Hotel Ciudad Real Palenque
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Summary of reviewsHotel Ciudad Real Palenque receives a wealth of commendations for its strategic location and serene surroundings. Nestled near the famous Mayan ruins and downtown Palenque, the hotel offers a peaceful retreat enriched by lush greenery, appealing to travelers who enjoy both tranquility and accessibility to local attractions. The ample parking and stunning Mexican-style architecture enhance the overall pleasant and inviting atmosphere.
The breakfast offerings receive high praise, with guests enjoying the delicious and reasonably priced meals provided in the hotel's restaurant. While some note the lack of a buffet, the quality and taste, particularly of the morning dishes, are frequently highlighted. The restaurant's dinner experience is mixed, with generally good but occasionally inconsistent quality and pricing, yet standout service in cleanliness and attention contributes to many positive dining experiences.
The rooms at the hotel are described as spacious, clean, and charming, enriched by themed decorations and efficient amenities like large showers and air conditioning. Some guests, however, note issues such as firm mattresses and soundproofing, with room appearance ranging from cozy to slightly dated. The overall cleanliness and maintenance of the hotel, especially the pool and grounds, add to the comfort and satisfaction of the stay.
Staff at Hotel Ciudad Real Palenque are noted for their attentiveness and friendliness, significantly enhancing the guest experience. While there are minor mentions of language barriers and occasional lapses in reception warmth, the service overall is praised for its presence and care, reflecting the hotel's commitment to hospitality.
Families particularly enjoy the hotel's welcoming environment, spacious pool area with a waterslide, and delicious restaurant offerings, making for an enjoyable experience for children and adults alike. The hotel also accommodates well with ample parking space, facilitating a convenient experience for guests who travel by car. While the free Wi-Fi might present connectivity challenges in certain areas, the overall experience at Hotel Ciudad Real Palenque offers a memorable blend of relaxation, convenience, and cultural immersion.
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The breakfast offerings receive high praise, with guests enjoying the delicious and reasonably priced meals provided in the hotel's restaurant. While some note the lack of a buffet, the quality and taste, particularly of the morning dishes, are frequently highlighted. The restaurant's dinner experience is mixed, with generally good but occasionally inconsistent quality and pricing, yet standout service in cleanliness and attention contributes to many positive dining experiences.
The rooms at the hotel are described as spacious, clean, and charming, enriched by themed decorations and efficient amenities like large showers and air conditioning. Some guests, however, note issues such as firm mattresses and soundproofing, with room appearance ranging from cozy to slightly dated. The overall cleanliness and maintenance of the hotel, especially the pool and grounds, add to the comfort and satisfaction of the stay.
Staff at Hotel Ciudad Real Palenque are noted for their attentiveness and friendliness, significantly enhancing the guest experience. While there are minor mentions of language barriers and occasional lapses in reception warmth, the service overall is praised for its presence and care, reflecting the hotel's commitment to hospitality.
Families particularly enjoy the hotel's welcoming environment, spacious pool area with a waterslide, and delicious restaurant offerings, making for an enjoyable experience for children and adults alike. The hotel also accommodates well with ample parking space, facilitating a convenient experience for guests who travel by car. While the free Wi-Fi might present connectivity challenges in certain areas, the overall experience at Hotel Ciudad Real Palenque offers a memorable blend of relaxation, convenience, and cultural immersion.
Family Friendly Hotel
This family-friendly hotel offers an outdoor pool and a waterslide, ensuring fun for children. Additional amenities include complimentary wireless internet access and gift shops. It is also near attractions like Misol-Ha Waterfalls and Palenque Archaeological Zone.
Hotel with Parking
Located on Carretera a Pakal-Na, Hotel Ciudad Real Palenque provides parking. It caters to guests looking for secure parking during their visit to Palenque.
Hotel with Outdoor Pool
Features a large outdoor pool and a sun terrace. It's a great option for those looking to relax and enjoy the Palenque weather, with comfortable accommodations and essential amenities.
Hotel for Honeymoon
Romantic Hotel
Hotel with Swimming Pool
Children's Pool Pool Water Slide Outdoor Pool
Business Hotel
Accessible Hotel
4-Star Hotel
Hotel with Pool Water Slide
Hotel with Children's Pool
Guest Reviews
Hotel Ciudad Real Palenque enjoys an enviable location that makes it an ideal base for exploring the renowned archaeological sites and natural attractions of the area. Conveniently situated near both the Mayan ruins and downtown Palenque, the hotel's setting is frequently praised for its peaceful atmosphere, surrounded by lush greenery that offers a serene escape. Guests appreciate the easy access to various popular sites, including a short drive to the archaeological area and proximity to local shopping and dining options. For those arriving by car, the ample parking is a welcome convenience.
