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Summary of reviewsBQ Augusta Hotel receives widespread acclaim from its guests for several key aspects, making it a popular choice for a tranquil, comfortable stay. The serene and quiet location offers a peaceful retreat away from the hustle and bustle of Palma's city center with picturesque views and convenient access to public transport and regional roads.
Guests particularly praise the hotel's breakfast offerings, highlighting the extensive selection, high quality and excellent value for money. The breakfast buffet features an array of sweet and savory options, fresh fruits and well-presented dishes that cater to various tastes. Most visitors find the breakfast experience to be a standout feature of their stay.
Dinner service also receives positive remarks, especially for the quality and taste of the food. While some find the menu a bit limited or pricey, the majority commend the excellent service and the delicious, well-prepared dishes available. The pool bar's selection of snacks and meals is also appreciated, adding to the overall positive dining experience at the hotel.
The accommodations at BQ Augusta Hotel are frequently praised for their spaciousness, modern design and cleanliness. Guests enjoy large, well-equipped rooms with amenities like air conditioning, walk-in showers and kitchenettes. Daily housekeeping further enhances the comfort and cleanliness of the hotel, making it a pleasant place to stay.
Cleanliness is a significant strong point with visitors consistently noting the spotless condition of both public areas and guest rooms. The hotel's modern and well-maintained environment contributes to the overall positive experience, creating a comfortable and hygienic atmosphere.
The staff at BQ Augusta Hotel are celebrated for their friendliness, helpfulness and professionalism. Guests frequently commend the team for their warm and efficient service, particularly highlighting individual staff members for their exceptional assistance. The welcoming attitude and attention to detail of the staff contribute greatly to the positive guest experience.
While the Wi-Fi at the hotel receives mixed feedback with some issues of slow and unstable connection, the hotel does offer a gym that meets basic fitness needs and a pool area that is widely praised for its cleanliness and relaxing atmosphere. The pool is described as a beautiful, calm retreat with ample space and sun loungers.
Parking options at the hotel are varied and generally convenient with both paid and free options available. Though securing a spot can sometimes be challenging during peak periods, many guests appreciate the easy access to parking and the nearby free street parking.
BQ Augusta Hotel is notably family-friendly, offering spacious rooms, a kids club and a daycare. The pool area and accommodating staff make it an ideal choice for families seeking a welcoming and enjoyable vacation spot.
Overall, BQ Augusta Hotel is highly recommended for its peaceful location, excellent dining options, modern accommodations and exceptional staff, making it a top choice for travelers looking for a tranquil and comfortable stay with convenient access to Palma and beyond. Show more
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Categories
Family Friendly Hotel
Hotel near Nightlife Spots
Hotel with Swimming Pool
Outdoor Pool
Business Hotel
Hotel with Parking
Cheap Hotel
Accessible Hotel
Hotel with Gym
4-Star Hotel
Hotel with Outdoor Pool
Room Types
Double or Twin Room with BalconyThis air-conditioned twin/double room includes a flat-screen TV with satellite channels, a private bathroom as well as a balcony. The unit offers 2 beds.
ApartmentThis spacious apartment comprises 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. A kitchenette equipped with a refrigerator, kitchenware and a microwave is available for cooking and storing food. This apartment features air conditioning, soundproof walls, a flat-screen TV with satellite channels and a balcony. The unit offers 3 beds.
StudioGuests can make meals in the fully equipped kitchenette that features a refrigerator, kitchenware and a microwave. This air-conditioned studio includes a flat-screen TV with satellite channels, a private bathroom as well as a balcony. The unit offers 3 beds.
Guest Reviews
8.4
Very Good
Location
The BQ Augusta Hotel boasts a serene and quiet location, ideal for those seeking a tranquil stay away from the hustle and bustle of Palma's city center. The neighborhood is peaceful, well-landscaped and offers easy access to the port, making it particularly convenient for cruise ship travelers. Public transport options are readily available with bus stops nearby and taxis are easy to find.
The elevated, hillside setting provides some scenic views but can pose a challenge for those with mobility issues or those who prefer walking. Reaching the historic city center or the beach on foot is possible, though it requires a brisk 15-20 minute walk to the nearest public transport and around 45 minutes to the heart of Palma.
Additionally, the surrounding area includes a modern shopping center, various neighborhood bars and restaurants, adding to the neighborhood's charm. For those looking to explore beyond Palma, the location offers convenient access to regional roads.
