Hilton Omaha
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Summary of reviewsThe Hilton Omaha provides comfortable and convenient accommodation for guests with a focus on exceptional customer service. Guests rave about the helpful and friendly staff, who go above and beyond to ensure a pleasant stay. The rooms are spacious, clean and well-equipped with modern amenities. Additionally, the hotel boasts an excellent location with easy access to local attractions, restaurants and shops. The restaurant and bar on-site receive high praise for their quality and variety of food and drinks. While some guests express dissatisfaction with the parking options, many find the convenience and security of the parking area to be a major benefit. Overall, the Hilton Omaha is a top choice for those looking for a comfortable and welcoming stay in Omaha.
Categories
Hotel Taking Steps Towards Sustainability
Hilton Omaha holds three third-party sustainability certifications: ISO 14001:2015 for environmental management, ISO 50001:2018 for energy management, and ISO 9001:2015 for quality management. It is recognized for having the smallest carbon footprint among 4-star hotels in Omaha. The hotel participates in Hilton's LightStay program, which tracks environmental performance.
Hotel with Spa
Features a health club along with a hot tub, sauna, and indoor pool. Comfortable rooms are equipped with amenities for relaxation. On-site conference space and meeting rooms are available.
Family Friendly Hotel
Connected to the CHI Health Center, this hotel offers convenience for families attending events. The hotel features an indoor pool and spacious rooms, providing a comfortable stay for families. Its central location offers easy access to Omaha's attractions.
Dog Friendly Hotel
This hotel offers a variety of animal-ready amenities, promising a great stay for pets and people.
Hotel near Nightlife Spots
The Hilton Omaha is situated downtown, providing convenient access to the Old Market and other nightlife districts. The hotel offers a bar, making it easy to enjoy a nightcap without leaving the premises.
Business Hotel
Located in downtown Omaha, near the Old Market Entertainment District and Eppley Airfield, this hotel offers world-class meeting facilities. It provides ample meeting space and is close to various corporate headquarters, making it a prime choice for business meetings.
Accessible Hotel
This hotel features wheelchair accessibility throughout its grounds, including an accessible airport shuttle, assistive listening devices, and Braille/raised signage. It provides a pool hoist on site, a stair-free path to the entrance, and wheelchair-accessible gym, public restrooms, and registration desk. Specific accessible room types with roll-in showers are available.
Hotel with Gym
Hilton Omaha provides a fitness center for guests looking to stay active during their travels. The fitness center is equipped with a variety of machines.
4-Star Hotel
The Hilton Omaha is connected via skybridge to the CHI Health Event Center and Arena. It is located between Eppley Airfield and Omaha's arts and entertainment district. The hotel features an indoor saltwater pool, a whirlpool, saunas, and a fitness center. It also offers a complimentary shuttle to Eppley Airfield.
Hotel with Indoor Pool
This hotel offers an indoor pool and whirlpool as part of a full-service health club and spa, providing a more comprehensive wellness experience alongside the aquatic amenities.
Luxury Hotel
Hotel for Honeymoon
Romantic Hotel
Hotel with Swimming Pool
Indoor Pool
Hotel with Parking
Guest Reviews
Guests of the Hilton Omaha rave about the hotel's prime location, particularly for those attending events at the CHI Health Center Omaha. Many reviews mentioned the convenience of being within walking distance or right across the street from the arena and some even mentioned the skywalk that connects the hotel to the concert venue. Beyond concert-goers, visitors appreciated the central location that made it easy to get in and out of the city without having to drive. The hotel's proximity to good restaurants and scenic areas was another bonus for some guests. Overall, the Hilton Omaha is a great choice for anyone looking for a conveniently located hotel in Omaha.
The breakfast experience at the Hilton Omaha is a mixed bag, according to guest reviews. Some guests described the breakfast as good with tasty options available. Others appreciated the option for safe, contactless, to-go breakfasts that could be preordered. However, some guests were disappointed with the limited menu and lack of toast option, while others were frustrated by the lack of clarity around whether breakfast was included in their stay or not. Some guests even had issues with being mistakenly charged twice for breakfast, or being told that breakfast was included only to be given a voucher for a corner store instead. Overall, while the coffee was good, the breakfast experience at the Hilton Omaha could use some improvements in terms of menu options and guest communication.
