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Summary of reviewsHotel Pamplona Plaza emerges as a favored option for travelers seeking a comfortable and convenient stay in the vibrant city of Pamplona. Centrally placed near the train station yet nestled in a tranquil residential area, its strategic location allows guests to enjoy the historic city center and attractions with ease, typically a short 15 to 20-minute walk away. This unique balance of accessibility and serenity makes it an attractive choice for both brief visits and extended explorations. The hotel's location is complemented by nearby supermarkets and breakfast spots, and the notable inclusion of free underground parking adds significant value, especially for those traveling by car.
Guests are consistently impressed by the modern and clean atmosphere of the hotel, with the rooms noted for their cleanliness, comfort, and modern design. The staff's exceptional service further enhances the guest experience; they are consistently described as friendly, helpful, and attentive, catering to an array of needs and ensuring a warm, accommodating environment.
The breakfast and dining experiences reflect a focus on quality and service, though the absence of an on-site dinner service requires guests to explore alternative options nearby. The breakfast is appreciated for its variety and fresh offerings, along with the pleasant café setting, though some guests desire greater portion sizes and options. The homemade pizzas and vegan choices on offer are well-received, showcasing the quality focus on the menu despite limited evening options.
For pet owners, the hotel offers a welcoming environment, accommodating both small and large dogs, with ample green space for dog walks nearby. However, pets aren't allowed in the restaurant, which could be an inconvenience during meal times.
While the beds are generally described as comfortable, some guests report the firmness not meeting everyone's preferences. Soundproofing in certain rooms and the hotel's WiFi have been areas of concern, though these issues do not overshadow the hotel's other positive attributes.
Overall, Hotel Pamplona Plaza is lauded as a smart three-star choice, providing exceptional value for money, clean and comfortable accommodations, and friendly service. Its convenient location, free parking, and pet-friendly policies cater well to a wide range of travelers, making it an appealing and pragmatic choice for those prioritizing comfort and convenience over luxury. Show more
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Categories
Dog Friendly Hotel
This hotel is tagged as pet-friendly. It ensures a pleasant stay for guests and their dogs.
Hotel with Parking
The hotel offers on-site parking. It is beneficial for travelers seeking secure and accessible parking during their stay.
3-Star Hotel
Located in Pamplona, this hotel is praised for its excellent service and comfortable accommodations. It provides convenient access to the city's attractions and a relaxing atmosphere.
Hotel Taking Steps Towards Sustainability
Room Types
Double or Twin RoomThis air-conditioned room has satellite TV.
Double Room with Extra Bed (3 Adults)This air-conditioned room has satellite TV.
Single Room - Free ParkingThe single room offers air conditioning, soundproof walls, as well as a private bathroom featuring a bath or a shower and a hairdryer. The unit offers 1 bed.
Double or Twin Room - Free ParkingThe twin/double room provides air conditioning, soundproof walls, as well as a private bathroom featuring a bath or a shower and a hairdryer. The twin/double room offers a wardrobe, a safe deposit box, a tiled floor, heating and a flat-screen TV.
Single RoomThe single room features air conditioning, soundproof walls, as well as a private bathroom boasting a bath or a shower and a hairdryer. The unit has 1 bed.
Doble or Twin Room with Extra Bed (3 Adults) and Free ParkingThe twin/double room provides air conditioning, soundproof walls, as well as a private bathroom featuring a bath or a shower and a hairdryer. The twin/double room features a wardrobe, a safe deposit box, a tiled floor, heating and a flat-screen TV.
Double Room for Single Use
One-Bedroom Apartment (3 Adults) The unit has 3 beds.
Two-Bedroom Apartment (5 Adults) The unit has 5 beds.
Guest Reviews
8.0
Very Good
Location
Hotel Pamplona Plaza boasts a convenient location for those eager to explore the vibrant city of Pamplona. Nestled near the train station, it offers easy access to the historic center, being within walking distance—a 15 to 20-minute stroll away, ensuring guests are close enough to enjoy the old town's attractions. Despite its proximity to central spots, the hotel is situated in a peaceful, quiet residential area, providing a serene retreat after a day of sightseeing.
Travelers appreciate the balance between accessibility and tranquility, finding themselves a mere short walk from the city's bustling heart while enjoying the calm surroundings. The neighborhood is dotted with supermarkets and breakfast spots, making everyday conveniences easily accessible for guests. Furthermore, the inclusion of free parking is a notable perk, ideal for those arriving by car and seeking a hassle-free experience.