For its part, the hotel provides good facilities and a reputable standard of cleanliness, along with friendly and competent staff, which makes up for its somewhat decentralized position. While the location isn’t optimal for everyone—especially those looking to be right in the heart of Palma—it’s a suitable choice for a peaceful retreat with convenient links to Palma and beyond.
Breakfast
The breakfast offerings at BQ Augusta Hotel have garnered substantial praise from guests for their variety, quality and value for money. Numerous reviews emphasize the extensive selection available, including sweet and savory options, fresh fruit and true fresh orange juice. Guests frequently commend the buffet for being very generous and complete, noting the abundant and well-presented choices. The diverse and hearty selections cater to different tastes and include everything from yogurt and cold cuts to pastries and smoothies.
High quality, deliciousness and freshness are consistently highlighted with phrases like very good breakfast, excellent breakfast, superb and amazing breakfast frequently appearing. Many guests also appreciated the attentive staff and the cleanliness of the breakfast area. While some reviews mention limited variety or specific instances of dissatisfaction, the overwhelming sentiment is positive, reinforcing that the breakfast experience at BQ Augusta Hotel is a key highlight for many guests. Despite a few minor criticisms, such as the small coffee cups or occasional cold servings, the breakfast generally leaves little to be desired and provides excellent value for the price, particularly when booked in advance.
Dinner
The BQ Augusta Hotel has garnered mixed feedback regarding its dinner service with a notable leaning towards praise, particularly for the quality and taste of the food. Guests frequently highlight the excellent service in the restaurant and the commendable selection of snacks and meals available at the pool bar, which many found tasty and well-prepared. The quality of the dinners is often described as spectacular with several reviewers praising the delicious and well-decorated dishes they enjoyed during their stays.
Although some found the restaurant's offerings to be a bit on the pricey side, many felt the quality justified the cost. The food was generally described as good with specific mentions of a very good menu and a selection of dishes that guests found to be well-executed and reasonably priced. The breakfast and dinner options also received positive remarks with guests describing their dining experiences as excellent and delightful.
However, not all feedback was favorable. Some guests noted that the restaurant's menu could be limited and that the quality of certain dishes did not meet their expectations. There were occasional mentions of the restaurant being weak or service being slow with suggestions that the atmosphere could be made more ambient for evening meals. Some found specific dishes, like the pizza, to be disappointing and overly expensive.
Overall, the BQ Augusta Hotel’s dinner offerings are viewed positively by many, particularly for their quality, taste and service, despite a few areas suggested for improvement.
Rooms
Nestled within an attractive locale, BQ Augusta Hotel garners significant praise for its spacious and modern accommodations. Guests consistently highlight the large, well-equipped rooms that often feature beautiful balconies with views of the pool. The rooms are described as exceptionally clean and comfortable with contemporary furnishings and ample amenities including air conditioning, walk-in showers and even kitchenettes in some apartments.
The hotel's modern, sleek design extends to its public areas, contributing to a peaceful and relaxing atmosphere. Daily housekeeping ensures that cleanliness is maintained to a high standard, further enhancing guest comfort. The size of the rooms, often noted as more than sufficient for families, adds to the overall appeal. Even though some reviews mentioned occasional inconveniences such as noise or a lack of minibar, the positive aspects predominantly shine through.
With spacious bathrooms, comfy beds and thoughtful touches like plenty of power sockets, the rooms offer a pleasant and functional stay. The hotel's commitment to cleanliness, paired with the modern, well-furnished interiors, leaves many guests thoroughly satisfied with their choice of accommodation.
Beds
The BQ Augusta Hotel receives mixed reviews regarding its beds. On the positive side, guests frequently mention the beds as comfortable with some highlighting them as very good, clean and cozy. Many visitors also appreciated the quality bedding and described their sleep experience as pleasant and restful. The inclusion of soft pillows further added to the comfort for several guests.
However, the feedback wasn't universally positive. A number of reviewers found the beds to be problematic, citing issues with instability due to rolling legs and noisy springs. Some guests mentioned that the double beds were actually two smaller beds pushed together, which often slid apart on the smooth floor. While many visitors found the mattresses soft and cozy, others felt they were too soft or even worn out. Additionally, a few comments noted that the pillows could be improved and some beds were described as firm or uncomfortable.
Overall, while many guests enjoyed a comfortable and restful stay, there is room for improvement to address the issues of bed stability and minor discomforts noted by others.
