Ottawa Embassy Hotel & Suites
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Summary of reviewsThe Ottawa Embassy Hotel & Suites enjoys a prime location in downtown Ottawa, making it highly convenient for tourists, business travelers and families. Guests consistently praise the hotel's central position, which places it within walking distance of key attractions such as Parliament Hill, Rideau Canal, Byward Market and Major's Hill Park. The surrounding area is filled with dining, shopping and entertainment options, ensuring an engaging stay.
Dining at the hotel's on-site restaurant, Cooper's, receives high marks for its culinary offerings, particularly for breakfast and dinner. The food is often described as fantastic, creative and delicious with dishes like the Reuben sandwich and salmon standing out. Although breakfast is not included in the room price and menu options can be somewhat limited, the overall quality and service make dining at Cooper's a noteworthy experience.
The accommodations at the Ottawa Embassy Hotel & Suites are spacious, clean and comfortable, often likened to a home-like atmosphere. Many rooms include well-equipped kitchenettes, which are particularly convenient for longer stays. Guests appreciate the comfortable beds and modern amenities, although occasional issues with room temperature control and soundproofing are noted. The hotel's housekeeping receives commendations for maintaining cleanliness, though some lapses such as dirty carpets and sightings of cockroaches were occasionally mentioned.
Guest interactions with the hotel staff are overwhelmingly positive. The staff are frequently described as friendly, helpful and accommodating with particular praise for the reception and housekeeping teams. This level of customer service significantly enhances the guest experience and contributes to a welcoming atmosphere.
Wi-Fi service at the hotel generally receives favorable reviews with most guests experiencing fast and reliable connectivity. However, there are sporadic reports of connectivity issues and slow speeds, particularly in some rooms. The gym, though small, is well-equipped, making it a convenient option for guests wanting to maintain their fitness routines.
Parking is available on-site in an underground facility, which guests find handy and secure. However, the number of parking spaces is limited and there is an additional cost that some guests find expensive. Larger vehicles may find the garage challenging to navigate.
Family travelers find the hotel well-suited to their needs with spacious rooms and a kid-friendly environment. The accommodations are particularly praised for their usability for larger groups with extra bathrooms and sofa beds providing added convenience. The hotel's proximity to Ottawa's attractions also makes it a great choice for family sightseeing.
The hotel is located in an area vibrant with nightlife, offering numerous nearby bars, restaurants and social venues. This proximity is appreciated by those looking to explore Ottawa's nightlife, though occasional late-night noise can be a minor drawback.
Overall, the Ottawa Embassy Hotel & Suites aligns well with its 3-star rating, offering a good mix of location, room comfort and service quality, despite a few areas for improvement. It stands out as a commendable choice for a pleasant and convenient stay in Ottawa.
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Dining at the hotel's on-site restaurant, Cooper's, receives high marks for its culinary offerings, particularly for breakfast and dinner. The food is often described as fantastic, creative and delicious with dishes like the Reuben sandwich and salmon standing out. Although breakfast is not included in the room price and menu options can be somewhat limited, the overall quality and service make dining at Cooper's a noteworthy experience.
The accommodations at the Ottawa Embassy Hotel & Suites are spacious, clean and comfortable, often likened to a home-like atmosphere. Many rooms include well-equipped kitchenettes, which are particularly convenient for longer stays. Guests appreciate the comfortable beds and modern amenities, although occasional issues with room temperature control and soundproofing are noted. The hotel's housekeeping receives commendations for maintaining cleanliness, though some lapses such as dirty carpets and sightings of cockroaches were occasionally mentioned.
Guest interactions with the hotel staff are overwhelmingly positive. The staff are frequently described as friendly, helpful and accommodating with particular praise for the reception and housekeeping teams. This level of customer service significantly enhances the guest experience and contributes to a welcoming atmosphere.
Wi-Fi service at the hotel generally receives favorable reviews with most guests experiencing fast and reliable connectivity. However, there are sporadic reports of connectivity issues and slow speeds, particularly in some rooms. The gym, though small, is well-equipped, making it a convenient option for guests wanting to maintain their fitness routines.