Although the hotel is slightly removed from the city center, the walkable distance adds to its appeal as a restful retreat away from the usual hustle and bustle. The vibrant garden and well-maintained facilities, including a spacious pool, contribute to the relaxing ambiance. Visitors also note that the location is beneficial for those exploring the region's natural wonders, such as nearby waterfalls.
With a charming Mexican-style architecture, the hotel's aesthetic complements its picturesque setting, creating a pleasant and inviting environment. While some reviews mention accessibility issues regarding the route to the hotel at night, overall, the location is lauded as being excellent for its blend of tranquility and convenience. The positive guest experience is further enhanced by good service and fair restaurant pricing, making Hotel Ciudad Real Palenque a preferred choice for travelers seeking both comfort and connectivity to the rich culture and history of the region.
Nestled within the inviting embrace of 'Hotel Ciudad Real Palenque', the breakfast experience stands out with numerous commendations for its quality and value. Guests consistently highlight the deliciousness of the morning offerings, describing the food as very tasty, plentiful, and reasonably priced. The restaurant plays a central role, providing a great variety of rich and affordable dishes throughout the day, with breakfasts particularly lauded for their taste and value. Though breakfast is not universally included, travelers find the onsite restaurant convenient for a fulfilling morning meal, often enjoying it on the terrace with pleasant views. While some reviews mention the absence of a buffet and some issues with payment methods, the consensus is clear: the breakfast is a satisfying beginning to a day of exploration, enhanced by attentive service and the delightful surprise of homemade jams and local favorites like the 'coleto'. Overall, the breakfast offerings at Hotel Ciudad Real Palenque provide a delicious and hearty start to the day, making it a standout feature of the guest experience.
Hotel Ciudad Real Palenque's restaurant provides a mixed dining experience according to guest reviews. Many diners have praised the restaurant for offering delicious and well-prepared food, noting how good, excellent, and very delicious it is. It's recognized for having affordable prices by several guests, with some reviews highlighting both the reasonable cost and pleasant taste of the meals enjoyed. The service accompanying these meals is sometimes described as clean and worthy of five stars, contributing to overall satisfaction.
However, not all experiences have been positive. Some guests found the food mediocre, while others mentioned sparse portions or poorly matched dishes like filet mignon served with French fries and cold pickled vegetables. Concerns over high prices were raised, with one guest remarking on an expensive buffet that lacked variety and care in preparation. While the restaurant garners recommendations for at least one dinner during a stay, suggestions for improvement in quality and variety were noted in several reviews. Overall, the dining experience can range from average to excellent, with quality and pricing varying based on individual expectations and experiences.
Hotel Ciudad Real Palenque offers a range of spacious and clean accommodations that many guests find comfortable and appealing. The rooms, often noted for their size and cleanliness, are complemented by the hotel's beautiful themed decoration and pleasant facilities. While the rooms can be simple or a bit old-fashioned, they maintain a charm that appeals to those who appreciate a cozy atmosphere. Many guests benefited from the efficient air conditioning and large shower facilities, adding to the overall comfort.
Several reviews highlight the vast and well-decorated spaces, providing everything needed for a satisfying stay, such as balconies that offer scenic views of the pool and green areas. The junior suites are particularly noteworthy for their beauty and comfort. Despite some issues with soundproofing and mosquitoes, the value for money remains high due to the quality accommodations and attentive service.
However, some guests remarked on the firmness of the mattresses, suggesting an opportunity for improvement in this regard. Additionally, the hotel staff received mixed reviews—most were helpful throughout guests' stays, though a few noted a less-than-ideal experience during check-in. Nonetheless, the overall impression of the hotel's rooms is positive, with comfort and cleanliness as standout features.
