Hesperia Ciudad de Mallorca
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Summary of reviewsHesperia Ciudad de Mallorca is highly appreciated for its tranquil location on a hillside outside of Palma, offering easy access to both the city center and the port through convenient nearby transport options. Its peaceful surroundings make it an ideal venue for relaxation away from urban noise, despite the challenging steep hills for some guests. The hotel is well-connected to local amenities, including a large shopping center and various restaurants at the harbor.
The breakfast service is generally well-received with guests praising the variety and quality of the offerings, including local specialties. The attentive staff's service and the overall hearty, value-for-money buffet contribute positively to the breakfast experience. However, some guests noted a lack of vegetables and occasional freshness issues.
Dinner service, on the other hand, faces criticism due to the lack of in-house dining options. Many guests found it inconvenient to seek meals outside the hotel, especially since the hotel's restaurant and bar are frequently closed. The limited dining alternatives and high expenses for available food were notable drawbacks.
The rooms at Hesperia Ciudad de Mallorca receive high marks for their spaciousness, cleanliness and modern design with many featuring comfortable beds, well-equipped balconies and pleasing views. The friendly and diligent cleaning staff ensure a high level of hygiene, although sporadic mentions of cleaning deficiencies exist.
Guests consistently praise the staff for their friendliness, professionalism and efficient service, contributing to a welcoming atmosphere. Specific individuals like Laura and David at the reception are commended for their exceptional customer service.
The free Wi-Fi is largely appreciated for its high speed and reliability, making it suitable for both leisure and business needs. However, some guests experienced occasional connectivity issues and login problems.
The hotel's small but well-maintained gym offers essential equipment for a satisfactory workout, despite comments suggesting extended hours and additional equipment for improvement.
The outdoor pool is a favorite among guests, valued for its cleanliness, pleasant ambiance and tranquil setting. Minor concerns include its small size, unheated temperature and limited number of sunbeds.
For families, Hesperia Ciudad de Mallorca provides a welcoming and secure environment with spacious accommodations. The familial atmosphere and the staff's friendliness make it an appealing option for family travelers, even though specific amenities for children are not extensively mentioned.
In summary, Hesperia Ciudad de Mallorca stands out for its peaceful location, spacious and clean accommodations, friendly staff, reliable Wi-Fi and enjoyable pool area, despite some room for improvement in dining options and minor maintenance issues.
Categories
The breakfast service is generally well-received with guests praising the variety and quality of the offerings, including local specialties. The attentive staff's service and the overall hearty, value-for-money buffet contribute positively to the breakfast experience. However, some guests noted a lack of vegetables and occasional freshness issues.
Dinner service, on the other hand, faces criticism due to the lack of in-house dining options. Many guests found it inconvenient to seek meals outside the hotel, especially since the hotel's restaurant and bar are frequently closed. The limited dining alternatives and high expenses for available food were notable drawbacks.
The rooms at Hesperia Ciudad de Mallorca receive high marks for their spaciousness, cleanliness and modern design with many featuring comfortable beds, well-equipped balconies and pleasing views. The friendly and diligent cleaning staff ensure a high level of hygiene, although sporadic mentions of cleaning deficiencies exist.
Guests consistently praise the staff for their friendliness, professionalism and efficient service, contributing to a welcoming atmosphere. Specific individuals like Laura and David at the reception are commended for their exceptional customer service.
The free Wi-Fi is largely appreciated for its high speed and reliability, making it suitable for both leisure and business needs. However, some guests experienced occasional connectivity issues and login problems.
The hotel's small but well-maintained gym offers essential equipment for a satisfactory workout, despite comments suggesting extended hours and additional equipment for improvement.
The outdoor pool is a favorite among guests, valued for its cleanliness, pleasant ambiance and tranquil setting. Minor concerns include its small size, unheated temperature and limited number of sunbeds.
