped outdoor kitchen, enhances the overall guest experience.
Beds receive overall positive remarks for comfort and cleanliness, though opinions vary with some finding the pillows hard and the mattresses a bit firm. Still, guests generally report a comfortable sleeping experience with spacious and clean rooms.
The guest house is notably dog-friendly with a welcoming atmosphere for pet owners and their pets. Resident dogs like Tequila, Mini, Negrita and Luna add to the homely feel, contributing to a relaxed and inviting environment. Guests appreciate the ability to bring their pets without additional charges and commend the staff's attention to their pets’ well-being.
In conclusion, Zayali Bacalar - Guest House offers a friendly, comfortable and well-located stay with exceptional hospitality, making it a highly recommended choice for visitors to Bacalar.
Hotel Hacienda Bacalar receives generally positive reviews, characterized by its favorable location, commendable cleanliness and family-friendly atmosphere. The hotel's location is appreciated for being within a comfortable walking distance of downtown Bacalar, the lagoon and various restaurants, providing a serene retreat away from the central hustle and bustle. Although some guests note the walk can feel slightly remote, many appreciate the peacefulness it affords.
Breakfast offerings at the hotel have mixed reviews with many guests enjoying the delicious variety of options such as chocolate milk, pancakes and made-to-order omelettes in a pleasant and family-friendly setting. However, some reviews suggest improvements could be made in terms of variety, portion sizes and overall value.
The hotel's rooms are frequently praised for their cleanliness, spaciousness and comfort. Guests highlight the well-equipped interiors, good air conditioning and elegant simplicity of the rooms, making them a pleasant space to relax. Some, however, report occasional issues with musty smells, noise disturbances or maintenance needs, but overall, the rooms are described as offering good value for money.
Cleanliness extends beyond the rooms to the hotel's facilities and surroundings with guests consistently impressed by the daily cleaning service and the general upkeep of common areas, pools and the premises. Minor issues like stained sheets or a neglected garden are exceptions in an otherwise spotless reputation.
The staff at Hotel Hacienda Bacalar receive commendations for their friendliness, attentiveness and helpfulness, particularly at the reception. Occasional criticisms of inconsistent staff behavior are noted, but the prevailing sentiment is one of appreciation for their supportive and efficient service, enhancing the overall guest experience.
Wi-Fi connectivity, however, is a notable drawback with guests reporting limited and inconsistent access, primarily confined to common areas like the lobby and reception. This makes it advisable for guests to plan around limited internet access while staying at the hotel.
The hotel's swimming pool is generally well-regarded, described as clean, well-maintained and a pleasant addition to guests' stays. Families appreciate the children's pool and the pool area is praised for its tidiness and relaxing atmosphere. Some issues such as early closing times or occasional maintenance problems are mentioned, but the overall consensus is that the pool is an enjoyable feature of the hotel.
For families, Hotel Hacienda Bacalar is an excellent choice, offering clean rooms, a lovely pool and a welcoming atmosphere. Its family-friendly amenities and suitability for children make it a recommended destination for family vacations.
In summary, Hotel Hacienda Bacalar is appreciated for its clean, comfortable and spacious accommodations, friendly and helpful staff and an inviting family-friendly atmosphere. While there are areas for improvement, particularly in terms of breakfast variety, bed quality and Wi-Fi connectivity, the hotel offers good value for money and a serene retreat close to Bacalar’s main sights.
Categories
3 Star
Pool
Outdoor Pool
Family
*Additional taxes or fees may apply. Please check the final price before completing your booking.Showing 1-20 out of 53 hotels in and around Ocum