Parking is available on-site in an underground facility, which guests find handy and secure. However, the number of parking spaces is limited and there is an additional cost that some guests find expensive. Larger vehicles may find the garage challenging to navigate.
Family travelers find the hotel well-suited to their needs with spacious rooms and a kid-friendly environment. The accommodations are particularly praised for their usability for larger groups with extra bathrooms and sofa beds providing added convenience. The hotel's proximity to Ottawa's attractions also makes it a great choice for family sightseeing.
The hotel is located in an area vibrant with nightlife, offering numerous nearby bars, restaurants and social venues. This proximity is appreciated by those looking to explore Ottawa's nightlife, though occasional late-night noise can be a minor drawback.
Overall, the Ottawa Embassy Hotel & Suites aligns well with its 3-star rating, offering a good mix of location, room comfort and service quality, despite a few areas for improvement. It stands out as a commendable choice for a pleasant and convenient stay in Ottawa.
Hotel for Honeymoon
This hotel offers spacious suites with separate living areas and kitchenettes. Its central location near the Rideau Canal and Parliament Hill, combined with comfortable amenities, makes it suitable for a romantic and convenient stay.
Family Friendly Hotel
This hotel offers suite-style accommodations, which can be beneficial for families needing extra space. Its central location provides access to Ottawa's attractions.
Dog Friendly Hotel
This hotel allows two pets of any size for an additional fee of CA$50 per room, per stay. Both dogs and cats are welcome. There is a grassy area for pet relief on the property.
Hotel near Nightlife Spots
This hotel, located in downtown Ottawa, offers suite-style accommodations and is close to many of the city's attractions and nightlife options. Its central location provides easy access to bars and clubs.
Business Hotel
This hotel offers suite accommodations and is suitable for business travelers needing more space. It provides standard business amenities.
Hotel with Parking
On-site parking is available at this hotel, with both underground and outdoor options.
3-Star Hotel
This hotel offers spacious suites and a convenient location. It is a great option for families or extended stays.
Hotel near Ski Resorts
Accessible Hotel
Hotel with Gym
Guest Reviews
Located in the heart of downtown Ottawa, the Ottawa Embassy Hotel & Suites boasts an exceptional location for tourists and business travelers alike. Visitors consistently praise its central position, which places it within easy walking distance to key attractions such as Parliament Hill, Rideau Canal, Byward Market and Major's Hill. For those attending events or marathons, the convenience is unmatched with everything just a short stroll away.
The hotel is also surrounded by a host of dining, shopping and entertainment options along Elgin Street, making it easy for guests to indulge in the local scene. Many reviews mention the quiet neighborhood, ensuring a peaceful stay despite being in the center of the action. Whether you're here for sightseeing, business or leisure, the excellent location of this hotel provides easy access to all that Ottawa has to offer.
The Ottawa Embassy Hotel & Suites features an on-site restaurant, Cooper's, which consistently receives high praise for its culinary offerings, especially breakfast. Guests particularly appreciate the quality and creativity of the food, often describing it as fantastic and delicious. The restaurant itself is noted to be pleasant with friendly and helpful staff that enhance the dining experience.
However, a recurring observation among guests is that breakfast is not included in the room price, which some find disappointing. Additionally, there are mentions of a limited breakfast menu and slow toasters, although these do not overshadow the overall positive dining experiences at Cooper's.
Despite the fact that breakfast isn't complimentary, the availability of kitchen equipment in rooms and the convenience of having breakfast, lunch and dinner options at the hotel itself are appreciated perks. Overall, Cooper's garners a favorable reputation for its excellent quality and value, making it a notable feature of the Ottawa Embassy Hotel & Suites.
The Ottawa Embassy Hotel & Suites boasts a notable dining option with its on-site restaurant, Cooper's. Guests have appreciated having a restaurant right within the hotel, which offers the convenience of breakfast, lunch and dinner. Reviews highlight that the restaurant serves very good and delicious food with several specific mentions of creative and impressive meals, including an amazing dinner experience for some.