For families, Hesperia Ciudad de Mallorca provides a welcoming and secure environment with spacious accommodations. The familial atmosphere and the staff's friendliness make it an appealing option for family travelers, even though specific amenities for children are not extensively mentioned.
In summary, Hesperia Ciudad de Mallorca stands out for its peaceful location, spacious and clean accommodations, friendly staff, reliable Wi-Fi and enjoyable pool area, despite some room for improvement in dining options and minor maintenance issues.
Hotel near Golf Courses
Offers a convenient location in Palma with access to transportation for reaching golf courses. Provides standard amenities and services.
Dog Friendly Hotel
This hotel is tagged as dog-friendly in our database, indicating it welcomes guests with dogs.
Hotel with Free Wi-Fi
This hotel provides free Wi-Fi access. It is well-connected and close to attractions.
Business Hotel
Offers standard business amenities suitable for short stays.
Cheap Hotel
Included in lists of cheap hotels, this Hesperia property offers affordable hotel accommodation. It provides the reliability of a known brand at a price suitable for budget travelers.
Family Friendly Hotel
Hotel near Nightlife Spots
Hotel with Swimming Pool
Outdoor Pool
Hotel with Gym
4-Star Hotel
Hotel with Outdoor Pool
Guest Reviews
Hesperia Ciudad de Mallorca stands out for its tranquil location, slightly on the outskirts of Palma yet offering convenient access to both the city center and the port. Nestled on a hillside, the hotel provides a peaceful escape from the urban hustle, making it ideal for relaxation. The proximity to bus stops and a taxi stand right outside the hotel ensures easy transportation with buses frequently running into the city center and surrounding areas.
For those planning to explore Palma by car, the hotel's location offers easy motorway access and ample parking space nearby. Despite being somewhat removed from the city's vibrant core—about a 20-minute walk or a short bus ride away—guests can still enjoy quick trips to the harbor, shopping centers and seaside promenade.
While some guests find the distance from the downtown area a slight drawback, many appreciate the calm and quiet surroundings free from city noise. The steep hills and stairs leading up to the hotel might be challenging for some; however, the beautiful views and peaceful atmosphere often make up for it.
Nearby amenities include a large shopping center within walking distance and various restaurants and bars at the harbor. Despite its non-central location, Hesperia Ciudad de Mallorca is well-connected, making it a practical choice for travelers looking for a quiet retreat with easy access to Palma's attractions.
The breakfast experience at Hesperia Ciudad de Mallorca receives mixed feedback from guests, overall leaning towards positive remarks. The majority of reviews praise the breakfast for its variety and delicious options, describing it as extensive, complete and appetizing. Several guests highlight the inclusion of local Mallorcan specialties and note the quality service provided by attentive staff. Many reviews commend the buffet for being generous and varied with certain items like omelettes prepared on request and a good mix of local and international dishes. The breakfast is also celebrated for being hearty, satisfying and great value for money.
However, there are some criticisms. A few guests mention that the breakfast lacked vegetables and had limited variety with some expressing disappointment with the freshness and preparation of certain items, such as spoiled tomatoes or undercooked bacon. There are comments about the breakfast being overly expensive for what is offered and a minority found the breakfast to be simply okay or not meeting the standards expected from a four-star hotel. Some reviews point out specific issues like the lack of more seasonal fruit, better hot food options and more frequent replenishment of dishes towards the end of breakfast hours.
Despite these critiques, the overall sentiment suggests that Hesperia Ciudad de Mallorca provides a breakfast experience that, for many guests, is a positive and enjoyable part of their stay.
Hesperia Ciudad de Mallorca appears to face several challenges regarding dinner options for its guests. Many reviews cite a significant lack of in-house dining facilities with numerous mentions of the hotel's restaurant and bar being closed, contributing to difficulties in finding satisfactory dining options nearby. There are no evening meals or room service available and guests frequently need to leave the hotel to find dinner, which can often be inconvenient, especially with no decent restaurants in close proximity.
