Armoni Inn & Suites
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Summary of reviewsArmoni Inn & Suites enjoys a serene and tranquil location highly praised by guests for its convenience and picturesque surroundings, including proximity to major highways, the Mario Cuomo Bridge and destinations like the Woodbury Premium Outlets and Nyack. This makes it appealing for both leisure and business travelers. The quiet, nature-adjacent setting with beautiful mountain views and nearby small towns provides a peaceful retreat and easy access to dining options, grocery stores and shopping districts. Additionally, Manhattan is just a short drive away, further enhancing its appeal.
While the hotel has spacious and comfortable rooms, particularly appreciated for their tranquility and privacy, it faces notable cleanliness and maintenance issues. Positive features include clean and cozy beds, good lighting and water pressure in the bathrooms and professional, friendly staff ensuring timely check-ins. However, challenges such as stained carpets, unpleasant odors, mold, insects and broken fixtures detract from the overall experience. Despite these setbacks, the pleasantness of the staff and the spaciousness of the rooms remain strong points.
The breakfast offerings at the hotel have been a significant disappointment for many guests with inconsistent availability and service quality. Advertisements often mislead visitors into expecting a complete breakfast service, only to be let down upon arrival. Similarly, the absence of dinner options and the closure of the on-site restaurant since 2021 push guests to explore nearby dining establishments.
The gym at Armoni Inn & Suites receives positive feedback for being quiet, clean, well-equipped and available 24 hours a day, catering well to guests' fitness needs. The pool area, on the other hand, has mixed reviews. While some appreciate the engaging chlorine-free pool and pleasant sitting area, frequent closures and poor maintenance frustrate many guests.
Families generally find the hotel suitable, enjoying family-friendly amenities like playgrounds and game rooms. The spacious rooms and comfortable accommodations enhance the experience, although management and staff occasionally fall short in addressing guests' needs effectively.
The hotel staff receives mixed reviews as well. While many guests commend the reception team and housekeeping for their friendliness and efficiency, there are instances of rudeness, unresponsiveness and communication breakdowns, suggesting areas for improvement.
Free Wi-Fi is available but varies in performance with several guests experiencing intermittent connections and slow speeds. TV services also reported issues, further impacting guest satisfaction. However, some guests note good interactions with the customer service team and pleasant housekeeping staff.
Overall, Armoni Inn & Suites stands out for its strategic location, scenic surroundings and spacious rooms ideal for budget-conscious travelers. Despite its shortcomings in cleanliness, breakfast service and some amenities, its affordability and friendly staff contribute to a somewhat satisfactory stay that appeals to those seeking a cost-effective, three-star experience. For business travelers, the hotel offers adequately equipped meeting and conference rooms, supporting productive business trips.
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While the hotel has spacious and comfortable rooms, particularly appreciated for their tranquility and privacy, it faces notable cleanliness and maintenance issues. Positive features include clean and cozy beds, good lighting and water pressure in the bathrooms and professional, friendly staff ensuring timely check-ins. However, challenges such as stained carpets, unpleasant odors, mold, insects and broken fixtures detract from the overall experience. Despite these setbacks, the pleasantness of the staff and the spaciousness of the rooms remain strong points.
The breakfast offerings at the hotel have been a significant disappointment for many guests with inconsistent availability and service quality. Advertisements often mislead visitors into expecting a complete breakfast service, only to be let down upon arrival. Similarly, the absence of dinner options and the closure of the on-site restaurant since 2021 push guests to explore nearby dining establishments.
The gym at Armoni Inn & Suites receives positive feedback for being quiet, clean, well-equipped and available 24 hours a day, catering well to guests' fitness needs. The pool area, on the other hand, has mixed reviews. While some appreciate the engaging chlorine-free pool and pleasant sitting area, frequent closures and poor maintenance frustrate many guests.
Families generally find the hotel suitable, enjoying family-friendly amenities like playgrounds and game rooms. The spacious rooms and comfortable accommodations enhance the experience, although management and staff occasionally fall short in addressing guests' needs effectively.
The hotel staff receives mixed reviews as well. While many guests commend the reception team and housekeeping for their friendliness and efficiency, there are instances of rudeness, unresponsiveness and communication breakdowns, suggesting areas for improvement.
Free Wi-Fi is available but varies in performance with several guests experiencing intermittent connections and slow speeds. TV services also reported issues, further impacting guest satisfaction. However, some guests note good interactions with the customer service team and pleasant housekeeping staff.
