The Metcalfe by Gray Collection
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Summary of reviewsThe Metcalfe by Gray Collection, nestled in the heart of Ottawa, offers guests a delightful blend of comfort, convenience, and style. Its prime location near Parliament Hill, historic sites, and cultural attractions makes it an ideal base for both leisure and business travelers. The hotel's chic décor and tranquil atmosphere provide a welcoming retreat after exploring the vibrant downtown core. Guests frequently commend the friendly and attentive staff, whose exceptional service enhances the hospitality experience.
Visitors enjoy dining at Cocotte, the hotel's renowned restaurant, which serves an à la carte menu praised for its quality and diversity, particularly during breakfast and brunch. Despite some criticisms of higher prices and service speed, the delightful ambiance and delicious offerings make dining at Cocotte a memorable experience. The rooms receive high praise for their cleanliness, spaciousness, and modern design, equipped with luxurious amenities that ensure a comfortable stay. Even though there are occasional issues with Wi-Fi connectivity and parking costs, the overall ambiance, and exceptional service create a positive impression.
In addition to its impeccable cleanliness, The Metcalfe is celebrated for its comfortable beds and high-quality bedding, contributing to restful nights. The hotel's beautiful boutique setting is marked by European charm, striking a balance between elegance and simplicity. While there are suggestions for improvements to warrant luxury status, guests frequently highlight The Metcalfe as a hidden gem in Ottawa, combining outstanding accommodation with superb service, making it a top choice for travelers seeking comfort, cleanliness, and a convenient locale.
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Visitors enjoy dining at Cocotte, the hotel's renowned restaurant, which serves an à la carte menu praised for its quality and diversity, particularly during breakfast and brunch. Despite some criticisms of higher prices and service speed, the delightful ambiance and delicious offerings make dining at Cocotte a memorable experience. The rooms receive high praise for their cleanliness, spaciousness, and modern design, equipped with luxurious amenities that ensure a comfortable stay. Even though there are occasional issues with Wi-Fi connectivity and parking costs, the overall ambiance, and exceptional service create a positive impression.
In addition to its impeccable cleanliness, The Metcalfe is celebrated for its comfortable beds and high-quality bedding, contributing to restful nights. The hotel's beautiful boutique setting is marked by European charm, striking a balance between elegance and simplicity. While there are suggestions for improvements to warrant luxury status, guests frequently highlight The Metcalfe as a hidden gem in Ottawa, combining outstanding accommodation with superb service, making it a top choice for travelers seeking comfort, cleanliness, and a convenient locale.
Hotel for Honeymoon
This hotel provides elegant and comfortable accommodations with a focus on personalized service. Its central location, combined with a sophisticated ambiance, makes it suitable for a romantic retreat.
Romantic Hotel
Its boutique style and personalized service create an intimate and charming atmosphere. The hotel's well-appointed rooms and central location offer convenience and comfort. Its unique character and attention to detail make it a memorable choice.
Hotel near Nightlife Spots
Located in Ottawa's downtown core, this hotel offers a stylish stay with easy access to the city's nightlife. Its central location provides a convenient base for exploring various bars and clubs.
4-Star Hotel
Boasting a central location in Ottawa, the stylish Metcalfe Hotel offers comfortable and lavish 4-star amenities to its guests. It features elegant rooms and suites, a spa and fitness centre with an indoor pool, pet friendly amenities and a relaxing atmosphere that will make your stay unforgettable.
Hotel near Ski Resorts
Dog Friendly Hotel
Business Hotel
Hotel with Parking
Accessible Hotel
Hotel with Gym
Guest Reviews
The Metcalfe by Gray Collection boasts an enviable position in the heart of Ottawa, offering guests a convenient base to explore the city. Its central location is ideal for both first-time visitors and regular guests, with iconic landmarks like Parliament Hill just a stone's throw away. From historic sites to contemporary cultural destinations such as the National Art Centre and Rideau Canal, the hotel places you within easy walking distance to a myriad of attractions. Not only is the hotel beautifully appointed with modern décor and a chic atmosphere, but it is also surrounded by vibrant dining and shopping options along Elgin Street and ByWard Market. Commuters will appreciate the effortless access to public transportation, making this an excellent choice for both leisure and business travelers. The tranquil boutique setting provides a quiet refuge after a day of exploring the lively downtown core. Overall, the Metcalfe’s prime location, complemented by friendly staff and comfortable amenities, ensures a delightful stay for all who visit.