One of the standout comments includes high praise for the Reuben sandwich, noted as one of the best ever had by a reviewer. Other dishes like the salmon also received commendable mentions for their quality. Additionally, the bar within the restaurant provides a good selection of ales with friendly service.
However, it is worth noting that there were occasional mentions of limited menu options and instances of certain dishes running out. Despite this, the fast and courteous service, as well as the inviting atmosphere, have made Cooper's a valued dining spot for many staying at the hotel.
The rooms at Ottawa Embassy Hotel & Suites are consistently described as spacious, clean and comfortable, providing a home-like atmosphere for guests. Many reviews highlight the ample size of the rooms, often noting the inclusion of well-equipped kitchenettes, which are especially convenient for longer stays. The larger suites are praised for their generous space, perfect for families or groups and their multiple bathrooms provide added comfort.
The beds and general room facilities receive numerous compliments with guests appreciating the big, cozy beds and modern amenities like balconies and large showers. The hotel staff are frequently noted for their friendliness and helpfulness and the hotel’s location is considered excellent, close to key attractions.
While most reviews are positive, a few guests mentioned the rooms can feel outdated and some suffered from issues with room temperature control, soundproofing and occasional maintenance concerns. Despite these occasional drawbacks, the overall opinion is that the rooms at Ottawa Embassy Hotel & Suites are large, comfortable and well-suited for a pleasant stay in the city.
Nestled in the heart of the city, the Ottawa Embassy Hotel & Suites garners praise for its exceptionally comfortable beds. Many guests have described the beds as large, super comfy and conducive to a restful sleep. The hotel provides a variety of bed sizes including queen and king options, ensuring a fit for every preference. High-quality bedding and comfortable mattresses further enhance the sleep experience. Although there are occasional mentions of worn or uneven mattresses, the overall sentiment leans heavily towards satisfaction. Travelers appreciate the clean and cosy bedding which complements the spacious and comfortable rooms. This focus on comfort is a significant plus for visitors looking to unwind after exploring the vibrant city of Ottawa.
Set in a prime location, the Ottawa Embassy Hotel & Suites consistently impresses its guests with its commendable standards of cleanliness. Reviews frequently highlight the exceptionally clean rooms, often described as spacious, modern and comfortably furnished. Guests noted the rooms were well-maintained with clean bedding and neat new interiors contributing to a welcoming atmosphere. The hotel’s overall cleanliness was frequently praised, extending from the spotless rooms to the well-kept common areas.
The commitment of the housekeeping staff is often recognized with mentions of their dedication to ensuring a comfortable stay for guests. This focus on cleanliness also extended to specific facilities like the laundry and overall property.
However, it's worth mentioning that while many guests found the cleanliness satisfactory or excellent, some reviews did point out occasional lapses. These included instances of dirty carpets, unclean kitchen surfaces and infrequent sightings of cockroaches, which could be detracting for some guests.
In summary, the Ottawa Embassy Hotel & Suites generally meets high standards of cleanliness, offering comfortable and inviting accommodations, although there are occasional areas needing attention. The friendly and helpful staff further enhance the experience, making it a commendable choice for visitors to Ottawa.
The reviews of the Ottawa Embassy Hotel & Suites highlight overwhelmingly positive experiences with the hotel's staff. Guests frequently describe the staff as friendly, attentive and very helpful, often using superlatives such as amazing, wonderful and super accommodating. The reception staff, including individuals like Seif and manager Amanda, received high praise for their efficiency, professionalism and warm welcomes. Guests appreciated the staff's willingness to go above and beyond, providing helpful local tips and upgrading rooms when possible. Cleanliness and courteousness extended to housekeeping with compliments for their responsiveness and politeness. Despite a few isolated negative remarks, such as an unfriendly receptionist and noisy outdoor music, the overall sentiment reflects a high level of satisfaction with the hotel's customer service, contributing greatly to an enjoyable stay.
The Wi-Fi at the Ottawa Embassy Hotel & Suites generally receives positive remarks from guests. Many guests appreciated the good reception and stable connection throughout their stay, highlighting fast and reliable internet service in both common areas and rooms. The speed and reliability of the WiFi were often described favorably with some guests noting it as very good or even very fast.