Cleanliness
Nestled in its peaceful surroundings, BQ Augusta Hotel stands out for its exceptional cleanliness. Guests frequently highlight the immaculate condition of the hotel, describing it as well-maintained, modern and spotlessly clean. Many praises focus on the high standards of cleanliness found in both public areas and guest rooms, which are cleaned daily and kept tidy with fresh sheets and towels. The renovated bathrooms receive particular compliments for their pristine condition and the overall cleanliness of the hotel is consistently described as being excellent.
Visitors appreciate the attention to detail in maintaining a clean atmosphere, from the beds and bathrooms to the outdoor areas and pool. The hotel's commitment to hygiene extends to its facilities with guests noting the spotless environment throughout the property. There is a shared sentiment that the hotel's cleanliness contributes significantly to the comfort and pleasant experience during their stay. Despite a few isolated mentions of occasional lapses, the general consensus is that BQ Augusta Hotel excels in providing a clean, comfortable and well-kept environment for its guests.
Staff
The reviews for BQ Augusta Hotel reveal that the staff consistently impresses guests with their friendliness, helpfulness and professionalism. Guests describe the staff as exceptionally kind, polite and always ready to assist with any inquiries. Many reviewers specifically highlighted the reception team, mentioning individuals like Roberto, Elena and Vicky for their warm and efficient service. The housekeeping and table service teams also received praise for maintaining a high standard of cleanliness and customer care.
Overall, the atmosphere created by the staff seems to contribute significantly to a positive guest experience. From managing reservations and providing local recommendations to assisting with luggage and special requests, the staff is commended for their attention to detail and genuine eagerness to please. The ability to converse in multiple languages, including German and the prompt email responses further underscore their commitment to excellent service.
Guests repeatedly noted that the staff’s welcoming attitude and readiness to help enhance their stay, making the hotel a haven of comfort and calm. The quality of service, marked by friendly greetings and competent assistance, leaves a lasting impression on visitors, making the BQ Augusta Hotel a highly recommended choice for those seeking a hospitable environment.
Wi-Fi
The Wi-Fi at BQ Augusta Hotel receives mixed feedback from guests. Some reviews highlight a steady and comfortable connection with no issues reported and describe it as very good or good. Others mention that the Wi-Fi can be slow, unstable and sometimes even inaccessible. There are indications that connectivity issues have been resolved within a couple of days when reported. Access to Wi-Fi requires a registration process and although not very fast, it works adequately in the rooms.
Gym
The BQ Augusta Hotel offers a gym that has received positive remarks from guests. The gym is described as well-equipped, clean and providing a decent amount of equipment, sufficient for a basic workout. Despite its small size, guests find it suitable for their fitness needs. The gym area includes complimentary showers, adding to the convenience. While it may be labeled as small or basic by some, it continues to meet the expectations of many visitors, fitting the needs for those looking for a decent workout during their stay. Additional facilities include a pool, complementing the hotel's offerings.
Pool
Nestled in a serene setting, BQ Augusta Hotel boasts a pool area that garners widespread praise from its guests. Visitors repeatedly highlight the "beautiful," "clean," and "well-maintained" swimming pool, describing it as a "great relaxing" spot with a "friendly atmosphere." The pool’s ample size, often referred to as "large" or "big," ensures that there's plenty of space for everyone to enjoy a refreshing swim.
The poolside environment is noted for its calmness, making it a perfect retreat for those seeking tranquility. With sun loungers and a selection of shady resting spots, guests find the area not only "pleasant" but "appealing" for both sunbathing and relaxation. Moreover, the presence of a lifeguard ensures a safe experience for all.
Although some guests mention the pool's operating hours being on the shorter side, the overall sentiment remains positive thanks to the cleanliness and functionality of the pool. The hotel's efforts in maintaining a pest-free environment are particularly appreciated, enhancing the overall enjoyment of the pool area.
Overall, the pool at BQ Augusta Hotel serves as a delightful and quiet haven, esteemed for its beauty and ideal maintenance, making it a highlight of the guests' stay.
Parking
BQ Augusta Hotel offers various parking options, both paid and free, catering to diverse guest needs. The hotel provides private parking for a fee of €10 per night, which many guests found to be reasonable and convenient. Ample parking space is typically available directly at the hotel, though it should be noted that the availability can sometimes be tight, particularly during peak times with some occasions of limited parking spaces and reserved spots.
Many reviewers appreciated the ease of finding free street parking around the hotel, which can be a cost-effective alternative for travelers looking to save. However, there were mentions of complicated parking arrangements and difficulties in securing a spot during busier periods.
Overall, BQ Augusta Hotel offers good parking options with ample spaces usually available, complemented by the benefit of free parking on nearby streets. The hotel’s access to easy parking and its convenient location for exploring the island make it a practical choice for visitors with cars.
