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Summary of reviewsLe Cheval Noir Hôtel Paris Pantin offers a convenient location, making it a prime choice for travelers wishing to explore Paris with ease. Positioned just steps away from Metro Line 5, the hotel facilitates seamless access to various parts of the city, with key destinations like Gare du Nord reachable within 20 minutes. Guests appreciate the wealth of amenities nearby, including supermarkets and restaurants, making it an ideal spot for those visiting Pantin for business or exams. Despite the favorable location, the hotel faces challenges in other areas.
The staff at Le Cheval Noir receives praise for their friendliness and dedication to enhancing guest experiences. Visitors often commend the warm welcome and the respectful, approachable demeanor of the reception team, which helps create a hospitable atmosphere, leaving guests feeling well cared for.
The bedding stands out as a positive feature, with some guests experiencing a comfortable night's sleep on well-maintained linens. However, the quality of the mattresses and overall cleanliness in the rooms is inconsistent. Feedback highlights the presence of mold, stained towels, and outdated décor, all contributing to a need for serious renovation. Despite daily room cleaning, common areas often reflect a lack of maintenance and cleanliness, detracting from the overall stay.
Breakfast offerings receive mixed reviews, with guests encountering inconsistent quality and limited variety. Issues such as moldy cold cuts and bugs in cereals were noted, and the absence of breakfast service on Sundays can be inconvenient. However, the hotel's associated café-restaurant may offer a better alternative for breakfast.
WiFi connectivity similarly varies in experiences, with some guests enjoying stable internet access while others report unreliable or non-existent connections.
Ultimately, while Le Cheval Noir Hôtel Paris Pantin offers affordability and a strategic location advantageous for city exploration, potential guests should weigh these strengths against the need for improved cleanliness and updated facilities. Show more
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Room Types
Triple RoomAn LCD TV, free WiFi access and a private bathroom feature in this air-conditioned room.
DoubleAn LCD TV, free WiFi access and a private bathroom feature in this air-conditioned room.
Twin RoomThis twin room is comprised of a flat-screen TV with satellite channels, a private bathroom as well as a terrace with garden views. The unit has 2 beds.
Superior Queen RoomThis double room includes a flat-screen TV with satellite channels, a private bathroom as well as a terrace with garden views. The unit offers 1 bed.
Triple RoomFeaturing free toiletries, this triple room includes a private bathroom with a bath, a shower and a bidet. Boasting a terrace, this triple room also features soundproof walls, a wardrobe and a TV with satellite channels. The unit has 3 beds.
Guest Reviews
4.8
Rated
Location
Le Cheval Noir Hôtel Paris Pantin boasts a highly convenient location that places guests right in the heart of accessibility and city life. Situated just steps from Metro Line 5, the hotel offers seamless connections to key areas of Paris, making it a top choice for those looking to explore the city with ease. The proximity to a metro stop ensures quick commutes, even reaching destinations like Gare du Nord in just 20 minutes. Guests appreciate the abundance of nearby amenities, including supermarkets, restaurants, and various commerce options, offering everything needed within walking distance. The hotel is particularly well-suited for visitors who find themselves in Pantin for business or exams, as its central location is both practical and efficient. Despite some criticisms of cleanliness, travelers frequently commend the prime location and the straightforward access to public transport, underscoring the hotel's appeal for those prioritizing convenience in their travel plans.
Breakfast
The breakfast experience at Le Cheval Noir Hôtel in Paris Pantin has garnered mixed feedback from guests. While some guests found the breakfast to be adequate or satisfactory, there seems to be a notable lack of consistency in quality and service. The hotel does not offer breakfast services on Sundays, which can be an inconvenience for some visitors. Guests who did partake in the breakfast noted it as being basic and lacking variety. Issues such as being served defrosted bread and pastries, moldy cold cuts, and acidic orange juice were mentioned, indicating quality control concerns. There were also reports of breakfast being served in a dim environment, with minimal hospitality, and even incidents of bugs in cereals. For those seeking a better experience, it appears the local café-restaurant owned by the hotel may provide a more satisfactory breakfast. Despite these setbacks, the staff showed some flexibility with breakfast times, as they accommodated guests who arrived slightly late. Overall, guests recommend managing expectations about the breakfast service when staying at the hotel.
