Accessible HotelSummary of reviews related to the 'Accessible' categoryThe Lord Street Hotel; BW Signature Collection offers a mixed bag of accessibility features according to guest reviews. The hotel is noted for its easy access to nearby bars, restaurants and shops, making it a convenient base for exploring the local area. However, the accessibility within the hotel presents some challenges.
Guests highlighted that while the lift provides access to the first floor, it sometimes faces operational issues and its reach is limited to this level. This limitation affects guests who would benefit from seamless access to higher floors. Despite this, the hotel compensates with exceptionally helpful and supportive staff who readily assist guests with mobility needs.
First-floor access is adequate for those with mobility concerns, although some amenities in the accessible rooms, such as wardrobe height and the necessity for additional clothes pegs in the bathroom, indicate room for improvement. Overall, while the hotel does put forth efforts to be disability-friendly through its staff and some structural elements, there remain areas that need refinement, especially in terms of lift functionality and room accessibility features.
Show moreRead review summaries for all categories
