Please select your travel dates to see rates and availability
Check In
Check Out
1 room2 guests1 room, 2 guests
Info
Summary of reviewsComfort Inn in Ottawa receives generally positive reviews, especially highlighting its convenient location and welcoming atmosphere. Nestled near major highways and attractions like the St. Laurent Shopping Centre and O-Train station, it offers easy access to downtown Ottawa and key sites, making it an ideal choice for both leisure and business travelers. The hotel is praised for providing a quiet and clean environment with friendly staff that enhances the overall experience.
The breakfast service enjoys favorable comments for its variety and quality, featuring homemade waffles and hot items for a hearty start to the day. While some guests noted minor issues with food freshness, many appreciate the inclusive nature of the breakfast, considering it a valuable part of their stay.
Rooms are mostly well-received for being clean, comfortable, and well-appointed, with recently renovated spaces offering a modern feel. Although there are some maintenance concerns, the general consensus reflects satisfaction with the accommodations. Cleanliness throughout the hotel is generally praised, with some inconsistencies noted, suggesting room for improvement in attention to detail.
The staff consistently receives commendations for their friendliness and efficiency, contributing significantly to a positive guest experience. The parking facilities are another attractive feature, offering spacious and free parking that simplifies travel logistics for guests.
The bedding at Comfort Inn is widely regarded as comfortable, supporting restful sleep with clean and quality bedding. Most guest feedback leans towards a cozy and welcoming bedding experience. Additionally, Comfort Inn is noted for its pet-friendly policies, providing easy access and facilities for travelers with dogs, further enhancing the appeal for pet owners.
Overall, Comfort Inn stands out for its strategic location, comfortable accommodations, and supportive staff, making it a favored choice among visitors to Ottawa. Show more
Read review summaries for all categories
Categories
Inn near Golf Courses
No specific golf-related amenities or proximity to golf courses are mentioned. Therefore, its suitability for golf lovers is not verifiable.
Inn Taking Steps Towards Sustainability
Dog Friendly Inn
Dogs Stay Free
Inn with Free Wi-Fi
Business Inn
Inn with Parking
3-Star Inn
Inn where Dogs Stay Free
Room Types
Room, 2 double beds, 2nd Floor, Non-SmokingLocated on the 2nd floor, this room offers a refrigerator, microwave and 32-inch LCD TV. Wi-Fi is free.
Room, 1 King Bed with Sofa Bed, 1st Floor, Non-SmokingThis air-conditioned triple room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 2 beds.
Room, 1 King Bed with Sofa Bed, 2nd Floor, Non-SmokingOffering free toiletries, this triple room includes a private bathroom with a bath, a shower and a hairdryer. The triple room offers air conditioning, a sofa, heating, as well as a flat-screen TV with cable channels. The unit offers 2 beds.
Room, 2 Queen Beds, 1st Floor, Non-SmokingFeaturing free toiletries, this family room includes a private bathroom with a bath, a shower and a hairdryer. This family room has air conditioning, heating and a flat-screen TV with cable channels. The unit has 2 beds.
Guest Reviews
7.4
Good
Location
Nestled in a prime spot, the Comfort Inn enjoys a commendable location with numerous positive remarks from guests. The hotel is conveniently situated near major highways, making it an ideal choice for travelers needing easy access to various points around Ottawa. Many reviews highlight its proximity to downtown Ottawa, just a short 10 to 15-minute drive away, ensuring that city attractions are within comfortable reach.
The hotel's vicinity to the St. Laurent Shopping Centre and the O-Train station is frequently mentioned, providing guests with ample shopping and transportation options. Its central location is also appreciated for being close to restaurants and major sites, contributing to a hassle-free visit. Despite one note about a challenging find, the hotel is generally regarded as easy to locate and practical, fitting well into the needs of those attending events in the area.
Guests have also noted the quiet and clean environment of the hotel, alongside friendly staff, which enhances the overall experience. With numerous essential amenities nearby and excellent connectivity, the Comfort Inn stands out as a practical and well-positioned option for both leisure and business travelers visiting Ottawa.
Breakfast
Comfort Inn offers a breakfast experience that garners a diverse range of opinions from its guests. The hotel's breakfast is praised for being notably good, with many guests finding it to be plentiful and varied. The ability to make homemade waffles adds a delightful touch, and hot breakfast items ensure a hearty start to the day. Numerous reviews highlight the breakfast as exceeding expectations with its fresh and tasty offerings, accompanied by courteous staff replenishing the stations.
Despite some criticisms about the food quality and organization, there are consistent mentions of ample choices and good selection, accommodating various tastes with options ranging from simple toast to bacon and egg omelettes. There is a clear sense of appreciation for the inclusive nature of the breakfast, making it a convenient and valuable part of the stay. However, some guests have noted that breakfast times could be more accommodating, and a few experienced issues with food freshness and cold items. Overall, the breakfast at Comfort Inn is considered a positive feature by many, offering an impressive variety that caters well to families and solo travelers alike.
Rooms
Comfort Inn offers a generally positive experience when it comes to room quality and amenities. Many guests appreciate the clean and comfortable nature of the rooms, noting that several have been recently renovated, providing a modern and fresh feel. Rooms are typically spacious and well-appointed with good-sized beds that are especially comfortable. Guests frequently mention the quiet atmosphere and neat presentation of the rooms, which adds to the overall relaxing experience.