While the hotel does offer a vending machine for purchasing basic snacks and drinks, this is not considered a sufficient replacement for a proper restaurant service. Some travelers have suggested it would be beneficial if the absence of restaurant services were made clearer during the booking process to manage expectations better.
A few positive remarks indicate that, during operational times, lunch at the small café was deemed satisfactory and dining on the balcony provided an enjoyable experience. However, these instances are overshadowed by comments on the high expenses associated with the food offered and the overall scarcity of dining alternatives.
In summary, while Hesperia Ciudad de Mallorca may offer a pleasant stay, those seeking convenient dining options may need to consider other accommodations or be prepared to venture out for their meals.
Hesperia Ciudad de Mallorca offers spacious and comfortable rooms, highly appreciated for their ample size and modern design. Many guests highlight the large, clean rooms that often come with well-furnished balconies or terraces, providing pleasant views, especially overlooking the pool or garden areas. The rooms are generally described as cozy, warm and well-equipped with essential amenities such as AC, mini-fridges, large wardrobes, full-length mirrors and clean, spacious bathrooms equipped with nice toiletries.
Most guests find the rooms to be very comfortable, noting the large beds and inviting bedroom spaces. The cleanliness of the rooms often meets guest expectations with daily cleaning services being a common mention. Some rooms have been praised for their stylish design and well-maintained furnishings. For those with a preference for quietness, the hotel provides a peaceful and tranquil accommodation experience.
However, a few reviews point out some issues with soundproofing and occasional maintenance concerns such as outdated furniture or minor cleaning oversights. Despite these minor setbacks, the overall impression from guests underscores a pleasant stay with comfortable accommodations, making it an appealing choice for travelers seeking a blend of space and comfort.
Guests of Hesperia Ciudad de Mallorca have shared a variety of opinions about the quality of the beds, but many reviews largely highlight positive impressions. The consensus is that the beds are notably comfortable with descriptors like comfy, very comfortable, super comfortable, spacious and excellent frequently mentioned. Many guests enjoyed large, king-size beds that significantly contributed to their overall pleasant experience.
On the downside, a few reviews pointed out discomfort, citing issues like hard or sagging mattresses and uncomfortable pillows. Some guests specifically mentioned a preference for harder mattresses, which might explain mixed feedback regarding the firmness of the beds. Occasional comments noted the need for bedding or mattress replacements.
Despite some criticism, the general sentiment underscores comfort and good quality sleeping arrangements, making it clear that most visitors found the beds to be a strong point of their stay.
Hesperia Ciudad de Mallorca generally upholds a commendable level of cleanliness throughout its premises. Many guests have praised the hotel for being very clean with rooms that are tidy, spacious and well-organized. The bathrooms, in particular, receive high marks for being spotless and modern, while the facilities are well-maintained and orderly. Daily room cleaning is a standard practice, ensuring fresh linens and towels regularly.
Guests also appreciate the friendly and attentive cleaning staff, often noting their exceptional service and the immaculate condition of both the rooms and common areas. The overall hygiene is applauded with many describing the establishment as clean, comfortable and hygienic.
However, there are sporadic mentions of cleaning deficiencies, such as occasional dust, old carpets and some overlooked areas. Some reviews highlight instances of insufficient cleaning between guest stays, presence of mold and rare encounters with insects. Despite these isolated issues, the general consensus leans towards a positive experience regarding the hotel's upkeep.
In summary, while Hesperia Ciudad de Mallorca is predominantly viewed as a clean and well-maintained hotel with diligent room upkeep and friendly cleaning staff, there are areas that might benefit from more meticulous attention.
The guest reviews of Hesperia Ciudad de Mallorca overwhelmingly highlight the warmth and professionalism of the hotel staff. Visitors frequently describe the staff as very friendly, helpful and attentive, creating a welcoming atmosphere that made many feel like part of a family. Reception staff receive particular praise for their efforts to assist with various needs, from giving helpful directions to providing local recommendations and implementing guest requests promptly.