Whether visitors are in town for a brief stay or an extended exploration, Hotel Pamplona Plaza serves as a comfortable base to delve into the cultural and historical treasures of Pamplona, offering a boutique of essential amenities and friendly service. Its strategic placement just slightly outside of the busy center offers the advantage of easy foot travel to popular sights without the din of urban hustle, making it a preferred choice for discerning travelers.
Breakfast
The breakfast experience at Hotel Pamplona Plaza has been met with a mix of feedback based on guest reviews. On the positive side, many guests appreciate the quality and variety of the breakfast offered, highlighting the excellent service and the friendly, attentive staff. The breakfast includes fresh products such as fruits, yogurts, pastries, and various bread options, accented by enjoyable items like fresh juice and good coffee. The café setting next to the hotel provides a pleasant atmosphere for guests to enjoy their morning meal, contributing to a satisfactory experience for many. Additionally, the option of having breakfast until 2 PM is noted as a favorable point.
However, there are several areas where the breakfast could improve. Many guests felt that the breakfast portions were small and not justifiable for the price charged, with some describing it as expensive and lacking in variety. The absence of a buffet-style service seemed to disappoint some guests who might have expected more options. Additionally, critiques were made about the limited selection and the basic nature of the offerings. Despite these drawbacks, the overall perception of the breakfast remains positive, with an emphasis on the quality of food and the excellent service provided by the staff.
Dinner
Hotel Pamplona Plaza offers a dining experience that guests generally find satisfying, particularly praising the homemade pizzas for their deliciousness and the good service that accompanies them. The restaurant is noted for providing vegan options, catering to diverse dietary preferences. Guests appreciate the quality of food offered during breakfast, often highlighting good value for the meals served. However, there is a consistent mention of the lack of dinner service on-site, as well as limited food and drink options available in the evenings. This scenario often requires guests to explore nearby dining alternatives, which some have noted can be unavailable or closed during dinner time. Despite these challenges, those who dine for breakfast or during the service hours express contentment with their meals.
Rooms
Hotel Pamplona Plaza showcases a blend of modern design and functionality, offering various room sizes that cater to diverse preferences. The rooms are predominantly praised for their cleanliness, stylish décor, and comfort. Guests appreciate the modern amenities and the recent refurbishments that contribute to the hotel's contemporary ambiance. Many reviews commend the spaciousness of some rooms and the quality of bedding, ensuring a good night's rest. Also, the bathrooms, while mostly small, are often highlighted for their modern fittings and cleanliness.
However, some guests find the rooms to be on the smaller side, with issues such as limited storage in the bathrooms and inadequate soundproofing noted. The location is convenient, with free parking and easy access to the city center, adding to the appeal of the hotel for travelers. The hotel's staff is frequently mentioned for their friendliness, enhancing the overall guest experience.
Overall, the Hotel Pamplona Plaza offers a clean, comfortable, and modern stay with a few caveats regarding room size and sound insulation. It’s a solid choice for visitors seeking convenience and updated accommodations in a vibrant city setting.
Beds
Hotel Pamplona Plaza generally impresses guests with its comfortable accommodations, highlighting the beds as a key feature of their stay. Many visitors commend the beds for being very comfortable, mentioning them as super comfortable and fantastic, which contributes to restful nights. Guests also appreciate the rooms' spaciousness and cleanliness, with several noting the modern and functional design coupled with good bedding and pillows.
However, opinions vary slightly, as some guests find the mattresses to be on the firmer side, leading to mixed feedback regarding personal comfort preferences. A few guests reported the beds being hard or uncomfortable, which might not appeal to all visitors, especially those who prefer softer sleeping surfaces. While the general consensus leans towards satisfaction, potential guests might want to inquire about bed firmness options to ensure a comfortable experience tailored to their liking.
Overall, the combination of spacious rooms, attentive staff, and clean facilities rounds out the mostly positive impression of the hotel, making it a strong contender for travelers seeking comfort and convenience.
Cleanliness
Hotel Pamplona Plaza consistently impresses with its exceptional standards of cleanliness. Guests frequently highlight the modern and welcoming atmosphere, emphasizing spotless rooms and common areas. The hotel's dedication to maintaining impeccable hygiene extends to the well-maintained and tastefully decorated rooms, which contribute to a comfortable and soothing stay. Visitors also praise the staff for their friendliness and professionalism, complementing the cleanliness aspect with their warm and attentive service. Additionally, the hotel’s convenient location and accessible parking add to the guest experience, enhancing overall satisfaction. With a harmonious blend of cleanliness, comfort, and courteous service, Hotel Pamplona Plaza proves to be an appealing choice for travelers seeking a well-maintained and hospitable stay.
