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Summary of reviewsQuality Inn, located in the East end of Ottawa, offers a convenient and accessible stay with its strategic positioning near Highway 174. This makes it ideal for both personal and business travels, providing easy access to local family events, work commitments, shopping centers, and dining options. Guests appreciate the proximity to local attractions and the tranquil, green environment of Orleans, alongside a convenient drive to Ottawa's downtown core.
The hotel provides a pleasant dining experience with its complimentary continental breakfast, featuring both hot and cold selections like waffles, fresh fruit, eggs, and sausages. Guests regularly commend the breakfast for its quality, ample offerings, and the reliable coffee, all of which are further enhanced by the friendly morning staff.
Quality Inn's rooms shine with cleanliness and comfort, offering spacious and newly renovated environments that include modern amenities such as microwaves, fridges, and coffee makers. Guests praise the immaculate condition of the rooms and bathrooms, as well as the comfortable beds that ensure a good night's rest. Although there are occasional minor maintenance issues, the hotel provides a peaceful retreat overall.
The staff at Quality Inn receive high marks for their friendliness, accommodating nature, and efficiency, with special recognition often given to specific members for their exceptional service. This creates a welcoming atmosphere where any minor inconveniences are promptly addressed.
The hotel's indoor heated pool adds a pleasant touch when available, though guests have noted inconsistencies with its accessibility. Meanwhile, the ample and free parking facilities contribute further to the convenience of staying at Quality Inn, offering easy access and safety for travelers.
In summary, Quality Inn provides a well-rounded experience with its strategic location, clean and comfortable accommodations, excellent breakfast, friendly staff, and convenient parking, making it a reliable choice for travelers visiting Ottawa's eastern region. Show more
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Categories
Inn with Parking
This hotel provides parking for guests. It offers standard amenities for a comfortable stay.
EV charging stations
Inn with EV Charging Stations
Inn with Swimming Pool
Heated Pool Indoor Pool
Business Inn
Accessible Inn
Inn with Gym
Inn with Indoor Pool
Inn with Heated Pool
Room Types
King Room - Disability Access/Non-SmokingFitted with a pillow-top mattress, this room is equipped with a cable TV, microwave and refrigerator. A hairdryer can be found in the bathroom.
Queen Room with Two Queen Beds - Non-SmokingFitted with a pillow-top mattress, this room is equipped with a cable TV, player, microwave and refrigerator. A hairdryer can be found in the bathroom.
King Room - Accessible/Non SmokingThe unit offers 1 bed.
Quadruple Room with Two Queen Beds - Non SmokingThe quadruple room features a tea and coffee maker and heating. The unit has 2 beds.
King Room - Non SmokingA tea and coffee maker, a computer and heating are offered in this double room. The unit has 1 bed.
Superior King Room - Non-SmokingThe double room provides a tea and coffee maker and heating. The unit offers 1 bed.
Efficiency Queen Room with Two Queen Beds - Non Smoking The quadruple room is furnished with a desk and a seating area. The unit offers 3 beds.
King Room - Non-SmokingThe double room provides a tea and coffee maker and heating. The unit offers 1 bed.
Guest Reviews
6.2
Rated
Location
Nestled in the East end of Ottawa, the Quality Inn offers a prime location that caters to a variety of needs. Its strategic positioning close to Highway 174 makes it easily accessible, providing a straightforward route to both nearby family gatherings and work commitments. Visitors attending events in the area find comfort in being within convenient reach of venues, while those seeking leisure are pleased with the hotel's proximity to shopping centers and local dining options, both fast food and sit-down restaurants. Orleans, known for its charming, calm neighborhoods, offers a green and picturesque environment, adding a tranquil backdrop to guests' stays.
For those keen on exploring more of Ottawa, the hotel offers a suitable base. Although it sits a bit outside of downtown, the drive is manageable for those looking to access the city's core attractions. Additionally, guests commend the area for its blend of quiet residential vibes and connectivity to shopping malls, entertainment, and transportation into the city. Being close to numerous services and amenities, including a big mall and various eateries, further enhances the convenience for travelers. Guests appreciate the clean, organized accommodations alongside courteous, attentive service, making the Quality Inn a well-rounded choice for those visiting the eastern part of Ottawa.
Breakfast
Quality Inn offers a breakfast experience that generally receives positive feedback from its guests, highlighting a satisfying and convenient start to the day. The breakfast is often described as good or very good, with some guests calling it one of the best they've ever had during a hotel stay. The offerings feature a complimentary continental spread that includes both hot and cold choices, such as tasty waffles, fresh fruit, eggs, and sausages. The inclusion of a hearty breakfast in the room price is appreciated by many, and the presence of a reliable coffee machine adds to the convenience. While some reviewers expressed a desire for more variety, particularly in fruit options, the breakfast is consistently noted as ample and sufficient. The friendly and helpful morning staff also add to the pleasant experience, despite the occasional comments about the breakfast being average or lacking in comparison to past stays. Overall, the breakfast at Quality Inn seems to meet, if not exceed, the expectations of most guests, providing a solid reason to return.