Guests appreciate the efficient and quick service with several mentioning smooth and speedy check-ins and check-outs. The night reception service stands out as impeccable and management receives commendations for their kindness and support throughout the stay. The cleaning staff also garners praise for maintaining a high level of cleanliness and always wearing a smile.
Although there are occasional mentions of language barriers and some staff members needing improvement in communication, the overall impression remains highly positive. The dedication to guest satisfaction and the friendly demeanor of the staff make the hotel a recommended choice for many. Special mentions of individuals like Laura and David at the reception demonstrate the personal connection guests often feel with the staff, further enhancing the overall experience at Hesperia Ciudad de Mallorca.
The Wi-Fi experience at Hesperia Ciudad de Mallorca seems to be generally positive, although it is not without its challenges. Many guests have praised the hotel for providing high-speed Wi-Fi that is both stable and reliable throughout the property. Particularly notable are mentions of a steady and fast connection that works well even for demanding tasks such as video conferencing and streaming online content.
Connectivity does not seem to be an issue in the rooms with several reviews highlighting a strong and stable signal that is consistent even during peak hours. Additionally, the Wi-Fi is included in the room cost, which many guests find to be of good value. This ease of access and seamless connection appears to contribute positively to the overall stay.
However, not all guests had the same experience. There are some mentions of the Wi-Fi being weak or volatile with occasional instances of the service not working at all. A few reviews pointed out issues with logging in, intermittent connection drops or a slow overall speed. Despite these occasional hiccups, many visitors still found the Wi-Fi adequate for their needs, particularly in communal areas and other parts of the hotel.
On the whole, while there may be occasional trouble with the Wi-Fi, Hesperia Ciudad de Mallorca seems to offer generally reliable and fast internet access, making it a solid choice for both leisure and business travelers needing good connectivity.
Hesperia Ciudad de Mallorca boasts a gym that has earned praise for being well-maintained and adequately stocked with weights and machines, catering to basic workout needs. Guests appreciate the clean and functional nature of the fitness area, which facilitates a variety of exercises and is well-equipped for those looking to stay active, especially if the surrounding hilly terrain isn't enough of a workout.
Although the gym room is described as small, it is considered nice and adequately organized with enough equipment for a solid workout. However, there are some mentions suggesting that additional space and more equipment could enhance the experience further. The gym facilities are generally kept in good condition, but some guests noted occasional issues with non-working equipment and suggested improvements like a pull-up bar and better mats.
Operational hours seem to be a minor point of contention with some guests mentioning that the gym opening at 9:00 AM feels late and restrictive. Despite these few drawbacks, the overall feedback indicates that the gym provides a satisfactory and functional environment for staying fit, complemented by the friendly and helpful hotel staff.
Hesperia Ciudad de Mallorca boasts a well-maintained and pleasant outdoor pool that many guests find refreshing and enjoyable for sunbathing and swimming. The pool area, often described as compact but lovely, features clean sun loungers and a peaceful ambiance in a charming garden setting. The cleanliness of the pool is a recurring praise, ensuring a welcoming and hygienic environment.
However, the pool has its drawbacks, including its small size and limited number of sunbeds, which could be a concern during peak occupancy. Another noted issue is the pool’s temperature, as it is often unheated, leading some guests to find it too cold for comfort. The pool hours are also pointed out as restrictive by some, closing earlier than expected.
Despite these minor issues, the overall impression of the pool remains positive with several guests labeling it superb, pleasant and even fantastic. The serene atmosphere and stylish maintenance of the pool area contribute to a relaxing experience that complements the clean and spacious accommodations at the hotel. In summary, the pool at Hesperia Ciudad de Mallorca is a highlight for many, offering a tranquil retreat with a few areas for minor improvements.
Hesperia Ciudad de Mallorca offers a quaint and comfortable stay, ideal for families looking to explore the area. The accommodations are spacious, providing a restful environment that is typical for the region. Guests can expect a warm and familial atmosphere, as the staff are exceptionally kind and make everyone feel like part of their family.