The Metcalfe by Gray Collection in the heart of Canada’s capital offers a delightful breakfast experience that guests highly praise. Dining at the hotel's Cocotte restaurant is a treat, with many visitors recommending both breakfast and brunch. The menu, although decidedly à la carte, offers a delectable selection of dishes like the standout Eggy sandwich, and is complemented by the restaurant's fantastic ambiance and service. Reviews highlight delicious and fast room service, though some note a slightly lengthy wait for their à la carte orders. Despite the higher price point, the quality of food justifies the cost, with many describing the breakfast as very good to wonderful. The restaurant's popularity among locals adds to its bustling, energetic vibe. Overall, while there are some areas for improvement, such as menu diversity and service speed, the culinary experience at The Metcalfe makes it worth a visit for meal lovers exploring Ottawa.
Nestled within The Metcalfe, the culinary offerings at Cocotte have consistently impressed guests, making it a notable highlight of their stay. The hotel’s restaurant, known for its French bistro charm, consistently delivers delicious and varied dishes from brunch to dinner. While some find Cocotte to be slightly on the pricier side, the high-quality food and vibrant atmosphere, often bustling with both travelers and locals, justify the cost. Dinner options range from exquisite duck and veggies to a comprehensive menu that caters to dietary needs, including gluten and dairy-free options. Brunch garners particular praise, described as fantastic by patrons who appreciate the indulgent start to their day. Guests also recommend securing a reservation due to the restaurant’s popularity, with many opting to dine there multiple times during their visit. Overall, Cocotte's blend of fabulous food, friendly service, and a welcoming ambience makes it a standout dining experience at The Metcalfe.
The Metcalfe by Gray Collection offers guests impeccably clean and modern rooms characterized by spaciousness and thoughtful design. Many guests highlight the roomy accommodations as being beautifully decorated and equipped with comfortable, high-quality furnishings. The hotel strikes a balance between elegance and simplicity, providing modern amenities that elevate the experience. Visitors appreciate the quiet and well-maintained atmosphere, as well as the comfort provided by the beds and bedding. Despite some reports of smaller or darker rooms with limited external views, the consistent praise for the cleanliness and stylishness of the space suggests a high level of satisfaction overall. Additionally, the location in the downtown area is considered ideal, adding convenience to the comfort already offered. With well-appointed rooms even featuring amenities like Le Labo toiletries and a large gym room, The Metcalfe exemplifies the quality and attention to detail that discerning travelers seek.
The Metcalfe by Gray Collection has garnered considerable attention for its exceptionally comfortable beds. Many guests express satisfaction with the comfort level, often remarking on the beds being more comfortable than their own at home. Appreciation extends to the quality of the bedding and pillows, which contribute to a restful experience. Reviews frequently highlight the coziness and the fine balance between firmness and softness that the mattresses provide. A few guests noted some rooms had smaller beds which might not be ideal for everyone, but overall, the sentiment towards the sleeping arrangements is overwhelmingly positive. Positioned alongside the enjoyable tranquility of the rooms, The Metcalfe promises a restful and refreshing stay with truly remarkable bedding as a standout feature.
The Metcalfe by Gray Collection in Ottawa consistently impresses guests with its exceptional cleanliness and modern aesthetic. Visitors rave about the hotel's spotless and well-maintained rooms, highlighting their contemporary design and comfort. Notably, the common areas and public spaces maintain the same level of cleanliness, contributing to a welcoming ambiance. Guests appreciate the little touches like the delightful shampoo fragrance, which adds to the overall pleasant experience.
The hotel’s location is celebrated for its convenience, placing visitors within walking distance of key tourist attractions. The interior design receives high praise, with many describing it as beautiful and stylish. The staff further enhance the stay with their friendliness and attentive service, ensuring that everything runs smoothly, even during busy periods.
Rooms are not only clean but also spacious and comfortable, often featuring lovely amenities and furnishings. Comfortable beds and quality bedding contribute to a restful nights' sleep, and the hotel’s decor is tastefully modern. Guests also appreciate the quietness and spaciousness of the rooms, making it an ideal spot for relaxation after a day exploring the city. Overall, The Metcalfe by Gray Collection stands out as a top choice for travelers looking for comfort, cleanliness, and a prime location.
At The Metcalfe by Gray Collection, guests are consistently impressed by the exceptional service and friendliness of the staff. The team is praised for being incredibly helpful, attentive, and accommodating, enhancing the welcoming vibe of the hotel. From the front desk to the bar, staff members are noted for their politeness and professionalism, providing valuable local tips and ensuring a comfortable hotel experience. The manager and specific staff members such as Caleb and Mariette receive standout mentions for their ability to make guests feel at ease and provide unique, hospitable experiences.
Despite one mention of impersonal interactions at the desk, the consensus among reviews is overwhelmingly positive. Many guests highlight the staff as a primary reason for choosing the hotel, citing their warmth, efficiency, and readiness to assist at any time. The cleanliness and modern design of the accommodation are noted alongside the superb service, creating a memorable and pleasant atmosphere that guests appreciate. Overall, The Metcalfe’s staff plays a key role in delivering top-notch hospitality, making stays exceptional with their friendly demeanor and professional expertise.
