4-Star Country HouseHotel Fazenda Dona Francisca provides a unique country house experience. Guests can enjoy the natural surroundings and various outdoor activities.
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Summary of reviews related to the '4 Star' categoryHotel Fazenda Dona Francisca has been the subject of mixed reviews, particularly regarding its four-star rating, facilities and services. While it holds the title of being one of the few five-star farm hotels in Brazil, many guests feel it falls short of this accolade. There are significant concerns about the hotel's maintenance with neglected lagoons and widespread leaks, including issues with the jacuzzi. The elevator servicing the highest point of the hotel is broken and some reviewers mentioned poor organization and cleanliness in the rooms and bathrooms.
Guests also pointed out that there is limited entertainment available on rainy days with a notably poor game area. Concerns were also raised about the food quality, which some felt could be more flavorful and less reliant on fried items. Overall, many reviews suggest that the hotel's facilities and services are more in line with a three-star rating. Maintenance communication issues were highlighted, contributing to what was described as a disrespectful and unpleasant experience for some patrons. While there is potential in its unique setting as a farm hotel, it appears that significant improvements are needed to meet guests' expectations and justify its four-star claim.
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