However, there were occasional mentions of connectivity issues, such as slow speeds, spotty reception or trouble connecting initially. Some guests experienced poor reception specifically in the rooms, while others found the internet fragile or entirely unavailable at times. Despite these few drawbacks, many guests reported no major issues with functioning and acceptable WiFi overall.
The reviews indicate a mix of experiences, but the Wi-Fi service at the Ottawa Embassy Hotel & Suites is mostly reliable and meets the needs of many visitors.
The gym at the Ottawa Embassy Hotel & Suites is small yet adequately equipped, making it a convenient option for guests looking to maintain their fitness routines during their stay. It boasts a good set of equipment, including dumbbells, a functional trainer and even a Peloton bike. Guests found the gym to be very nice and appreciated its utility, especially for quick workouts. Despite some confusion about its availability, the gym is indeed open for individual one-hour sessions, ensuring a safe and comfortable workout environment. Additionally, the presence of a spa next to the gym adds to the overall relaxing experience.
Reviews of the Ottawa Embassy Hotel & Suites reveal mixed experiences with the parking facilities. One consistent positive note is the convenience of the underground parking onsite, which many guests found handy and secure. However, the number of parking spaces is often described as limited, leading to difficulties securing a spot, especially during peak times or if arriving late.
Guests appreciated the availability of the staff to address parking-related inquiries and some even noted that they were able to extend their parking time without any hassle. The proximity of public parking next door and other nearby options often served as a backup when the hotel lot was full. Nevertheless, there were instances when no parking was available onsite, adding to the guests' frustration.
The cost of parking ranged from $10 to $40 CAD per day with many reviewers mentioning that the fees felt expensive or unexpected. Some noted that parking was free during certain times, such as Sundays, but for the most part, it was an added expense. The tightness of the underground garage was also a recurring comment with some finding it challenging to maneuver larger vehicles.
In summary, while the hotel offers convenient and secure underground parking, the limited spaces and additional costs can pose inconveniences for guests. Checking parking availability and understanding the procedures before arrival might help mitigate some of these issues.
The Ottawa Embassy Hotel & Suites is well-suited for families, offering kid-friendly accommodations and spacious rooms that are perfect for up to five guests. Families have enjoyed the quiet, clean and welcoming atmosphere, which makes it easy to sleep even when traveling with children. The on-site restaurant and friendly staff have been positively noted with guests appreciating the courtesy of early check-ins and overall helpfulness.
Families can comfortably stay in suites, which are especially recommended due to the convenience of having two bathrooms and additional sleeping options like sofa beds. This setup has been ideal for larger family groups and those traveling with small kids. Despite some concerns about noise from the bedrooms, the property is praised for its family-oriented environment and proximity to Ottawa's downtown sightseeing attractions. Overall, the Ottawa Embassy Hotel & Suites receives high recommendations from families seeking a pleasant and convenient stay.
The Ottawa Embassy Hotel & Suites is situated in a vibrant area that is perfect for those looking to explore the city's nightlife and dining options. Guests appreciate its proximity to a lively shopping street and the convenience of having bars, restaurants and other nightlife options within easy walking distance. The hotel is well-placed for those who enjoy going out with many attractions nearby providing a good location for socializing and entertainment. While the nearby party scene adds to the excitement, it’s worth noting that occasional late-night noise has been mentioned. Overall, the hotel's central location makes it an ideal choice for enjoying Ottawa’s nightlife.
Ottawa Embassy Hotel & Suites provides a mix of experiences that align with its 3-star rating. Guests appreciate the hotel's good location and spacious suites, which offer adequate facilities and are well-equipped for this category. The overall condition of the hotel is noted as very good and the establishment is well-kept.
However, there are some common criticisms that potential visitors should be aware of. Issues with cleanliness are frequently mentioned with reports of an odd smell throughout the hotel and perceptions that it did not meet the cleanliness standards expected of a 3-star hotel. The decor has been described as tacky and some guests found the lobby and corridors shabby-looking.
