Accessible HotelThis hotel offers accessible rooms equipped with wheelchair turning space, wheel-in showers, bathroom grab rails, and accessible beds and furniture. Audible, visual, or vibrating fire alarms are available on request, and the hotel is wheelchair accessible throughout with accessible parking.
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Summary of reviews related to the 'Accessible' categoryIbis Southampton boasts a prime location for travelers, offering convenient access to shops, facilities and, notably, the cruise terminal, making it a good choice for those embarking on a sea journey. The hotel is also just a short walk from the train station, which has connections to the airport, adding to its overall accessibility.
Guests highlighted the hotel's efforts in providing disabled parking right next to the entrance and the staff's quick response to order disabled taxis. The checking process was praised for its ease and staff members were described as very helpful throughout their visits. However, many reviews pointed out that the rooms, particularly those designated as accessible, tend to be cramped with some guests describing them as too small for a disabled person. Bathrooms with walk-in showers were positively noted, though the overall room size was less than ideal.
Despite the convenient access points and helpful staff, several reviews mentioned the hotel's lack of adequate accessibility features. Some guests felt the property needed serious updating to meet accessibility needs better. While rooms are accessible in general, the significant downsides included the small size and reported accessibility issues, leading to a mixed experience for guests with disabilities.
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