Rooms
Situated just two minutes from the well-connected metro Line 5, Le Cheval Noir Hôtel Paris Pantin boasts a prime location at an affordable price, making it an appealing choice for travelers who prioritize convenience. Inside, rooms are of a decent size and the bedding is notably comfortable, ensuring a good night's sleep for those lucky enough to avoid the various issues reported by guests. Despite daily cleaning and certain rooms being noted as clean, other areas such as hallways may suffer from stains and a lack of maintenance.
However, the hotel’s experience can vary significantly. Many rooms require serious renovation, with complaints of outdated décor, broken fixtures, and instances of mold. There's an evident need for improved soundproofing, and some guests have unfortunately encountered disturbances from mice. Amenities are inconsistent, with reports of dirty carpets, a persistent damp smell, and inadequate hot water supply in bathrooms compounding the less-than-stellar impression.
Overall, while the hotel's location and price point can be compelling, potential guests might weigh these benefits against the need for modernized and more thoroughly maintained accommodations.
Beds
While reviews of Le Cheval Noir Hôtel Paris Pantin present a mixed picture when it comes to the beds, there are positive aspects noteworthy for travelers seeking comfort. Some guests found the bedding to be very comfortable, contributing to a great sleep experience with clean linens and well-maintained bedding. However, the quality of the mattresses and the making of the beds appear inconsistent, with several mentions of discomfort due to worn-out and deformed mattresses. Cleanliness issues, including stains and unpleasant odors, were noted by some visitors, suggesting room for improvement. Despite these drawbacks, certain reports highlight beds that were regularly made and satisfactory for a brief stay, indicating that experiences may vary.
Cleanliness
The reviews for Le Cheval Noir Hôtel Paris Pantin suggest a need for significant improvement in terms of cleanliness and maintenance. Many guests expressed dissatisfaction with the cleanliness of the rooms, citing issues like mold on shower seals, stained towels, and carpets that haven’t been cleaned in a long time. Although some reviews acknowledge that the hotel managed to maintain a level of cleanliness despite the outdated decor, the majority highlight that the overall hygiene does not meet expected standards. Concerns about room conditions included garbage under beds, large areas of mold, and general dilapidation, with reports of unpleasant odors and broken furniture. These factors result in discontent among guests who feel the hotel does not deliver on promised services. The hotel's affordability does provide a basic stay, but travelers should be prepared for an experience that leaves much to be desired regarding cleanliness and upkeep.
Staff
Le Cheval Noir Hôtel Paris Pantin is often praised for its commendable staff, making a guest's stay as pleasant as possible. Visitors regularly highlight the friendliness and warmth they experience upon arrival, noting that the entire team is both respectful and welcoming. The reception staff, in particular, are mentioned for their helpfulness and politeness, with specific mentions of individuals who provide superlative service. Whether it's the accommodating nature or the approachable demeanor, guests appreciate the staff's effort to be available around the clock and maintain a courteous atmosphere. Despite occasional setbacks with other aspects of the stay, the positive interactions with the staff often stand out, leaving guests feeling like they are in good hands.
Wi-Fi
Visitors to Le Cheval Noir Hôtel Paris Pantin have shared varying experiences regarding the hotel's WiFi service. Some guests mention that the WiFi worked fine and was stable, providing reliable internet access, especially in the rooms where it functioned well. However, others encountered issues, describing the connections as terrible or non-functional, with some reporting an absence of WiFi altogether. There were instances where the internet was available only for a short period before ceasing to work. Despite mixed reviews on connectivity, overall satisfaction with the stay was noted by guests.
No, Le Cheval Noir Hôtel Paris Pantin doesn't have any pool.
No, a spa isn't available at Le Cheval Noir Hôtel Paris Pantin.
No, Le Cheval Noir Hôtel Paris Pantin doesn't allow dogs.
No, parking facilities aren't available at Le Cheval Noir Hôtel Paris Pantin.
No, Le Cheval Noir Hôtel Paris Pantin doesn't have a gym.