Avid hotels - Memphis - Southaven by IHG is celebrated for its strategic location just outside Memphis, providing both convenience and tranquility. The property is ideally situated near major highways, making for easy access, with plentiful parking and a quick 20-minute drive from the airport. Its serene setting offers a peaceful experience, despite occasional aircraft noise, and the hotel serves as a great base for exploring nearby attractions like Graceland and the Rocket Center. With its proximity to dining and shopping options, guests can easily enjoy local flavors and retail therapy, all within a safe and clean neighborhood.
Guests appreciate the breakfast options for their variety, healthy choices, and attentive staff. While there are calls for more traditional hot food, the breakfast area’s cleanliness and fresh ground coffee are noted as positives, contributing to a pleasant morning experience.
The rooms at the hotel are praised for their cleanliness, comfort, and modern decor, with soft beds frequently highlighted for providing a restful sleep. Although room sizes are on the smaller side, and there's a desire for microwaves in rooms, these factors are not major deterrents to a short, comfortable stay. The overall design is modern and stylish, adding flair to the guest experience.
The hotel consistently impresses with its exceptional cleanliness and minimalist decor, enhancing the comfort of guests. Both the rooms and common areas, like the lobby, reflect a strong commitment to cleanliness, despite occasional minor issues. The staff are frequently commended for their professionalism, friendliness, and helpful nature, with particular praise for their warm demeanor and attentive service. Overall, Avid hotels - Memphis - Southaven provides a positive experience, marked by a clean, modern, and safe environment, complemented by friendly staff and convenient access to nearby amenities.
The Holiday Inn Express & Suites Memphis Arpt Elvis Presley Blv by IHG, garners positive reviews for several aspects, making it a favored choice among visitors. The location receives high praise for its proximity to Graceland, providing an ideal spot for Elvis Presley fans. Guests also appreciate the convenient shuttle service to Graceland and the secure, gated parking that adds to their peace of mind. The hotel is positioned well relative to the airport and major Memphis attractions, enhancing the overall convenience for travelers.
Breakfast at this hotel is often described as exceptional with a good variety of quality options like warm iced cinnamon buns and vegetable omelets. The friendly and helpful breakfast staff, particularly a server named Hattie, contributes significantly to the positive dining experience.
Guest rooms are frequently noted for their cleanliness, spaciousness and contemporary appearance. Many visitors highlight the modern amenities, including large TVs and comfortable beds. However, some areas, such as the carpets and certain furnishings, could benefit from more diligent upkeep.
Cleanliness overall receives mixed reviews. While many guests are satisfied with the state of their rooms and communal areas like the gym and bathrooms, recurring issues with dirty carpets and occasional bathroom cleanliness flaws have been noted.
The staff at the hotel consistently earn high marks for their friendliness and willingness to assist. Exceptional service from individuals such as Ms. Duffie, Tori, Cortez, Sawyer, Tonya, Maurice and the general manager Tina significantly enhance guest satisfaction.
The hotel's wifi service is generally well-regarded, providing reliable and speedy connectivity for most visitors, although there are occasional reports of connectivity issues.
Reactions to the indoor, guitar-shaped pool are mixed. While many appreciate its unique design and secure setting, concerns about cleanliness and maintenance issues such as murky water or lack of towels have been noted.
Parking is another strong point with secure, gated parking facilities that are easy to access and provide peace of mind. The availability of free parking and a complimentary shuttle service to Graceland further add to the hotel's appeal.
Guests generally find the beds comfortable and the linens clean, although there are occasional complaints about the firmness of the beds, thin sheets or noisy springs.
As a three-star establishment, the hotel meets the expectations of most visitors, offering clean accommodations, caring staff and a good overall stay despite some minor maintenance issues.
For business travelers, the hotel provides useful amenities such as business meeting rooms and a conducive environment for working, although some guests pointed out limitations like airport noise and other practical challenges.
Accessibility features such as ADA rooms, wheelchair access and ramp access were positively mentioned, though some areas still need improvement to be fully accessible.
In summary, the Holiday Inn Express & Suites Memphis Arpt Elvis Presley Blv offers a convenient and comfortable stay, particularly excelling in service, location and breakfast offerings, making it a solid choice for both casual visitors and business travelers looking to explore Memphis.
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