Though most guests tend to be middle-aged, the hotel is quite family-oriented. Families visiting with children felt warmly welcomed and the hotel staff were consistently praised for their friendliness and kindness. The atmosphere is notably familiar and secure, making it a comforting choice for those traveling with kids.
While there aren't extensive options and facilities specifically for children, those who visited with young ones reported that their kids still enjoyed their stay. Proximity to connecting bus stops is an added convenience, making it easier for families to explore nearby attractions.
Overall, Hesperia Ciudad de Mallorca offers a family-appropriate environment with a focus on warmth and comfort, even if it lacks specialized amenities for children.
The 'Hesperia Ciudad de Mallorca' has been the subject of mixed reviews regarding its four-star rating. Many guests felt that the hotel did not live up to the expectations set by its advertised rating. Concerns were raised about the need for updates and the inadequacy of certain amenities, such as a vending machine, which were deemed inappropriate for a four-star hotel. Elevator issues and the general state of some facilities further contributed to the sentiment that the hotel fell short of the four-star standard.
While the property was described as having modern, functional facilities, the overall service and attention didn't align with what guests anticipated from a four-star establishment. Complaints about the cost being too high for the services provided were common, suggesting that many felt the hotel was overpriced for the experience they received. The photos on the website were also mentioned as misleading, not accurately reflecting the actual appearance and quality of the hotel.
Overall, despite some positive comments regarding certain aspects of the hotel, there was a prevailing view that 'Hesperia Ciudad de Mallorca' did not meet the requirements typically expected of a four-star hotel.
Hesperia Ciudad de Mallorca is an appealing option for business travelers, offering amenities that meet the specific needs of business guests. The hotel provides convenient transport access despite its location on the outskirts of the city, making it suitable for business purposes but not ideal for leisure activities or central city access. Guests appreciate the staff's helpfulness, which significantly enhances the business travel experience.
The facilities cater well to short business stays with opportunities to use the lobby space for working later on the departure day. However, there's criticism over the lack of dedicated business areas and poor Wi-Fi connection, which impacts the overall rating. While some rooms could benefit from more business-oriented facilities, the overall experience still makes it a decent choice for business trips.
The outdoor pool at Hesperia Ciudad de Mallorca receives mixed feedback from guests. Many commend the pool area, describing it as nice and cool, making it an appealing spot for relaxation. However, it should be noted that the pool is not heated and can be extremely cold, which might be a drawback for some visitors. The pool itself is noted to be on the smaller side. Additionally, the limited selection at the pool snack bar is mentioned as a minor downside. Some guests also experienced disappointment from the pool being closed during their stay with no alternatives offered.
Hesperia Ciudad de Mallorca stands out as a welcoming destination for dog owners. The hotel attracts those traveling with pets due to its notably friendly atmosphere and accommodating dog-friendly facilities. Guests have praised the spacious rooms, especially those designated for travelers with dogs, often highlighting the provision of pet kits that include a bed and water/food bowls for dogs. This level of consideration makes the hotel especially attractive to dog-friendly visitors. Despite some inconsistencies in reviews regarding dog allowances, many guests have had positive experiences and plan to return with their pets.
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Location
For those planning to explore Palma by car, the hotel's location offers easy motorway access and ample parking space nearby. Despite being somewhat removed from the city's vibrant core—about a 20-minute walk or a short bus ride away—guests can still enjoy quick trips to the harbor, shopping centers and seaside promenade.
While some guests find the distance from the downtown area a slight drawback, many appreciate the calm and quiet surroundings free from city noise. The steep hills and stairs leading up to the hotel might be challenging for some; however, the beautiful views and peaceful atmosphere often make up for it.
