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Summary of reviewsThe Holiday Inn Portland West - Hillsboro by IHG offers a compelling accommodation option in the serene locale of Hillsboro, balancing convenience and tranquility. The hotel is lauded for its excellent location, situated near dining options, shopping centers, and attractions such as the Oregon Zoo and Pittock Mansion. The surrounding area provides a safe and picturesque retreat with greenery, allowing guests to escape the urban hustle while remaining close to Portland's vibrant attractions.
Cleanliness and modernity are standout features, with visitors frequently praising the hotel's well-maintained, spotless rooms and facilities. The hotel's contemporary design ensures a fresh and inviting ambiance, contributing to a comfortable stay. The rooms are particularly noted for their spaciousness, comfortable beds, and quiet atmosphere, providing a peaceful retreat with practical amenities such as sizable televisions and ample fridge space.
A high level of service is a hallmark of the hotel, with the friendly and professional staff consistently enhancing the guest experience. Visitors admire the welcoming team for their attentiveness and efficiency, making the stay seamless from check-in to check-out. The on-site amenities, including a large pool, hot tub, bar, and restaurant, add to the comprehensive offering, catering to both relaxation and active pursuits.
The breakfast offerings at the hotel receive mixed reviews, but when available, they are described as delicious and plentiful, with excellent staff service noted. Guests appreciate variety, although the lack of breakfast inclusion in the room price and occasional service inconsistencies are mild drawbacks.
Despite some critiques regarding limited dinner choices and the occasional closure of the on-site restaurant and bar, the hotel's other dining facilities offer convenient, if modest, meal options. The hotel also provides guests with a clean and well-equipped gym, making it an attractive choice for those prioritizing fitness during their travels. The pool area especially delights families, providing fun for children and relaxation for adults, thanks to its cleanliness and good maintenance.
Parking is convenient and safe, though it comes with a nightly fee that some guests find to be an unexpected charge. Overall, the Holiday Inn Portland West – Hillsboro delivers on comfort, cleanliness, and service, making it a strong option for travelers seeking a safe, cozy, and accommodating hotel experience in the Hillsboro area.
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