While 'The Metcalfe by Gray Collection' offers a visually appealing and well-maintained environment complete with modern amenities, there appears to be consistent issues with the free Wi-Fi service. Guests have reported challenges such as poor connectivity and intermittent service outages, particularly if not opting for an upgraded plan. For those requiring reliable internet access, the hotel offers an enhanced Wi-Fi option at an additional daily fee. Despite the shortcomings in the complimentary Wi-Fi service, guests appreciate the overall ambiance of the hotel, noting its cleanliness and pleasant aroma, as well as modern touches like a high-quality Bluetooth speaker.
The Metcalfe by Gray Collection in Ottawa presents a mixed landscape when it comes to parking, balancing the convenience of valet service with some concerns about cost. Many guests have praised the valet parking for its efficiency, courteousness, and the ease it brings to travelers who prefer to avoid the hassle of parking in a downtown area. Valet service is often highlighted as a reliable and stress-free option, earning commendations for its friendly service and ability to facilitate unlimited come-and-go access.
However, there are notable critiques about the cost associated with parking directly at the hotel, with some reviews pointing out the high fees as prohibitive. In instances where the valet service is full, alternative parking is suggested by guests, such as nearby city hall parking which is described as both easy and affordable. Off-street parking is beneficial on weekends, being free and accessible. Despite limited options and costs, the availability of secure parking is a positive aspect that guests appreciate. While parking in downtown Ottawa can pose challenges due to expense and scarcity, the efforts and helpfulness of staff, especially those involved in the valet service like Caleb, leave a favorable impression on many visitors.
The Metcalfe by Gray Collection is a beautiful boutique hotel that impresses guests with its superb design and stylish European charm. Nestled in a quiet yet convenient location within Ottawa's business district, the hotel is perfect for city adventures and within walking distance to major points of interest. Its top-notch accommodation stands out, offering a unique and enjoyable experience complemented by exceptional customer service. Guests frequently commend the incredibly friendly and attentive staff who go above and beyond, such as providing rooms as early as 11am when available. Every corner of the hotel is appreciated, from the well-selected furniture to its cleanliness and strategic placement within the city. While some comments suggest improvements could be made to truly justify a luxury status, many travelers consider it a hidden gem in the heart of Ottawa, defining it worthy of a higher distinction in their eyes.
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Location
Breakfast
Dinner
Rooms
Beds
Cleanliness
The hotel’s location is celebrated for its convenience, placing visitors within walking distance of key tourist attractions. The interior design receives high praise, with many describing it as beautiful and stylish. The staff further enhance the stay with their friendliness and attentive service, ensuring that everything runs smoothly, even during busy periods.
Rooms are not only clean but also spacious and comfortable, often featuring lovely amenities and furnishings. Comfortable beds and quality bedding contribute to a restful nights' sleep, and the hotel’s decor is tastefully modern. Guests also appreciate the quietness and spaciousness of the rooms, making it an ideal spot for relaxation after a day exploring the city. Overall, The Metcalfe by Gray Collection stands out as a top choice for travelers looking for comfort, cleanliness, and a prime location.
Staff
Despite one mention of impersonal interactions at the desk, the consensus among reviews is overwhelmingly positive. Many guests highlight the staff as a primary reason for choosing the hotel, citing their warmth, efficiency, and readiness to assist at any time. The cleanliness and modern design of the accommodation are noted alongside the superb service, creating a memorable and pleasant atmosphere that guests appreciate. Overall, The Metcalfe’s staff plays a key role in delivering top-notch hospitality, making stays exceptional with their friendly demeanor and professional expertise.
Wi-Fi
Parking
However, there are notable critiques about the cost associated with parking directly at the hotel, with some reviews pointing out the high fees as prohibitive. In instances where the valet service is full, alternative parking is suggested by guests, such as nearby city hall parking which is described as both easy and affordable. Off-street parking is beneficial on weekends, being free and accessible. Despite limited options and costs, the availability of secure parking is a positive aspect that guests appreciate. While parking in downtown Ottawa can pose challenges due to expense and scarcity, the efforts and helpfulness of staff, especially those involved in the valet service like Caleb, leave a favorable impression on many visitors.
4 Star
No, The Metcalfe by Gray Collection doesn't have any pool.
No, a spa isn't available at The Metcalfe by Gray Collection.
Yes, The Metcalfe by Gray Collection welcomes dogs.
Yes, parking facilities are available at The Metcalfe by Gray Collection.
Yes, The Metcalfe by Gray Collection has a gym.
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