Ottawa Stay Downtown Suites
➔
➔
Please select your travel dates to see rates and availability
Info
Summary of reviewsOttawa Stay Downtown Suites enjoys a highly praised location, strategically situated near downtown Ottawa and providing easy access to key attractions such as Parliament Hill, Byward Market and Rideau Centre. The suites benefit from being in a beautiful, serene neighborhood with convenient public transportation and the added charm of Strathcona Park nearby. Guests appreciate the quiet environment while still being close to major points of interest, making it an ideal spot for tourists who want to explore Ottawa without the hassle of parking and long commutes.
The accommodations at Ottawa Stay Downtown Suites are well-regarded for their cleanliness, spaciousness and modern amenities. Guests frequently highlight the comfort and size of the two-bedroom apartments, the pleasant interiors and the ample space, which is particularly suitable for families and groups. The suites are also noted for being well-lit and equipped with air conditioning.
While the overall cleanliness receives mixed reviews, many visitors commend the property for being clean, comfortable and quiet with well-stocked kitchens and neatly prepared suites ready for check-in. However, there are notable concerns regarding cleanliness with some guests reporting issues such as dirty windows, floors and bathrooms as well as stained sofas and the presence of insects.
The staff at Ottawa Stay Downtown Suites are generally praised for their availability, kindness and responsiveness. Elissa and Roy, in particular, are noted for their excellent communication and problem-solving abilities. However, some guests experienced lapses in responsiveness from Chris, especially through texts and calls.
The Wi-Fi at the suites is positively reviewed, being described as good, fast and functional with a few mentions of a VIP Wi-Fi option. One minor issue was noted where the Wi-Fi did not work on one guest's phone, though it performed well on other devices.
Parking arrangements at Ottawa Stay Downtown Suites are commended for being convenient and easily accessible. Guests appreciate the close proximity of parking spaces to the building, the provision of free parking and the flexibility offered by management to extend parking hours beyond check-out. Some minor issues include confusion with the parking app and instructions and occasional instances of parking tickets despite following the guidelines.
Beds at the suites receive favorable remarks with many guests highlighting their comfort and the quality of the mattresses and memory foam pillows. Cleanliness of the beds and bedding is also frequently mentioned positively. While a few guests faced issues such as a lack of mattress support and instances of dirty bed linens, the majority of reviews focus on the comfortable sleeping arrangements provided.
Overall, Ottawa Stay Downtown Suites is highly regarded for its prime location, well-equipped and spacious accommodations and the positive engagement of its staff, making it a favorable choice for visitors looking to explore downtown Ottawa.
Categories
The accommodations at Ottawa Stay Downtown Suites are well-regarded for their cleanliness, spaciousness and modern amenities. Guests frequently highlight the comfort and size of the two-bedroom apartments, the pleasant interiors and the ample space, which is particularly suitable for families and groups. The suites are also noted for being well-lit and equipped with air conditioning.
While the overall cleanliness receives mixed reviews, many visitors commend the property for being clean, comfortable and quiet with well-stocked kitchens and neatly prepared suites ready for check-in. However, there are notable concerns regarding cleanliness with some guests reporting issues such as dirty windows, floors and bathrooms as well as stained sofas and the presence of insects.
The staff at Ottawa Stay Downtown Suites are generally praised for their availability, kindness and responsiveness. Elissa and Roy, in particular, are noted for their excellent communication and problem-solving abilities. However, some guests experienced lapses in responsiveness from Chris, especially through texts and calls.
The Wi-Fi at the suites is positively reviewed, being described as good, fast and functional with a few mentions of a VIP Wi-Fi option. One minor issue was noted where the Wi-Fi did not work on one guest's phone, though it performed well on other devices.
Parking arrangements at Ottawa Stay Downtown Suites are commended for being convenient and easily accessible. Guests appreciate the close proximity of parking spaces to the building, the provision of free parking and the flexibility offered by management to extend parking hours beyond check-out. Some minor issues include confusion with the parking app and instructions and occasional instances of parking tickets despite following the guidelines.