The Hilton Omaha offers a variety of room options with spacious and elegant suites available for those who prefer a more upscale experience. Cleanliness is highly rated with many guests noting the rooms as comfortable and spotless. Although some guests have reported outdated furniture and peeling wallpaper in some rooms and hallways, others have praised the cool bar in the lobby and the check-in process is reported as easy with nice facilities. The hotel's location is highly rated, being near to events and dining options. However, some guests have mentioned issues with soundproofing, which may affect light sleepers and some rooms have been reported as not up to standard with dirty bathrooms and outdated facilities. Overall, while the Hilton Omaha may not be perfect, the comfortable beds and clean rooms make it a good choice for travelers looking for a decent hotel in a great location.
When it comes to a great night's sleep, the beds at the Hilton Omaha don't disappoint. Guests rave about the super comfy and plush beds that provide a very comfortable stay. Rooms are also kept clean and tidy, ensuring a good night's rest. However, some guests noted that the pillows provided were on the small side and some found the beds uncomfortable, making it hard to sleep and causing them to wake up feeling sore. It's important to note that some rooms designated to sleep three people may only have two queen size beds. Overall, the beds at the Hilton Omaha offer a comfortable and restful experience for most guests.
The Hilton Omaha boasts a high standard of cleanliness, evident in many of the reviews left by its satisfied guests. Visitors raved about the comfortable and clean rooms and praised the hotel's maintenance standards. Many noted that the staff had left no stone unturned in their efforts to sanitize the building during the pandemic. While some guests had minor complaints about things like stains or poorly cleaned areas, the general consensus was that the hotel was clean, neat and tidy. One reviewer even mentioned that the hotel's labeling and signage made them feel confident that their room had been sanitized properly. Overall, visitors to the Hilton Omaha should expect a pleasant and hygienic experience during their stay.
The Hilton Omaha is a hotel that truly values its guests by having friendly and accommodating staff, who are always willing to go the extra mile. Many guests commended the staff's friendliness, helpfulness and professionalism in their reviews. They were impressed with the courteous front desk, valet workers and food service. Guests also enjoyed spending time at the hotel bar; however, some stated that the staff could improve on their friendliness. Although there were a few guests who experienced some issues with their customer service experience, most were happy with the care and attention they received from the hotel staff. The hotel also ensures the safety of its guests by having all staff wear masks amidst the pandemic. Overall, Hilton Omaha is a great place to stay because of the outstanding service provided by their staff.
Guests at the Hilton Omaha have mentioned some concerns regarding the wifi access in their confirmed reviews. While some mentioned facing difficulties in connecting to the internet, others were unhappy about having to pay extra charges for wifi access. Many guests felt the $10 charge per day for wifi was excessive, especially when it wasn't included in their stay. However, guests also appreciated the hotel's efforts to provide connectivity during their stay. Despite some negative comments, we recommend guests to stay here for its excellent service, comfortable rooms and proximity to the city's attractions.
The Hilton Omaha's pool has been one of the top attractions according to guest reviews. The pool and hot tub have been described as beautiful and nice, which provides an enjoyable experience for guests. Families with children have mentioned their kids enjoyed the pool, but some concerns were raised around several unsupervised screaming children in the pool area, causing an overcrowded experience. Unfortunately, some guests couldn't use the pool or jacuzzi due to maintenance issues. However, the hotel provides a health center as an alternative option for guests. Overall, the Hilton Omaha's pool has received positive comments from guests who found it beautiful and enjoyable.
Guests of the Hilton Omaha have mixed feelings about the parking options available. While many appreciate the easy access to parking and the security of the secured parking area, some are put off by the extra charges for parking, which they feel should be included in the price of the room. Reviews note that the cost per day ranges from $18 to $20 depending on whether you park in the lot or the garage, but some guests find this too steep. Others mention struggling to find parking spaces near the hotel with some even criticizing the lack of valet service. Despite these complaints, many guests leave positive reviews about the convenience of parking at the Hilton Omaha, especially when assisted by the friendly valet staff.
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Location
Breakfast
Rooms
Beds
Cleanliness
Staff
Wi-Fi
Pool
Parking
Yes, Hilton Omaha has pool(s) that belong to one or more of the following categories: Indoor Pool.
Yes, a spa is available at Hilton Omaha.
Yes, Hilton Omaha welcomes dogs.
Yes, parking facilities are available at Hilton Omaha.
Yes, Hilton Omaha has a gym.
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