Overall, Armoni Inn & Suites stands out for its strategic location, scenic surroundings and spacious rooms ideal for budget-conscious travelers. Despite its shortcomings in cleanliness, breakfast service and some amenities, its affordability and friendly staff contribute to a somewhat satisfactory stay that appeals to those seeking a cost-effective, three-star experience. For business travelers, the hotel offers adequately equipped meeting and conference rooms, supporting productive business trips.
Hotel for Honeymoon
Hotel with Swimming Pool
Outdoor Pool
Location of the pool: Outdoor pool
When is the pool open? From 28 May to 12 September
Opening hours: 09:00 - 20:00
Show more...Business Hotel
Hotel with Gym
3-Star Hotel
Hotel with Outdoor Pool
Guest Reviews
Located in a serene and tranquil area, Armoni Inn & Suites boasts a prime location that guests find highly convenient and favorable. Its proximity to major highways, the Mario Cuomo Bridge and essential destinations like the Woodbury Premium Outlets and Nyack makes it ideal for travelers. Those visiting for events or work will appreciate its strategic placement near venues and workplaces.
Guests often highlight the quiet neighborhood, which offers a peaceful retreat away from the hustle and bustle of traffic and city noise. The surrounding area, nestled in nature and featuring beautiful mountain views, adds to the hotel's charm. Nearby small towns provide a welcoming atmosphere and easy access to grocery stores, shopping districts and a variety of dining options.
For those looking to explore beyond the immediate vicinity, the hotel's location ensures that Manhattan is just a short drive away, adding to its appeal for those wanting a blend of city and suburban experiences. Overall, the convenient, quiet and picturesque setting of Armoni Inn & Suites makes it a favorable choice for a variety of travelers.
Armoni Inn & Suites has received mixed feedback regarding its breakfast offerings. While some guests appreciated the availability of breakfast on occasion and noted pleasant interactions during breakfast times, the overwhelming majority were disappointed by the lack of consistent breakfast services. Many visitors were misled by advertisements or descriptions that suggested breakfast would be available, only to find that it was not offered during their stay. Some mentioned the absence of a restaurant altogether or found breakfast options to be sporadic and costly. Others noted renovation needs or poor service quality affecting their overall breakfast experience. Generally, while there were isolated instances of positive experiences, the consensus points to a significant shortfall in meeting breakfast expectations at the hotel.
Guests of Armoni Inn & Suites have shared varied experiences regarding dining options at the hotel. The on-site restaurant, bar and grill have been consistently reported as closed since 2021 with no food services available for dinner or beyond breakfast hours. Despite this, visitors can find a commendable selection of nearby eateries, including a highly praised restaurant for lunch located adjacent to the hotel. The exceptional bagels available at the hotel also garnered positive mentions. However, those expecting in-house dining options, especially in the evening, might need to explore the surrounding area to satisfy their culinary cravings.
Armoni Inn & Suites offers guests spacious and comfortable rooms, often praised for their tranquility and privacy. Many reviewers found the beds to be clean and cozy with several mentioning the good condition of the bathrooms' lighting and water pressure. The staff garnered compliments for their friendliness and efficiency, managing timely check-ins and maintaining common areas well. Upgraded accommodations, such as family suites, were appreciated by some guests, especially during special stays like honeymoons.
However, the hotel faces significant challenges in cleanliness and maintenance. Numerous guests mentioned issues like stained carpets, dusty rooms and unpleasant odors. The presence of mold, insects and broken fixtures was frequently noted, affecting the overall experience. Basic amenities such as towels, tissues and working telephones were often reportedly missing. The aging property with worn-out furniture and outdated decor further marred the experience for many visitors.
Despite its beneficial location, close to restaurants and supermarkets, the inconsistencies in room maintenance and cleanliness were a recurring concern. Several rooms needed immediate repairs and thorough cleaning. While the spaciousness of the rooms and the initiative of some staff members were positive highlights, the hotel’s overall condition left many guests dissatisfied.
Visitors to Armoni Inn & Suites have shared varied experiences regarding the hotel's beds. On a positive note, many guests have found the beds to be comfortable, cozy and equipped with good mattresses. Cleanliness also stands out with numerous reviews highlighting clean and neatly made beds, fresh linens and daily changes. Some even mentioned newer bed sheets and fancy bed sheets contributing to a luxury feel.
