World > Europe > Spain > Navarre > Navarre > Hotels in Pamplona > Casa OTANO

Casa OTANO

Pamplona , San Nicolás, 5 1ª Planta (Show on Map)

7.1

Good

➔

Please select your travel dates to see rates and availability

Check In

Check Out

1 room2 guests 1 room, 2 guests

Info

Summary of reviewsCasa OTANO is highly regarded for its prime location in the center of Pamplona, providing easy access to a wide array of bars, restaurants and shops and offering a lively yet manageable ambiance courtesy of its pedestrian street setting. This positioning is particularly advantageous during events like the San Fermin festival and for those looking to explore the old town’s historical and cultural sites. The soundproofing of rooms ensures a relatively quiet stay despite the bustling surroundings.

The guesthouse is praised for its cleanliness with many guests highlighting the spotless state of the rooms and the daily cleaning service, which contributes to a well-maintained and welcoming atmosphere. The overall comfort is enhanced by comfortable beds, making it a well-rounded choice for visitors.

Staff interactions are generally positive, characterized by friendliness, warmth and helpfulness, although some instances of delayed service due to staff being preoccupied with the adjacent restaurant were noted. Nevertheless, specific staff members like Ana and Milagros received praise for their exceptional service.

Room experiences are a mix of positives and negatives. Guests appreciate the cleanliness, comfort and reasonable pricing of the spacious rooms. However, some rooms are noted to be small, cramped and lacking proper ventilation and lighting. The absence of air conditioning and small bathrooms are commonly cited drawbacks. Accessibility is a challenge due to the lack of an elevator, particularly for higher floors and some inconsistency in room assignments and furnishings was mentioned.

Wi-Fi is available but performs best in the hallway lounges rather than individual rooms. The connection can be weak, especially on higher floors and some guests noted the absence of a clearly provided Wi-Fi code.

Despite these minor drawbacks, Casa OTANO's comfortable beds stand out with most guests finding the beds—whether single or double—very comfortable, contributing to a restful night's sleep. Overall, Casa OTANO is considered a favored choice for travelers seeking cleanliness, convenience and a central location in Pamplona.
Show more

Small Guest House

Located on San Nicolás, this guesthouse provides a central location for exploring Pamplona. Its proximity to the city's attractions and amenities makes it a convenient choice for travelers.

Room Types

Twin Room with City View This twin room includes a flat-screen TV with cable channels, a private bathroom as well as a balcony with city views. The unit offers 2 beds.

Double Room with One Double Bed This double room is comprised of a flat-screen TV with cable channels, a private bathroom as well as a balcony with city views. The unit has 1 bed.

Triple Room with Three Single Beds This triple room includes a flat-screen TV with cable channels, a private bathroom as well as a balcony with an inner courtyard view. The unit offers 3 beds.

Family Room Guests will have a special experience as this family room offers a spa bath. This family room includes a flat-screen TV with cable channels, a private bathroom as well as a balcony with an inner courtyard view. The unit offers 4 beds.

TWIN TWO BEDS INSIDE This twin room is comprised of a flat-screen TV with cable channels, a private bathroom as well as a balcony with an inner courtyard view. The unit has 2 beds.

TWIN 2 BEDS INSIDE SHARED BATHROOM & WINDOW TO THE HALLWAY Offering free toiletries, this twin room includes a shared bathroom with a bath or a shower and a hairdryer. The twin room offers a flat-screen TV with cable channels, a wardrobe, parquet floors and heating. The unit has 2 beds.

Single Room with shared bathroom and window to the hallway Providing free toiletries, this single room includes a shared bathroom with a bath or a shower and a hairdryer. The single room provides a flat-screen TV with cable channels, a wardrobe, parquet floors and heating. The unit offers 1 bed.

About Casa OTANO

License: UPE00132

Guest Reviews

7.1

Good

Location

Casa OTANO is highly praised for its location, consistently noted as a top feature by guests. Set in the center of Pamplona, this guesthouse offers convenient access to a plethora of bars, restaurants and shops. Its position on a pedestrian street further enhances the experience by providing a lively yet manageable ambiance. The proximity to key attractions, particularly during events like the San Fermin festival, adds to its appeal.

Guests find the accommodation ideal for exploring the old town, as it situates them near various historical and cultural sites. Despite the central location, soundproofing ensures that rooms remain relatively quiet even amidst the bustling surroundings.

