4-Star HotelSummary of reviews related to the '4 Star' categoryHotel Balneario de Lanjarón has received mixed reviews, particularly concerning its four-star rating. Many guests feel the hotel does not meet the expected standards of a four-star establishment. The quality of breakfast, including fruit, pastries and juice, is often criticized for being poor and limited. The hotel lacks essential amenities such as refrigerators in rooms and room service, which are typically expected in a hotel of this category.
The facilities, including the buffet service and dining options, also fall short of four-star expectations. Guests mentioned issues like uncomfortable beds and inadequate room maintenance. The overall upkeep of the hotel, including its decor and atmosphere, has been likened to a public hospital with many worn-out details in common areas.
Concerns were raised about the value for money, as the services and amenities provided did not justify the higher price point. Additionally, guests reported that the hotel feels overcrowded and not as relaxing as one would hope for a spa hotel. The overall experience has left many feeling that the hotel is overrated and that a three-star rating would be more appropriate. Despite its peaceful environment, the hotel has disappointed many who were expecting a true four-star experience.
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