The staff’s attentiveness to guest needs and maintaining a clean environment have been praised as part of the overall experience. Guests appreciated the spacious rooms and the comfort of bedding, describing the beds as soft and comfy with no bed bugs reported. There were also mentions of comfortable pillows and beds being generally clean and free from stains.
However, some reviews indicated less favorable experiences. Numerous guests found the beds uncomfortable, describing them as too hard, unstable or old. Issues such as dirty bedding, missing or dirty pillowcases and beds without blankets were reported. A few guests mentioned specific problems like falling into splits between pushed-together twin beds, rock-hard mattresses and itchy beds.
Despite some setbacks, the hotel offers a mix of positive aspects that might cater to varying preferences with a notable emphasis on cleanliness and comfort for many of its guests.
Armoni Inn & Suites receives mixed feedback regarding its cleanliness. While some guests found their rooms clean and well-maintained, others reported significant cleanliness issues. Many appreciated the regular cleaning of some rooms and the friendly housekeeping staff. The common areas, however, did not receive the same level of cleanliness with reports of dusty furniture, dirty carpets and unpleasant odors. Frequent complaints included stained sheets, dirty bathtubs and mold in bathrooms. Some rooms were noted to have cobwebs, hair and even insects or bed bugs. Floors and carpets often had stains and were not adequately vacuumed. Specific issues such as outdated furnishings and a general state of disrepair were also mentioned. For guests seeking clean and comfortable accommodation, the experience may vary significantly from room to room, suggesting that the hotel's cleaning standards and practices are inconsistent.
Armoni Inn & Suites has garnered mixed feedback regarding its staff with many positive remarks highlighting the pleasant and accommodating nature of most employees. Guests frequently mentioned the friendly reception and helpful front desk team as standout aspects of their stay. There were special mentions of specific staff members like Nikki and receptionists such as Maggy, who were noted for their exceptional service and responsiveness. The housekeeping crew, particularly Dulce and Asha, received praises for their sweetness and efficiency with consistent daily room cleaning.
Several visitors commended the kindness and courtesy of the nighttime staff as well as the welcoming atmosphere created by the team. Even with some logistical hiccups, such as long waits at reception or challenges locating staff, the overwhelming sentiment was one of appreciation for the efforts of the employees, especially in maintaining a helpful and courteous demeanor.
However, there were notable criticisms as well. Some guests experienced issues such as staff rudeness, unresponsiveness and instances of being uninformed about key aspects like the lack of hot water. Reports also described delays in service, misunderstandings regarding room assignments and occasional lapses in front desk availability. Despite these drawbacks, many guests still found the hotel staff to be a key reason for considering a return visit, suggesting that the positives in staff interactions often outweighed the negatives.
Overall, the Armoni Inn & Suites staff comes across as a mixed bag with many commendable aspects of friendliness and accommodation, interspersed with areas needing improvement in responsiveness and consistency. The dedication and warmth shown by certain staff members make the stay enjoyable, although there is room for enhancing the overall guest experience through better management and communication.
Armoni Inn & Suites offers free Wi-Fi as part of its amenities, though the experiences with the service vary among guests. Some found the internet to be fast and the reception good, while others experienced intermittent connections and occasionally slow speeds. The performance of the room Wi-Fi left a bit to be desired for certain visitors with some describing it as horrible or terrible. Additionally, there were remarks about the internet being out for a night and overall poor internet service.
Complaints also extended to the hotel's television services with several reviews mentioning that TVs were either not properly hooked up or simply did not work, resulting in poor cable service for guests. It's worth noting that while the Wi-Fi and TV services had mixed reviews, the housekeeping staff received praise for their pleasantness and some guests noted good interactions with the customer service team. However, there were also instances of rudeness reported at the front desk, adding to the inconsistent experiences with the hotel's amenities.
The gym at Armoni Inn & Suites is generally appreciated by guests with many highlighting that it is quiet, clean and well-equipped. Positive feedback notes the functionality of all machines and the gym's ability to meet guest needs. The facility also stands out for its 24-hour availability, making it convenient for any schedule. While a few reviews mention that the fitness center was not used or seen as inadequate, overall, guests found the gym satisfactory for their fitness routines.
The pool area at Armoni Inn & Suites presents a mixed experience for guests. Some appreciated the pleasant surprise of an engaging pool area—that wasn't chlorinated, which benefits those allergic to chlorine. There's also a convenient and welcoming sitting area next to the pool, perfect for socializing.