The bathrooms, often highlighted as cleaner than those in most hotels, are generally well received, with features like night lights drawing positive feedback. However, there are some concerns about maintenance issues, such as noisy air vents and broken patio door handles. Despite these occasional downsides, most visitors find the rooms to be satisfactory and fitting for their needs.
Amenities extend beyond the rooms, with complimentary breakfasts being praised for their variety and quality, further enhancing the value for the price. While some minor issues with cleanliness and maintenance are noted, the majority of guests find Comfort Inn to live up to its name, providing clean, comfortable, and reasonably priced accommodations.
Beds
When it comes to bedding, Comfort Inn garners mostly favorable remarks from its guests. Many reviews highlight the comfort of the beds, with several guests noting how restful their sleep was thanks to the soft mattresses and clean, quality bedding. A number of visitors have praised the beds as being very comfortable, often accompanied by positive remarks about the pillows and overall room cleanliness. Comfort seems to be a consistent theme, as guests have frequently mentioned comfortable beds in conjunction with sizable rooms and excellent amenities such as a good breakfast. However, it is worth noting that a few guests found the beds to be either too firm or overly soft, occasionally pointing out the need for newer bedding. Despite these varied opinions, the consensus leans towards a welcoming and cozy bedding experience at Comfort Inn.
Cleanliness
Comfort Inn showcases a mixed experience in terms of cleanliness, with a majority of positive impressions reflecting a well-maintained environment. Many reviewers commend the hotel for its clean and comfortable rooms, highlighting freshly updated spaces and convenient amenities. Guests appreciate the spotless lobby and tidy surroundings in common areas, adding to the overall comfort of their stay.
The staff receives high praise for their exceptional service, contributing significantly to a warm and welcoming atmosphere. Their professionalism ensures a smooth check-in process and attentive care during guests’ stays.
However, there are sporadic negative comments that point to inconsistencies in room cleanliness. Some guests reported issues such as pet hair, human hair, and stains in the bathroom, as well as unaddressed garbage under beds. These aspects reveal occasional lapses in thorough cleaning, suggesting that improvements in consistency and attention to detail could enhance the overall guest experience.
Situated near key attractions in Ottawa, the hotel’s convenient location offers easy access for travelers wishing to explore the area. Despite a few cleanliness concerns, Comfort Inn generally provides a pleasant and accommodating environment that aligns well with guest expectations for comfort and service.
Staff
The reviews for the Comfort Inn highlight a consistently positive experience with the hotel staff. Guests frequently describe the staff as friendly, polite, and welcoming, indicating a high level of courtesy and dedication to guest satisfaction. Many reviews emphasize the helpful nature of the team, with staff going out of their way to address issues and accommodate special requests, such as not having a credit card or providing additional assistance. The front desk employees receive particular praise for their efficiency and problem-solving skills, with standout mentions of specific individuals providing excellent service. The overall sentiment is that both the reception and cleaning staff are humble and respectful, contributing to a pleasant and supportive atmosphere throughout the hotel. Staff involvement at breakfast is also noted as being attentive and helpful, adding to a commendable guest experience.
Parking
Nestled in a convenient location, Comfort Inn offers a welcoming atmosphere with several appealing features, particularly its parking facilities. Guests have consistently remarked on the availability of spacious and free parking, highlighting the ease of access to the area. With plenty of spots to choose from, visitors have found the parking situation to be straightforward and hassle-free, particularly for those who enjoy the convenience of having their vehicles close by. The option to park near your patio door facilitates easy loading, providing guests with additional comfort during their stay.
While the parking area may occasionally face challenges due to weather conditions, such as snow, which can make surfaces slippery, these instances do not overshadow the overall positive experience. Guests have noted that the parking is an added perk along with other amenities, making it a redeeming part of their visit.
The convenience offered by Comfort Inn's parking arrangements ensures a smooth experience, contributing to guests’ positive impressions and making it a destination that they would consider returning to in the future.
Dog Friendly
Comfort Inn stands out as a welcoming destination for travelers with dogs, thanks to its pet-friendly policies and facilities. Guests appreciate the convenience of sliding door access and rooms with no carpet, which are particularly beneficial for pet owners. The presence of patio doors offers easy outdoor access, simplifying outings with furry companions. The hotel is accommodating, with staff known for their friendliness and helpfulness, and they ensure guests and their dogs feel at home.
Despite an additional charge for pets, the hotel's acceptance of dogs and the ease of travel with a pet make up for it. The first-floor rooms are a requirement for those traveling with pets, providing direct access to the outside, which guests find particularly useful. Moreover, visitors that do not have pets have also noticed and appreciated the pet-friendly environment. Amenities like a good breakfast add to the overall positive experience. Comfort Inn successfully integrates pet-friendly services without compromising on comfort and convenience for all guests.
No, Comfort Inn doesn't have any pool.
No, a spa isn't available at Comfort Inn.
Yes, Comfort Inn welcomes dogs.
Yes, parking facilities are available at Comfort Inn.