Nearby amenities include a large shopping center within walking distance and various restaurants and bars at the harbor. Despite its non-central location, Hesperia Ciudad de Mallorca is well-connected, making it a practical choice for travelers looking for a quiet retreat with easy access to Palma's attractions.
Breakfast
However, there are some criticisms. A few guests mention that the breakfast lacked vegetables and had limited variety with some expressing disappointment with the freshness and preparation of certain items, such as spoiled tomatoes or undercooked bacon. There are comments about the breakfast being overly expensive for what is offered and a minority found the breakfast to be simply okay or not meeting the standards expected from a four-star hotel. Some reviews point out specific issues like the lack of more seasonal fruit, better hot food options and more frequent replenishment of dishes towards the end of breakfast hours.
Despite these critiques, the overall sentiment suggests that Hesperia Ciudad de Mallorca provides a breakfast experience that, for many guests, is a positive and enjoyable part of their stay.
Dinner
While the hotel does offer a vending machine for purchasing basic snacks and drinks, this is not considered a sufficient replacement for a proper restaurant service. Some travelers have suggested it would be beneficial if the absence of restaurant services were made clearer during the booking process to manage expectations better.
A few positive remarks indicate that, during operational times, lunch at the small café was deemed satisfactory and dining on the balcony provided an enjoyable experience. However, these instances are overshadowed by comments on the high expenses associated with the food offered and the overall scarcity of dining alternatives.
In summary, while Hesperia Ciudad de Mallorca may offer a pleasant stay, those seeking convenient dining options may need to consider other accommodations or be prepared to venture out for their meals.
Rooms
Most guests find the rooms to be very comfortable, noting the large beds and inviting bedroom spaces. The cleanliness of the rooms often meets guest expectations with daily cleaning services being a common mention. Some rooms have been praised for their stylish design and well-maintained furnishings. For those with a preference for quietness, the hotel provides a peaceful and tranquil accommodation experience.
However, a few reviews point out some issues with soundproofing and occasional maintenance concerns such as outdated furniture or minor cleaning oversights. Despite these minor setbacks, the overall impression from guests underscores a pleasant stay with comfortable accommodations, making it an appealing choice for travelers seeking a blend of space and comfort.
Beds
On the downside, a few reviews pointed out discomfort, citing issues like hard or sagging mattresses and uncomfortable pillows. Some guests specifically mentioned a preference for harder mattresses, which might explain mixed feedback regarding the firmness of the beds. Occasional comments noted the need for bedding or mattress replacements.
Despite some criticism, the general sentiment underscores comfort and good quality sleeping arrangements, making it clear that most visitors found the beds to be a strong point of their stay.
Cleanliness
Guests also appreciate the friendly and attentive cleaning staff, often noting their exceptional service and the immaculate condition of both the rooms and common areas. The overall hygiene is applauded with many describing the establishment as clean, comfortable and hygienic.
However, there are sporadic mentions of cleaning deficiencies, such as occasional dust, old carpets and some overlooked areas. Some reviews highlight instances of insufficient cleaning between guest stays, presence of mold and rare encounters with insects. Despite these isolated issues, the general consensus leans towards a positive experience regarding the hotel's upkeep.
In summary, while Hesperia Ciudad de Mallorca is predominantly viewed as a clean and well-maintained hotel with diligent room upkeep and friendly cleaning staff, there are areas that might benefit from more meticulous attention.
Staff
Guests appreciate the efficient and quick service with several mentioning smooth and speedy check-ins and check-outs. The night reception service stands out as impeccable and management receives commendations for their kindness and support throughout the stay. The cleaning staff also garners praise for maintaining a high level of cleanliness and always wearing a smile.
Although there are occasional mentions of language barriers and some staff members needing improvement in communication, the overall impression remains highly positive. The dedication to guest satisfaction and the friendly demeanor of the staff make the hotel a recommended choice for many. Special mentions of individuals like Laura and David at the reception demonstrate the personal connection guests often feel with the staff, further enhancing the overall experience at Hesperia Ciudad de Mallorca.