However, many guests expressed frustration due to frequent pool closures, poor maintenance and instances of the pool being non-operational or even completely empty. The pool appeared closed for various reasons, including maintenance struggles and local authority interventions. Safety seems to be a concern as well with suggestions to better monitor children around the pool area and the need for clearer signage to discourage risky behaviors like jumping and running.
In summary, while the potential for a pleasant poolside experience exists at Armoni Inn & Suites, consistent operation and better safety measures are needed to fully meet guest expectations.
Armoni Inn & Suites offers a mixed bag of experiences for families with children. On the positive side, many guests praised the hotel's family-friendly atmosphere, noting that children particularly enjoyed the playground and game room. Spacious rooms and comfortable accommodations were frequently mentioned, providing an ideal setup for family reunions and weekend getaways. Families appreciated the nice cold pool and great sitting area, which facilitated social gatherings without encroaching on room privacy.
However, there were some concerns regarding the management and staff. Several reviews noted persistent issues with reception not being able to assist effectively and instances of mismanagement such as room allocation problems and non-functional room amenities. The pool, while a highlight for many, had instances of being closed unexpectedly for families and was occasionally mentioned as being unsafe for young children due to other guests' behaviors.
Overall, the hotel seems to provide a cost-effective option with several enjoyable amenities for families, but improvements in management and attention to guest services could enhance the experience significantly.
Located strategically for budget-conscious travelers, Armoni Inn & Suites offers an appealing price-quality ratio that many have found to be satisfactory for the cost. The hotel's affordability and decent accommodation have made it a convenient option for those seeking standard three-star hotel experiences. While it does provide value for money and meets the basic standards of a three-star hotel, some facilities such as the pool, restaurant and laundry room are currently unavailable, which might affect the overall experience. For those not looking for luxury but a practical and budget-friendly stay, Armoni Inn & Suites can be considered an acceptable choice.
Armoni Inn & Suites offers a range of facilities and services that cater well to business travelers. The hotel boasts meeting rooms that can be used without prior booking, making it convenient for impromptu business discussions. Additionally, the conference room is well-equipped, ensuring that business events run smoothly. Guests have appreciated the productive environment, citing their business trips as fruitful.
The staff at the hotel is described as very nice, adding a personal touch to the stay. The check-in process is easy, contributing to a hassle-free experience. For those driving in, valet parking is available during busy times, offering an added layer of convenience.
While there are several positives, it's worth noting a few drawbacks. Though the business center functionality has been upgraded and is working, there have been mentions of the business/lounge area being closed and the absence of WiFi in the business area. Phones in the rooms have also been reported as non-functional, which could be an inconvenience for those needing to make business calls.
Overall, Armoni Inn & Suites is considered perfect for business travelers, particularly given the reasonable pricing. Despite some limitations in business facilities and services, it remains a good deal for the price, providing essential amenities for a productive business stay.
The outdoor pool at Armoni Inn & Suites is a prominent feature appreciated by many guests. It is frequently highlighted for its size and cleanliness, making it a delightful spot for families and children. Many reviews note it as a fantastic, well-maintained facility and a highlight of their stay, enhancing the overall experience at the hotel. Additionally, the property boasts both an indoor and outdoor pool, providing guests with ample swimming options. The outdoor area, complete with a water fountain, adds to the appeal. Despite instances where the pool was closed or non-functional, its positive attributes and significant role in guest satisfaction are evident.
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Location
Guests often highlight the quiet neighborhood, which offers a peaceful retreat away from the hustle and bustle of traffic and city noise. The surrounding area, nestled in nature and featuring beautiful mountain views, adds to the hotel's charm. Nearby small towns provide a welcoming atmosphere and easy access to grocery stores, shopping districts and a variety of dining options.
For those looking to explore beyond the immediate vicinity, the hotel's location ensures that Manhattan is just a short drive away, adding to its appeal for those wanting a blend of city and suburban experiences. Overall, the convenient, quiet and picturesque setting of Armoni Inn & Suites makes it a favorable choice for a variety of travelers.
Breakfast
Dinner
Rooms
However, the hotel faces significant challenges in cleanliness and maintenance. Numerous guests mentioned issues like stained carpets, dusty rooms and unpleasant odors. The presence of mold, insects and broken fixtures was frequently noted, affecting the overall experience. Basic amenities such as towels, tissues and working telephones were often reportedly missing. The aging property with worn-out furniture and outdated decor further marred the experience for many visitors.
Despite its beneficial location, close to restaurants and supermarkets, the inconsistencies in room maintenance and cleanliness were a recurring concern. Several rooms needed immediate repairs and thorough cleaning. While the spaciousness of the rooms and the initiative of some staff members were positive highlights, the hotel’s overall condition left many guests dissatisfied.