Staff
Hotel Pamplona Plaza consistently impresses guests with its exceptional staff service, which emerges as the hallmark of the establishment. The reviews overwhelmingly highlight the hotel personnel as friendly, attentive, and remarkably helpful, creating an inviting and accommodating atmosphere for all visitors. Whether interacting with receptionists, café staff, or the night reception, guests are left charmed by the smiles and efficiency displayed across all touchpoints.
The hotel's reception team, noted for its professionalism and multilingual capabilities, often goes out of its way to meet guests' requests and ensure a seamless experience. Instances of staff members learning languages to communicate effectively, offering city maps, and providing local information underscore their dedication to guest satisfaction. Reviews repeatedly mention the kindness and willingness of the staff to assist, highlighting instances of specific individuals like Eva and Rebeca at reception, who left lasting positive impressions.
Aside from the friendly atmosphere, guests also appreciate the hotel's commitment to cleanliness and comfort, with rooms described as clean and comfortable, and the parking facilities considered convenient. Such attention to detail, combined with professional service and genuine hospitality, positions Hotel Pamplona Plaza as a trusted choice for travelers seeking warmth and reliability in their accommodation experience.
Wi-Fi
Hotel Pamplona Plaza's WiFi leaves much to be desired, particularly in the rooms where guests frequently report weak or non-existent signals. While some reviews mention adequate internet capabilities for basic tasks like checking emails, streaming is best avoided due to the limited bandwidth. A few guests found the connection satisfactory at certain times. However, it's not uncommon for guests to experience drops in connectivity and find themselves needing to venture to the hall for a better signal. Despite the occasional positive experience, the WiFi generally lacks reliability and strength in most areas of the hotel.
Parking
Hotel Pamplona Plaza offers a significant advantage for travelers, especially those arriving by car, with its appealing parking options. Guests frequently highlight the convenience of the free underground parking available on-site, which grants secure and direct access to the hotel. The inclusion of parking within the room price is a bonus, although some reviewers point out that spaces can be limited and require prior reservation. Many appreciate the safety provided by the secure underground garage, and it’s particularly praised for accommodating motorcycles at no additional cost. The parking facilities, while convenient and generally positively reviewed, do face occasional criticism for being tight and limited in number. Thus, potential guests who prioritize parking are advised to reserve in advance to ensure availability. Nonetheless, the overall sentiment suggests that the complimentary parking offering, coupled with the hotel's proximity to the city center, makes it a practical choice for visitors.
3 Star
Hotel Pamplona Plaza stands out as an exceptional choice among three-star accommodations, offering commendable value for money. Its location is convenient, just a short walk from elevators leading to the old city, which enhances its appeal for visitors keen on exploring the area. The spacious and comfortable rooms are a notable feature, ensuring a comfortable stay, despite the hotel’s basic and no-frills approach. Beds are particularly praised for their comfort, adding to the overall positive experience.
Guests appreciate the recently renovated facilities that contribute to a generally well-accepted stay. The acceptance of large dogs is an added benefit, catering to travelers with pets. Though the television size might be slightly underwhelming, it doesn’t detract much from the value the hotel provides.
While it offers good functionality at a reasonable rate, some guests have noted the hotel can be perceived as a luxury hostel rather than a typical three-star hotel, hinting at unexpected quality beyond its classification. However, the location may feel a bit distant from the city center for those staying longer, although it remains walkable.
Noise from the neighboring apartment complex and issues with soundproofing are noted drawbacks. Prices have been cited as slightly high for what is offered, though most consider it a fair deal given the comfort and service provided. The overall good cost-benefit ratio makes it a practical choice for travelers seeking affordability without sacrificing comfort. In summary, Hotel Pamplona Plaza is a pragmatic choice for visitors prioritizing value, location, and comfort over luxury.
Dog Friendly
Hotel Pamplona Plaza receives high praise for its pet-friendly policies and warm reception of dogs, making it a preferred choice for many traveling with their furry companions. Guests frequently commend the accommodating and helpful staff, as well as the hotel's acceptance of pets, including both small and large dogs. There is an abundance of green space nearby, offering a convenient area for dog walks. Pets are allowed in various hotel facilities, although not in the restaurant, which can pose a minor inconvenience during meals. Nonetheless, the hotel's overall positive attitude toward pets significantly enhances the guest experience for those traveling with their animal friends.
No, Hotel Pamplona Plaza doesn't have any pool.
No, a spa isn't available at Hotel Pamplona Plaza.
Yes, Hotel Pamplona Plaza welcomes dogs.
Yes, parking facilities are available at Hotel Pamplona Plaza.