Several reviews highlighted the hotel's age, describing it as a run-down converted apartment building rather than the modern establishment portrayed in the photos. The lack of fridges in rooms was another downside mentioned by guests, especially for those who expected better facilities for the price paid. Additionally, the parking fee was considered overpriced.
Overall, while some guests found value for money and felt their experience was in line with a 3-star hotel, others were disappointed by misleading pictures and the outdated condition of the property.
The Ottawa Embassy Hotel & Suites has garnered positive feedback from business travelers for its facilities and services. The establishment is praised for its spacious and comfortable meeting spaces, making it well-suited for client interactions. Its strategic location stands out as a significant advantage, allowing guests to explore key landmarks easily and positioning it as an excellent choice for business trips. Reviews highlight the efficient check-in and check-out process, catering well to the fast-paced nature of business travel.
The hotel also provides good business amenities, further underlining its appeal to corporate guests. However, parking costs have been noted as a downside by several reviewers with fees described as expensive or too high. Despite this, the overall experience for business travelers remains highly positive, making it an ideal option for those visiting Ottawa for work purposes.
The Ottawa Embassy Hotel & Suites offers a notably dog-friendly environment, providing a welcoming and accommodating atmosphere for guests traveling with their pets. The hotel is flexible with both dogs and other pets, boasting an accommodating policy that makes it a favorable choice for pet owners. Guests appreciate the green spaces available for walking their dogs, enhancing the pet-friendly experience.
However, there are a few areas for improvement. Some guests mentioned the high pet fees with a $50 charge for a one-night stay seeming quite expensive. Additionally, a few guests noted the presence of animal urine smells in the rooms, which can detract from the overall comfort. There are also some stringent rules in place that some consider unreasonable.
Despite these drawbacks, the hotel remains a reliable option for those unwilling to leave their furry friends behind. Occasional dog barking might be heard, but many guests find the pros of bringing their pets along outweigh these minor inconveniences.
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Location
The hotel is also surrounded by a host of dining, shopping and entertainment options along Elgin Street, making it easy for guests to indulge in the local scene. Many reviews mention the quiet neighborhood, ensuring a peaceful stay despite being in the center of the action. Whether you're here for sightseeing, business or leisure, the excellent location of this hotel provides easy access to all that Ottawa has to offer.
Breakfast
However, a recurring observation among guests is that breakfast is not included in the room price, which some find disappointing. Additionally, there are mentions of a limited breakfast menu and slow toasters, although these do not overshadow the overall positive dining experiences at Cooper's.
Despite the fact that breakfast isn't complimentary, the availability of kitchen equipment in rooms and the convenience of having breakfast, lunch and dinner options at the hotel itself are appreciated perks. Overall, Cooper's garners a favorable reputation for its excellent quality and value, making it a notable feature of the Ottawa Embassy Hotel & Suites.
Dinner
One of the standout comments includes high praise for the Reuben sandwich, noted as one of the best ever had by a reviewer. Other dishes like the salmon also received commendable mentions for their quality. Additionally, the bar within the restaurant provides a good selection of ales with friendly service.
However, it is worth noting that there were occasional mentions of limited menu options and instances of certain dishes running out. Despite this, the fast and courteous service, as well as the inviting atmosphere, have made Cooper's a valued dining spot for many staying at the hotel.
Rooms
The beds and general room facilities receive numerous compliments with guests appreciating the big, cozy beds and modern amenities like balconies and large showers. The hotel staff are frequently noted for their friendliness and helpfulness and the hotel’s location is considered excellent, close to key attractions.
While most reviews are positive, a few guests mentioned the rooms can feel outdated and some suffered from issues with room temperature control, soundproofing and occasional maintenance concerns. Despite these occasional drawbacks, the overall opinion is that the rooms at Ottawa Embassy Hotel & Suites are large, comfortable and well-suited for a pleasant stay in the city.
Beds
Cleanliness
The commitment of the housekeeping staff is often recognized with mentions of their dedication to ensuring a comfortable stay for guests. This focus on cleanliness also extended to specific facilities like the laundry and overall property.