Beds
The staff’s attentiveness to guest needs and maintaining a clean environment have been praised as part of the overall experience. Guests appreciated the spacious rooms and the comfort of bedding, describing the beds as soft and comfy with no bed bugs reported. There were also mentions of comfortable pillows and beds being generally clean and free from stains.
However, some reviews indicated less favorable experiences. Numerous guests found the beds uncomfortable, describing them as too hard, unstable or old. Issues such as dirty bedding, missing or dirty pillowcases and beds without blankets were reported. A few guests mentioned specific problems like falling into splits between pushed-together twin beds, rock-hard mattresses and itchy beds.
Despite some setbacks, the hotel offers a mix of positive aspects that might cater to varying preferences with a notable emphasis on cleanliness and comfort for many of its guests.
Cleanliness
Staff
Several visitors commended the kindness and courtesy of the nighttime staff as well as the welcoming atmosphere created by the team. Even with some logistical hiccups, such as long waits at reception or challenges locating staff, the overwhelming sentiment was one of appreciation for the efforts of the employees, especially in maintaining a helpful and courteous demeanor.
However, there were notable criticisms as well. Some guests experienced issues such as staff rudeness, unresponsiveness and instances of being uninformed about key aspects like the lack of hot water. Reports also described delays in service, misunderstandings regarding room assignments and occasional lapses in front desk availability. Despite these drawbacks, many guests still found the hotel staff to be a key reason for considering a return visit, suggesting that the positives in staff interactions often outweighed the negatives.
Overall, the Armoni Inn & Suites staff comes across as a mixed bag with many commendable aspects of friendliness and accommodation, interspersed with areas needing improvement in responsiveness and consistency. The dedication and warmth shown by certain staff members make the stay enjoyable, although there is room for enhancing the overall guest experience through better management and communication.
Wi-Fi
Complaints also extended to the hotel's television services with several reviews mentioning that TVs were either not properly hooked up or simply did not work, resulting in poor cable service for guests. It's worth noting that while the Wi-Fi and TV services had mixed reviews, the housekeeping staff received praise for their pleasantness and some guests noted good interactions with the customer service team. However, there were also instances of rudeness reported at the front desk, adding to the inconsistent experiences with the hotel's amenities.
Gym
Pool
However, many guests expressed frustration due to frequent pool closures, poor maintenance and instances of the pool being non-operational or even completely empty. The pool appeared closed for various reasons, including maintenance struggles and local authority interventions. Safety seems to be a concern as well with suggestions to better monitor children around the pool area and the need for clearer signage to discourage risky behaviors like jumping and running.
In summary, while the potential for a pleasant poolside experience exists at Armoni Inn & Suites, consistent operation and better safety measures are needed to fully meet guest expectations.
Family
However, there were some concerns regarding the management and staff. Several reviews noted persistent issues with reception not being able to assist effectively and instances of mismanagement such as room allocation problems and non-functional room amenities. The pool, while a highlight for many, had instances of being closed unexpectedly for families and was occasionally mentioned as being unsafe for young children due to other guests' behaviors.
Overall, the hotel seems to provide a cost-effective option with several enjoyable amenities for families, but improvements in management and attention to guest services could enhance the experience significantly.
3 Star
Business
The staff at the hotel is described as very nice, adding a personal touch to the stay. The check-in process is easy, contributing to a hassle-free experience. For those driving in, valet parking is available during busy times, offering an added layer of convenience.
While there are several positives, it's worth noting a few drawbacks. Though the business center functionality has been upgraded and is working, there have been mentions of the business/lounge area being closed and the absence of WiFi in the business area. Phones in the rooms have also been reported as non-functional, which could be an inconvenience for those needing to make business calls.
Overall, Armoni Inn & Suites is considered perfect for business travelers, particularly given the reasonable pricing. Despite some limitations in business facilities and services, it remains a good deal for the price, providing essential amenities for a productive business stay.
Outdoor Pool
Yes, Armoni Inn & Suites has pool(s) that belong to one or more of the following categories: Outdoor Pool. For more information, read the answers to the Pool questionnaire
No, a spa isn't available at Armoni Inn & Suites.
No, Armoni Inn & Suites doesn't allow dogs.
No, parking facilities aren't available at Armoni Inn & Suites.
Yes, Armoni Inn & Suites has a gym.
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