Hotel Ciudad Real Palenque seems to offer a mixed experience when it comes to the comfort of their beds. Several travelers found the beds to be comfortable, praising the overall cleanliness and spaciousness of the rooms. However, there are consistent mentions of the mattresses being hard, which might not suit every guest's preference. Some reviews suggest that the double beds are narrow and the pillows lack softness, potentially impacting the quality of sleep. Despite this, the bedding generally received positive remarks for comfort from a significant number of guests. A few reviews also noted issues like old mattresses, rough sheets, and a lingering bad odor, suggesting these areas could benefit from improvements. Overall, while the hotel provides a good level of comfort in many aspects, paying attention to these details could enhance the guest experience further.
Hotel Ciudad Real Palenque consistently impresses with its dedication to cleanliness and comfort. Guests frequently highlight the immaculate condition of the facilities, noting the clean and well-maintained rooms that contribute to a comfortable stay. The spacious and beautifully decorated spaces add to the inviting atmosphere of the hotel. Visitors appreciate the cleanliness of not only the rooms but also the extensive pool area. The friendly staff and excellent service further enhance the experience, ensuring that guests feel welcomed and well-attended to. In addition to its tidy environment, the hotel's convenient location, especially for those arriving by car, makes it a favorable choice for travelers exploring Palenque. Guests find the establishment to be a great value, offering a pleasant and clean environment at an appealing price point, which all combine to provide a memorable stay.
Hotel Ciudad Real Palenque boasts an attentive and friendly team dedicated to ensuring a pleasant stay for its guests. The majority of the staff are recognized for their service-oriented approach, consistently going above and beyond to assist visitors and making them feel at home. This dedication is especially noted in areas like the restaurant, where some waitstaff are highly praised for their exceptional attention. Despite some language barriers, the staff makes a concerted effort to understand and accommodate guests' needs.
In particular, the hotel's facilities come with commendable service, as seen with the clean accommodations and well-maintained pool area. Guests frequently highlight the kindness and helpfulness of the general staff, which enriches their overall experience.
However, feedback about the reception staff is mixed, with some guests observing a lack of warmth that could be improved. Additionally, the restaurant service might benefit from quicker service and enhanced food presentation. Despite these occasional lapses, many visitors emphasize the human excellence of the administrative staff, contributing significantly to a positive and memorable stay at the hotel. Overall, the staff's respectful demeanor and accessibility are appreciated attributes that guests seem to enjoy during their visit.
When planning a stay at Hotel Ciudad Real Palenque, it's essential to consider that the Wi-Fi experience varies significantly depending on your location within the property. Guests have consistently reported that the most reliable internet connection is available in the restaurant and at times by the pool. However, the situation changes dramatically in the rooms, where many have encountered inconsistent connectivity, slow speeds, or complete lack of service. Despite reporting these issues to reception, solutions were not always forthcoming for some visitors. For those who require dependable room Wi-Fi during their stay, this could be a consideration when booking. While the hotel offers free Wi-Fi, its accessibility and performance can be limited, particularly in certain areas of the property.
Nestled within the embracing warmth of the tropical climate, Hotel Ciudad Real Palenque offers a delightful oasis in the form of a charming and expansive pool area. The pool is a highlight of this hotel, frequently lauded for its generous size and inviting temperature, making it a much-appreciated retreat after exploring the surrounding attractions. Adults and children alike can enjoy the added fun of a waterslide, although occasional maintenance may pause its operation, it remains a loved feature when functional. The ambiance surrounding the pool exudes a cozy and invigorating jungle vibe, enhanced by lush gardens that contribute to a serene and picturesque setting. Many guests find solace in the spacious pool area, which includes amenities like hammocks and a bar for ordering refreshing drinks. The pool area not only complements the delightful hotel grounds but also offers a comfortable and relaxing environment perfect for unwinding. Whether craving a soothing swim or a leisurely escape, the hotel's pool certainly stands out as a major attraction amidst the beautiful surroundings.
Hotel Ciudad Real Palenque offers a commendable parking experience for its guests. The parking lot receives high marks for being large, with ample space to accommodate vehicles conveniently. Additionally, it is noted for being secure, ensuring peace of mind for travelers concerned about the safety of their cars. Many appreciate that the parking area provides shaded spots, a thoughtful feature for those looking to shield their vehicles from the sun. The location of the hotel, right at the city's entrance, combined with easy access to parking, adds to the convenience factor for visitors. While one review hints at a less favorable muddy and dark condition, the consensus leans heavily toward a positive view, highlighting the overall quality and usefulness of the parking facilities.