Family
BQ Augusta Hotel is an ideal destination for family vacations, offering a family-friendly atmosphere that caters to guests of all ages. The hotel boasts spacious and clean rooms that can comfortably accommodate families and provides a variety of amenities to enhance the overall experience. The kids club and small daycare ensure that children are entertained with a range of engaging activities, while the pool area is particularly loved by the younger guests.
Parents will appreciate the accommodating staff, who are attentive to the needs of babies and provide assistance with unique situations, such as a flat tire on a rental car. The breakfast venue receives high praise, ensuring families can start their day with a satisfying meal. Located in a quiet area, the hotel is well-suited for long-term stays and multigenerational family activities.
With nearby options for golf and tennis and a staff that is consistently child-friendly, BQ Augusta Hotel comes highly recommended for families looking for a welcoming and enjoyable vacation spot.
Nightlife
The area around BQ Augusta Hotel features a lively atmosphere with a good selection of nightlife options. Guests can enjoy nice bars and pubs, great music venues and plenty of local restaurants in close proximity. For those seeking more bustling nightlife, a quick cab ride of 10 to 15 minutes will take them to various clubs. Cala Mayor and the nearby Plaza commerciale add to the vibrant scene. The hotel's location offers a comfortable family spot while still providing easy access to a range of entertainment choices.
4 Star
The BQ Augusta Hotel receives a variety of feedback regarding its four-star rating with mixed impressions from its guests. While the hotel is rated as a four-star establishment, many guests feel that it aligns more closely with a three-star rating. There are recurring comments about the room standards, breakfast offerings and staff's English proficiency not meeting the expected four-star criteria. Some guests note that the facilities are good, clean and updated, but still fall short of four-star quality. There are mentions of small details and amenities that are typically expected in a four-star hotel being absent or lacking. Lower floors seem to be in need of renovations to match the overall rating. Despite these critiques, the hotel's overall location and certain aspects of the facilities seem to meet the four-star benchmark for some visitors.
Business
The BQ Augusta Hotel presents itself as a favorable option for business travelers due to its professional services and practical amenities. Although there is no specific mention of a business center in some reviews, other reviews highlight the presence of a business center, business lounge and meeting rooms, ensuring that essential business facilities are available. The hotel also offers conference rooms and facilities, making it convenient for holding meetings and events.
Strategically situated close to business centers, the hotel is an ideal choice for working professionals with its quick check-in and check-out services, enhancing efficiency for busy schedules. The overall staff is noted to be nice and helpful, contributing to a positive stay for business purposes. While some reviews suggest it may not be suitable for business trips, others maintain that it is indeed good for short business stays and provides a practical and comfortable environment for work.
Accessible
BQ Augusta Hotel generally receives positive feedback regarding its accessibility for guests with disabilities. The hotel features a fully accessible structure suited for wheelchair users, including ramps and elevators that provide easy access to all floors. The public transportation options nearby enhance convenience with a bus stop located nearby and close proximity to the harbor. The hotel also has designated parking spaces for disabled guests and modern amenities like emergency call buttons designed for accessibility.
The central location of the hotel is highlighted as a convenient factor, though the hill leading to the hotel and the surrounding steep areas can pose challenges for those with mobility issues or walking difficulties. While some reviews mention that navigating the hotel can be complicated on foot, others appreciate the barrier-free access and excellent disability facilities available.
The hotel's included breakfast is noted as a decent deal and its practicality makes it a comfortable option for business travel. Overall, BQ Augusta Hotel offers a combination of accessible features and a central, well-connected location, making it a viable choice for travelers with reduced mobility, despite certain challenging aspects like steep inclines in the area.
Outdoor Pool
The outdoor pool at BQ Augusta Hotel receives high praise from guests, emphasizing its serene and relaxing environment. Descriptions highlight the pool as beautiful, private and well-maintained, contributing to a quieter experience with very few guests. The pool is consistently mentioned as clean, standard-sized and deep, providing a pleasant swim. The sun terrace is noted for being particularly relaxing, equipped with sun loungers for added comfort. A part-time lifeguard presence adds a sense of security and the pool area is large and clean, enhancing the overall appeal. The absence of music contributes to the calm atmosphere, making it a favored spot for relaxation.
Yes, BQ Augusta Hotel has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at BQ Augusta Hotel.
No, BQ Augusta Hotel doesn't allow dogs.
Yes, parking facilities are available at BQ Augusta Hotel.