The convenience of being able to walk to major city highlights makes it perfect for travelers keen on immersing themselves in local culture and cuisine. Additional touches such as allowing pets and friendly staff add to the overall positive experience. Cleanliness and comfortable beds are frequently mentioned, making Casa OTANO a well-rounded choice for visitors looking to stay in the heart of Pamplona.

Rooms

Casa OTANO offers a mix of experiences when it comes to its hotel rooms. Many guests appreciate the cleanliness and central location with remarks about the rooms being very clean and reasonably priced. Comfort-wise, reviews mention that the beds are often comfortable and the accommodations generally tidy. Several guests also highlight that rooms were quite large and some even described them as superb and nice.

However, the hotel's rooms have several recurring negatives. Many guests noted that the rooms are small and cramped with some lacking adequate lighting and ventilation. For those sensitive to noise, the area can be disruptive, as rooms in the older parts of the building can suffer from street noise, despite some windows being well soundproofed. The absence of air conditioning and the small size of the bathrooms were also of particular concern.

Accessibility can be challenging as there is no elevator, meaning guests staying on the third floor might face difficulties, especially with luggage. Some reviews also pointed out inconsistencies in room assignments and the lack of adequate furnishings like tables and sufficient towels.

The hotel appears to offer a straightforward and basic experience with certain areas for improvement in terms of amenities and room arrangements, but it stands out for cleanliness and its prime location in Pamplona.

Beds

Casa OTANO has garnered praise for its inviting sleeping arrangements with numerous guests highlighting the comfort of the beds. Descriptors such as very comfortable and quite comfortable frequently emerge, pointing to a consistent level of satisfaction regarding the beds. Specific feedback indicates that the mattresses, including single ones, are particularly accommodating, contributing to a restful night's sleep. Pillows also contribute to the overall comfort, adding to the positive sleeping experience.

Despite the predominantly favorable comments, there are occasional remarks suggesting room for improvement. A few guests hinted at the beds being spring-based or mentioned they might not be accustomed to the type of mattress provided, thereby affecting their sleep quality. Nevertheless, the overwhelming consensus is that the beds at Casa OTANO deliver good value for money and contribute significantly to a positive stay.

Cleanliness

Casa OTANO has garnered praise for its impeccable cleanliness with numerous guests emphasizing the spotless state of the rooms. Frequent comments highlight that the rooms are very clean, comfortable and spacious, adding to the overall pleasant experience. Guests appreciate the daily cleaning service, noting that it significantly contributes to the hotel's well-maintained facilities. The staff's friendliness and attentiveness further enhance the atmosphere, making it a welcoming place for visitors. Despite a few mentions of minor cleanliness issues, the general consensus remains highly positive about the hotel's ability to maintain a high standard of hygiene. The combination of cleanliness, comfort and a central location above a restaurant and near Plaza Mayor makes Casa OTANO a favored choice for many travelers.

Staff

Casa OTANO offers a mixed but generally positive experience when it comes to staff interactions. The majority of guests highlight the friendliness and warmth of the staff, often describing them as super friendly, lovely and very helpful. Despite some language barriers with staff not always speaking English fluently, they are noted for their accommodating nature and attentiveness. Several guests mentioned individuals by name, such as Ana and Milagros, praising their exceptional service and attentiveness.

However, there are some drawbacks reported. Guests have noted instances where the staff was more occupied with the adjacent restaurant, leading to delays in service and making it difficult to find assistance at times. This lack of coordination led some to experience longer wait times for check-in, especially during busy meal periods. A few reviews pointed out less positive interactions, describing staff as overwhelmed, occasionally chaotic and at times, not very accommodating.

Overall, while the friendliness and helpfulness of the staff stand out, the dual responsibility of managing both the hotel and the restaurant seems to affect the consistency of service quality.

Wi-Fi

Casa OTANO offers a moderate Wi-Fi experience that is best accessed in the lounges located in the hallway, rather than in individual rooms. Guests have noted that Wi-Fi connections can be weak and sometimes nonexistent, particularly on the 4th floor. Additionally, some visitors mentioned that no Wi-Fi code or explanation was provided upon arrival, which can be an inconvenience. While the internet connection might not be the strongest, the common areas do provide a suitable alternative for accessing Wi-Fi.

No, Casa OTANO doesn't have any pool.

No, a spa isn't available at Casa OTANO.

No, Casa OTANO doesn't allow dogs.

No, parking facilities aren't available at Casa OTANO.

No, Casa OTANO doesn't have a gym.

Location Show Map

More Options