Hotel Ciudad Real Palenque has garnered positive feedback from guests who appreciate its family-friendly environment and amenities. Families looking for a comfortable and enjoyable stay will find the hotel ideal, with spacious grounds and a large pool that both children and adults can enjoy. The pool, complete with a slide, is a highlight for many who have commented on its suitability for toddlers and older children alike. The hotel also boasts a restaurant serving delicious food, further enhancing the experience for families who choose to dine on-site.
Guests appreciate the pleasant and welcoming atmosphere, which is conducive to creating memorable experiences with family and friends. The hotel offers good value for money, making it an appealing option for those seeking affordable yet comfortable accommodations. The rooms are described as comfortable and the service as excellent, adding to the overall enjoyment of a family trip. The combination of appealing amenities and a serene atmosphere makes Hotel Ciudad Real Palenque a preferred choice for those looking to spend several relaxing days in the company of loved ones.
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Location
Although the hotel is slightly removed from the city center, the walkable distance adds to its appeal as a restful retreat away from the usual hustle and bustle. The vibrant garden and well-maintained facilities, including a spacious pool, contribute to the relaxing ambiance. Visitors also note that the location is beneficial for those exploring the region's natural wonders, such as nearby waterfalls.
With a charming Mexican-style architecture, the hotel's aesthetic complements its picturesque setting, creating a pleasant and inviting environment. While some reviews mention accessibility issues regarding the route to the hotel at night, overall, the location is lauded as being excellent for its blend of tranquility and convenience. The positive guest experience is further enhanced by good service and fair restaurant pricing, making Hotel Ciudad Real Palenque a preferred choice for travelers seeking both comfort and connectivity to the rich culture and history of the region.
Breakfast
Dinner
However, not all experiences have been positive. Some guests found the food mediocre, while others mentioned sparse portions or poorly matched dishes like filet mignon served with French fries and cold pickled vegetables. Concerns over high prices were raised, with one guest remarking on an expensive buffet that lacked variety and care in preparation. While the restaurant garners recommendations for at least one dinner during a stay, suggestions for improvement in quality and variety were noted in several reviews. Overall, the dining experience can range from average to excellent, with quality and pricing varying based on individual expectations and experiences.
Rooms
Several reviews highlight the vast and well-decorated spaces, providing everything needed for a satisfying stay, such as balconies that offer scenic views of the pool and green areas. The junior suites are particularly noteworthy for their beauty and comfort. Despite some issues with soundproofing and mosquitoes, the value for money remains high due to the quality accommodations and attentive service.
However, some guests remarked on the firmness of the mattresses, suggesting an opportunity for improvement in this regard. Additionally, the hotel staff received mixed reviews—most were helpful throughout guests' stays, though a few noted a less-than-ideal experience during check-in. Nonetheless, the overall impression of the hotel's rooms is positive, with comfort and cleanliness as standout features.
Beds
Cleanliness
Staff
In particular, the hotel's facilities come with commendable service, as seen with the clean accommodations and well-maintained pool area. Guests frequently highlight the kindness and helpfulness of the general staff, which enriches their overall experience.
However, feedback about the reception staff is mixed, with some guests observing a lack of warmth that could be improved. Additionally, the restaurant service might benefit from quicker service and enhanced food presentation. Despite these occasional lapses, many visitors emphasize the human excellence of the administrative staff, contributing significantly to a positive and memorable stay at the hotel. Overall, the staff's respectful demeanor and accessibility are appreciated attributes that guests seem to enjoy during their visit.
Wi-Fi
Pool
Parking
Family
Guests appreciate the pleasant and welcoming atmosphere, which is conducive to creating memorable experiences with family and friends. The hotel offers good value for money, making it an appealing option for those seeking affordable yet comfortable accommodations. The rooms are described as comfortable and the service as excellent, adding to the overall enjoyment of a family trip. The combination of appealing amenities and a serene atmosphere makes Hotel Ciudad Real Palenque a preferred choice for those looking to spend several relaxing days in the company of loved ones.
Yes, Hotel Ciudad Real Palenque has pool(s) that belong to one or more of the following categories: Children's Pool, Pool Water Slide, Outdoor Pool.
No, a spa isn't available at Hotel Ciudad Real Palenque.
No, Hotel Ciudad Real Palenque doesn't allow dogs.
Yes, parking facilities are available at Hotel Ciudad Real Palenque.
No, Hotel Ciudad Real Palenque doesn't have a gym.
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