Rooms
Quality Inn offers a restful stay with its clean, comfortable, and spacious rooms. The newly renovated accommodations stand out for their size, with many guests appreciating the large rooms and even larger bathrooms that contribute to a relaxing environment. Despite some minor maintenance issues, such as lighting and limited furniture, the rooms generally impress with their modern updates and cheerful ambiance.
Guests frequently commend the exceptional cleanliness of the rooms, with many noting bright and immaculate conditions as well as useful amenities like microwaves, fridges, and coffee makers. The comfortable beds and plentiful, laundered linens add to a sense of comfort, ensuring a good night's sleep in a quiet atmosphere.
Although the views may be limited, the hotel compensates with a thoughtful room design that caters to comfort. While some guests encountered inconveniences like lack of counter space and occasional maintenance needs, overall, the rooms provide a peaceful retreat and exceed expectations.
Quality Inn’s commitment to comfort is further showcased by its spacious rooms, quiet surroundings, and convenient location. Guests also enjoy the clean functioning bathrooms and amenities like the pool and spa that enhance the overall experience at the hotel.
Beds
When it comes to a stay at the Quality Inn, it seems that comfort is a top priority, especially when it comes to their beds. Guests frequently highlight the comfort of the beds, with many describing them as cozy and very comfortable, ensuring a restful night's sleep. The beds are often noted for their cleanliness, contributing to an overall comfortable stay. While the majority of guests found the beds to meet or exceed their expectations in terms of comfort, a few reviews suggest minor improvements could be made regarding the pillows and bed coverings. Small criticisms aside, the overwhelmingly positive feedback on the beds makes it clear that Quality Inn prioritizes restful comfort for its guests.
Cleanliness
Nestled conveniently near a bustling mall, Quality Inn prides itself on maintaining a clean and welcoming environment, marked by consistent housekeeping that instills a sense of comfort for its guests. Many reviews praise the hotel's overall cleanliness, with numerous visitors noting the immaculate conditions of their rooms. The diligent cleaning staff ensures that rooms are tidied daily, contributing to a generally pleasant stay.
Guests frequently comment on the property's cleanliness both inside and out, emphasizing the fresh aroma that pervades the atmosphere and contributes to a relaxing experience. The courteous and friendly staff further enhance guests' satisfaction, providing both assistance and a warm environment that leaves a positive impression.
However, despite these commendable aspects, there are some concerns regarding specific areas of the hotel that could use improvement. Issues such as dirt in common areas, mold in bathrooms, and wear and tear throughout the property suggest a need for more rigorous maintenance and updates. While these specific shortcomings have been noted, many guests find them manageable and continue to appreciate the hotel’s overall value, location, and level of comfort.
In summary, Quality Inn strikes a balance between warmth and cleanliness, with minor areas that require attention to ensure an even better experience. Visitors can expect a decent, clean place to unwind, complemented by friendly service and a convenient location.
Staff
The reviews of the Quality Inn highlight the overwhelmingly positive interactions guests have had with the hotel staff. Visitors consistently describe the staff as friendly, accommodating, and helpful, contributing greatly to the comfort of their stay. Many guests note that the reception and front desk service stand out for their exceptional kindness and efficiency, with staff members often greeting individuals warmly as they enter the lobby. Housekeeping also receives praise, particularly Marie, who is recognized as a wonderful asset to the hotel. While most staff interactions are described positively, there are instances of less favorable encounters, such as overly talkative explanations and a night clerk displaying poor social skills. Overall, the staff is noted for maintaining a welcoming atmosphere, demonstrating organized and polite service, and offering assistance promptly, ensuring that any little inconveniences are swiftly addressed.
Pool
Travelers considering a stay at Quality Inn will find mixed experiences regarding the hotel's pool facilities. On the positive side, when accessible, the indoor heated pool receives high praise for its cleanliness and is a hit with kids who have a great time swimming. The pool area is often described as calm, providing a pleasant atmosphere for relaxation. In some instances, guests have appreciated the combination of a well-maintained pool and fitness room as nice extras during their stay. Friendly and helpful staff also contribute to a welcoming environment.
However, potential guests should be aware that availability is a consistent issue. Many reviews indicate that the pool is frequently closed, sometimes without advance notice. Inaccessibility has been a significant disappointment, especially for families traveling with children who specifically book the hotel for its pool and hot tub attractions. This inconsistency in availability suggests the need for clear communication about the status of the pool at the time of booking to avoid possible disappointment.
Parking
The Quality Inn offers a generally positive parking experience for its guests. With ample, free parking available, visitors often find it easy to secure a spot. The parking lot is designed for easy access and allows for convenient entry to any area of the hotel. Guests particularly appreciate the spaciousness of the parking facilities, which includes accommodations for the handicapped. Additionally, the parking area is described as safe, contributing to the overall sense of ease and convenience for those traveling by car. Despite isolated instances of overcrowding due to non-guest usage, the majority of visitors seem satisfied with the parking amenities provided.
Yes, Quality Inn has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.
No, a spa isn't available at Quality Inn.
No, Quality Inn doesn't allow dogs.
Yes, parking facilities are available at Quality Inn.