Ibis Coventry Centre offers accessible rooms specifically designed for disabled guests and wheelchair users. These rooms feature wheelchair turning space, alarm cords, wheel-in showers, bathroom grab rails, accessible beds, wardrobes, mirrors, and writing facilities. Audible and visual or vibrating fire alarms are available on request or installed. The hotel also has a wheelchair accessible public areas and accessible parking.
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Summary of reviews related to the 'Accessible' categoryThe ibis Coventry Centre generally offers good accessibility for guests with disabilities. The hotel boasts accessible rooms with ramp access, though some feedback suggests the ramps could see improvements. Guests appreciated the hotel's proximity to the train station and city center, making it convenient for those with mobility issues to reach amenities, restaurants, cafes and shops. Accessibility extends to breakfast services as well, ensuring easy access for all guests.
While most reviews highlighted the hotel's suitability for individuals with walking difficulties, some noted specific requests, such as an accessible bathroom, not being fulfilled. Positive mentions were made about the cleanliness and quality of the bathroom facilities. From the overall positive impressions, there were also comments on room adjustments, like the availability of alternative and larger rooms when needed. Parking facilities are available on-site, providing additional convenience for those traveling by car. Overall, the ibis Coventry Centre is well-regarded for its accessibility features and central location. Show more
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Questionnaire
To whom is your hotel/accommodation accessible? People who use a wheelchair People who are deaf People who are blind People with autism People with asthma
Is there level-access route (might include lifts) from the road to the rooms?Yes, to all rooms
Are there any facilities that guests who use a wheelchair cannot reach?No
Are there designated parking spaces for people with disabilities?Yes
If you offer free transfers to guests, do you have a wheelchair accessible vehicle?No
Are assistance/guide dogs allowed in the hotel/accommodation?Yes
In the rooms, is there a level-access (roll-in) shower?Yes, in certain rooms Please specify: Only in acessible bedrooms
In the rooms, does the toilet have support handrails?Yes, in certain rooms Please specify: Only in accessible bedrooms
Are wheelchairs offered to guests who do not come with their own?Νο
Britannia Hotel Coventry provides several disabled facilities. These include level access to all floors via lifts, access to all bars, one accessible bedroom and bathroom, and accessible conference rooms. Braille procedures, evacuation chairs, a disabled toilet on the ground floor, and a portable hearing loop are also available. Guide dogs are welcome.
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Summary of reviews related to the 'Accessible' categoryThe Britannia Hotel Coventry is appreciated for its accessibility features, such as the wide access doors that are suitable for wheelchair use and the convenient city center location, providing easy access to public transport and nearby amenities. Additionally, lounges are available for guest use and some reviewers found the staff to be helpful.
However, there are some challenges for guests with disabilities. The lack of an elevator poses significant difficulties, especially for those with mobility issues, as rooms on higher floors become challenging to access. There were a few instances of unhelpful reception staff regarding accessible services and parking, which is not directly on-site and can be difficult to reach for those with limited mobility.
Rooms have been described as accessible, although the bathroom facilities are not consistently accommodating with some guests experiencing flooding issues due to poorly fitted shower curtains. Other issues noted include a grumpy staff demeanor at times, room booking discrepancies and unavailable rooms listed during booking. Provisions lost due to COVID-19 have also impacted certain services.
Overall, while the hotel's location and some accessible features are beneficial, improvement in accessibility-related services and facilities is needed to better accommodate guests with disabilities. Show more
