4-Star HotelSummary of reviews related to the '4 Star' categoryHotel Diva SPA offers several amenities such as a swimming pool and jacuzzi with some rooms recently refreshed. However, a consistent concern among guests is the hotel's four-star rating, which many believe it does not live up to. Some noted the unexpected offering of slippers, but the general consensus indicates the hotel feels more like a three-star establishment.
Guests reported mixed experiences with the facilities; the swimming pool, restaurant and cloakroom are described as poorly designed. The quality of room service and breakfast also did not meet the expectations for a four-star hotel with breakfast often cited as meager and long queues for coffee causing frustration.
The cleanliness and maintenance of the hotel have been criticized with guests noting loud furniture, stains on cutlery and overall insufficient cleaning. The hotel’s decor and appearance seem outdated, detracting from the expected ambiance of a four-star hotel.
While some found their stay successful, the overall sentiment is that Hotel Diva SPA does not maintain the standards of a four-star rating. Many guests conclude it to be a good three-star experience at best, noting that the price might be too high for the quality provided.
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