The staff at the Basilica Holiday Resort are highly praised by guests with many describing them as friendly, nice and helpful. Guests appreciate the welcoming attitude and customer service skills of the staff, who are accommodating and quick to resolve any issues that arise. One guest even singled out Zoe, who greeted them in the morning and helped with everything, for her exceptional customer service. Although there were some minor issues with customer service from the morning/afternoon receptionists, overall the staff at the hotel are polite, kind and helpful and guests appreciate their efforts. From the kind personnel to the attentive waitstaff, guests have positive experiences interacting with the staff at the Basilica Holiday Resort.