Beds at the suites receive favorable remarks with many guests highlighting their comfort and the quality of the mattresses and memory foam pillows. Cleanliness of the beds and bedding is also frequently mentioned positively. While a few guests faced issues such as a lack of mattress support and instances of dirty bed linens, the majority of reviews focus on the comfortable sleeping arrangements provided.
Overall, Ottawa Stay Downtown Suites is highly regarded for its prime location, well-equipped and spacious accommodations and the positive engagement of its staff, making it a favorable choice for visitors looking to explore downtown Ottawa.
Apartment near Ski Resorts
Apartment with Parking
3-Star Apartment
Guest Reviews
Ottawa Stay Downtown Suites boasts an enviable location that repeatedly impresses guests. It is strategically nestled near downtown Ottawa, providing easy access to Parliament Hill, Byward Market, Rideau Centre and other key attractions. The area is described as beautiful and serene with Strathcona Park nearby adding to the charm.
Visitors frequently highlight the convenience of public transportation with bus stops only a block away and a mere 20-minute walk to major points of interest. The neighborhood itself is quiet, ideal for those seeking a tranquil yet central spot.
Accommodations are noted for their cleanliness, spaciousness and the well-equipped nature of the suites, making it a comfortable option for families and groups alike. Free parking is an added bonus with some guests even allowed to extend their parking hours beyond check-out.
Overall, the location is lauded for its centrality, convenience and accessibility, making it perfect for tourists aiming to explore Ottawa without the hassle of parking and long commutes.
Ottawa Stay Downtown Suites offers accommodations that guests frequently appreciate for their size and comfort. The two-bedroom apartments are noted for being both comfy and spacious. The location is excellent, providing convenient access to the center while maintaining a quiet atmosphere. Reviews highlight the pleasant and modern interiors of the apartments, which are well-lit and equipped with air conditioning. Guests also commend the cleanliness and the ample space, making it a suitable choice for larger groups. Overall, the rooms are well-regarded for their comfort, modern amenities and generous space.
Ottawa Stay Downtown Suites has generally received favorable remarks regarding the comfort of its beds. Many guests noted that the beds were very comfortable with several highlighting the quality of the mattress and memory foam pillows. Cleanliness was another positive aspect, as the beds and bedding were frequently described as clean and well-maintained. Guests also appreciated the provision of adequate bath towels for the whole family and mentioned spacious, comfortable apartments close to downtown. Despite an overall positive sentiment, a few guests encountered issues such as a lack of mattress support, an unpleasant payment system and isolated instances of dirty bed linens and a broken or wet bed. These, however, seem to be exceptions to the norm with the majority of reviews focusing on the comfortable sleeping arrangements.
Ottawa Stay Downtown Suites presents a mixed picture when it comes to cleanliness. On the positive side, several reviews mention the property as "clean," "comfortable," and "quiet" with "fast wifi" and "spacious and super comfortable" accommodations. Guests appreciated the clean and fluffy pillows, privacy and a well-stocked kitchen. The suite was noted to be neat and ready for check-in on time, making it a good value that felt like home for some visitors.
However, numerous reviews highlighted significant cleanliness issues. Common complaints included dirty windows and floors, cobwebs and mold in the bathroom. Many guests found the sofas and couches badly stained and uncomfortable with some mentioning spider webs and insects within the living areas. Bathrooms were particularly problematic, frequently described as unhygienic and smelling with instances of ants, fur and hair present. Moreover, some reviewers noted that the overall state of the property left much to be desired with many parts of the suite appearing old and in need of repair.
While some guests were satisfied with the clean and spacious environment, others felt the accommodation required more thorough and regular cleaning, better maintenance and a few upgrades to meet their standards.
Guests of Ottawa Stay Downtown Suites have had positive experiences with the hotel's staff, highlighting the availability and kindness of the owner and the helpful, friendly nature of the team. Elissa, one of the hosts, is commended for her excellent communication, responsiveness, patience and problem-solving abilities, particularly with issues like replacing broken appliances. Roy is also mentioned for being highly responsive and proactive in finding solutions.
Chris, another key figure, elicits mixed reactions; while some guests found him helpful, welcoming and prompt in communication, others experienced lapses in responsiveness, especially through texts and calls. Overall, management's quick response to inquiries and requests, along with the approachable demeanor of the hosts, contributes positively to the guest experience. However, there are occasional concerns about communication, particularly around early check-ins.