Wi-Fi
Connectivity does not seem to be an issue in the rooms with several reviews highlighting a strong and stable signal that is consistent even during peak hours. Additionally, the Wi-Fi is included in the room cost, which many guests find to be of good value. This ease of access and seamless connection appears to contribute positively to the overall stay.
However, not all guests had the same experience. There are some mentions of the Wi-Fi being weak or volatile with occasional instances of the service not working at all. A few reviews pointed out issues with logging in, intermittent connection drops or a slow overall speed. Despite these occasional hiccups, many visitors still found the Wi-Fi adequate for their needs, particularly in communal areas and other parts of the hotel.
On the whole, while there may be occasional trouble with the Wi-Fi, Hesperia Ciudad de Mallorca seems to offer generally reliable and fast internet access, making it a solid choice for both leisure and business travelers needing good connectivity.
Gym
Although the gym room is described as small, it is considered nice and adequately organized with enough equipment for a solid workout. However, there are some mentions suggesting that additional space and more equipment could enhance the experience further. The gym facilities are generally kept in good condition, but some guests noted occasional issues with non-working equipment and suggested improvements like a pull-up bar and better mats.
Operational hours seem to be a minor point of contention with some guests mentioning that the gym opening at 9:00 AM feels late and restrictive. Despite these few drawbacks, the overall feedback indicates that the gym provides a satisfactory and functional environment for staying fit, complemented by the friendly and helpful hotel staff.
Pool
However, the pool has its drawbacks, including its small size and limited number of sunbeds, which could be a concern during peak occupancy. Another noted issue is the pool’s temperature, as it is often unheated, leading some guests to find it too cold for comfort. The pool hours are also pointed out as restrictive by some, closing earlier than expected.
Despite these minor issues, the overall impression of the pool remains positive with several guests labeling it superb, pleasant and even fantastic. The serene atmosphere and stylish maintenance of the pool area contribute to a relaxing experience that complements the clean and spacious accommodations at the hotel. In summary, the pool at Hesperia Ciudad de Mallorca is a highlight for many, offering a tranquil retreat with a few areas for minor improvements.
Family
Though most guests tend to be middle-aged, the hotel is quite family-oriented. Families visiting with children felt warmly welcomed and the hotel staff were consistently praised for their friendliness and kindness. The atmosphere is notably familiar and secure, making it a comforting choice for those traveling with kids.
While there aren't extensive options and facilities specifically for children, those who visited with young ones reported that their kids still enjoyed their stay. Proximity to connecting bus stops is an added convenience, making it easier for families to explore nearby attractions.
Overall, Hesperia Ciudad de Mallorca offers a family-appropriate environment with a focus on warmth and comfort, even if it lacks specialized amenities for children.
4 Star
While the property was described as having modern, functional facilities, the overall service and attention didn't align with what guests anticipated from a four-star establishment. Complaints about the cost being too high for the services provided were common, suggesting that many felt the hotel was overpriced for the experience they received. The photos on the website were also mentioned as misleading, not accurately reflecting the actual appearance and quality of the hotel.
Overall, despite some positive comments regarding certain aspects of the hotel, there was a prevailing view that 'Hesperia Ciudad de Mallorca' did not meet the requirements typically expected of a four-star hotel.
Business
The facilities cater well to short business stays with opportunities to use the lobby space for working later on the departure day. However, there's criticism over the lack of dedicated business areas and poor Wi-Fi connection, which impacts the overall rating. While some rooms could benefit from more business-oriented facilities, the overall experience still makes it a decent choice for business trips.
Outdoor Pool
Dog Friendly
Yes, Hesperia Ciudad de Mallorca has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Hesperia Ciudad de Mallorca.
Yes, Hesperia Ciudad de Mallorca welcomes dogs.
No, parking facilities aren't available at Hesperia Ciudad de Mallorca.
Yes, Hesperia Ciudad de Mallorca has a gym.
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