However, it's worth mentioning that while many guests found the cleanliness satisfactory or excellent, some reviews did point out occasional lapses. These included instances of dirty carpets, unclean kitchen surfaces and infrequent sightings of cockroaches, which could be detracting for some guests.
In summary, the Ottawa Embassy Hotel & Suites generally meets high standards of cleanliness, offering comfortable and inviting accommodations, although there are occasional areas needing attention. The friendly and helpful staff further enhance the experience, making it a commendable choice for visitors to Ottawa.
Staff
Wi-Fi
However, there were occasional mentions of connectivity issues, such as slow speeds, spotty reception or trouble connecting initially. Some guests experienced poor reception specifically in the rooms, while others found the internet fragile or entirely unavailable at times. Despite these few drawbacks, many guests reported no major issues with functioning and acceptable WiFi overall.
The reviews indicate a mix of experiences, but the Wi-Fi service at the Ottawa Embassy Hotel & Suites is mostly reliable and meets the needs of many visitors.
Gym
Parking
Guests appreciated the availability of the staff to address parking-related inquiries and some even noted that they were able to extend their parking time without any hassle. The proximity of public parking next door and other nearby options often served as a backup when the hotel lot was full. Nevertheless, there were instances when no parking was available onsite, adding to the guests' frustration.
The cost of parking ranged from $10 to $40 CAD per day with many reviewers mentioning that the fees felt expensive or unexpected. Some noted that parking was free during certain times, such as Sundays, but for the most part, it was an added expense. The tightness of the underground garage was also a recurring comment with some finding it challenging to maneuver larger vehicles.
In summary, while the hotel offers convenient and secure underground parking, the limited spaces and additional costs can pose inconveniences for guests. Checking parking availability and understanding the procedures before arrival might help mitigate some of these issues.
Family
Families can comfortably stay in suites, which are especially recommended due to the convenience of having two bathrooms and additional sleeping options like sofa beds. This setup has been ideal for larger family groups and those traveling with small kids. Despite some concerns about noise from the bedrooms, the property is praised for its family-oriented environment and proximity to Ottawa's downtown sightseeing attractions. Overall, the Ottawa Embassy Hotel & Suites receives high recommendations from families seeking a pleasant and convenient stay.
Nightlife
3 Star
However, there are some common criticisms that potential visitors should be aware of. Issues with cleanliness are frequently mentioned with reports of an odd smell throughout the hotel and perceptions that it did not meet the cleanliness standards expected of a 3-star hotel. The decor has been described as tacky and some guests found the lobby and corridors shabby-looking.
Several reviews highlighted the hotel's age, describing it as a run-down converted apartment building rather than the modern establishment portrayed in the photos. The lack of fridges in rooms was another downside mentioned by guests, especially for those who expected better facilities for the price paid. Additionally, the parking fee was considered overpriced.
Overall, while some guests found value for money and felt their experience was in line with a 3-star hotel, others were disappointed by misleading pictures and the outdated condition of the property.
Business
The hotel also provides good business amenities, further underlining its appeal to corporate guests. However, parking costs have been noted as a downside by several reviewers with fees described as expensive or too high. Despite this, the overall experience for business travelers remains highly positive, making it an ideal option for those visiting Ottawa for work purposes.
Dog Friendly
However, there are a few areas for improvement. Some guests mentioned the high pet fees with a $50 charge for a one-night stay seeming quite expensive. Additionally, a few guests noted the presence of animal urine smells in the rooms, which can detract from the overall comfort. There are also some stringent rules in place that some consider unreasonable.
Despite these drawbacks, the hotel remains a reliable option for those unwilling to leave their furry friends behind. Occasional dog barking might be heard, but many guests find the pros of bringing their pets along outweigh these minor inconveniences.
No, Ottawa Embassy Hotel & Suites doesn't have any pool.
No, a spa isn't available at Ottawa Embassy Hotel & Suites.
Yes, Ottawa Embassy Hotel & Suites welcomes dogs.
Yes, parking facilities are available at Ottawa Embassy Hotel & Suites.
Yes, Ottawa Embassy Hotel & Suites has a gym.
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