Ottawa Stay Downtown Suites generally provides a reliable internet experience for its guests with many reviews highlighting the good, fast and functional Wi-Fi. The Wi-Fi is described as very well working and decent by various reviewers and there are even mentions of a VIP Wi-Fi option. However, there was a slight issue reported where the Wi-Fi connection did not work on one guest's phone, though it worked well on other 5G devices. Overall, the hotel's Wi-Fi receives positive feedback, making it suitable for guests needing a dependable internet connection.
Ottawa Stay Downtown Suites is generally praised for its convenient and easily accessible parking arrangements. Guests appreciate that the parking is right next to the building, providing a hassle-free experience upon arrival and departure. The availability of free parking is a significant highlight with many reviews indicating that the hotel offers ample parking space.
One key advantage is the proximity of the parking to the hotel entrance, making it easy for guests to manage their luggage and other belongings. The inclusion of private and dedicated parking spaces adds a level of comfort, ensuring that guests' vehicles are secure. Additionally, the management is noted for their flexibility, allowing guests to park for a few extra hours post-checkout.
While the majority of the feedback on parking is overwhelmingly positive, there are a few areas for improvement. Some guests reported confusion with the parking app and payment process and there are mentions of unclear parking instructions. A few instances involved receiving parking tickets despite following the given guidelines.
Overall, Ottawa Stay Downtown Suites offers a convenient and generally reliable parking experience, which complements the hotel's prime location and well-equipped facilities.
Location Show Map
Location
Visitors frequently highlight the convenience of public transportation with bus stops only a block away and a mere 20-minute walk to major points of interest. The neighborhood itself is quiet, ideal for those seeking a tranquil yet central spot.
Accommodations are noted for their cleanliness, spaciousness and the well-equipped nature of the suites, making it a comfortable option for families and groups alike. Free parking is an added bonus with some guests even allowed to extend their parking hours beyond check-out.
Overall, the location is lauded for its centrality, convenience and accessibility, making it perfect for tourists aiming to explore Ottawa without the hassle of parking and long commutes.
Rooms
Beds
Cleanliness
However, numerous reviews highlighted significant cleanliness issues. Common complaints included dirty windows and floors, cobwebs and mold in the bathroom. Many guests found the sofas and couches badly stained and uncomfortable with some mentioning spider webs and insects within the living areas. Bathrooms were particularly problematic, frequently described as unhygienic and smelling with instances of ants, fur and hair present. Moreover, some reviewers noted that the overall state of the property left much to be desired with many parts of the suite appearing old and in need of repair.
While some guests were satisfied with the clean and spacious environment, others felt the accommodation required more thorough and regular cleaning, better maintenance and a few upgrades to meet their standards.
Staff
Chris, another key figure, elicits mixed reactions; while some guests found him helpful, welcoming and prompt in communication, others experienced lapses in responsiveness, especially through texts and calls. Overall, management's quick response to inquiries and requests, along with the approachable demeanor of the hosts, contributes positively to the guest experience. However, there are occasional concerns about communication, particularly around early check-ins.
Wi-Fi
Parking
One key advantage is the proximity of the parking to the hotel entrance, making it easy for guests to manage their luggage and other belongings. The inclusion of private and dedicated parking spaces adds a level of comfort, ensuring that guests' vehicles are secure. Additionally, the management is noted for their flexibility, allowing guests to park for a few extra hours post-checkout.
While the majority of the feedback on parking is overwhelmingly positive, there are a few areas for improvement. Some guests reported confusion with the parking app and payment process and there are mentions of unclear parking instructions. A few instances involved receiving parking tickets despite following the given guidelines.
Overall, Ottawa Stay Downtown Suites offers a convenient and generally reliable parking experience, which complements the hotel's prime location and well-equipped facilities.
No, Ottawa Stay Downtown Suites doesn't have any pool.
No, a spa isn't available at Ottawa Stay Downtown Suites.
No, Ottawa Stay Downtown Suites doesn't allow dogs.
Yes, parking facilities are available at Ottawa Stay Downtown Suites.
No, Ottawa Stay Downtown Suites doesn't have a gym.
Location Show Map
More Options
